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701P49624 Freeflow Accxes Service Manual Yke Yke N FRX LVX Uxc
701P49624 Freeflow Accxes Service Manual Yke Yke N FRX LVX Uxc
July 2009
Re-issue
Change Highlights:
Change highlights include:
Updated the service manual to support the Dell Optiplex 760 (UXC) FreeFlow Accxes
Controller.
FreeFlow Accxes Controller Service Manual
XEROX and all Xerox product names mentioned in this publication are trademarks of XEROX CORPORATION. Other company trademarks are also
acknowledged, including:
Microsoft Windows is a trademark of Microsoft Corporation in the United States and/or other countries.
Adobe, PostScript, PostScript3, and PostScript Logo are trademarks of Adobe Systems Inc.
HP, HPGL, HPGL/2, and HP-RTL are registered trademarks of Hewlett-Packard Corporation. All product/brand names are trademarks or registered
trademarks of the respective holders.
AutoCAD® is a registered trademark of Autodesk, Inc. © Copyright 2009 Autodesk, Inc. All rights reserved.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
Revision Control List
Product Title Part Number Date
This manual enables the Service Representative to repair the YKE, YKE-N, FRX, LVX, and • Call Flow
UXC controllers.
• Initial Actions/ System Checks
Consult the software release notes for updates to software functionality. • Workstation Checkout Procedure
• System Checkout/Final Action
Call Flow
The Call Flow Procedure is a list of activities to be performed on each service call.
Section 8. - Accessories You should begin the service call with the Call Flow Procedure. From there, you will be referred
This section contains accessories added to the customer configuration. to Initial Actions/ System Checks Procedure.
From the Initial Actions/ System Checks Procedure you are referred to Section 2, Repair Anal-
ysis Procedures.
When you have made a repair, always go to the Call Flow Procedure to finish the call.
1. Go to Power On Self Test (POST) in Section 2 of this service manual and use the System
Lights, Diagnostic Lights, and Beep Codes to troubleshoot.
2. If the printer is an 8825, 8830, 8850, or 510 and the Printer Control Panel displays Status
Code E701, go to E701 Fault Code RAP.
3. If the printer is a 721p and no test print is made on initial power on, go to No Test Print
RAP.
4. Review the Printer Configuration Test Print for controller error codes. If a controller error
code is found, go to Test Print Error Codes, located later in this section.
5. Review the Printer Configuration Test Print for Printer Status Codes. If a Printer Status
code is found, go to Status Code Entry Chart in Section 1 of the Printer Service Manual.
6. Review the Printer Configuration Test Print for enabled Features. If a disabled feature is
found where the feature should be enabled, go to Section 2, Feature Not Enabled RAP.
Evaluate the prints using Print Quality Definitions in the Printer Service Manual, Section 3.
The print quality is acceptable.
Y N
Refer to the print defect definitions in the Printer Service Manual, Section 3 and go to the
appropriate print quality RAP.
Obtain the IP address of another device on the same segment of the network.
Ask the customer to PING the other device. The PING command receives
replies.
Y N
Inform the customer that a segment of the network is suspected bad.
A B C D
Service Call Procedures 7/2009 Re-issue
Workstation Checkout Procedure 1-6 FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC
Test Print Error Codes Table 1 Test Print Error Codes
Printed Error Description of Test Being What To Do About Printed Error
Code Performed Code
Controller firmware supports the printing of the Error Code Log as part of the information con-
tained in the Test Print. Go to Making a Test Print in Section 6 for location of Error Log informa- 50000003 Unexpected internal software or Switch off the system power. Check
tion. 50000004 hardware failure cables. Switch on the system
50000005 power.
The information is displayed in the following format: ERROR LOG:(NNNNNNNN,CCCCCCCC) 50000006
Where:NNNNNNNN - decimal number representing the number of seconds the controller has 50000007
been powered on and running.CCCCCCCC - error code. 50000009
5000000A
The first (NNNNNNNN,CCCCCCCC) pair displayed contains the total number of seconds the 5000000B
controller has been powered on and running and an error code of 00000000. A maximum of 19 50000008 Scanner media jam Manually remove document if nec-
additional (NNNNNNNN,CCCCCCCC) pairs are displayed. The number of seconds of power- essary. Rescan the document if
on time displayed in the additional pairs is the time at which the error occurred. The additional necessary. Power off and power on
pairs are displayed in order from most recent to oldest error. Restoring FACTORY DEFAULTS the system if subsequent scans
or downloading a new release of firmware on the controller will clear the error codes from the fails to print.
log. The total number of seconds of power-on time is reset to zero when firmware is installed. 50000011 An unexpected error occurred sav- Rescan document. Power off and
ing the scanned image to disk. power on the system if subsequent
scans return the same error.
50000012 Scanned documents have filled all Retrieve and delete images from
Table 1 Test Print Error Codes
50000013 available memory. hard disk. Rescan document.
Printed Error Description of Test Being What To Do About Printed Error 50000014 No room in memory to begin stor- Wait for previously scanned images
Code Performed Code ing scanned document. to finish being processed and
30000000 System configuration changed. It No action necessary if scanner has saved to disk.
was last configured as a printer- been removed from the system. Rescan document.
copier, but no scanner was 50000015 Job Spooler limit has been Wait for the active job to complete.
detected during this power-on boot reached.
sequence. 50000016 Set/Build maximum number of Print the current set and pickup
30000001 Invalid system configuration. A Check the Hard Drive cables, go to pages has been exceeded. where it left off as a new set.
scanner was detected but no hard Block Schematic Diagrams. 50000017 FTP Transfer Failed. Check destination settings on the
disk drive was detected. WebPMT Scan Destination Page.
30000002 Invalid system configuration. A Verify that DRAM is installed cor- Validate that the FTP server is run-
scanner was detected but less than rectly, go to REP 1.5. Install more ning properly.
64 MB of RAM were detected. RAM as is necessary.
40nnnnnn Error reading user job account The probable cause is that the sys-
number nnnnnn. Account has been tem was powered down while job
removed from the Hard Disk Drive. accounting software was active.
Instruct the user to wait at least 60
seconds after printing last job
before powering down the system.
The System Administrator can use
AMT to resend associations to the
printer.
50000001 The current scan has filled all avail- Remove document, press START
able memory to print job.
50000002 The current scan and one or more Remove document. Wait for previ-
previous scans havefilled all avail- ous scans to finish printing.End the
able memory. current set if a set is in progress.
Rescan the document.
The controller can be configured to optionally print an error or warning page when a problem is Error Description
detected during the processing of a job. Typical processing errors include interpreter errors, POSTSCRIPT NOT INSTALLED PostScript feature key is not installed or Post-
out-of-system-memory errors, etc. The creation of error pages is controlled by a printer param- Script initialization failed when application first
eter configured from the printer operator control panel menu <SETUP PRINTER><ERROR started.
PAGE> or via the Web Printer Manager Tool. The error page will print on the same media type POSTSCRIPT INTERPRETER Possible problem with the input file or controller
that is specified for the current job. The size of the media used is cut to fit the size of the error
ERROR out of memory. Failure details from the Adobe
page in length. Note that the error page does not replace the failed job in the job stream; it is interpreter may be available under “POST-
printed immediately following the job in error. If collation is enabled, the error page will be SCRIPT ERROR” on the error page.
printed first since the page flow is reversed.
PDF INTERPRETER ERROR Possible problem with the input file or controller
out of memory. Failure details from the Adobe
In general, whenever error and/or warning pages are printed, there is a high probability of
interpreter may be available under “POST-
some type of customer file format problem.
SCRIPT ERROR” on the error page.
Three levels of error page generation are provided: FILENET TILED IMAGE HEADER Problem with the input file.
ERROR
• NONE FILENET BANDED IMAGE HEADER Problem with the input file.
• LEVEL 1 (errors only) ERROR
• LEVEL 2 (warnings and errors) UNEXPECTED END OF FILE Generic error for end of input data at an unex-
pected time given the file type. This error may be
By default, the controller is set to error page LEVEL1. The error page does not replace the
generated if the Automatic Format Recognition
failed job in the job stream. The error page is queued to the job scheduler as the highest prior-
module fails to correctly identify the file format.
ity job. One or more jobs could print ahead of the error page if those jobs were already inter-
preted and rasterized for printing. CALCOMP CHECKSUM ERROR CALCOMP-specific error indicating that a CAL-
COMP data message has failed the checksum
The Error or Warning page includes the following information: test. It is generated only when the 8825/8830
DDS has the CALCOMP checksum enabled.
• Job ID CORRUPTED TIFF IMAGE HEADER TIFF-specific error indicating that the first 4 bytes
• Job Name (if available) of a file identified as being in TIFF format do not
contain the values 49,49,2a,00 or 4d,4d,00,2a (all
• The Job’s processing parameters (the associated page and job parameters)
hexadecimal values). For the Navy TIFF (a.k.a
• The error or warning number and a short descriptive error string
NIFF or NIRS), the valid byte sequences are
• A list of Warning Page messages and of Error Page messages appears on the following 49,49,4e,31 or 49,49,4e,32 or 4d,4d,31,4e or
pages. 4d,4d,32,4e (all hexadecimal values).
Error Page Messages PRINTER MEMORY ALLOCATION This error indicates that the real-time operating
The following error messages appear on the controller generated Error page if the plot file con- ERROR system supporting the controller software mod-
tained a fatal error. The corresponding Data Format Interpreter was not able to recover from ules failed to satisfy a memory request allocation.
the error and stopped interpreting the job at the time the error occurred. A partial plot may be This may indicate corruption of controller internal
generated if the error was preceded by plotting instructions which caused something to be structures or memory leaks.
drawn. Otherwise, the printer will not eject a blank sheet1. The controller will generate an error NO SPACE IN NONVOLATILE STOR- Accxes internal software error. FTP debug log
page if Error Level 1 or 2 are enabled at the processing Setup Menus. The following table is AGE files from the controller; forward files to engineer-
sorted alphabetically. ing team.
INVALID ACCOUNT OR USER ID Job accounting is enabled and the account or
Table 1 Error Page Messages user ID specified with the job was invalid. Resend
Error Description association from AMT if the specified account and
user IDs appear to be correct.
NOT ENOUGH RESOURCES FOR Memory, hard disk, or Accxes software problem.
POSTSCRIPT Use a Serial Connection to view the Accxes boot
spew for specific errors.
NOTE: 1 Both supported vector languages (HPGL and CALCOMP) specify that the “pen-
down” operation must cause a mark on paper mimicking the shape of a pen. Such a mark will
cause a partial plot to be generated.
Error Message: Could not find kernel image: xxxxx Solution: Use Viewing IP Address Using ifShow Command and Viewing Network Configura-
Problem: The FreeFlow Accxes Installation / Recovery CD can not find the boot image. tion Using netShow Command to check the status of the Ethernet interface.
Cause: Accxes was not entered at the boot: prompt. Error Message: Accxes not starting.
Problem: Accxes will not start.
Solution: At the boot: prompt, type Accxes and then press <ENTER> to start the installa-
tion.
Cause: The “s” key was pressed during the boot process keeping Accxes from launching.
Error Message: The package <package name> cannot be opened. Solution: Reboot and allow the boot process to proceed without interruption.
Problem: The automated installation procedure on the CD failed.
1. If the media check fails, order another FreeFlow Accxes Installation / Recovery CD.
Error Message: shell-init: could not get current directory
Problem: The current directory is unknown.
2. If media check passes, use another known good FreeFlow Accxes Installation / Recovery
CD, if possible. If the second known CD fails, there may be a problem with the CDROM
Cause: When some directories are renamed or deleted, the current directory become invalid.
drive.
