Professional Documents
Culture Documents
Original article
a r t i c l e i n f o a b s t r a c t
Article history: Objective: Prospective quality improvement project to evaluate the impact of a training programme to
Accepted 25 April 2017 promote nurse-led mobilisation of intubated critically ill patients.
Methods: This project involved an educational programme to upskill nurses and overcome the barri-
Keywords: ers/challenges to nurse-led mobilisation. Initial strategies focused on educating and upskilling nurses to
Critical care attain competency in active mobilisation. Subsequent strategies focused on positive reinforcement to
Quality improvement project
achieve a culture shift. A pre- and post-intervention audit was used to evaluate its effectiveness.
Mobilisation
Results: A baseline audit showed that ∼9% of ventilated patients were mobilised. Several barriers were
Ventilated patient
identified. Twenty-three nurses underwent training in actively mobilising ventilated patients. This
increased their confidence levels and there was reduction in reported barriers. However, the rate of active
mobilisation remained low (9.7%). Subsequently, a programme of positive reinforcement with rewards
and visual reminders was introduced, which saw an increase in the number of nurse-led mobilisations
of both ventilated patients (from 9.7% to 34.8%; p = 0.0003), and non-ventilated patients (29.5% versus
62.9%; p = <0.0001).
Conclusion: It is safe and feasible to train nurses to perform active mobilisation of ventilated patients.
However, to promote a culture change, training and competency must be combined with a multi-pronged
approach including reminders, positive reinforcement and rewards.
Crown Copyright © 2017 Published by Elsevier Ltd. All rights reserved.
• Apart from training, motivational strategies play an important role in promoting nurse-led mobilisation in the intensive care unit.
• A multifaceted approach is more beneficial than any single intervention in implementing research into clinical practice.
• It is safe for skilled nurses to perform active mobilisation of intubated patients.
care unit (ICU) and hospital length of stay with a trend toward
Introduction decreased ICU mortality (Bailey et al., 2007; Martin et al., 2005;
Morris, 2007; Morris et al., 2008; Schweickert et al., 2009; Stiller
Early mobilisation of critically ill patients is increasingly being et al., 2004). Despite this, the use of physical therapies in critically
recognised for its beneficial effects on minimising neuromuscular ill patients remains under-utilised all over the world, including
weakness (Kayambu et al., 2013; Li et al., 2013), shorter intensive in Australia and New Zealand (Hodgkin et al., 2009; The TEAM
Study Investigators, 2015; Needham et al., 2007; Rochester, 2009;
Winkelman et al., 2005). Common barriers that preclude mobili-
∗ Corresponding author. sation include safety concerns around accidental dislodgement of
E-mail addresses: anwarpt77@yahoo.com.au (A. Hassan), the tracheal tube and/or catheters, risk of falls and haemodynamic
rrarvind@hotmail.com (A. Rajamani). instability; patient-related issues such as obesity and suboptimal
http://dx.doi.org/10.1016/j.iccn.2017.04.011
0964-3397/Crown Copyright © 2017 Published by Elsevier Ltd. All rights reserved.
A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43 37
sedation state; logistic issues such as the availability of time, ade- In addition, feedback was provided back to the stakeholders. When
quate staff to safely mobilise patients and the related expense new challenges were identified during the project, an additional
(Hodgson et al., 2015; Hopkins et al., 2007; Leditschke et al., 2012; step in the form of reminders and reward programme was intro-
Li et al., 2013; Morris, 2007; Nydahl et al., 2014; Zanni et al., duced at a later stage to reinforce adherence to the mobilisation
2010). Interestingly, Garzon-Serrano et al. (2011) reported that practice, since many studies have found reminders and rewards to
barriers are perceived differently by physiotherapists and nurses, be effective agents of behavioural change (Cheung et al., 2011).
with physiotherapists achieving a higher level of mobilisation than Since teaching and training were the major components of this
nurses. The authors (Garzon-Serrano et al., 2011) attributed this to project, the Four Stages of Adult Learning Principles (Linda, 2006)
several factors, time constraints for nurses and the need to priori- were also utilised in helping nurses progress from an “Unconscious
tise care due to more diverse responsibilities than physiotherapists. Unskilled” stage to a “Conscious Skilled” stage, with the additional
Physiotherapists, with their specific knowledge of neurologic and reminder and reward programme further assisting them in pro-
musculoskeletal conditions might be more focused on how to gressing to an “Unconscious Skilled” state.
