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Ground Handling Manual Chapter: 8

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Communications Date: 07/07/2008

8.0 Contents

8.0 Contents ..................................................................................................................................................................1

8.1 General....................................................................................................................................................................3
8.1.1 Company Designators.............................................................................................................................................3

8.2 MVT - Movement Messages ................................................................................................................................3

8.2.1 General.....................................................................................................................................................................3
8.2.2 Arrival MVT............................................................................................................................................................3
8.2.3 Departure MVT. ......................................................................................................................................................4
8.2.4 Departure MVT with delay information................................................................................................................4
8.2.5 Delay message – including delay information. .....................................................................................................4
8.2.6 Delay message – indefinite delay (New Info) .......................................................................................................4
8.2.7 Delay message – Long Taxiing Time ....................................................................................................................5
8.2.8 Return to Ramp Message........................................................................................................................................5
8.2.9 Return from Airborne Message..............................................................................................................................5
8.2.10 Revised time of arrival............................................................................................................................................5
8.2.11 Arrival taxi time variance information message ...................................................................................................6

8.3 Diversion Message (DIV) .....................................................................................................................................6

8.4 Delay Codes............................................................................................................................................................7

8.4.1 General.....................................................................................................................................................................7
8.4.2 Codes........................................................................................................................................................................7

8.5 Loadmessages ......................................................................................................................................................11

8.5.1 General...................................................................................................................................................................11
8.5.2 Loadmessage for passenger flight........................................................................................................................11
8.5.3 Abbreviated Load Information (ALI) ..................................................................................................................12
8.5.4 Passenger transfer message (PTM) ......................................................................................................................12
8.5.5 Passenger service message (PSM) .......................................................................................................................12
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Communications Date: 07/07/2008

8.1 General
The industry standard for messages is based on IATA Standard Messages transmitted on the SITA network.
SITA (Société Internationale de Télécommunica-tions Aéronautiques) is an organisation by the airlines for
the airlines. SITA offers a number of services to the airline industry such as code-sharing, clearinghouse
services, various operational services etc.
In communications we are primarily interested in the SITA network for transmitting messages. In general,
SITA messages are faster and more reliable than AFTN, commercial telex and/or fax.

8.1.1 Company Designators

TBA

8.2 MVT - Movement Messages

8.2.1 General
Aircraft movement messages serve the purpose of controlling punctual and regular operation of all flights;
they are also basis for co-ordinating aircraft and crew rotation and for the registration of flight duty hours for
the technical and commercial department.
Stations report departures, arrivals and delays by sending a teletype departure, arrival or delay message as
appropriate.
The aircraft movement messages shall be dispatched immediately after departure or arrival of a flight or
whenever a delay occurs.
The following shall be observed:
• except SITA-addresses no internal addresses shall be used
• the formats shown shall strictly be followed
• corrected versions always have to be sent as complete messages; in this case the remark "corr.
version" has to be stated under SI = supplementary information.
• For destinations for which a 3-letter airport code has been published by IATA in addition to a city code,
the airport code shall be used within the text of all operational telexes.
• Primarily it is the task of the handling agent to transmit MVT and other traffic related messages. This
obligation is included in the IATA SGHA (Standard Ground Handling Agreement).
• MVT shall be dispatched to all stations concerned with the flight.

8.2.2 Arrival MVT.

QU ATHKLOA
SKGKKJZ
MVT
HJ221/11.SXBAA.ATH (Flt.no./date.Acft reg.Station concerned)
AA0600/0603 (Actual Arrival Touchdown 0600/ On block 0603)

Note: Times always UTC if not otherwise specified

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8.2.3 Departure MVT.

