POST-TRAINING REPORT and LEARNING ACTION PLAN

(Learn From Home Program)

LFH Program Title WEBINAR: REFRESHING OPERATIONS IN BUSINESS UNUSUAL SESSION

1: FLEXING MINDSET TOWARDS BUSINESS UNUSUAL
Program Duration 2 hours (June 4, 2020, 3:00PM to 5:00PM)
Name of Speaker/s Tita Datu Puangco
Program Provider Ancilla Enterprise Development Consulting, Inc.

1. Why did I participate in the LFH Program indicated above?

With what is tagged as unprecedented phenomenon which has and is currently affecting the
equilibrium of the world as a whole, it is curiosity about the effects of the changes in the
business format and about my colleagues’ lockdown experiences that led me to show interest
in participating the program indicated above.
2. What current task/project can I reflect on where I can apply new knowledge gained in the
next three (3) weeks?

Learning Insight/ Knowledge

Task/Project Timeline Tracking Source
Gained
Acquire the right mindset Create a to-do list of where I Three Accomplishment
towards the “new normal” should put my focus on weeks Report
Managing personal change Develop a Personal Change Two weeks Accomplishment
Mapping Report

3. What facts or information do you remember and understand from your LFH Program, which
you find relevant and useful to share to your supervisory/peers/staff?
• The only thing that’s inevitable in this world, aside from death and taxes, is change. We may
have different ways on how to approach change, but, in my opinion, the most effective way is to
adapt and just go with the flow.
• Create a routine. Anxiety thrives if we only allow it to thrive. Divert your focus on what is
important and not spend time sulking over certain things that may or may not exist at all.
4. What value does the new information/facts learned have in relation to your task/project?
What learnings were you able to combine or apply to create or improve your task/project?
• After the webinar, I learned how to prioritize the important things that need to be done in order
to move on and continue.
• I also learned the different views on change. The speaker shared the William Bridges Framework
which is a guide for people going through change. The framework focuses on the transition and
not on the change itself or in relatable terms, it focuses on the journey and not on the destination.
5. Minutes of Sharing Session of New Knowledge gained with supervisor and/or peers and staff
During the breakout session, I was lucky enough to share my lockdown experiences with Ms. Kay
Anne Badenas and Rowena Laquindanum, both from Head Office. They disclosed that they are
having anxieties and doubts as to the uncertainty this pandemic brings. They added that they are
looking for other things to do to help them maintain their mental health. Lastly, they are just
hoping that when we enter this “new normal”, we can easily adapt to the change and enjoy the
things we usually do during the “old normal”.

Prepared by: Noted by:

KRISTOFFERSON A. CARIÑO ATTY. MARISSA P. ANINO

Account Officer Assistant SAVP, Acting Head, Visayas Lending Group