advance patients with mobilisation therapy. There have been rec-
ommendations calling for a “culture change” within the ICU to use Outcomes and objectives
physiotherapy and early mobilisation of the critically ill patient
more routinely, based on the success of a multidisciplinary team This project focused on achieving two main outcomes: a) Safety
model (Ramona et al., 2007) and growing body of evidence. In our and feasibility of nurse-led active mobilisation of ventilated patient
twenty-two-bed tertiary general ICU, despite an audit showing a and b) Increase in number of episodes of nurse-led mobilisation of
high awareness among nursing and medical staff of its potential ventilated patients.
benefits, only ∼9% of ventilated patients were mobilised. Although
regular passive mobilisation and pressure area care in the bed was Methods
routinely performed, it was uncommon for nursing staff to initi-
ate active mobilisation of ventilated patients in the absence of a This project took place in a 22 bed medical and surgical
physiotherapist. Apart from a paucity of time, other common bar- ICU attached to a Tertiary teaching hospital in Australia. Fol-
riers cited by nursing staff were lack of skills and confidence in their lowing the approval of the Nepean Blue Mountains Human
ability to lead a mobilisation team in the absence of the physiother- Research Ethics Committee (Approval Reference Number 12/65-
apist. Our ICU only has two dedicated physiotherapists who were LNR/12/NEPEAN/124), this prospective quality improvement
unable to cope with the increased demands of early mobilisation implementation study was conducted in stages over a 2½ year
of ventilated patients. period between April 2013 and October 2015. The project involved
To improve the practice of early mobilisation, we employed a the following steps; initial audit of mobilisation practice, recruit-
Knowledge Translation approach to train nurses to adopt active ment of nurses, survey via questionnaire, teaching and training of
mobilisation of the critically ill patient as a routine part of their nurses, post training survey via questionnaire, audit of mobilisa-
work. We had previously used the Knowledge Translation model tion practice, reminders and reward programme and final audit of
to successfully improve our prescription practice in our unit practice. The initial phase of identifying the barriers and imparting
(Rajamani et al., 2011). Knowledge Translation is particularly suited training to the nurses took approximately one year from April 2013
to evaluating complex quality assurance projects, especially those until March 2014.
pertaining to changes in human behaviour (IIan et al., 2007; Scales
et al., 2009). The difference from a standard quality assurance Sample recruitment
audit is in the strong emphasis on inclusiveness of the key stake-
holders, who are encouraged to actively participate in the project, An invitation to participate in this implementation quality
as opposed to being monitored or audited from above. This par- project was given out to all the ICU registered nurses who worked
ticipation is built through a process of consultative education to day-shifts with minimum of 12 months experience in ICU. A total
identify the local practice barriers, followed by development and of twenty-three (8 males and 15 female) ICU nurses volunteered to
implementation of solutions. Thus, the key components of this participate in the project. Participants were explained the objec-
approach are a focus on systems related to the care of individual tives of the project, the education and training programme and
patients, engagement and empowerment of local interdisciplinary competency process. Following this, a consent form was signed by
teams to assume ownership of the project and the intervention, each participating nurse.
finally promoting a collaborative culture within the local unit and
larger system. The Knowledge Translation model is similar to a Survey
pre- and post-intervention audit, with the intervention placing a
strong emphasis on collaborative education of the personnel being A pre and post training programme questionnaire survey was
audited. Also, since the interventions are developed based on bar- completed by all the 23 participating nurses. In the absence of a
riers locally identified by the stakeholders, these may be modified previously validated questionnaire, a “home-grown” questionnaire
during the educational programme. was formulated by a senior intensivist with extensive experience in
qualitative research. The questions used a multiple choice answer
Overview of the training programme format, with an option for the responder to add free text answers.
