EPICOR Vs

NETSUITE
Differences In
Overheads
Although ERPs originated in the manufacturing industry, it headed off in new directions, and today, businesses across industries
consider ERP as a critical tool to enhance their efficiency by integrating the various aspects of their business. Apart from
manufacturers, retail store owners, distributors, and services business owners who are looking to enhance their capabilities
identify ERP as an essential investment to efficiently manage the business functions and streamline their operations to address
the needs of their growing business and stay competitive.

But, for Mid-Market enterprises looking for an ideal enterprise solution, finding the right ERP that suits their business needs and
budget is often a hard nut to crack. In a saturated mid-market ERP software market with numerous vendors offering almost
similar features and functionalities and pricing options, it becomes even tougher.

Epicor and Oracle’s NetSuite are great candidates in the tier 2 ERP segment, predominantly aimed at mid-sized businesses. Both
solutions offer quite similar features making it difficult to choose the one among these.

Both Epicor and Oracle NetSuite have been positioned as “Visionaries” in the Gartner 2020 Magic Quadrant
for Cloud ERPs.

According to the Gartner 2020 report:

“Epicor has a strong focus on cloud and a good vision for the direction of cloud technology. Its solid operational ERP
solution scored highly for its ability to deliver complex manufacturing.”

“NetSuite demonstrates a history of success in cloud delivery, good administrative and operational ERP functionality
in a single cloud suite, and an open and extensible platform.”

But considering that, one of the main reasons for businesses implementing ERP systems, is to reduce the operating and overhead
Inventory Monitoring
costs by enabling process automation, we have taken a closer look at both the solutions to determine which serves the purpose
and gives more bang for your bucks. For this, we have evaluated the competencies of their features, and the ongoing additional
costs for the solutions, to help you identify which is a better choice for your business.

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Epicor Vs NetSuite
Both solutions provide almost similar features, with only event management as an additional feature in Epicor. Hence, you
should get deeper on the level of functionality offered to decide which might be more useful for your business. Find below the
comparison table on how each feature performs in the solution against each other.

On-Premise Cloud-based/SaaS
Deployment Options Hosted
Cloud-based/SaaS

Pricing Model Pricing Model:

For On-Premise - License based ranges

Subscription-based licensing
between $4000 - $500,000
Cost
For Cloud-based SaaS- Subscription-based Starting at $999/month for base access +
pricing starting at $99/user/month for additional users
$175/user/month for a base system

Features

Accounts Payable Excellent Good

Accounts Receivable Good Good

Fixed-Asset Management Good Good

Risk Management Information Excellent Good

Tax Management Good Excellent

Human Resource Management (HRM) Good Good

Marketing Resource Management (MRM) Good Excellent

Sales-Order Management Excellent Good

Customer Account Management Good Excellent

Budgeting Good Good

Pricing Good Good

Inventory Monitoring Excellent Good

Distribution Management Excellent Good

Event Management Excellent Not Present

Purchase-Order (PO) Processing Excellent Good

Advanced Planning System (APS) Excellent Adequate

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Who Wins?
Features and Functionalities

Epicor performs strongly in areas like supply chain management, inventory management, risk management and
financial management with excellent support for features like Advanced Planning System, Accounts Payable, etc.

NetSuite slightly outperforms Epicor when it comes to generic capabilities like Marketing automation and Customer
relationship management.

NetSuite includes robust features that support general business needs, Epicor wins in having more industry or
vertical-specific functionalities tailored to meet the specific processes of various industries in Manufacturing, Retail or
Distribution.

Customization Cost

The industry-specific functionalities in Epicor eliminate or minimize the need for any customizations saving a lot of
your money and time.

The out of the box functionalities of NetSuite may require intensive customization or use of add-on products via
integrated partner applications, making it costly and often resulting in inflexible systems that barely gets the job done.

License Cost

Epicor offers a concurrent user license model which allows you to to share the license between people working in
different time zones or shifts effectively and save significantly on license cost. On the other hand, NetSuite has a
named user based license model allowing only the named users to access the system.

Cost for maintenance and Support

NetSuite might look more attractive when you consider the subscription cost alone. But ERP cost should factor additional
ongoing costs like customer support, subscription renewals, maintenance or upgrades required after ERP implementation, etc
that may be required to keep the system running.

NetSuite’s in-house maintenance and support services are often expensive and NetSuite customers often complain
about ineffective support services from the vendor as well.

Epicor allows you to get the most of your dollars with effective maintenance and support services through its
comprehensive knowledge center, detailed documentation and training resources, and a 24/7 online customer
support center.

Based on the points discussed here, Epicor proves to be a better choice for effectively reducing your overheads considerably,
owing to its deep industry-specific functionalities and lower ongoing additional costs. It gives you more value for your money
allowing you to enjoy the perks and benefits of ERP implementation to the most. To leverage the Epicor capabilities for your
business and add greater agility and productivity to your business, Get in touch with us! We at RheinBrücke offer Epicor ERP
implementation Services and help you leverage the most from your ERP investments.

RheinBrücke Middle East Infrastructure LLC marketing@rheincs.com

PO Box: 450471
Office #4701- 10, Aspin Commercial Towers +971 4 3330366
Shaikh Zayed Road, Dubai, UAE
www.rheincs.com

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