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DFD Level 0

Digital India
website
Admin Citizen

Employee

DFD Level 1: customer complaint process

Login process

Admin Login File

Admin Detail Customer details

Citizen

Complaint Details

Complaint
process
Complaint Complaint
Report
DFD Level 2

Login details 2.0 Login Checks database


process
User User

Login details

2.1 View
complaints
Complaint

Retrieves

Complaint

2.2 Select
complaint Complaint

Stores

Complaint
2.3 Take action

Complaint details

View
complaint
reports

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