Error Message: No Driver Found. Unable to find any devices Solution: Try changing the current directory to the service account’s home directory using %
for the type needed for this installation type. cd /home/service. Then change back to the desired directory.
Problem: OS Install/Recovery CD version 3.0 is being used to install software on an FRX con-
troller. Error Message: getcwd: cannot access parent directories:
No such file or directory
Cause: Installation software does not recognize the FRX hard disk drive. Problem: The current directory is unknown.
Solution: Use OS Install/Recovery CD version 3.1. Cause: When some directories are renamed or deleted, the current directory become invalid.
Solution: Try changing the current directory to the service account’s home directory using %
cd /home/service. Then change back to the desired directory.
Accxes Startup/Runtime Error Messages
Error Message: -bash: xxxxx: Command not found
Error Message: Your system appears to have shut down Problem: The command and/or script was unrecognized.
uncleanly.
Problem: Startup has discovered problems with the file system. Cause: The command was mis-typed, or the command/script no longer exists on the system.
Cause: Accxes was shutdown unexpectedly. The may be due to the a Forced Shutdown Solution: Check the command syntax and try again. If the command syntax is correct, use
method or a sudden loss of power to the controller. Software Recovery to reinstall the GNU/Linux operating system.
Error Message: eth0: error fetching interface information: Cause: killAccxes was typed when Accxes was not running. No harm is done by doing this.
Device not found
Problem: The Ethernet device configuration was not found. Solution: Use accxesRunning script to check if Accxes is running before using killAc-
cxes.
Cause: There is a problem with the Ethernet chip or a problem with the Accxes software.
Error Message: usage: networkConfig.pl [OPTIONS] [VALUES]
Solution: Use Software Recovery to reinstall the GNU/Linux operating system. Problem: Error when trying to run ipset.
Error Message: cat: /etc/sysconfig/network-scripts/ifcfg- Cause: Wrong parameter used with ipset.
eth0: No such file or directory
Solution: See Setting IP Address Using ipset Command for correct usage.
Problem: When attempting to display network information, the configuration file for the Ether-
net device was not found.
Error Message: mount: No medium found
Cause: The file is missing from the Accxes file system. Problem: Unable to mount CDROM drive.
Solution: Try the ifRestore command. If this does not work, use Software Recovery to rein- Cause: mountCD command issued; CDROM not detected.
stall the GNU/Linux operating system.
Solution: Use ejectCD and re-try the mountCD command. If the problem persists, try the CD
Error Message: Login incorrect in another drive if possible. If it works in another drive, there may be a problem with the
CDROM drive in the Accxes controller.
Problem: Login is not allowed.
Cause: The testFirewire diagnostic did not find the firewire card.
JBOSS_HOME: /usr/java/jboss
scsi1 : ata_piix
Vendor: ATA Model: WDC WD400JD-75HK Rev: 14.0 JAVA: /usr/java/jdk/bin/java
Type: Direct-Access ANSI SCSI revision: 05
The hard drive is detected. NOTE: The drives for YKE, YKE-N, FRX are SATA, not SCSI. JAVA_OPTS: -Xms128M -Xmx128M -Dprogram.name=run.sh
Fedora Core Linux reports SATA drives as being SCSI, so this is a normal result. "WDC" is the
vendor name (Western Digital), this may vary. Model and Revision number may be different CLASSPATH: /usr/java/jboss/bin/run.jar:/usr/java/jdk/lib/tools.jar
that what is shown above due to changes in hard drive models and firmware. =====================================================================
These messages will only appear on V3.0 and above of the OS Install/Recovery CD. Support
FreeFlow Accxes Install/Recovery CD Version 3.x for the Java based Gen7 Web PMT is being initialized.
(See )
Fedora Core release x (xxxxxx) (t2702846896: tEmTask): Successfully connected to TPR2 application!
Kernel 2.6.x-xxxx on an i686
The Linux kernel is up and running.
FreeFlow Accxes Install/Recovery CD Version 4.0 or Later
(See )
System login:
The login screen for service and/or root accounts.
Red Hat nash version 5.1.19.0.3 starting
Welcome to Fedora Core
(t4143953792: tRootTask): Logging started Press 'I' to enter interactive startup.
The first output from the Accxes application. The base of the operating system is installed. Do not press "i" to enter interactive startup, let it
progress automatically.
Type "s <enter>" within x seconds to stop auto-run of Accxes. (t4143953792: tRootTask): Logging started
A point at which Xerox service can stop the auto-execution of the Accxes application. The first output from the Accxes application.
Checking for JBOSS threads... (t4143953792: tRootTask): Exiting BOOT_linux with success.
JBOSS not running. This indicates that Accxes has initialized and is ready to process print/scan jobs.
Deleting /usr/java/jboss/server/default/work/jboss.web/localhost...
The Power On Self Test (POST) performs basic functional verification tests for all of the major Power Light Problem Description Suggested Resolution
hardware subsystems residing on the Controller System Board. The POST also verifies the Blinks Green Controller is a sleep state.
PCI interface logic located on the IOT Interface PWB.
Solid Amber System Board may be faulty Check the Diagnostic Lights to see if
or incorrectly installed. the specific problem is identified.
The YKE, YKE-N, FRX, LVX, and UXC Controllers uses System Lights, Diagnostic Lights, and
Blinking Amber A Power Supply or a System Check the Diagnostic Lights to see if
Beep Codes to indicate hardware failures with the Controller during the Power On Self Test
Board failure has occurred. the specific problem is identified.
(POST). As the POST executes, the System Lights, Diagnostic Lights, and Beep Codes will
indicate where a failure has occurred.
Diagnostic Lights
System Lights The YKE, YKE-N, FRX, LVX, and UXC each have four diagnostic lights.
System Lights include the Power Light and the Hard Disk Drive Activity Light. Both are
mounted inside the Front Panel. For the YKE
The lights are labeled “A”, “B”, “C”, and “D” and mounted next to the Back Panel Connectors.
The Hard Disk Drive Activity Light is used to indicate when the Hard Disk is being accessed The lights can be either yellow or green and are used to diagnose hardware errors during the
during the POST and during normal operation. If this light does not flash during the POST or POST.
during normal operation, a problem may exist with the Hard Disk. Check the Diagnostic Lights
for an indication of a Hard Disk failure. When the Controller is powered up, the patterns or codes on the lights change as the boot pro-
cess completes. If the POST portion of the system boot completes successfully, all four lights
The Power Light on the Front Panel can be combined with Beep Codes to indicate hardware display solid green. If the Controller malfunctions during the POST process, the pattern dis-
errors during the POST. Table 1 lists the Power Light indication with a description of the prob- played on the lights may help identify where in the process the Controller halted. Table 2 lists
lem and a suggested resolution. the Diagnostic Light pattern with a problem description and a suggested resolution
Steady Amber
A possible motherboard fail- Remove all cards from the PCI and
ure has occurred. PCI-E slots and restart the computer. If Steady Green
the computer boots, add the cards back Memory modules are If two or more memory modules are
one by one until you find the bad one. detected, but a memory fail- installed, remove the modules and then
ure has occurred. reinstall one module.
Restart the computer. If the computer
starts normally, continue to install addi-
Steady Amber tional memory modules (one at a time)
Power connector not installed Reseat the 2x2 power connector from until you have identified a faulty module
Steady Green or reinstalled all modules without error.
properly. the power supply unit.
If available, install working memory of
the same type into your computer.
Steady Amber
Steady Green
Beep Codes
No memory modules are If two or more memory modules are During the POST, the Controller may emit a series of beeps, called a Beep Code, to identify
detected. installed, remove the modules then hardware failures. Beep Codes may also be combined with System Light to indicate hardware
reinstall one module and restart the errors. Table 5 lists the Beep Codes with a possible cause for the YKE/YKE-N/FRX/LVX con-
troller. Table 6 lists the Beep Codes with a possible cause for the UXC controller.
computer.
If the computer starts normally, con-
tinue to install additional memory mod- Table 5 YKE/YKE-N/FRX/LVX Beep Code Indications
ules (one at a time) until you have Beep Code Cause
Steady Green identified a faulty module or reinstalled
2 short beeps BIOS configuration error. If machine memory has just been
all modules without error.
upgraded, the BIOS has detected the change in memory.
If available, install working memory of
Reboot the controller and verify that the POST passes. Print
the same type into your computer.
a test page to verify that the amount of system memory is
Memory modules are Ensure that no special requirements for correct. Possible Controller Battery failure. Perform REP 1.2
detected, but a memory con- memory module/connector placement to replace the Controller Battery.
figuration or compatibility exist. Ensure that the memory you are
1-1-2 Microprocessor register failure.
error has occurred. using is supported by your computer.
1-1-3 NVRAM read/write failure.
1-1-4 ROM BIOS checksum failure.
1-2-1 Programmable interval timer failure.
Steady Green
1-2-2 DMA initialization failure.
A possible expansion card Determine if a conflict exists by remov-
1-2-3 DMA page register read/write failure.
failure has occurred. ing an expansion card (not a graphics
card) and restarting the computer (see 1-3 Video memory test failure.
the "Cards" section for your computer). 1-3-1 to 2-4-4 Memory not being properly identified or used.
If the problem persists, reinstall the 3-1-1 Slave DMA register failure.
card you removed, then remove a differ- 3-1-2 Master DMA register failure.
ent card and restart the computer.
Steady Green 3-1-3 Master interrupt mask register failure.
Repeat this process for each expansion
card installed. If the computer starts 3-1-4 Slave interrupt mask register failure.
normally, troubleshoot the last card 3-2-2 Interrupt vector loading failure.
removed from the computer for 3-2-4 Keyboard controller board test failure.
resource conflicts. 3-3-1 NVRAM power loss.
3-3-2 Invalid NVRAM configuration.
Initial Actions
• Make a printer configuration test print.
Procedure
Refer to the test print. The test print indicates that the desired features are present.
Y N
The feature keys are not installed or an error occured during the installation process.
1. Go to https://www.xeroxlicensing.xerox.com/coupon and follow the instructions
on the screen to reinstall the feature keys. After submitting the information, verify
that all information on the Summary Page is correct and click on the “Download Fea-
ture Key (file)” button. A “Save As” dialog box will appear. Save the file to the hard
drive.
NOTE: Rename the file to a meaningful name. Changing the file name will not affect
the system’s ability to read the file.
2. Submit the file to the system using the DST or the Web PMT.
3. After waiting 60 seconds, reboot the printer, scanner, and controller.
4. Print a configuration test print to verify the feature is present and enabled.
5. Place the test print, along with a record of the Coupon ID, in the service logbook
located in the door panel of the printer.
6. Ask the customer to store the feature key file in a safe place, together with the driver
and firmware diskettes and CD’s.
The test print indicates that the desired features are enabled.
Y N
Escalate the call.
Verify proper operation of the desired feature. If the feature still does not function correctly,
escalate the call.
Initial Actions
• Check that the cable connection between the printer and the controller is properly seated.
• Check that the IOT Interface PWB is properly seated. Go to REP 1.5.
• Validate that the IOT Interface PWB is the right part number (refer to Printer Enablement
Kits Figure 1).
Procedure
NOTE: Switch off the system in the following order: Scanner (if DS), Printer, Controller.
Switch on the power in the following order: Scanner (if DS), Printer, Controller.
While the E701 Fault Code is still displayed, observe the state of the Diagnostic Lights. Go to
Power On Self Test (POST) in this section. The displayed LED pattern is normal.
Y N
Use the System Lights, Diagnostic Lights, and Beep Codes to troubleshoot the problem.
The Controller Power Supply PS1 voltages are correct. Go to Block Schematic Diagrams
in Section 7.
