PaX-i3D Smart Troubleshooting Manual

Version 3.0
General Information
The document is created by Vatech Co., Ltd. aiming to give overview of troubleshooting guide for
PaX-i3D Smart on this manual is the confidential property of Vatech Co., Ltd. and any unauthorized
distribution or copying of this document is strictly prohibited. The terms and conditions are subject
to change at any time without notice by Vatech Co., Ltd. This manual will be continuously revised
and distributed with system upgrade or design modification.

Product Information
PaX-i3D Smart Platform1 ~3
(W-Pano + AnyCeph&AnyCeph-X )

Manual Revision
PaX-i3D Smart Platform1~3 Troubleshooting Manual Ver. 3.0 - ENG

Revision Date
2017. 05. 31.
Safety Information

To perform troubleshooting of PaX-i3D Smart, operators should perform the

Image procedure according to the following instruction. This Manual is intended
only for Vatech Co., Ltd. authorized engineers to avoid personal injury and
damage.
To effectively describe safety information, the following signs are used in this
manual.

Useful information or possible harmful situations are

indicated.

Necessary instructions or application information are

indicated.

Important application instructions that could result serious

personal injury or equipment damage, are described.

Critical application information that could result critically

severe injury or damage on both operator and equipment,
are described.

Radioactivity sign to signify the radiation hazard.

 Contents

I. MECHANICAL NOISE DURING OPERATION -------------------------------------------------- 5

1. Flowchart ------------------------------------------------------------------------------------------------------------- 5

2. About Symptom ------------------------------------------------------------------------------------------------------ 6

3. Reason of defect ----------------------------------------------------------------------------------------------------- 6

4. Troubleshooting ------------------------------------------------------------------------------------------------------ 6
4.1 Case1 : TEMPLE SUPPORT Noise, H038 error -------------------------------------------------------------- 6
4.2 Case 2 : X or Y axis Motor Noise at vertical frame ------------------------------------------------------------ 9

5. REQUIRED SPARE PARTS ------------------------------------------------------------------------------------------ 9

 I. Mechanical Noise during operation

1. Flowchart

4.1

Case1. Temple Support Noise

Yes
4.1.1
Does limit switch work normal at No
Change the Limit switch
temple support?

4.1.2
Yes
1
Make the Temple support Alignment

Yes
4.1.3

Change the Main MCU

4.2
Case2. X or Y axis Motor Noise at
vertical frame
Yes
4.2.1

Align Motor and Bearing Block

Yes
4.2.2

Change the Main MCU

Contact to GCS team

2. About Symptom
a. MOTOR ALARM H038 error at Capture SW
b. Mechanical noise during initialization

3. Reason of defect
a. Temple Support limit switch problem
b. Wrong alignment between LM guide and Motor axis
c. Motor driver chipset problem at Main MCU

4. Troubleshooting
4.1 Case1 : TEMPLE SUPPORT Noise, H038 error
4.1.1 Does limit switch work normal at temple support?
1) Remove the Chinrest case

2) Switch on the unit then press the “front / back limit switch”

Back limit switch

Front limit switch

 Case1: Please push the front limit switch by hand, the bracket moves backward.
Case2: Please push the back limit switch by hand, bracket moves to forward.
If it does not move as shown in Case1 and Case2, then there is a problem with the limit switch
Change the limit switch.

SAP Code Item Name Detail

HARNESS H001436A (D2F-FL 2EA)/TEMPLE SUPPORT ORG
C0102546 Limit switch
CABLE/H001436A

4.1.2 Make the Temple support Alignment

1) Remove the Chinrest case
2) Align the Temple Support Screw Bearing at paddle wheel
- Please turn the ① wrench bolt to counter clockwise direction slowly then check the
temple support noise. ① wrench bolt is the point of screw bearing pressure
 3) Reassemble the Limit S/W Bracket

- Please reassemble the Limit Switch bracket(①) to membrane switch direction as in above image
then check the temple support noise.

4) Align the Motor & Bearing Block

- Loosen the Motor fixing bolt (①) and Bearing block bolt(②) then initialize the unit 1~2 time.
 Fix the bolt  Check the temple support noise
 4.1.3 If the Noise issue is not resolved after following our guide, change the main MCU.
(Main MCU SAP code: B0000454)

4.2 Case 2 : X or Y axis Motor Noise at vertical frame

4.2.1 Align the Motor and Bearing Block

- Loosen the fixed motor and axis bolt as shown in the below image. Then initialize the unit 1~2
time  fix the bolt  Check the motor noise

4.2.2 If the Noise issue is not resolved after following our guide, change the main MCU.

5. REQUIRED SPARE PARTS

Essential Parts

SAP Code Item Name Detail

B0000454 BOARD MAIN MCU/(MCU010)/MASTER N/A

If the problem persists, please contact Vatech GCS Team.