QU SKGKLOA
ATHKKJZ
MVT
HJ221/09.SXBAA.ATH
AD0625/0628 EA0727 SKG (Actual Departure Off block 0625/Airborne 0628, Estimate Arrival 0727 in
SKG)

8.2.4 Departure MVT with delay information

QU SKGKLOA
ATHKKJZ
MVT
HJ221/09.SXBAA.ATH
AD0635/0638 EA0737 SKG
DLPH/0005 (DeLay PassengerHandling/5minutes)
Note: Max 2 different delay codes are used. An example below: DLPH/TD/0005/0010

8.2.5 Delay message – including delay information.

QU SKGKLOA
.AATHKKJZ
MVT
HJ221/09.SXBAA.ATH
ED090645 (Estimate Departure date + time)
DLAT (DeLay AirTraffic control)

8.2.6 Delay message – indefinite delay (New Info)

QU SKGKLOA
.ATHKOJZ
MVT
HJ221/09.SXBEE.ATH
NI090645
DLTD
SI GENERATOR TROUBLE
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8.2.7 Delay message – Long Taxiing Time

QU SKGKLOA
.ATHKOHJ
MVT
HJ221/09.SXBAA.ATH
AD0625 EO0655 (Actual Departure off block 0625 Estimate take-off 0655)
SI MOOSE ON RUNWAY

8.2.8 Return to Ramp Message

QU SKGKLOA
.ATHKOHJ
MVT
HJ221/09.SXBAA.ATH
AD0625 RR0635 (Actual Departure Offblock 0625 Returned to Ramp 0635)
SI ABORTED TAKEOFF

8.2.9 Return from Airborne Message

QU SKGKLOA
.ATHKOHJ
MVT
HJ221/09.SXBAA.ARN
FR0654/0657 (Returned FRom airborne touchdown0654/Onblock 0657)
SI BIRDSTRIKE
Note: In this case a regular Departure MVT has already been transmitted.

8.2.10 Revised time of arrival

QU SKGKLOA
.ATHKOHJ
MVT
HJ221/09.SXBAA.AATH
EA0620 (Estimate Arrival 0620)
In this case the Commander contacted the handling agent at MXP and informed that his arrival time will
deviate from the originally stated. The handling agent then forwards the information to all concerned.
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8.2.11 Arrival taxi time variance information message

QU SKGKLOA
.ATHKOHJ
MVT
HJ221/09.SXBAA.ATH
AA0605 EB0620 (Actual Arrival touchdown 0605 estimate on block 0620)
SI NO STAND AVAILABLE
In this case the handling agent transmits information that the flight has touched down but will not be on block
until 0620.

8.3 Diversion Message (DIV)

DIV is used in connection with a diversion, i.e. that flight could in this case not land MXP as intended and
transmits this information to all concerned .
QU SKGKLOA
.ATHKOHJ
DIV
HJ221/09.SXBAA.AATH
EA0630 SKG
SI LOW STRATUS SKG.
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8.4 Delay Codes

8.4.1 General
Delay codes are used to document delay reasons and/or other irregularities.
IATA stipulates that numeric codes are preferred, but in our part of the world letter codes are more common.

8.4.2 Codes
The codes 01-08 are reserved for the operators internal use.
Schedules
SG 9 Scheduled ground time less than declared minimum ground time.

Passenger and Baggage

PD 11 LATE CHECK-IN, acceptance after deadline
PL 12 LATE CHECK-IN, congestion in check-in area
PE 13 CHECK-IN ERROR, passenger and baggage
PO 14 OVERSALES, booking errors
PH 15 BOARDING, discrepancies and paging
PS 16 COMMERCIAL PUBLICITY/PASSENGER CONVENIENCE, illness, death, VIP, press, TV.
PC 17 CATERING ORDER, late or incorrect given to supplier
PB 18 BAGGAGE HANDLING

Cargo and Mail

CD 21 DOCUMENTATION, errors etc
CP 22 LATE POSITIONING
CC 23 LATE ACCEPTANCE
CI 24 INADEQUATE PACKING
CO 25 OVERSALES, booking errors
CU 26 INCORRECT BUILD-UP OF ULDS