The project was designed as a pre- and post-intervention quality a) Pre training survey: This questionnaire consisted of three main
improvement project, with its main aim being to facilitate nurse- questions to determine the site specific and nurse perceived
led active mobilisation of ventilated patients. The intervention barriers to mobilisation activity. The questions focused on the
was an educational programme which was developed dynamically experience and confidence of the nurse with active mobilisa-
using the principles of Knowledge Translation. The 4E approach was tion, of ventilated patients and their self-reported barriers and
employed by engaging with stakeholders, to identify gaps in the challenges to mobilisation (Fig. 1).
existing system, educating the stakeholders by providing of appro- b) Post Training survey: To assess the impact of the training pro-
priate training, getting them to execute their training, and then gramme in heralding a culture shift, a post-intervention audit
evaluate the outcome by audits and surveys (Pronovost et al., 2008). to determine the number of active mobilisation episodes was
38 A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43
Quesonnaire for the mobilisaon acvies (Sit on the edge of bed, Sit
out of Bed & Walking)
done approximately 3 months after all the nurses attained com- nurses to access in their own time. A mobilisation handbook was
petency. The questionnaire consisted of ten items exploring the developed, using the best available evidence, for the participat-
value of the training programme, change in confidence levels ing nurses. This handbook consisted of detailed information such
and perceived barriers after successfully completing the train- as patient assessment methods, indications and contraindications,
ing, and their attitude towards initiating active mobilisation patient preparation and a step by step guide on how to under-
(Fig. 2). take the three main active mobilisation tasks which are functional
and goal directed (Hodgson et al., 2016). The mobilisation activ-
ities were; a) Sitting on the edge of the bed (SOEOB), b) Sit out
Education and training programme
of bed (SOOB) & c) Walking 2–10 meters or more with or without
assistance.
Following the initial staff survey, an education and training pro-
The ICU physiotherapist then practically demonstrated the pro-
gramme was developed by the senior ICU physiotherapist (first
cess of safe planning and execution of each of these tasks when
author), incorporating current evidence based mobilisation prac-
leading a team to actively mobilising an intubated patient Con-
tices and available mobilisation protocols and guidelines.
traindications and potential risks for active mobilisation were also
The programme used PowerPoint presentations, mobilisation
explained.
photographs and videos, research articles and bed-side teaching to
On completion of the education and training, each nurse was
highlight the benefits of mobilisation. Several group and individual
assessed by an ICU physiotherapist (either authors AH or FF) for
face-to-face education sessions were delivered to the participating
competency on each of the three mobilisation activities using a
nurses. A short mobilisation power point presentation and mobil-
“home-grown” assessment tool (Table 1), devised by AH to assess
isation video was also uploaded to all the bedside computers for
A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43 39
Quesonnaire for the mobilisaon acvies (Sit on the edge of bed, Sit out of trainee physiotherapists in our ICU. The duration of each training
Bed & Walking) session was noted, which was defined as the time from the com-
Queson Response (please ck one) mencement of the preparatory work (setting up the equipment,
1.Value of Rate the value of a. Very useful □ informing the patient, calling the wardsperson for assistance etc.),
education the □
session PowerPoint/video
b.
c.
Reasonably useful
Not useful at all □
until the patient had safely completed the mobilisation activity.
education session
(please explain
d. Other (please specify) Once a nurse was deemed competent, they were encouraged to
Explanation:
why you chose a independently lead the next mobilisation task whenever there was
particular option)
Rate the value of a. Very useful □
an eligible patient. Additional training was provided if the compe-
the practical b. Reasonably useful □ tency criteria were not met.
demonstration c. Not useful at all □
session by the d. Other (please specify)
physiotherapist e. Explanation:
(please explain Audits of the number of mobilisation episodes
why you chose a
particular option)
Which of these a. The PowerPoint/video presentation □ Three separate audits were carried out independently by a
did you find b. The practical demonstration □
more valuable? third party blinded to the trainers (physiotherapists) and trainees
(please tick one)
(participating nurses): One conducted before the training (pre-
2. Post- How confident a. Extremely confident i.e., I am now happy to do
education are you in your this by myself without any education / training), the second after the training (post-training) and a final
mobilisation knowledge and
ability to lead a
demonstration by the physiotherapist
□ one after a further positive reinforcement programme (post-
team of people to b. Reasonably confident, but I think I still need reinforcement). The post-training audit of mobilisation practice
carry out this some support from the physiotherapist (please
(specific explain what support you want from the was conducted in May 2015, which found that the rate of mobilisa-
mobilisation physiotherapist) □ Not at all
activity) i.e., confident i.e., I think I’ll need the tions was unchanged (described in detail in the results section).
