Cambridge IGCSE and O Level Business Studies

6 Motivating employees
Worksheet 6
Motivation theories (AO1, AO3)
Use the Coursebook and any other materials you have to help you answer the following questions.
Maslow
1 Complete the diagram below.

Physical needs

Next to each level, give one example of how each need might be met.
2 Outline how Maslow’s theory should work.

Herzberg
3 What is the difference between a hygiene factor and a motivator?

Taylor
4 Describe the basic idea of Taylor’s theory about what motivates people to work.

Why motivation is important

5 Identify two problems a business might face if employees lack motivation.

6 Explain one benefit to a business of having a well-motivated workforce.

© Cambridge University Press 2018 Chapter 6 Worksheet 6 1