PROBLEM

RESOLUTION

6-PANEL SUMMARY

Project Champion:
Process Owner:
Organization:
Project Location:
Team Members:

1
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6-PANEL DEFINE VOICE OF THE CUSTOMER

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

PROJECT CLASSIFICATION: TREND CHARTS and BREAKDOWN OF ISSUE:

Warranty, In Plant, Customer Facility

TBD

VOICE OF THE CUSTOMER: Y=f(x) CASCADE:

CTQ STATEMENT (Customer Requirement):

DEFECT DEFINITION for Y (Engineering Metric):

COST OF POOR QUALITY (TGW, Unexpended Warranty, etc.):

PROBLEM STATEMENT, SCOPE, AND GOAL

DMAIC 10.25.04 PEC

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6-PANEL MEASURE CTQ (y) CAPABILITY

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

Cause & Effect Diagram w/ Ranking: MSA & Process Capability:

DMAIC 10.25.04 PEC

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6-PANEL ANALYZE y=f(x)

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

Analysis:

DMAIC 10.25.04 PEC

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6-PANEL IMPROVE y=f(x)

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

DMAIC 10.25.04 PEC

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6-PANEL CONTROL X’s

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

Controls:

DMAIC 10.25.04 PEC

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6-PANEL REPLICATE

Product: Fail Part/Noun: Symptom:

Vehicle/Engine Line Part Number:

REPLICATION (who else could benefit?):

Key Actions Is this Replicable? If Yes, Where? Responsibility

UPDATES TO CORPORATE KNOWLEDGE BASE (who else across International could benefit?):
Core Book Change Made Owner Document # Completed
❑ Attribute FMEA
❑ Design FMEA
❑ Process FMEA
❑ System Design Specifications
❑ Vehicle Design Specifications
❑ FDVS
❑ <other specify here>

PROJECT END – PROOF OF SUSTAINMENT:

DMAIC 10.25.04 PEC