Y N
Replace the Power Supply. Go to REP 1.7.
The IOT Interface PWB and mating connectors are seated properly.
Y N
Reseat the IOT Interface PWB and mating connectors (see REP 1.5).
Initial Actions
• Check that the cable connection between the 721p printer and the controller is properly
seated. Use channel “A” for 721p.
• Check that the IOT Interface PWB is properly seated. Go to REP 1.5.
• Validate that the IOT Interface PWB is the right part number (refer to Printer Enablement
Kits Figure 1).
Procedure
NOTE: Switch off the system in the following order: Scanner (if DDS), Printer, Controller.
Switch on the power in the following order: Scanner (if DDS), Printer, and the Controller.
Observe the state of the Diagnostic Lights. Go to Power On Self Test (POST) in this section.
The displayed LED pattern is normal.
Y N
Use the System Lights, Diagnostic Lights, and Beep Codes to troubleshoot the problem.
The Controller Power Supply PS1 voltages are correct. Go to Block Schematic Diagrams
in Section 7.
Y N
Replace the Power Supply. Go to REP 1.7.
The IOT Interface PWB and mating connectors are seated properly.
Y N
Reseat the IOT Interface PWB and mating connectors (see REP 1.5).
The purpose of this procedure is to assist you in troubleshooting a suspected network problem. Ask the customer for permission to connect the workstation network cable to the laptop PC.
Use the same TCP/IP parameters on the laptop PC as the workstation. Using the WebPMT
Initial Actions send a test print. The Test Print prints okay.
• Check to ensure that all cables are fully seated at the workstation, controller, and printer. Y N
• For 8825, 8830, 8850 and 510 printers, print a Configuration Test Print and ensure that Inform the customer that there may be a problem with their network.
the appropriate Communication Parameters are set correctly and/or enabled.
Go to the Workstation Checkout Procedure.
• For 6204 with FreeFlow Accxes:
1. Press the Menu button on the UI panel.
2. Select Setup.
3. Select Network Settings.
4. Select TCP/IP.
5. Verify IP, Subnet Mask, and Gateway settings.
• Check that the Amber/Yellow network port LEDs are ON/blinking. For normal operation,
the network port LEDs on the controller indicate the following:
– Amber LED - ON (indicates that a network cable is connected to the port)
– Yellow LED - Blinking when there is network traffic
If the Yellow LED is ON and is not blinking, it is a definite indication that the network is
suspect since there is usually constant traffic on a network.
Procedure
The controller network port Amber LED is ON.
Y N
Check the following in the order listed:
• Ensure that the network cable is connected to the customers network.
• Use another network cable to connect the controller to the network.
• Replace the System Board (REP 1.9).
Ping the gateway to test the controller network port. Type ping -c 5 xxx.xxx.xxx.xxx at
the service prompt (where xxx.xxx.xxx.xxx denotes the controller’s assigned IP
address). The controller communicates with the laptop PC.
Y N
Power the Controller off then on, but do not stop the port spew. Check the spew for
an error messages, reference Error Messages in section 1.
If there is no obvious error, try the following:
• Software Recovery
• Replace the System Board (REP 1.9)
A B
Repair Analysis Procedures (RAPs) 7/2009 Re-issue
2-12 FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC
A B C
No Communication with Scanner RAP Resume scanning operations.
The following procedure can be used to troubleshoot a communication problem between the Resume scanning operations.
controller and scanner.
Power the Controller OFF/ON. Attempt to scan a document. Scan is successful.
Initial Actions Y N
• Ensure that the firewire cable is fully seated in the Scanner port and Accxes Controller Perform a Software Recovery and attempt to scan a document. Scan is successful.
port. Y N
Procedure Perform the following in the order listed:
1. Replace the Firewire Cable
Check the rear of the Scanner for a “P.”. A “P.” is displayed.
2. Reseat the Firewire PWB
Y N
Establish a Serial Connection with the Controller and go to the Service Login prompt. 3. Replace Firewire PWB (REP 1.6)
Remove then reinstall the firewire cable from the rear of the Scanner. Check the Laptop
PC screen for the message “1394 BUS RESET RECIEVED”. Message is displayed. Resume scanning operations.
Y N
Power OFF/ON the Scanner. Communication is restored with the Controller. Resume scanning operations.
Y N
At the service prompt type killAccxes and press <ENTER> to shutdown the
Accxes application. At the service prompt type testFirewire and press
<ENTER>. Verify that the following messages are displayed as shown in Figure
1.
raw1394 module found
ohci1394 module found
Modules are found.
Y N
If one or all of the modules are not found, the testFirewire script will
automatically try to re-install them. Once the modules are installed, com-
munication with the Scanner should resume. If not, go the the No Commu-
nication with Scanner RAP.
Check that the Firewire PWB is installed. Verify that the following message is
displayed as shown in Figure 1.
Firewire card found: nodes = 2, driver = ohci1394
Firewire PWB is found.
Y N
Remove and reseat the Firewire PWB. If communication is still not Figure 1 testFirewire Output
restored, perform REP 1.6 to replace the Firewire PWB.
Check that the Scanner is found. Verify that the following message is displayed
as shown in Figure 1.
Xerox wide Format scanner found.
Scanner is found.
Y N
Perform the following in the order listed:
1. Replace the Firewire Cable
2. Reseat the Firewire PWB
3. Replace the Firewire PWB (REP 1.6)
A B C
Re-issue 7/2009 Repair Analysis Procedures (RAPs)
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC 2-13
6204 “Printer Link Down” RAP
If communications between the controller and the 6204 Copier/Printer IOT PWB is severed, the
6204 User Interface (UI) will display “Printer Link Down” in the status area of the display. Com-
munication between the controller and IOT PWB takes place across a USB cable connected
between any USB port on the controller and the IOT PWB. The following procedure can be
used to troubleshoot a problem with the communication link between the controller and 6204
Copier/Printer.
Initial Actions
Check the following:
• Verify that the USB cable is connected between any USB port on the controller and the
6204 Copier/Printer IOT PWB.
Procedure
Connect the controller side of the USB cable to another USB port on the controller. Power
down then power up the controller. After approximately 2 minutes, the printer UI indicates
that the printer link is up.
Y N
Replace the USB cable connecting the controller to the IOT PWB. Power down then
power up the controller. After approximately 2 minutes, the printer UI indicates that
the printer link is up.
Y N
Replace the 6204 IOT PWB.
Resume operation.
Initial Actions
Perform the following:
Resume operation.
Initial Actions
Check the following:
Resume operation.
Initial Actions
Check the following:
• Verify that the USB cable is connected between any USB port on the controller and the
6204 Copier/Printer IIT PWB.
Procedure
Connect the controller side of the USB cable to another USB port on the controller. Power
down then power up the controller. After approximately 2 minutes, the printer UI indicates
that FX Scanner functionality is present.
Y N
Replace the USB cable connecting the controller to the IIT PWB. Power down then power
up the controller. After approximately 2 minutes, the printer UI indicates that FX
Scanner functionality is present.
Y N
Replace the 6204 IIT PWB.
Resume operation.
WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. Some machine components contain dangerous electrical voltages that can
result in electrical shock and possible serious injury. Figure 1 YKE Release Buttons
DANGER: Ne pas effectuer de dépannnage avec le contact principal activé ou avec l'ali-
mentation électrique appliquée à la machine. Certains éléments de la machine compor- 1 Security Cable Slot
tent des tensions électriques dangereuses qui peuvent causer un choc électrique et de 2 Padlock Ring
graves blessures. 3 Release Buttons (one on each side)
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this
type of cable, press in on the locking tabs before you disconnect the cable. As you pull connec-
tors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you
connect a cable, ensure that both connectors are correctly oriented and aligned.
2. Gently pull the power cables toward you so that they do not get caught underneath the
drives
3. Ensure that no tools or extra parts are left inside the computer
4. Close the cover:
a. Pivot the cover down
b. Press down on the right side of the cover until it closes
c. Press down on the left side of the cover until it closes
WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. Some machine components contain dangerous electrical voltages that can
result in electrical shock and possible serious injury.
DANGER: Ne pas effectuer de dépannnage avec le contact principal activé ou avec l'ali-
mentation électrique appliquée à la machine. Certains éléments de la machine compor-
tent des tensions électriques dangereuses qui peuvent causer un choc électrique et de
graves blessures.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this
type of cable, press in on the locking tabs before you disconnect the cable. As you pull connec-
tors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you
connect a cable, ensure that both connectors are correctly oriented and aligned. Figure 3 YKE-N/FRX/LVX/UXC Release Button
1. Perform the Controller Shutdown procedure.
2. Unplug the controller power cord from the power outlet and disconnect the cord from the 1 Security Cable Slot
controller. 2 Cover Release Latch
3. Disconnect the network cable connector, the IOT Interface PWB cable connector, and the 3 Padlock Ring
Firewire PWB cable connector from the controller.
4. Locate the Cover Release Latch shown in Figure 3. Slide the Cover Release Latch as you Replacement
lift the cover.
1. Ensure that all cables are connected, and fold cables out of the way.
5. Pivot the cover up using the hinge tabs as leverage points.
2. Ensure that no tools or extra parts are left inside the computer
6. Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.
3. Insert the cover in the hinge tabs and press down on the cover until it closes and the
Cover Release Latch clicks to secure the cover.
4. Reconnect the network cable connector, the IOT Interface PWB cable connector, and the
Firewire PWB cable connector from the controller.
5. Reconnect the controller power cord.
CAUTION
Replacement
A new battery can explode if it is incorrectly installed. Replace the battery only with the same or NOTE: To avoid damage to the battery connector, you must firmly support the connector while
equivalent type recommended by the manufacturer. Discard used batteries according to the installing or removing a battery.
manufacturer's instructions.
1. Install the new system battery.
1. Perform REP 1.1 to open the Controller Cover.
a. Support the battery connector by pressing down firmly on the positive side of the
2. Locate the Battery Socket. connector.
NOTE: If you pry the battery out of its socket with a blunt object, be careful not to touch b. Hold the battery with the "+" facing up, and slide it under the securing tabs at the
the system board with the object. Ensure that the object is inserted between the battery positive side of the connector.
and the socket before you attempt to pry out the battery. Otherwise, you may damage the c. Press the battery straight down into the connector until it snaps into place.
system board by prying off the socket or by breaking circuit traces on the system board. 2. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
NOTE: To avoid damage to the battery connector, you must firmly support the connector 3. Perform the Integrated Audio Enablement procedure to reconfigure the Controller BIOS
while installing or removing a battery. after replacing the Controller Battery.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
NOTE: You can operate the controller without a battery; however, without a battery, the config-
uration information is erased if the controller is turned off or unplugged from the electrical out-
let. In this case, you must enter system setup and reset the configuration options.
CAUTION
A new battery can explode if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. Discard used batteries according to the Figure 2 YKE-N/FRX/LVX/UXC Battery
manufacturer's instructions.
1. Perform REP 1.1 to open the Controller Cover. 1 System Battery
2. Locate the Battery Socket. 2 Positive Side of Battery Connector
NOTE: If you pry the battery out of its socket with a blunt object, be careful not to touch 3 Battery Socket Tab
the system board with the object. Ensure that the object is inserted between the battery 4 Battery Socket
and the socket before you attempt to pry out the battery. Otherwise, you may damage the
system board by prying off the socket or by breaking circuit traces on the system board.
Replacement
NOTE: To avoid damage to the battery connector, you must firmly support the connector
NOTE: To avoid damage to the battery connector, you must firmly support the connector while
while installing or removing a battery.
installing or removing a battery.
