You are on page 1of 1

Useful words and 4. 2.

Checking
3.phrases:
Checking
Hotel outin
Services
To R: Welcome
R:Room
make
Good reservations
service:
morning.
At the Hotel
toHello.
the Sheraton.
May IRoom
help you? May I help you?
service.
We’re
A:C: C:
Yes, I’d
Hello,
fully like
I´dbooked.
like to check
I'm calling
to check in.
from I have
now.a1My
out room reservation.
1 3name´s
. I would
1. Hotel Reservation R:
AAdams,
single What’s
like room/a
room
to order your
312.
double name,
dinner.
Here´s please?
room/a
the key.
twin room/a suite
R: Hello, Ashley Hotel. C: What
AR:room
RS:
One Phillip
with
moment, Mallow.
awould
shower/a
please,
you like
bath/a
sir. to
...telephone/air
order?
Here´s your bill.
C: Hello. I'd like to make reservations for 3 C:R:I'dYes
conditioning
Would likeMr.
you theMallow.
like to
roastcheckbeef You
and requested
dinner,
see ifwith a singleis
the amount
mashed
nights beginning March 6. At room
correct?
thepotatoes for
reception three
and desk nights,
green beans.is that correct?
R: Yes, of course. What kind of room would To
A:RS:C: Would
check
What´sYes,in/tocould
the you
check Icare
14 poundshave
outforafor?
room
something on thetoupper
drink
you like? Check floors,
R:with
That´s
out away
dinner'?
is
foratthe from
midday. the ice machine?
phone calls you made from
C: I'd like a double room. How much would Fill
your
C: R:Ah,
in Noregistration
room.
the problem.
yes a largeDo glass
formyouofprefer
milk. a smoking or
that be? Sign
A:RS:non-smoking
Can
in Any
the
I pay withfloor?
register
dessert? traveller´s cheques?
R: A double room is $42.00 a night. Pay
R:C: C: Non-smoking
Certainly.
byAcashdishor ofMay
credit
vanilla please.
I have
card
ice your
creampassport, please?
C: O.K. I'll take it. Hotel
A:RS:R:service/room
Here Could
Thank
you are. you
you.fill outbring
We'll
service the registration
it up in aboutform,
R: What is the name, please? Put please.
R: itCould
thirty
on my Thank
you
minutes.
bill,sign you.
each cheque here for me? by
please. And will you be paying
C: The name is Scott, Nil and Susan. Are cash allowed
A: Sure.
pets or creditincard? the hotel?
R: And what time are you arriving? To C:
R:give Cash,
Herea are wake if
your you
- up accept
receipt
call atandAmerican
7.00. dollars.
your change, sir.
C: We're planning to arrive around 8:00 in the To
ThankR: aOf
call you.
taxicourse,
to thesir. If you require local
airport.
evening. currencies
A: Thank you.we can also exchange money for
Goodbye.
R: Very well, Mam. We'll have your room you.
ready for you. C: That’s great, I do need some cash.
C: OK. Thank you. R: Your room number is 1109. Here’s your
R: Thank you for calling Ashley Hotel. key. Enjoy your stay at the Sheraton. If you
require anything further, feel free to call the
front desk. Would you like assistance with
your bags?
C: No thanks, I only have one. I can manage.

You might also like