without the physiotherapist to teach me and also show me
physiotherapist? at least once more □ To see if an additional programme would further boost mobili-
c. Other (specify) □ sation attempts, an additional strategy of a reminder & reward
3. Future
practice (once
Would you now
routinely carry
a. Yes, I now plan to do this all every day for all
my eligible patients □ programme (positive reinforcement programme) was employed
found out (this b. Reasonably – I am happy but not totally from May to October 2015 (six months). This reinforcement pro-
competent by mobilisation convinced that I can use it routinely
physiotherapist) activity)? □ (please explain why you think you may be gramme was followed by the final audit of mobilisation practice.
unable to use it every time)
Table 1
Nurse Assessment Tool (Used to assess competence of a nurse during each mobilisation episode).
taken by a nurse to reach competency in a designated mobilisation and reinforcement programme with the number of mobilisation
activity, safety aspects such as accidental extubations or discon- attempts were tested using log likelihood ratio (G2) test. The effect
nections of lines and tubes and severe physiological abnormalities of training and reinforcement programme were inspected by the
attributed to the mobilisation etc. The participant completed a form Pearson standardised residuals. Comparisons of different phases
which had information on nurses on gender, number of years’ expe- were presented as odd ratios with and without partitioning of the
rience in nursing, and the number of years of ICU experience. contingency table.
The occurrence of nurse-led active mobilisations was expressed Twenty-three nurse recruited into the project. The mean post-
as the proportion of patients who were mobilised to the total graduate nursing experience was 11 ± 9.9 years (range 2–38 years).
number of ventilated patients in the ICU. The occurrence of active The mean ICU experience was 4 ± 6.9 years (range 1–28 years). In
mobilisations in the pre- and post-intervention phases was com- the month prior to the project, 12 nurses had not mobilised any
pared using z-test to compare two proportions. patient, while 11 had mobilised one patient each with the help of
The survey results were analysed by using tables and plotting physiotherapist.
graphs for pre and post training phase. Mean and standard devia- The mean time to train the nurses for the three mobilisa-
tions were calculated for nurse clinical experience and time taken tion activities was 28.3 ± 4.3 min for sitting on the edge of the
to complete a mobilisation task. bed (SOEOB), 33.7 ± 3.6 min for sitting out of bed (SOOB) and
Number of mobilisation attempts were expressed in a con- 39.4 ± 4.4 min for walking. For the first two tasks (SOEOB and
tingency table (Table 3). Associations of training programme SOOB), all twenty-three nurses attained competency at the first
A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43 41
Table 2 Table 4
Survey of Nurses’ Perception. Effect size of training and reinforcement on mobilisation attempts.
Perceived Barriers for mobilisation by ICU Pre-training Post-training Odds ratio [95%CI] P-value
nurses
Post-training vs pre-training 0.96 [0.32, 2.88] 0.936
Number of Number of Post-reinforcement vs post-training 4.95 [1.84, 13.3] <0.001
responses responses Post-reinforcement vs (pre- and post-training) 5.07 [2.23, 11.50] <0.001
Table 3
Effects of training and reinforcement on mobilisations frequency.
Attempted mobilisation 7 7 16 30
(11.7)1 (11.2) (7.1)
(−1.9)2 (−1.7) (4.1)
Not attempted mobilisation 68 65 30 163
(63.3) (60.8) (38.4)
(1.9) (1.7) (−4.1)
% Attempted 9.3% 9.7% 34.8%
1
Estimated expected frequencies for testing independence.
2
Pearson standardized residuals.