3. Remove the system battery:
1. Install the new system battery.
a. Support the battery connector by pressing down firmly on the positive side of the
a. Support the battery connector by pressing down firmly on the positive side of the
connector shown in Figure 2.
connector.
b. While supporting the battery connector, press the battery tab away from the positive
b. Hold the battery with the "+" facing up, and slide it under the securing tabs at the
side of the connector and pry it up out of the securing tabs at the negative side of the
positive side of the connector.
connector.
c. Press the battery straight down into the connector until it snaps into place.
2. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
3. Perform the Integrated Audio Enablement procedure to reconfigure the Controller BIOS
after replacing the Controller Battery.
1 Tabs (2)
2 Hard Drive
3. Press in on the tabs on each side of the drive and slide the drive out as shown in Figure 2.
NOTE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the
drive on a surface, such as a foam pad, that will sufficiently cushion it.
3. If your replacement hard drive does not have the bracket rails attached, remove the rails
from the old drive by removing the two screws that secure each rail to the drive as shown
in Figure 3. Attach the bracket rails to the new drive by aligning the screw holes on the
drive with the screw holes on the bracket rails and then inserting and tightening all four
screws (two screws on each rail).
1 Drive
2 Bracket Rails (2)
3 Screws (4)
4. Gently slide the drive into place until you hear a click or feel the drive securely installed.
5. Connect the power and hard drive cables to the drive.
6. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
7. Reinstall the Controller Software using the Controller Installation for YKE/YKE-N/FRX/
LVX/UXC procedures in Section 6 of this manual.
1 Hard Drive
2 Release Tabs (2)
3 Hard Drive Bracket
Figure 4 YKE-N/FRX/LVX/UXC Hard Drive Removal 4. Install the hard drive bracket on the new hard drive.
5. Connect the power and hard drive cables to the new hard drive.
1 Securing Clips (2) 6. Locate the correct slot for the drive, and slide the drive into the bay until it clicks.
2 Hard Drive 7. Perform the replacement procedure in REP 1.10 to reinstall the CDROM drive.
8. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
CAUTION 9. Reinstall the Controller Software using the Controller Installation for YKE/YKE-N/FRX/
Do not lift the drive out of the controller by the cables. Doing so may damage the cables LVX/UXC procedures in Section 6 of this manual.
and cable connectors.
4. Slide the drive to the rear and lift the drive out of the controller.
5. Disconnect the power and hard drive cables from the hard drive.
Parts List on YKE PL 8.1 NOTE: If you remove your original memory modules from the computer during a memory
upgrade, keep them separate from any new modules that you may have, even if you pur-
Parts List on YKE-N PL 8.3 chased the new modules from Dell. If possible, do not pair an original memory module with a
Parts List on FRX PL 8.5 new memory module. Otherwise, your computer may not start properly. You should install your
Parts List on LVX PL 8.7 original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors
DIMM3 and DIMM4
Parts List on UXC PL 8.9
NOTE: The YKE Controller ships with a standard memory configuration of 512MB of DDR2
For YKE RAM (two 256MB memory modules).
Removal
1. Perform REP 1.1 to open the Controller Cover.
NOTE: Dual-channel DDR2 memory modules should be installed in pairs of matched memory CAUTION
size, speed, and technology. If the DDR2 memory modules are not installed in matched pairs, The following components in the FreeFlow Accxes Controller are susceptible to electro-
the computer will continue to operate, but with a slight reduction in performance. See the label
static discharge. Observe all ESD procedures to avoid component damage.
in the upper-right corner of the module to determine the module's capacity.
2. Press out the securing clip at each end of the memory module connector as shown in Fig-
NOTE: Do not install ECC memory modules. ure 2.
NOTE: Be sure to install a single memory module in DIMM_1, the connector closest to the pro-
cessor, before you install modules in the other connectors.
A matched pair of memory modules in connectors DIMM_1 3. Remove the RAM module.
and DIMM_2 (white securing clips)
B matched pair of memory modules in connectors DIMM_3
and DIMM_4 (black securing clips)
1 Cutouts (2)
2 RAM Module
3 Notch
4 Crossbar
NOTE: To avoid damage to the memory module, press the module straight down into the
connector while you apply equal force to each end of the module.
2. Insert the module into the connector until the module snaps into position.
NOTE: If you insert the module correctly, the securing clips snap into the cutouts at each
end of the module as shown in Figure 4.
3. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
NOTE: Be sure to install a single memory module in DIMM_1, the connector closest to the pro-
cessor, before you install modules in the other connectors.
1 Memory Module
2 Securing clips (2)
NOTE: Memory purchased from Dell is covered under your computer warranty
NOTE: If you remove your original memory modules from the computer during a memory
upgrade, keep them separate from any new modules that you may have, even if you pur-
chased the new modules from Dell. If possible, do not pair an original memory module with a
new memory module. Otherwise, your computer may not start properly. You should install your
original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors
DIMM3 and DIMM4
1 Cutouts (2)
2 RAM Module
3 Notch
4 Crossbar
NOTE: To avoid damage to the memory module, press the module straight down into the
connector while you apply equal force to each end of the module.
2. Insert the module into the connector until the module snaps into position.
NOTE: If you insert the module correctly, the securing clips snap into the cutouts at each
end of the module as shown in Figure 8.
3. Perform the replacement procedure in REP 1.10 to reinstall the CDROM Drive.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1. Perform REP 1.1 to open the Controller Cover.
2. Perform REP 1.11 to remove the Card Cage.
NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.
3. Press the lever on the retention arm and raise the retention arm as shown in Figure 1.
4. Grasp the IOT Interface PWB by its top corners, and ease it out of its connector.
Figure 1 YKE IOT Interface PWB Removal
1 Lever
2 Retention Arm
3 Filler Bracket
4 IOT Interface PWB
5 IOT Interface PWB Edge Connector
6 IOT Interface PWB Card Connector
7 Riser Board
8 Card Cage
1. Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.
2. Insert the IOT Interface PWB into the card connector.
NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.
3. Lower the retention arm and press it into place, securing the IOT Interface PWB in the
Card Cage.
4. Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
5. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1. Perform REP 1.1 to open the Controller Cover.
2. Perform REP 1.11 to remove the Card Cage.
NOTE: See the documentation that came with the card for information on configuring the Figure 4 P193 Interface Card Dipswitch SW1
card, making internal connections, or otherwise customizing it for your computer.
3. Press the Release Tab to raise the Card Retention Latch as shown in Figure 3. 1. Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.
4. Grasp the IOT Interface PWB by its top corners, and ease it out of its connector.
2. Insert the IOT Interface PWB into the card connector.
NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.
3. Lower the Card Retention Latch and press it into place, securing the IOT Interface PWB in
the Card Cage.
4. Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
5. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
1 Release Tab
2 Card Retention Latch
3 Card
4 Card Edge Connector
5 Card Connector
CAUTION
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic
discharge. Observe all ESD procedures to avoid component damage.
1. Perform REP 1.1 to open the Controller Cover.
NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.
Figure 6 P193 Interface Card Dipswitch SW1
2. Press the Release Tab to raise the Card Retention Latch as shown in Figure 5.
3. Grasp the IOT Interface PWB by its top corners, and ease it out of its connector. 1. Remove the full height bracket from the old IOT Interface PWB and install it on the new
IOT Interface PWB. Go to Printer Enablement Kits.
2. Insert the IOT Interface PWB into the card connector.
NOTE: The IOT Interface PWB can be inserted in either slot in the Card Cage.
3. Lower the Card Retention Latch and press it into place, securing the IOT Interface PWB in
the Card Cage.
4. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
1 Card
2 Retention Latch
3 System Board Connector
4 Release Tab
NOTE: See the documentation that came with the card for information on configuring the 2. Lower the retention arm and press it into place, securing the Firewire PWB in the Card
card, making internal connections, or otherwise customizing it for your computer. Cage.
3. Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
3. Press the lever on the retention arm and raise the retention arm Figure 1. 4. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
4. Grasp the Firewire PWB by its top corners, and ease it out of its connector.
1 Lever
1 Release Tab
2 Card Retention Latch
3 Card
4 Card Edge Connector
5 Card Connector
Removal 2. Lower the retention arm and press it into place, securing the Firewire PWB in the Card
CAUTION Cage.
The following components in the FreeFlow Accxes Controller are susceptible to electrostatic 3. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
discharge. Observe all ESD procedures to avoid component damage.
1. Perform REP 1.1 to open the Controller Cover.
NOTE: See the documentation that came with the card for information on configuring the
card, making internal connections, or otherwise customizing it for your computer.
2. Press the lever on the retention arm and raise the retention arm Figure 3.
3. Grasp the Firewire PWB by its top corners, and ease it out of its connector.
1 Card
2 Retention Latch
3 System Board Connector
4 Release Tab
Replacement
NOTE: See the documentation that came with the Firewire PWB for information on configuring
the card, making internal connections, or otherwise customizing it for your computer.
NOTE: The routing of the DC power cables underneath the tabs in the computer frame as
you remove them from the system board and drives. You must route these cables prop-
erly when you replace them to prevent their being pinched or crimped.
4. Remove the power cables from the side of the hard drive. To remove the power cables,
use the cables as leverage and pull away from the clips while you pull on the metal clips
with your fingers.
5. Press down on the Handle, shown in Figure 1, to activate the release button.
1 Release Button
2 Handle
3 AC Power Connector
6. Slide the power supply toward the front of the computer approximately 1 inch.
7. Lift the power supply up and out of the computer.
Replacement
1. Slide the power supply into place.
2. Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
NOTE: The routing of the DC power cables underneath the tabs in the computer frame as
you remove them from the system board and drives. You must route these cables prop-
erly when you replace them to prevent their being pinched or crimped.
1 Release Button
2 Power Supply
3 Screws (2)
4 AC Power Connector
6. Slide the power supply toward the front of the computer by approximately 1 inch and lift
the power supply out of the computer.
NOTE: The Heat Sink may differ in appearance than illustrated below, but is
removed and reinstalled in the same manner.
NOTE: If you are installing a processor upgrade kit from Dell, discard the original heat
sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink
when you install your new processor.
1 Securing Clip
2 Tab
3 Retention Base
b. Remove the heat sink by pressing the tab while lifting one end of the heat sink.
NOTE: Lay the heat sink down with the thermal material facing upward.
5. Remove the two screws on the blower to remove it from the heat sink.
NOTE: To avoid damage, ensure that the processor aligns properly with the socket, and
do not use excessive force when you install the processor.
5. Set the processor lightly in the socket and ensure that the processor is positioned cor-
rectly as shown in Figure 4.
1 Securing Clip
Figure 5 YKE Processor Reinstallation 2 Tab
3 Slot
1 Heat Sink / Blower Assembly 4 Retention Base
2 Screw
3 Tab NOTE: The Heat Sink may differ in appearance than illustrated below, but is
4 Retention Base removed and reinstalled in the same manner.
5 Heat Sink 10. Reconnect the cooling fan power cable to the FAN connector on the system board.
6 Screw 11. Reconnect the power cable to the 12VPOWER connector on the system board.
12. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
• Insert the securing clip by placing the notched end of the clip opposite the tab into
the slot on the retention base. Press the securing clip tab and lower the securing clip
into place as shown in Figure 6. Ensure that the notched ends of the securing clip
are secured in the retention base slots.
NOTE: When replacing the processor, do not touch any of the pins inside the socket or allow NOTE: Ensure that the tab on the processor cover is positioned underneath the center
any objects to fall on the pins in the socket. cover latch on the socket.
1. Unpack the new processor, being careful not to touch the underside of the processor. 7. Pivot the socket release lever back toward the socket and snap it into place to secure the
processor.
