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Generation: Later-Life Care Cover - A Different Way of Paying For Care
Generation: Later-Life Care Cover - A Different Way of Paying For Care
Generation
H E L P I N G YOU U N D E R S TA N D L AT E R L I F E P L A N N I N G
2
H OW LO NELINESS IN O L DER P EO P L E MAK ES T HEM
MO RE VUL NERABL E TO SC AMS
Keith Brown, Director of the Centre for Post-Qualifying Social Work, Bournemouth University;
Lee-Ann Fenge, Professor of Social Care, Bournemouth University; and
Sally Lee, Post-Doctoral Research Fellow, Bournemouth University
Fraud investigators have warned of Some people can receive multiple Financial scammers are skilled at using
people being targeted by scammers who phone calls each day or large amounts marketing techniques to establish
persuade them to invest their pensions of scams in the post. The National rapport and familiarity with victims.
in self-storage units. The UK’s Serious Trading Standards Scams Team, with The language used is persuasive and
Fraud Office launched an investigation which we at Bournemouth University personal, deliberately designed to appeal
in May, saying that a thousand people are conducting research, have told to the human need for social contact.
had invested around £120 million into us of victims who receive over 30 The loneliness of some scam victims can
the schemes. pieces of post a day. Responding to the be exacerbated by feelings of shame and
This is just the latest in a line of financial quantity of calls and post can become an embarrassment, reinforced by language
scams to emerge, many of which target administrative job that provides routine sometimes associated with scam victims
older people. And sadly, loneliness and purpose; which may be highly such as ‘stupid’, ‘gullible’ or ‘greedy’.
increases the risk of being targeted valued by the scam victim whose time Such words suggest they are culpable,
by unscrupulous predators, including would otherwise be unstructured. rather than a victim in need of support.
financial scammers. A sense of a personal relationship with These attitudes can influence victims’
the correspondents often develops, willingness and ability to report their
For some people, their only form of social experience, and may be part of the reason
contact comes from communication with and the value of this relationship to
the victim may outweigh the potential why scamming is an under-reported
commercial organisations or scammers. crime. Because of this, agencies must
These can include telemarketing phone financial cost of the scam.
respond to scam victims in a supportive
calls, letters from ‘clairvoyants’, prize Lonely people have fewer opportunities way, sensitive to the reasons why the
draws or catalogues. Strong relationships to meet with others to discuss finances individual may have become involved.
can develop between the victims and or scams and are therefore unable to Research being carried out by
perpetrators of financial scams who check with a trusted contact whether Bournemouth University in colla-
maintain a high level of contact. an offer, or relationship, is genuine. boration with the Scams Team is looking
at the experiences of victims. They are
also identifying effective interventions
and producing good practice guides
for professionals working with victims
and potential scam targets. One way to
disrupt and prevent financial scams is to
identify the reasons – such as loneliness
– why people are drawn in by them.
Loneliness exposes people to a diverse
range of significant risks to mental and
physical wellbeing. It affects people of all
ages, but is often triggered by particular
life events such as bereavement, poor
health, or cognitive impairment. Three
in ten people aged over 80 in the UK
report feelings of loneliness – higher
than any other age group. (‘Measuring
National Well Being: Insights into loneliness
in older people & well being’ 2015 - ONS.)
Continued on page 4
3
Building on previous research,
Bournemouth University found that T HE C AP O N C ARE
interventions that focus on wellbeing,
and promoting ways of developing
a person’s resilience and social
networks, are the most successful at
alleviating loneliness. Facilitating social The issue of social care, and in to the cap in their 2015 election
engagement in community activities particular the question of who should manifesto. The question of social care
to promote older people’s self-esteem be responsible for the funding of once again became a major focus of
can help build their resilience. This can care, has remained a source of debate attention during the general election
then reduce the likelihood that they will for a number of years. In 2010 the of 2017, with the Conservatives
respond to scams. government set up the ‘Commission unveiling a controversial plan which
on the Funding of Care and Support’ looked set to drop the ‘cap’ and to
Empowering people to safeguard
to review the current system in include the value of property in care
themselves against scams through
England. It became known as ‘the cost calculations, which would force
increased awareness is equally
important. Groups set up to promote Dilnot Commission’. many to sell their home to cover the
financial awareness and literacy can The commission published several cost of care.
help, as can learning materials produced recommendations, many of which After some considerable backlash to
by initiatives such as Friends Against never came to pass; but after much the plan, which critics had dubbed
Scams and ScamSmart. consultation, the Care Act 2014 was the ‘dementia tax’, the government
It is estimated that £5–10 billion is finally born as a result. announced additional clarification to
lost annually by victims of scams, with the proposal, with assurances that an
The Care Act 2014 represented the
the average age of a victim being 75. absolute limit to the amount people
single largest change to health and
In an ageing society, the number of have to pay for their care costs would
social care policy for a generation.
people over 65 living on their own in be included. But, on 7 December, in a
It brought together all existing
England is projected to increase from statement to the House of Commons,
legislation and national policy on
3.5 million in 2015 to 4.97 million in the government announced that it
adult social care services into a single
2030. (‘Projecting Older People Population would not be taking forward plans
legal framework.
Information’ – Oxford Brooks University/ to implement a cap on care in 2020;
Institute of Public Care.) Part 1 of the Act, which introduces but instead would undertake a fresh
This means that unless society makes a the ‘universal deferred payment consultation on the issue of social
concerted effort to tackle loneliness, scheme’ came into force on 1 April care and how to fund it.
significantly more people could be 2015. The second part was due to A Green Paper is expected to be issued
at increased risk of being scammed come into effect in April 2016, but in summer 2018. Yet, for the time
– it is detrimental to their health and the government announced in July being, it doesn’t look like anything
wellbeing, and to the economy. 2015 that it will be delayed until is going to change: the funding of a
2020. Part 2 was set to introduce person’s adult social care continues
financial reforms to the care system, to be subject to means-testing, and
such as a cap on care, which was remains the responsibility of the
designed to limit how many people individual. This is likely to be the case
would have to pay for care. for the foreseeable future, and will
Despite the postponement, the remain a complex and core focus of
Conservatives seemed committed financial planning.
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SJP4171 V14 (04/18)