Mail Only
CE 27 DOCUMENTATION, PACKING ETC
CL 28 LATE POSITIONING
CA 29 LATE ACCEPTANCE
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Aircraft and Ramp Handling

GD 31 AIRCRAFT DOCUMENTATION, weight and balance, Gen Dec, manifest etc
GL 32 LOADING/UNLOADING, bulky, special load, cabin load, lack of staff.
GE 33 LOADING EQUIPMENT, lack of or breakdown.
GS 34 SERVICE EQUIPMENT, lack of or breakdown, steps, groundpower, push-back etc.
GC 35 AIRCRAFT CLEANING
GF 36 FUELLING/DEFUELLING
GB 37 CATERING, late delivery or loading
GU 38 ULD, lack of or unserviceable
GT 39 TECHNICAL EQUIPMENT, lack of or breakdown, lack of staff, e.g. push-back.

Technical and Aircraft Equipment

TD 41 AIRCRAFT DEFECTS
TM 42 SCHEDULED MAINTENANCE, late release
TN 43 NON-SCHEDULED MAINTENANCE.
TS 44 SPARES AND MAINTENANCE EQUIPMENT, lack of or breakdown.
TA 45 AOG SPARES, to be carried to another station.
TC 46 AIRCRAFT CHANGE, for technical reasons
TL 47 STAND-BY AIRCRAFT, lack of planned stand-by aircraft for technical reasons.
TV 48 Scheduled cabin configuration/version adjustments.

Damage to Aircraft
DF 51 DAMAGE DURING FLIGHT OPERATIONS, bird or lightning strike, turbulence, heavy or
overweight landing, collision during taxiing
DG 52 DAMAGE DURING GROUND OPERATIONS, collision (other than during taxiing),
loading/offloading damage, towing, extreme weather conditions.

EDP/Automated Equipment Failure

ED 55 Departure Control
EC 56 Cargo Preparation/Documentation
EF 57 Flight Plans
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Flight Operations and Crewing

FP 61 FLIGHT PLAN, completion or change of, flight documentation.
FF 62 OPERATIONAL REQUIREMENTS, extra fuel
FT 63 LATE CREW BOARDING OR DEPARTURE PROCEDURE other than connection and
stand-by
FS 64 FLIGHT DECK CREW SHORTAGE, sickness, awaiting stand-by, crew meals etc.
FR 65 FLIGHT DECK CREW SPECIAL REQUEST, not within operational requirements.
FL 66 LATE CABIN CREW BOARDING OR DEPARTURE PROCEDURE, other than connecting
and stand-by
FC 67 CABIN CREW SHORTAGE, sickness, stand-by, crew rest/meal etc.
FA 68 CABIN CREW ERROR OR SPECIAL REQUEST, not within operational requirements.
FB 69 COMMANDER REQUEST FOR SECURITY CHECK

Weather
WO 71 DEPARTURE STATION, below limits
WT 72 DESTINATION STATION, below minima
WR 73 EN ROUTE OR ALTERNATE, below minima
WI 74 DE-ICING AND DE-SNOWING OF AIRCRAFT
WS 75 REMOVAL OF SNOW; ICE WATER AND SAND FROM AIRPORT
WG 76 GROUND HANDLING IMPAIRED BY ADVERSE WEATHER CONDITIONS

Airport and Governmental Authorities

AT 81 AIR TRAFFIC SERVICES CLEARANCE, INCLUDING ATC
AS 82 SECURITY, involving passengers and/or cargo including bombscares.
AG 83 IMMIGRATION, CUSTOMS, HEALTH
AF 84 AIRPORT FACILITIES, parking stands, ramp congestion, lighting, buildings, gate limitations
etc.
AR 85 RESTRICTIONS, airport and/or runway closed due to obstruction, industrial or political
unrest or noise abatement
AA 86 NO GATE/STAND AVAILABLE DUE TO OWN AIRLINE ACTIVITY.
AD 87 OPERATIONAL LIMITATIONS AT DESTINATION, excluding weather and ATC.
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Reactionary
RL 91 LOAD CONNECTION, awaiting load from another flight
RT 92 THROUGH CHECK-IN ERROR, passenger and baggage
RA 93 AIRCRAFT ROTATION, late arrival of aircraft from another flight or previous sector
RS 94 CABIN CREW ROTATION, awaiting cabin crew from another flight
RC 95 CREW ROTATION, awaiting crew from another flight
RO 96 OPERATIONS CONTROL, re-routing, diversion, consolidation, aircraft change for other
reason than technical.