NOTE: You must position the processor correctly in the socket to avoid permanent dam-
8. Reinstall the two screws that attach the blower to the heat sink.
age to the processor and the computer when you turn on the computer.
9. Install the heat sink assembly by placing the back on to the heat sink assembly bracket
2. If the release lever on the socket is not fully extended, move it to that position. and rotating the heat seat assembly toward the computer base as shown in Figure 10.
3. Orient the front and rear alignment notches on the processor with the front and rear align- Tighten the two captive screws.
ment notches on the socket.
4. Align the pin-1 corners of the processor and socket.
NOTE: To avoid damage, ensure that the processor aligns properly with the socket, and
do not use excessive force when you install the processor.
5. Set the processor lightly in the socket and ensure that the processor is positioned cor-
rectly as shown in Figure 9.
10. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
1 Processor Cover
2 Tab
3 Processor
4 Socket
5 Center Cover Latch
6 Release Lever
7 Front Alignment Notch
NOTE: Before you remove the existing system board assembly, visually compare the Figure 2 YKE System Board Jumper Settings
replacement system board to the existing system board to make sure that you have the
correct part.
7. Remove the screw securing the System Board to the controller frame and slide the Sys-
PSWD Password Enabled (Default is Jumpered)
tem Board assembly toward the front of the computer, and then lift it up and away as
shown in Figure 2. RTCRST Real-time Clock Reset (Default is disabled)
Jumpered
Unjumpered
NOTE: Some components and connectors on the replacement system board may be in
different locations than the corresponding connectors on the existing system board.
4. Orient the replacement System Board by aligning the notches on the bottom to the tabs
on the computer.
5. Slide the System Board assembly toward the back of the controller and secure the board
to the controller frame with the screw.
6. Reconnect all cables to the System Board.
7. Perform the replacement procedure in REP 1.8 to reinstall the Processor.
8. Perform the replacement procedure in REP 1.7 to reinstall the Power Supply.
9. Perform the replacement procedure in REP 1.11 to reinstall the Card Cage.
Figure 1 YKE System Board Removal 10. Perform the replacement procedure in REP 1.4 to reinstall the Memory Modules.
11. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
NOTE: Before you remove the existing system board assembly, visually compare the
replacement system board to the existing system board to make sure that you have the
correct part.
7. Remove the screws, shown in Figure 4, securing the System Board to the controller frame
and slide the System Board assembly toward the front of the computer, and then lift it up
and away.
1 System Board
2 Screws (10)
Parts List on YKE-N PL 8.3 NOTE: Check the documentation that accompanied the drive to verify that the drive is
configured for your computer. If you are installing an IDE drive, configure the drive for the
Parts List on FRX PL 8.5
cable select setting.
Parts List on LVX PL 8.7
2. If the replacement drive does not have the bracket rails attached, remove the rails from
Parts List on UXC PL 8.9 the old drive by removing the two screws that secure each rail to the drive as shown in
For YKE Figure 2. Attach the bracket to the new drive by aligning the screw holes on the drive with
the screw holes on the bracket rails and then inserting and tightening all four screws (two
Removal
screws on each rail).
1. Perform REP 1.1 to open the Controller Cover.
2. Disconnect the power and CDROM drive cables from the back of the CDROM drive.
3. Press inward on the two tabs on the sides of the drive, and then slide the drive upward
and remove it from the drive bay as shown in Figure 1.
1 Drive
2 Bracket Rails (2)
3 Screws (4)
3. Gently slide the drive into place until you hear a click or feel the drive securely installed.
4. Connect the power and CDROM drive cables to the CDROM drive.
5. Check all cable connections, and fold cables out of the way to provide airflow for the fan
Figure 1 YKE CDROM Drive Removal and cooling vents.
6. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
3. Connect the power and CDROM drive cables to the back of the new CDROM drive.
4. Align the shoulder screws with the screw guides and slide the CDROM drive into the bay,
as shown in Figure 5, until it clicks into place.
3. Disconnect the power and CDROM drive cables from the back of the CDROM drive.
Replacement
1. Unpack the drive and prepare it for installation.
NOTE: Check the documentation that accompanied the drive to verify that the drive is
configured for your computer. If you are installing an IDE drive, configure the drive for the
cable select setting.
2. Remove the three shoulder screws from the existing CDROM drive and insert the screws Figure 5 YKE-N/FRX/LVX/UXC CDROM Installation
in the new CDROM drive as shown in Figure 4.
5. Check all cable connections, and fold cables out of the way to provide airflow for the fan
and cooling vents.
6. Perform the replacement procedure in REP 1.1 to close the Controller Cover.
1 Card Cage
2 Tabs (2)
3 Slots (2)
1 Card Cage
2 Handle
Replacement
1. Replace the card cage:
a. Align the tabs in the side of the card cage with the slots on the side of the computer
as shown in Figure 2.
Replacement
1. Replace the card cage:
a. Align the tabs in the side of the card cage with the slots on the side of the computer
as shown in Figure 4.
1 Securing Screw
2 I/O Panel
3 I/O Cable Connector
4 I/O Connector Pull-loop
4. Gently rotate and slide the I/O Panel away from the computer.
The Parts List section identifies all part numbers and the corresponding location of all spared R/E Reduction/Enlargement
subsystem components. REF: Refer to
SCSI Small Computer Systems Interface
Organization W/ With
Parts Lists W/O Without
Each item number in the part number listing corresponds to an item number in the related
illustration. All the parts in a given subsystem of the machine will be located in the same Table 2
illustration or in a series of associated illustrations.
Operating Companies
Electrical Connectors and Fasteners Abbreviation Meaning
This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
AO Americas Operations
in the machine. A part number listing of the connectors is included.
NASG - US North American Solutions Group - US
Common Hardware NASG - North American Solutions Group - Can-
The common hardware is listed in alphabetical order by the letter or letters used to identify Canada ada
each item in the part number listing and in the illustrations. Dimensions are in millimeters XE Xerox Europe
unless otherwise identified.
Symbology
Part Number Index
Symbology used in the Parts List section is identified in the Symbology section.
This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found. Service Procedure Referencing
If a part or assembly has an associated repair or adjustment procedure, the procedure number
Other Information will be listed at the end of the part description in the parts lists e.g. (REP 5.1, ADJ 5.3)
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide
information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation Meaning
A3 297 x 594 Millimeters
A4 210 x 297 Millimeters
A5 148 x 210 Millimeters
AD Auto Duplex
AWG American Wire Gauge
EMI Electro Magnetic Induction
GB Giga Byte
KB Kilo Byte
MB Mega Byte
MM Millimeters
MOD Magneto Optical Drive
NOHAD Noise Ozone Heat Air Dirt
PL Parts List
P/O Part of
Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.
Tag
The notation "W/Tag" in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as "W/Tag," install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.
Figure 3 Entire Drawing With Tag Symbol Figure 4 Entire Drawing Without Tag Symbol
8
6
WebPMT Shutdown
1. At the WebPMT page:
• For FreeFlow Accxes Versions 11.x and below - select Printer Defaults > Utilities >
Shutdown
• For FreeFlow Accxes Version 12.0 and above - select Utilities > Shutdown and
click the Shutdown button.
2. Wait approximately 30 seconds for the controller to power down.
The controller will prepare for shutdown by exiting the application and then power down
the controller.
NOTE: The Power Switch light will extinguish when the controller shuts down.
If after 30 seconds the controller Power Switch light remains ON, perform a Forced Shut-
down to force the controller to power down.
NOTE: The Power Switch light will extinguish when the controller shuts down.
If after 30 seconds the controller Power Switch light remains ON, perform a Forced Shut-
down to force the controller to power down.
NOTE: In the following procedure, if either the Login or Password are incorrect, the message
Connect the laptop PC to the controller as follows:
“Login incorrect” will be displayed.
1. Power up the laptop PC. NOTE: In the following steps, both the Login string and Password string are case sensitive.
2. Connect one end of a DB-9 female-to-female (null modem) serial cable to the debug
1. At the Login prompt type service then press <ENTER>.
SERIAL port on the controller and connect the other end to the serial connector on the
Laptop PC. 2. At the Password prompt, type the 6789 then press <ENTER>.
3. Insert the Service Tools CD into the laptop PC CDROM drive. Once logged in to the system, the prompt will change to the following service prompt:
4. Launch Window Explorer and select G:\. If G:\ is not the drive letter of your laptop PC [service@Accxes /home/accxes]%
CDROM drive, then substitute the drive letter for your laptop PC CDROM drive. Service Logout
a. For Service Tools CD version 13.0 and above: In the root directory of the CDROM, The following procedure will log the service technician out of the Accxes controller.
double-click the “Putty.exe” file. This will launch the terminal emulation program
Putty. 1. At the System prompt type exit, then press <ENTER>.
b. For Service Tools CD verions 12.7 and below: In the root directory of the CDROM,
double-click the “Putty.zip” file. In the zip file window, double-click the “Putty.exe” file.
This will launch a Putty configuration screen.
5. On the Putty configuration screen, under “Specify the destination you want to connect to”
click the serial radio button then click the OPEN button. This will open a Putty terminal
emulation window.
6. Perform Controller Shutdown to power down the controller, then press the Power Switch
on the controller front panel to power up the controller.
Item Specification
Type 667-MHz DDR2 SDRAM
Memory connectors 4
Memory capacities 256-MB, 512-MB, 1-GB (FRX standard), or 2-GB non-ECC
• From the “OS Install / Recovery CD Version” row, look in the rows above to see whether the CD version will work on a specific Accxes hardware configuration.
• From the “OS Install / Recovery CD Version” row, look in the rows below to see compatible Accxes versions.
For example, to answer the question, “Which hardware will Accxes V12.7 run on?”
• Find the Accxes V12.7 row. Compatible CD versions are 4.0, 4.1, and 4.2
• Look in the upper half of the table above 4.0, 4.1, or 4.2 to see that all hardware versions are supported, only if CD 4.2 is used. If either CD 4.0 or 4.1 are used, the UXC
controller is not supported.
Accxes Hardware
YKE-N (Dell Optiplex GX520) No Yes Yes Yes Yes Yes Yes Yes
YKE (Dell Optiplex (GX280) Yes Yes Yes Yes Yes Yes Yes Yes
OS Install / Recovery CD Version OS Install OS Install OS Install OS Install OS Install OS Install OS Install OS Install
CD 1.0 CD 2.0 CD 3.0 CD 3.1 CD 3.2 CD 4.0 CD 4.1 CD 4.2
Accxes V11.0 Yes No No No No No No No
Accxes V12.0 (build 255+ for all printers) No No Yes Yes Yes No No No
Accxes Software
General Procedures 7/2009 Re-issue
6-10 FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC
Re-issue 7/2009 General Procedures
FreeFlow Accxes Controller Service Manual for YKE/YKE-N/FRX/LVX/UXC 6-11
Making a Test Print 1. Press the On Line key. The display will go to the PAUSED Status. If the Printer was print-
ing, it may continue to finish the current job before going to the Paused Status.
How to Make a Test Print - YKE/YKE-N/FRX/LVX/UXC Controller on the 2. Press the Enter key and the top level menu UTILITIES will be displayed.
8825, 8830, 8850 and 510 Printers 3. Press the Enter key and the TEST PRINT menu will be displayed.
NOTE: The 721P prints a test print at power on. 4. Press the Enter key again to enable the Test Print (all will be displayed).
NOTE: To create a test print on the 6204 or 6279, see dC606 Test Copy in 6 General Proce- NOTE: In Steps 6, the test print will print on the media size specified per the default
dures on the 6204 or 6279 Service Guidance System. media size setting <PROCESSING DEFAULTS> <MEDIA SIZE>. When MEDIA
SIZE=ANY, is selected, the test print will print on the largest media available. The paper
From the Web Print Management Tool (WebPMT) - All Printers size is overridden to be ANSI A and autoscaled to this size.
