Practical Tips

Feedback should focus on specific, observed

behaviors and their impacts.

for Feedback should reinforce behaviors to

Giving
Continue.

It should also identify behaviors to Consider

Feedback modifying in order to achieve the best outcome.

Continue Consider

In the future, continue doing/saying XYZ, it has a I’m looking to help you grow/I care about you, I
positive impact because XYZ! want to make sure you know that…

I was really impressed with how you did XYZ, I noticed/I Imagine your intent was ABC, how it
continue doing XYZ! came across was XYZ (I saw others react XYZ)

Continue XYZ, you have a strength in that area and In the future, consider XYZ to make a greater
it helps us all succeed! impact

Give ‘Continue’ focused feedback often

It helps each of us feel valued and understand what we’re doing well! The ideal positive to constructive feedback ratio is 5:1.

Stick to what is observable

Remove emotions and subjectivity.

Practice Empathy
Put yourself in the shoes of the other person. How would you like to receive considers?

Person to Person discussion is best

Building trust via face to face communication (video calls, in-person meetings, phone calls) is best. Written feedback has its
place once a relationship is established.
 Don’t wait for people to give you

Practical Tips feedback…ASK for it!

for Asking is less stressful for both you and the

person giving feedback because you are granting

Receiving permission.

Feedback
Asking will also help you with your career and
personal development.

How to ask for feedback Ensure others are comfortable giving feedback

I value your opinion and would benefit from your

Build trust before asking.
coaching and feedback.

Be a genuine listener! Acknowledge, respond with

I value your perspective and welcome your appreciation, and act based on the feedback you
feedback. receive.

I’m focused on my development—can you share Lead by example—give feedback and you will
one thing I could do differently? receive!

You can ask for feedback using whatever tools work best for you.
Email, in person, or on a call—whatever suits your context and relationship best.

Show and tell your appreciation

Express appreciation with a written or verbal thank-you. SHOW appreciation by acting upon the feedback you received.

Put asking for and giving feedback in your calendar

Making feedback a habit will serve you well as you advance in your career and life!