Miscellaneous
MI 97 INDUSTRIAL ACTION WITHIN OWN AIRLINE
MO 98 INDUSTRIAL ACTION OUTSIDE OWN AIRLINE
MX 99 This code shall be used only when it is clear that a reason cannot be matched to a code
above. Explain in SI section.
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Communications Date: 07/07/2008

8.5 Loadmessages

8.5.1 General
The load message shall be transmitted immediately after departure:
• For all multi-sector flights (except last sector)
The LDM shall be addressed:
• To the operator
• To the station enroute
• To the alternate station if landing at the next station appears doubtful
• From the scheduled destination to the alternate station if the aircraft is diverting during flight
Due to local requirements additional addresses may be necessary.
The load message provides details required for load planning and for the preparation of the loading
instruction as well as the load & trim sheet on the transit station. All data in the LDM must correspond with
the actual loading of the aircraft. All last minute changes must be taken into account.

8.5.2 Loadmessage for passenger flight

QU SKGKLOA SKGKFOA SKGKMOA
ATHKKHJ 110415
LDM
DJ221/11.SXBAA.Y161.2/4
SKG.75/83/3/1.T2093.2/600.4/1493.PAX/161.PAD/2
SI ALT:SDL EET 0103

The LDM contains following data:

Message identifier LDM

Flight number and date of scheduled departure XX221/11
Aircraft registration SXB-
Version Vip44
Number of cockpit/cabin crew members 2/2
Station of destination(s) SKGKMOA
Number of passengers (male/female/children/infants) 75/83/3/1
Total weight of deadload T2093 KG
Distribution of load in compartments 2/600, 4/1493
Load information PAX/44 (no. Pax who needs own
seats.) PAD/02
(passengers available for
disembarkation, i.e. ID - pax).
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8.5.3 Abbreviated Load Information (ALI)

It is recommended that ALI is transmitted for flights point-to-point and for the last leg of multi-leg flights.
QU SKGKLOA
.ATHKKHJ 110738
HJ221/11.SXBAA
5/195.PAX/13
Note: The following load information - if applicable - shall be shown: AOG, AVI, BAL, HEA, HUM and
all dangerous goods IMP-code and dangerous goods.
All other codes may be omitted in these cases.

8.5.4 Passenger transfer message (PTM)

The PTM informs the destination station of the number of passengers disembarking at and holding
connecting flight reservation from that station indicating the flights (flight number, destination) and the
number of pieces of baggage through checked.
The PTM shall be compiled manually by the boarding station against the flight coupons withdrawn at check-
in and shall be transmitted as telex message immediately after departure of the flight.
Example:
QU SKGKKOA
.ATHKLHJ 110447
PTM HJ222/11
AZ123 CTA P02B01 P = number of pax, B = number of baggage
AZ234 CIA P05B07

8.5.5 Passenger service message (PSM)

The PSM notifies the destination station of all disembarking passengers requiring special attention such as
children travelling alone (UMNR), persons with reduced mobility (e.g. WCHR) etc., see Section 6.5.2 for
information codes to be used.
The PSM shall be compiled manually and be transmitted as telex by the boarding station to each destination
station of the flight and shall contain the names of all boarding passengers disembarking at that destination
who will require some kind of special attention by the destination station.
Example:
QU SKGKKOA
.ATHKLHJ 110448
PSM PT222/11
GEORGIOU UMNR09
ABCDEF WCHR OWN