1. Open the internet browser and connect to the Printer using the Printer IP address as the
5. Press the Enter key to select ALL.
URL.
6. Press the On Line key to cause the test print to print.
2. Navigate WebPMT.
• For FreeFlow Accxes 11.x and below, navigate to PRINTER DEFAULTS > TEST Test Print Contents
PRINT. The test print is useful for verifying controller and job setups and may be used by the customer
• For FreeFlow Accxes 12.0 and above, navigate to UTILITIES > TEST PRINT and service engineers. The following paragraphs give an outline of the test print data blocks to
aid both the customer and service engineer to use the document effectively. Such use of the
3. Select the test print:
test print to verify job setups will assist in avoiding service calls. Creating the test print verifies
• Minimal to print the printer’s configuration data.
that the controller and printer are functional. The information is printed in blocks as explained in
• Normal to print the printer’s configuration and settings data the following. The various blocks contain information to verify setups for jobs, network
• Full to print the printer’s configuration, settings, and pen palettes data addresses, emulation modes, etc.
• Postscript to print a PostScript test page (a PostScript license is required)
From the Printer - 8825, 8830, 8850, 510 Controller Configuration
This prints the amount of DRAM installed in the controller, the status of devices such as the
(Figure 1): Refer to the illustration for Operator Control Panel Key Definitions.
network interface, hard drive, date/time, and the installed versions of firmware and the data
contained in the error log. The Error Codes printed out in this section indicate problems with
devices such as the hard drive. Refer to the Controller Error Code Chart in Section 1 (Go to
Test Print Error Codes).
Communication Parameters
This is a print out of the current state of all input ports, the network addresses, and descriptions
where appropriate.
Previous Next Enter Exit On Line
System Settings
This block prints the current setups for all the emulations, and the various options available for
each of the emulations.
Installed Media
Figure 1 Operator Control Panel This prints out the installed media type, size, and location of media installed in the printer by
the customer. The data has to be input to the printer by the customer using the control panel
To make a Test Print perform the following: which allows for human error. The validity of the data depends upon the operator correctly put-
ting in the type, size, and location of all media installed.
Diagnostic pages inherit the job and page processing parameters of the preceding page with
the following exceptions:
If the screen fails to return to the boot: prompt after 10 minutes, perform the Media Check b. If the LVX controller serial number is below LVX151043 you must perform the Inte-
grated Audio Enablement procedure to enable integrated audio on the controller.
procedure to test the software media:
Once the integrated audio is enabled, proceed to the next step.
5. Once the Putty terminal emulation window returns to the boot: prompt, remove the Free-
12. Assist the customer with installing the appropriate Accxes Client Tools (Win 2K, Win XP)
Flow Accxes Install/Recovery CD from the CD tray and close the tray.
and the Windows print drivers on One customer PC following the step-by-step introduc-
NOTE: In the following step, the controller may take approximately 10 - 15 minutes to tions in the client software user manual.
boot up. During this time, the Accxes software is configuring “temp” files that are used 13. Assist the customer in sending a test plot of the appropriate format (Reference the Xerox
during normal operation. Configuration and Implementation worksheet for the correct file format) to the printer
using Accxes Client Tools, Document Submit. See the FreeFlow Accxes Service Tools CD
6. Press and release the Power Switch on the front panel to power down the controller then
for sample files.
press it again to power up the controller. Continue once you see the following message:
Exiting BOOT_Linux with success on the Putty terminal emulation window. 14. If a scanner is attached to the controller, make a test scan of the 082E5980 test pattern.
15. Complete the customer operator training per the customer training checklist.
NOTE: When upgrading the controller firmware to the printer specific firmware, the printer
16. Provide the customer with the 1-800 telephone number for the Welcome Center. Contact
must be connected to the controller.
Xerox Professional Services System Analyst noted on the Xerox Configuration and Imple-
7. Perform Upgrading the Controller Firmware to upgrade the controller firmware to the mentation worksheet to advise that the hardware installation is complete for scheduling
printer specific firmware. professional services.
8. If the controller is to be connected to the network, go to:
• Connecting to a Network - 88xx/510
• Connecting to a Network - 721p
• Connecting to a Network - 6030/6050
• Connecting to a Network - 6050A
• Connecting to a Network - 6204
• Connecting to a Network - 6279
NOTE: Feature keys such as Job Accounting, Scan-to-Net, and PostScript must be
applied. Print Activation is required for 6030/6050 printer only. OS Enablement Key is
required for all YKE/YKE-N/FRX/LVX/UXC Controllers.
NOTE: The Printer Activation Key for the 6030/6050 can not be loaded until the 6030/
6050 specific firmware is loaded.
NOTE: The PostScript Feature Key can not be loaded until the appropriate IOT Accxes
Firmware is loaded. PostScript keys are IOT dependent. There is no PostScript key for a
stand-alone controller. Any PostScript key you try to send to a stand-alone controller will
be rejected.
NOTE: All software keys should be installed after Upgrading the Controller Firmware.
Stand-alone Controllers may not accept keys.
NOTE: The installation process takes approximately 10 minutes. Once the installation is
complete, the Putty terminal emulation window returns to the boot: prompt.
If the screen fails to return to the boot: prompt after 10 minutes, perform the Media Check
procedure to test the software media:
5. Once the Putty terminal emulation window returns to the boot: prompt, remove the Free-
Flow Accxes Install/Recovery CD from the CD tray and close the tray.
NOTE: In the following step, the controller may take approximately 10 minutes to boot up.
During this time, the Accxes software is configuring “temp” files that are used during nor-
mal operation.
6. Press and release the Power Switch on the front panel to power down the controller then
press it again to power up the controller. Continue once you see the following message:
Exiting BOOT_Linux with success.
NOTE: When upgrading the controller firmware to the printer specific firmware, the printer
must be connected to the controller.
7. Perform Upgrading the Controller Firmware to upgrade the controller firmware to the
printer specific firmware.
8. If the controller is to be connected to the network, go to:
Prerequisite
The following items are required to perform this procedure:
NOTE: In the following step, once the test is complete do not press the space bar or this
will start a non-Accxes GNU/Linux installation.
8. Once the test completes, the “Media Check Results” screen appears. The status should
read “Pass”. If not, it is likely that the media is bad. Order new media and repeat this test
on the new media before continuing with the Software Install / Recovery.
9. Remove the FreeFlow Accxes Install/Recovery CD from the CD tray and close the CD
tray.
10. Perform the Controller Shutdown to power down the controller.
11. Power up the controller.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a “Scope:Site”
or a “Scope:Global” indicates that the controller has an IPV6 connection.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a “Scope:Site”
or a “Scope:Global” indicates that the controller has an IPV6 connection.
1. Contact the customer’s system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.
2. Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customer’s network.
3. If the customer’s network configuration is:
a. IPV4 Static Addressing
i. Using the YKE/YKE-N/FRX/LVX/UXC controller’s customer assigned IP
address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.
b. IPV6 Auto Configuring
i. If the customer is using an IPV6 IP Address protocol, the controller will auto-
matically detect and configure IPV6 server operation.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a “Scope:Site”
or a “Scope:Global” indicates that the controller has an IPV6 connection.
1. Contact the customer’s system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.
2. Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customer’s network.
3. If the customer’s network configuration is:
a. IPV4 Static Addressing
i. Using the YKE/YKE-N/FRX/LVX/UXC controller’s customer assigned IP
address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.
b. IPV6 Auto Configuring
i. If the customer is using an IPV6 IP Address protocol, the controller will auto-
matically detect and configure IPV6 server operation.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a “Scope:Site”
or a “Scope:Global” indicates that the controller has an IPV6 connection.
1. Contact the customer’s system sdministrator to determine the type of network that the
customer is using. Obtain the required network information from the system administrator
for the type of network in use. For IPV4 static addressing, you will need an IP Address, a
gateway, and a subnet mask. For a DDNS network, you will need a DNS_Name.
2. Connect the YKE/YKE-N/FRX/LVX/UXC controller to the customer’s network.
3. If the customer’s network configuration is:
a. IPV4 Static Addressing
i. Using the YKE/YKE-N/FRX/LVX/UXC controller’s customer assigned IP
address, gateway, and subnet mask information, perform Setting IP Address
Using ipset Command procedure.
b. IPV6 Auto Configuring
i. If the customer is using an IPV6 IP Address protocol, the controller will auto-
matically detect and configure IPV6 server operation.
NOTE: When using ifShow to verify an IPV6 connection, receiving either a “Scope:Site”
or a “Scope:Global” indicates that the controller has an IPV6 connection.
To monitor the upgrade process, establish a Serial Connection with the YKE/YKE-N/FRX/LVX/ 9. Select the file and click Open.
UXC Controller. If a problem occurs during the upgrade process, an error message may be dis- 10. When the upgrade file displays in the 'Select the file to upload' window, click the Upload
played in on the Laptop PC. Refer to Error Messages in Section 1 of this manual to isolate the button.
problem. 11. Either the Printer Control Panel or the Scanner Control Panel will display the message
'Update in Progress. Do Not Power Off.’
Using the Web Print Management Tool
1. If you are upgrading the firmware on an existing FreeFlow Accxes Controller, perform the NOTE: Both the Printer Control Panel or the Scanner Control Panel will only display the
Saving FreeFlow Accxes Parameters to a USB Memory Stick procedure to save various message 'Update in Progress. Do Not Power Off.’ if those devices are present. If this is
a new install, the Printer Control Panel and the Scanner Control Panel will remain blank.
customer controller parameters prior to the upgrade. If this is a new installation, proceed
to step 2. NOTE: If the 'Update in Progress. Do Not Power Off.’ message is not displayed, verify
2. Connect an Ethernet Crossover Cable between the NIC on the Laptop PC and the net- that the firmware you are attempting to upload matches the printer connected to the con-
work connection on the controller. troller.
3. Configure the Laptop PC IP address to communicate with the controller. If the customer’s
12. When the upgrade process has been completed, the printer will print out a 'Firmware
network configuration is:
Update' report for your review.
a. IPV4 Static Addressing 13. At the browser:
i. If this is a new installation the controller default IP Address is 13.240.20.38. In • For FreeFlow Accxes Versions 11.x and below, return to the Printer Defaults page
this case, you would use 13.240.20.39 as the Laptop PC IP address to commu- and click the Refresh icon at the top of the browser. This will update the Printer
nicate with the controller.
Defaults page and display the new firmware version.
If this is a controller that is already installed, use the controller’s customer • For FreeFlow Accxes Version 12.0 and above, click Configuration > Details and ver-
assigned IP address value plus 1 (increase the 4th octet number of the IP ify the software version.
address by 1) as the Laptop PC IP address to communicate with the controller.
14. You can now close (exit) the web browser.
NOTE: Both the Printer Control Panel or the Scanner Control Panel will only
display the message 'Update in Progress. Do Not Power Off.’ if those
devices are present.
NOTE: If the 'Update in Progress. Do Not Power Off.’ message is not dis-
played, verify that the firmware you are attempting to upload matches the
printer connected to the controller.
ix. When the upgrade process has been completed, the printer will print out a
'Firmware Update' report for your review.
x. You can now close (exit) the DST.
b. IPV6 Auto Configuring
i. Start the Document Submission Tool on the PC.
ii. Select the Device Manager tab.
iii. Click the Create New Device button.
iv. Under Network, enter the “Device Name” and click the “DNS” button.
v. Verify that the “IP Address” field is automatically filled in with the IPV6 address
of the target printer. If not, verify that the “Device Name” is correct with the cus-
tomer’s system administrator.