42 A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43
9
Reasonably Confident
13
14
Confident
1
0 2 4 6 8 10 12 14 16
Post Pre
To our knowledge, this project is the first to evaluate the feasibil- and encouraging. Although this culture change is yet to be fully
ity of nurse-led mobilisation and the effect of a series of calibrated achieved, we believe that we are seeing strong signs towards this
interventions improves the practice of mobilisation. In this project, goal.
the staff survey in the planning phase highlighted several staff-
specific barriers which made us focus on Individual Barriers such
Limitations
as knowledge, and skills of the nursing staff. Interestingly, we found
that many of these self-reported barriers could be easily overcome
The outcomes mainly focused on the feasibility and logistics of
by just one or two sessions of education and training. Every nurse
training. The number of episodes of active mobilisations per day
attained competency, usually after a single training session; confi-
was chosen as a marker of the culture of the ICU. Since this was
dence improved and the perception of barriers reduced. This might
a single centre project with relatively small numbers of patients
indicate that the lack of skill/training reported by nurses may relate
undergoing active mobilisation, clinical data related to patient out-
more to perception than reality.
comes such as ventilator-free days or survival were not considered
However, it was dispiriting to see that the number of nurse-led
meaningful and were not collected.
mobilisation episodes as well as the pre-training culture of wait-
The generalisability of the present findings may be limited due
ing for the physiotherapist did not change significantly. Also, our
to selection (recruitment) bias. The nurses participated in this study
expectation of seeing the cohort of newly trained senior nurses
were volunteers and were highly motivated to implement active
becoming “champion mobilisers” and pass on their skills to other
mobilisation of the ventilated patients. While the results may not
nurses did not occur. Although our physiotherapists noticed that
be applicable generally to all critical care nurses, the present study
nurses became more proactive in assisting physiotherapists, they
provides evidence that the practice nurse-initiated mobilisation of
did not initiate and lead the mobilisation. Since the initiation of
ventilated patients is achievable if suitably motivated nurses are
active mobilisation is not a traditional nursing responsibility, it was
recruited for this task.
perhaps naïve to expect a significant change in culture with just the
Also, the applicability of these strategies to other ICUs with
training of a cohort of nurses.
potentially different sets of challenges requires further evaluation
The fact that most nurses required only single session of train-
in a multicentre study.
ing to attain competence demonstrated that our initial strategy was
probably targeting the “wrong problem”, lack of skill was the lesser
issue, as opposed to a general reluctance to use these skills in the Conclusions
limited time available to them. It is well described that learning a
new skill is a slow and uncomfortable experience and after learn- This study showed that a sustained quality improvement pro-
ing a new skill, the learner is at a “conscious skilled stage” which gramme in a tertiary ICU based on the principles of Knowledge
requires a conscious effort to put new skills into daily practice Translation can be effective in promoting nurse-led mobilisation of
(Linda, 2016). The provision of constant reminders and encourage- ventilated patients. Many of the barriers quoted in the literature can
ment converts this to a “subconscious skill” (Linda, 2016). This is a be easily overcome by a few sessions of structured education and
well-known strategy in Knowledge Translation to involve stake- training programme. However, a sustained multipronged strategy
holders in the process of culture change (Cheung et al., 2011). is required to produce a more significant outcome.
This necessitated introduction of an additional strategy, where we
employed a set of positive reinforcement (reminders and reward)
Ethical statement
measures to raise the profile of mobilisation as an important daily
nursing activity. Following this, in our project, there was a surge in
This study was approved by the Nepean Blue Mountains Human
the incidence of mobilisations, not only in ventilated patients but
Research Ethics Committee. All the participating Nursing staff gave
in all patients in the ICU.
written consent to be a part of this study.
This has now resulted in a noticeable change in culture
where the nurses routinely screen their patient’s suitability for
mobilisation. Also, the preparation for mobilisation is done more Funding
meticulously and completely, making the process smoother and
more efficient. Overall the findings of this project has been positive Authors did not receive any funding to conduct this study.
A. Hassan et al. / Intensive and Critical Care Nursing 42 (2017) 36–43 43
Conflict of interest Li, Z., Peng, X., Zhu, B., Zhang, Y., Xi, X., 2013. Active mobilization for mechanically
ventilated patients: a systematic review. Arch. Phys. Med. Rehabil. 94, 551–561.
Linda, 2016. Learning a new skill is easier said than done. http://www.
The authors have no conflict of interest to declare. gordontraining.com/free-workplace-articles/learning-a-new-skill-is-easier-
said-than-done/.
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