1. VGA Monitor
2. Keyboard with a USB connector
Procedure for YKE/YKE-N/FRX/LVX
1. Connect the VGA Monitor and Keyboard to the controller. The Keyboard can be attached
to any USB port.
NOTE: In the following step, if the Dell screen does not appear within 5 seconds, check
the video connection and the monitor power.
NOTE: In the following step, you must press the F2 key when the Dell screen appears in
order to enter the BIOS Setup screen. If the BIOS Setup screen does not appear within
15 seconds, check the Keyboard connection. Once the Dell screen disappears, pressing
F2 will have no effect.
2. Power up the controller. As the controller boots, press F2 at the Dell Screen to enter the
BIOS Setup Screen.
3. At the BIOS Setup Screen:
a. Scroll to Maintenance.
b. Press <ENTER>. select Load Defaults.
c. Scroll to Load Defaults.
d. Select Continue.
e. Press <ENTER> twice.
f. Press <ESC>.
g. Select Save/Exit.
h. Press <ENTER>. This will reboot the controller.
4. As the controller boots, press F2 at the Dell Screen to enter the BIOS Setup screen.
5. At the BIOS Setup screen, scroll to System > Date/Time. Follow the directions at the bot-
tom of the screen to set the system data and time.
6. At the BIOS Setup screen, scroll to System > Boot Sequence. Follow the directions at
the bottom of the screen to move the Onboard USB CDROM Drive to the number one
position in the Boot Sequence list.
7. At the BIOS Setup screen, scroll to Power Management and press <ENTER>.
2. Power up the controller. As the controller boots, press F2 at the Dell Screen to enter the
BIOS Setup Screen.
3. At the BIOS Setup Screen:
a. Press the <TAB> key twice to highlight the Unlock button.
b. Press <ENTER>.
c. Enter 6789 at the keyboard and press <ENTER>.
d. Press the <TAB> key twice to highlight the Load Defaults button.
e. Press <ENTER> twice.
4. At the BIOS Setup screen, use the arrow keys to scroll to Drives and press <ENTER>.
a. Use the arrow keys to scroll to Diskette Drive and press the <TAB> key.
b. Press <ENTER>.
c. Press the <TAB> key 4 times to get back to the main list.
5. At the BIOS Setup screen, use the arrow keys to scroll to System Configuration and
press <ENTER>.
a. Use the arrow keys to scroll to Serial Port #1 and press the <TAB> key.
b. Use the arrow keys to scroll to COM1 and press <ENTER>.
c. Press the <TAB> key 4 times to get back to the main list.
6. At the BIOS Setup screen, use the arrow keys to scroll to Performance and press
<ENTER>.
a. Use the arrow keys to scroll to HDD Acoustic Mode and press the <TAB> key.
b. Use the arrow keys to scroll to Performance and press <ENTER>.
c. Press the <TAB> key 4 times to get back to the main list.
7. At the BIOS Setup screen, use the arrow keys to scroll to Security and press <ENTER>.
a. Use the arrow keys to scroll to Password Changes and press the <TAB> key.
b. Press <ENTER> to uncheck the box.
c. Press the <TAB> key 4 times to get back to the main list.
8. At the BIOS Setup screen, use the arrow keys to scroll to Chassis Instusion and press
the <TAB> key.
a. Use the arrow keys to scroll to Disable and press <ENTER>.
b. Press the <TAB> key 4 times to get back to the main list.
9. At the BIOS Setup screen, use the arrow keys to scroll to Power Management and press
<ENTER>.
a. Use the arrow keys to scroll to AC Recovery and press the <TAB> key.
b. Use the arrow keys to scroll to Power ON and press <ENTER>.
c. Press the <TAB> key 4 times to get back to the main list.
Prerequisite
The following items are required to perform this procedure:
NOTE: The touch-screen control panel will be used during this procedure to view the
BIOS settings.
Procedure
1. Connect the USB Keyboard to the controller. The Keyboard can be attached to any USB
port.
NOTE: In the following step, if the Dell screen does not appear on the printer touch-
screen monitor, within 5 seconds, check the USB video connection and the monitor
power.
NOTE: In the following step, you must press the F2 key when the Dell screen appears, on
the touch screen monitor, in order to enter the BIOS Setup screen. If the BIOS Setup
screen does not appear within 15 seconds, check the USB Keyboard connection. Once
the Dell screen disappears, pressing F2 will have no effect.
2. Power up the controller. As the controller boots, press F2 at the Dell Screen, on the touch-
screen monitor, to enter the BIOS Setup Screen.
3. At the BIOS Setup Screen:
a. Scroll to Onboard Services.
b. Press <ENTER>.
c. Scroll to Integrated Audio.
d. Press <ENTER>.
e. Use the Left/Right Arrows keys to highlight ON.
f. Press <ENTER>.
g. Press <ESC>.
h. Select Save/Exit.
i. Press <ENTER>. This will reboot the controller. Integrated Audio is now enabled on
the LVX controller.
NOTE: The ipset command can only be used to set the IP address for the IPV4 protocol.
Prerequisite
The following items are required to perform this procedure:
NOTE: You must be logged into the Accxes application in order to run ipset.
Procedure
1. Enter Controller Diagnostics by using the Serial Connection in Section 6.
2. Use the Service Login procedure to login to the Accxes software.
3. At the service prompt, type ipset address gateway subnet mask, then press
<ENTER>. The screen will scroll one of two series of messages:
If Accxes is not running:
[service@Accxes /home/accxes]% ipset 13.136.199.163 13.136.199.1 255.255.255.0
Accxes is not running, configuring network paramenters directly
Using IP Config: static
Using IP Address: 13.136.199.163
Using Gateware: 13.136.199.1
Using Netmask: 255.255.255.0
Using Link: Auto
[service@Accxes /home/accxes]%
If Accxes is running:
[service@Accxes /home/accxes]% ipset 13.141.54.65 13.141.54.1 255.255.255.0
(t2396195760: tPsmTask): <configEthernet> calling: networkConfig.pl static 13.141.54.65
13.141.54.1 255.255.255.0
(t2396195760: tPsmTask): <configEthernet> system call complete
[service@Accxes /home/accxes]% (t2396195760: tPsmTask): Saving user default setu
p #0
NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once ipset completes, you can use Viewing IP Address Using ifShow Com-
mand or Viewing Network Configuration Using netShow Command to verify the new net-
work parameters.
Prerequisite
The following items are required to perform this procedure:
NOTE: You must be logged into the Accxes application in order to run dhcpSet.
NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once dhcpSet completes, you can use Viewing IP Address Using ifShow Com-
mand to verify the new network parameters.
Prerequisite
The following items are required to perform this procedure:
NOTE: You must be logged into the Accxes application in order to run dhcpSet.
5. At the service prompt, type dhcpSet DNS_NAME then press <ENTER>. The screen will
scroll the following message:
NOTE: In the example below, the DNS_NAME used is 6204printer. You can obtain a
DNS_NAME for the customer’s printer from the Customer Network Administrator
NOTE: IP address changes take within 60 seconds. Rebooting Accxes is not required.
NOTE: Once dhcpSet completes, you can use Viewing IP Address Using ifShow Com-
mand to verify the new network parameters.
NOTE: ifShow does not display the Gateway Address or the speed/duplex settings. Go to
Viewing Network Configuration Using netShow Command to display this information.
Prerequisite
The following items are required to perform this procedure:
NOTE: You must be logged into the Accxes application in order to run ifShow.
Procedure
1. Enter controller Diagnostics by following the Serial Connection procedure in Section 6.
2. Use the Service Login procedure to login to the Accxes software.
3. At the service prompt, type ifShow, then press <ENTER>. The following is an example of
the information that will be displayed:
Prerequisite
The following items are required to perform this procedure:
NOTE: You must be logged into the YKE/YKE-N/FRX/LVX/UXC Accxes system in order to run
netSet.
Procedure
1. Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.
2. Use the Service Login procedure to login to the Accxes software.
3. At the service prompt, type one of the commands in Table 1, then press <ENTER>.
NOTE: Use Viewing Network Configuration Using netShow Command to verify the new
settings.
The purpose of the netShow command is to view the Ethernet settings on the YKE/YKE-N/ duplex=full Indicates simultaneous two-way communication (duplex) us
FRX/LVX/UXC Controller including IP parameters and speed/duplex settings. netShow does being used on the network. half indicates that Accxes can
not display the extra information seen when using ifShow. send or receive information, but not simultaneously. This
setting is negotiated (if autoreg=on) or specified directly
Prerequisite using netSet commands.
gateway=13.136.199.1 The IP Address of the gateway used by the YKE/YKE-N/
The following items are required to perform this procedure:
FRX/LVX/UXC Controller.
1. Serial null modem cable ip=13.136.199.163 The IP Address of the YKE/YKE-N/FRX/LVX/UXC Control-
2. Laptop PC with a serial port ler.
netmask=255.255.255.0 The Netmask of the YKE/YKE-N/FRX/LVX/UXC Controller.
NOTE: You must be logged into the Accxes application in order to run netShow.
speed=100 The speed (1000/100/10) in Mega-bits-per-second (Mbps)
Procedure of the Accxes network connection. This setting is negotiated
(if autoreg=on) or specified directly using netSet com-
1. Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
mands.
YKE/YKE-N/FRX/LVX/UXC Controller.
2. Use the Service Login procedure to login to the Accxes software.
3. At the service prompt type netShow, then press <ENTER>. The following is an example
of the information that will be displayed. Table 1 describes each parameter.
NOTE: netShow does not shown whether the Ethernet interface is up. Use Viewing IP
Address Using ifShow Command to interface information.
Prerequisite
The following items are required to perform this procedure:
NOTE: To ensure that the customer in not running any jobs, have the customer pause the print
queue.
NOTE: After saving the parameters, do not change the directory structure on the USB memory
stick. This structure will be used to restore the parameters.
NOTE: The controller must have FreeFlow Accxes version 11.1 or higher.
Procedure
1. Disconnect the network cable from the FreeFlow Accxes Controller.
2. Install the USB Memory Stick into any available USB port on the FreeFlow Accxes Con-
troller.
3. Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.
4. Use the Service Login procedure to login to the Accxes software.
5. At the service prompt type killAccxes, then press <ENTER>. This will shutdown the
FreeFlow Accxes application.
6. At the service prompt type saveSetup, then press <ENTER>. This will save the printer
setup parameters.
7. At the service prompt type savePOM, then press <ENTER>. This will save the Printer
Object Manager data set by the user such as raster stamps, fonts, pen palettes, and
labels.
8. At the service prompt type saveJA, then press <ENTER>. This will save the Job
Accounting Data.
9. Remove the USB Memory Stick from the FreeFlow Accxes Controller.
10. Reconnect the network cable and reboot the controller.
NOTE: The USB Memory Stick will contain a directory called Accxes. In this directory,
there will be another directory named with some letters and numbers (this is the service
tag for the Dell Computer). Under the service tag directory, there will be three directories:
JA, PomData, and PSM. These directories contain the saved data.
Prerequisite
The following items are required to perform this procedure:
NOTE: To ensure that the customer in not running any jobs, have the customer pause the print
queue.
NOTE: The controller must have FreeFlow Accxes version 11.1 or higher.
Procedure
1. Disconnect the network cable from the FreeFlow Accxes Controller.
2. Install the USB Memory Stick into any available USB port on the FreeFlow Accxes Con-
troller.
3. Use the Serial Connection procedure in Diagnostics to connect your Laptop PC to the
YKE/YKE-N/FRX/LVX/UXC Controller.
4. Use the Service Login procedure to login to the Accxes software.
5. At the service prompt type killAccxes, then press <ENTER>. This will shutdown the
FreeFlow Accxes application.
6. At the service prompt type restoreSetup, then press <ENTER>. This will restore the
printer setup parameters.
7. At the service prompt type restorePOM, then press <ENTER>. This will restore the
Printer Object Manager data.
8. The following message will appear: “Printer Objects will be overwritten, are you sure (Y/
N)?” Select “Y”.
9. At the service prompt type restoreJA, then press <ENTER>. This will restore the Job
Accounting Data.
10. The following message will appear: “Accounting Data will be overwritten, are you sure (Y/
N)?” Select “Y”.
11. Remove the USB Memory Stick from the FreeFlow Accxes Controller.
12. Reconnect the network cable and reboot the controller.
13. Restart the print queue.
A E
ACAD - AutoCad Data Format.
EAS - This acronym stands for External Accounting Server: An accounting application external
to a Xerox XD device which serves to collect accounting data.
Accxes - The hardware/software print controller. This software historically was called FINESS.
FINESS is an acronym which stands for Fully Integrated and Networked Electronic Sub Sys-
EOF - This acronym stands for End of File.
tem.
EOJ - This acronym stands for End of Job.
AFR - This acronym stands for Automatic Format Recognition. This is the ability of Accxes to
automatically detect file formats and render them correctly.
F
API - This acronym stands for Application Program Interface: An interface used to communi- Fedora - The distribution of GNU/Linux used by Accxes.
cate with a device or application.
FIFO - This acronym stands for First In, First Out It typically refers to a memory device.
B
FINESS - This acronym stands for Fully Integrated and Networked Electronic Sub System.
Band - A horizontal strip of image data. This may refer to all color channels of the strip or only
This is the name of the controller that was replaced by Accxes.
one separation.
Flash - A term used to refer to re-programmable ROM’s.
BCM - Banded Compression Manager. Software in Accxes used for rendering.
FPGA - This acronym stands for Field Programmable Gate Array.
BIOS - Basic Input Output System.
FRX - Product code for the third generation Accxes controller using GNU/Linux on a x86 pro-
BOOTP - Bootstrap Protocol. Allows a device to obtain an IP address from a server on star-
cessor (Dell GX745).
tup. Similar to and usually superseded by DHCP.
FTP - This acronym stands for File Transfer Protocol.
C
CALS - Computer aided Acquisition and Logistics Support - a US government data format. A Full Duplex - Data can be transmitted in two directions simultaneously.
file format supported by Accxes.
G
CGM - Computer Graphics Metafile. A file format supported by Accxes. GNU/Linux - Open source PC operating system. Comes in many configuration called “distribu-
tions”.
CMYK - Cyan Magenta Yellow blacK; A subtractive color system used in ink jet printing.
H
D
Half Duplex - Data can be transmitted in both directions, but not at the same time.
DDS - This acronym stands for Digital Document System- An XES designed multifunction
device.
HFT - Product code for the last generation Accxes controller using VxWorks on a PowerPC
processor. HFT controller preceeded the Dell based controllers.
DDNS - Dynamic Domain Name Service.
Job Record - The set of attributes that describe a job, appended to the Job Log File. POST - This acronym stands for Power On Self Test.
JPEG - Joint Photographic Experts Group. Refers to a file format supported by Accxes. PS - PostScript. Page description language created by Adobe.
L PSM - This acronym stands for Printer State Machine. This is software within Accxes that man-
ages things that need to be consistent across reboots. This would include things like printer
LPD - This acronym stands for Line Printer Daemon. This is used in Accxes to listen for lpr
default settings.
requests.
PUN - Product code for the last generation Accxes controller using VxWorks on a PowerPC
LPR - Unix print command. It refers to Line PRinter.
processor.
LVX - Product code for the forth generation Accxes controller using GNU/Linux on a x86 pro-
cessor (Dell GX755). R
RARP - Reverse Address Resolution Protocol. A TCP/IP protocol for determining an IP
M address from a MAC (hardware) address.
Machine Name - This is the name of the device used in Job Based Accounting to identify IOT’s
RFC - This acronym stands for Request For Comment: A specification document, which is
or Xerox Devices. This by default is the advanced network hardware address. It is user config-
urable. open for commentary by interested users.
Mbps - Short for "megabit per second", a measure of data transfer speed (a megabit is equal to RGB - This acronym stands for Red Green Blue; an additive color system.
one million bits).
RIP - This acronym stands for Raster Image Processor (see ESS).
MMU - This acronym stands for Memory Management Unit.
RLE - This acronym stands for Run Length Encoding. This is a type of compression scheme.
N ROM - This acronym stands for Read Only Memory.
NIC - This acronym stands for Network Interface Card.
RTL This acronym stands for Raster Transfer Language. This is a file format Accxes supports.
NIRS - This acronym stands for Navy Implementation for Raster Scanning. This is a file format
supported by Accxes. S
SCSI - This acronym stands for Small Computer System Interface.
O
OCAD - Other CAD Data Format. SDLC - Synchronous Data Link Protocol – a communications protocol used between the ESS
and the IOT in P199 standard.
OCP - This acronym stands for Operator Control Panel.
SIB - This acronym stands for Scanned Image Buffer. This is a temporary space where Accxes
ODIO - On Demand Image Ovewrite. stores scanned data.
TCP/IP - Combination of the TCP and IP protocols. Used on the Internet and in many other
networks. IP handles the addressing of devices; TCP handles the sequencing and delivery of
these packets to create a reliable connection between devices.
TRC - This acronym stands for Tone Response (sometimes Reproduction) Curve.
U
UXC - Product code for the fifth generation Accxes controller using GNU/Linux on a x86 pro-
cessor (Dell GX760).
V
VDS - Versatec Data Standard. Accxes supported file format.
VCGL - Versatec Color Graphics Language. This is an Accxes supported file format.
Y
YKE - Product code for the first generation Accxes controller using GNU/Linux on a x86 pro-
cessor (Dell GX280).
YKE-N - Product code for the second generation Accxes controller using GNU/Linux on a x86
processor (Dell GX520).
The commands and their definitions listed can be used in the Diagnostics mode when the ser- Command CD Version Description
vice PC is connected to the controller through the serial port. netSet10H All This utility will set the Ethernet device to 10Mbps, Half
Duplex. Changes will take effect immediately, no
NOTE: Unless otherwise mentioned, all utilities and commands are able to be run from the reboot is required.
'service' account. Some syntactical differences may occur if trying to run these commands as netSet100F All This utility will set the Ethernet device to 100Mbps,
'root'.
Full Duplex. Changes will take effect immediately, no
NOTE: These commands are case sensitive. reboot is required.
netSet100H All This utility will set the Ethernet device to 100Mbps,
Table 1 Interface Up/Down/Restore Switches Half Duplex. Changes will take effect immediately, no
reboot is required.
Command CD Version Description
netSetAuto All This utility will set the Ethernet device to auto-negoti-
disableEthernet All Will turn off the ethernet interface. No network com- ate speed and duplex. Changes will take effect imme-
munication with the controller will be possible until 1)
diately, no reboot is required. Note that 1000Mbps
enableEthernet is used or 2) system is restarted.
(gigabit ethernet) is only available with autonegotia-
enableEthernet All Will turn on the ethernet interface (default is ON). tion (can't be set explicitly).
ifRestore All Replaces existing ethernet configuration file with origi- netShow All This utility shall provide only the controller settings for
nal settings. This will cause ALL TCP/IP and ethernet IP Address, Gateway, netmask, autonegotiation,
settings to be restored to factory default. duplex, ipconfig (static vs. DHCP), and speed.
Example:
service@Accxes /home/accxes]% ipset
13.136.199.165 13.136.199.1 255.255.255.0
/acc
Stores the swap files for various Accxes components:
GNU/Linux Directories
In general, the top level GNU/Linux directories listed below should not be modified. Each of
• bcmSwapFile.tmp - Holds compressed bands. these directories may contain many subdirectories.
• jsSwapFile.tmp - Holds incoming job data.
• /bin
• posFile.tmp - Holds outgoing TIFF file data (60X0 only).
• /boot
• psSwapFile.tmp - Holds postscript swap data.
• /dev
• sibSwapFile1.tmp - Holds temporary scanner data (13.x and below).
• /initrd
• sibSwapFile2.tmp - Holds temporary scanner data (13.x and below).
• /lib
• sibSwapFile.tmp - Holds temporary scanner data (14.0 and above).
• lost+found
• /debug - Stores Accxes debug log files.
• /misc
• /util1 - Reserved for future use.
• /mnt
• /util2 - Reserved for future use.
• /opt
• /util3 - Reserved for future use.
• /proc
• /root
/stn • /sbin
Stores “Scan-To-Net” image files. Note that this directory will be present even on systems with- • /selinux
out a scanner or Scan-To-Net key. • /sys
• /tmp
• /var
/home/accxes
Stores the current Accxes application and configuration files.
/home/spare
Stores the previous Accxes application. When a firmware download if the Accxes application is
received, the new version of Accxes is stored in /home/spare. When the update completes
properly, the /home/accxes and /home/spare directories are swapped.
/tpr2
Working directory for third party rendering engine that supports ACAD, OCAD, and RASTER
formats
2 3 4
5
2
Figure 3 UXC Back Panel
1 Card Slots
2 Back-panel Connectors
3 Power Connector 1
4 Padlock Ring
5 Cover Release Latch
Figure 4 UXC Back Panel - Built-in Self Test Switch
11 10 9 8
1 Parallel Connector
2 Serial Connector
3 Link Integrity Light
4 Network Adapter Connector
5 Network Activity Light
6 Line-out Connector
7 Line-in / Microphone Connector
8 USB 2.0 Connectors (6)
9 VGA Video Connector
10 eSATA Connector
11 DisplayPort Connector
1 Internal Speaker
2 Processor Connector (CPU)
3 Power Connector (12VPOWER)
4 Memory Module Connectors (DIMM_1, DIMM_2, DIMM_3,
DIMM_4)
5 Password Jumper
6 SATA Connectors (SATA1 and SATA0)
7 Front Panel Connectors
8 Power Connector
9 Intrusion Switch Connector
10 Internal USB
11 Service Mode Disable Jumper
12 RTC Reset Jumper
13 PCI Express x16 Connector
Figure 3 P2 Connector
Figure 5 P5 Connector
Figure 7 P7 Connector
Figure 2 P1 Connector
Figure 11 P3 Connector
Figure 12 P4 Connector
Figure 9 P1 Connector
Figure 10 P2 Connector
The 721p Interface VIII Kit enables the YKE/YKE-N/FRX/LVX/UXC Controller to be connected
to the 721p printers.
The 6204 Accxes Enablement Kit enables the YKE-N/FRX/LVX/UXC Controller to be con-
nected to the 6204 Wide Format Solution Copier/Printer.
The 6050A FreeFlow Accxes Enablement Kit enables the FRX/LVX/UXC Controller to be 721p Interface VIII
connected to the 6050A Wide Format Copier/Printer.
Kit Contents
Shoulder Screws
4. Remove and save the two PWB mounting screws securing the half-height bracket to the
corners of the PWB as shown in Figure 3. Save the mounting screw for use with the full-
height bracket.
Mounting Screws
5. Locate the full-height bracket in the controller installation kit (Figure 4).
6. Carefully slide the full-height bracket onto the IOT Interface PWB connector.
7. Install the two shoulder screws.
3. Connect the Folder serial cable to the serial connector on the USB to Serial Adapter.
NOTE: See the USB to Serial Adapter Kit Instructions for additional configuration informa-
tion.