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Vocational Placement Provider/Supervisor Information Pack

CHC33015 Certificate IV
in Individual Support
Specialising in Ageing

Vocational Placement
Coordinator Information Pack
Version 2.0 Produced 16 January 2018
Copyright © 2018 Compliant Learning Resources. All rights reserved. No part of this publication may be reproduced
or distributed in any form or by any means or stored in a database or retrieval system other than pursuant to the
terms of the Copyright Act 1968 (Commonwealth), without the prior written permission of
Compliant Learning Resources

Vocational Placement Provider/Supervisor Information Pack Version No.2.0 Produced 16 January 2018
Page 2 © Compliant Learning Resources
Version control & document history

Date Summary of modifications made Version

Version 1 final produced for course


24 May 2017 1.0
release

Updated requirement for two (2) clients


16 January 2018 to be provided with personal care 2.0
support

Vocational Placement Provider/Supervisor Information Pack Version No.2.0 Produced 16 January 2018
© Compliant Learning Resources Page 3
TABLE OF CONTENTS
This is an interactive table of contents. If you are viewing this document in Acrobat,
clicking on a heading will transfer you to that page. If you have this document open
in Word, you will need to hold down the Control key while clicking for this to work.

VOCATIONAL PLACEMENT INFORMATION .................................................... 5


HOW DOES MY ORGANISATION BENEFIT? .................................................... 5
ARE THERE ANY COSTS? ....................................................................................... 6
WHO IS INVOLVED IN VOCATIONAL PLACEMENT ...................................... 7
AN OVERVIEW OF THE PROCESS FOR ORGANISING VOCATIONAL
PLACEMENT ............................................................................................................... 8
STUDENTS LOCATE VOCATIONAL PLACEMENT ........................................... 9
LIAISING WITH THE VOCATIONAL PLACEMENT COORDINATOR ......... 9
WHAT ARE MY RESPONSIBILITIES ................................................................. 10
Duty of Care, Legislation, and Insurance ................................................................. 10
Important Information ............................................................................................. 10
Supervision and Training ......................................................................................... 12
The Training Plan and Vocational Placement Agreement ....................................... 13
The Skills Workbook ................................................................................................. 14
Resources Required during Assessment .................................................................. 15
Dealing with any Misunderstandings ....................................................................... 16
WHAT HAPPENS ON THE STUDENT’S FIRST DAY? .................................... 17
WHAT HAPPENS IF THE STUDENT IS INVOLVED IN AN ACCIDENT?.. 18
Returning to Placement after an Accident ............................................................... 18
CHANGES OR CANCELLATION OF THE PLACEMENT AGREEMENT ..... 19
BEHAVIOUR OF THE STUDENT – WHAT TO EXPECT ................................ 19
INCIDENT/INJURY REPORT FORM .................................................................20
Section A: Details of Incident ...................................................................................20
Section B: Details of Injured Person and Injury ...................................................... 23
Section C: Incident Investigation ............................................................................. 26
Section D: Acknowledgements ................................................................................. 27

Vocational Placement Provider/Supervisor Information Pack Version No.2.0 Produced 16 January 2018
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VOCATIONAL PLACEMENT INFORMATION
[*INSERT RTO NAME HERE*] would like to thank you for choosing to take part
in Vocational Placement. We believe that the environment you provide and the
experience of your supervisory staff will provide an excellent learning environment
for students.
Your involvement will help the students that undertake a placement with you to gain
experience and skills required not only for their course but their future in the
industry.
Vocational Placement falls under the following requirement:
 The current Fair Work Act
Please be sure to read all this information carefully as it is crucial to
understand the role that you play in Vocational Placement.

HOW DOES MY ORGANISATION BENEFIT?


Through your active involvement in vocational placement, you will:

 Be able to contribute to increasing the workplace relevance of education;

 Provide existing employees with opportunities to train others, thus refining any
training processes that you currently use or providing an opportunity to create
efficient workplace training procedures;

 Have an opportunity to train a student without financial obligation. Someone


that you may wish to consider for employment in the future; and

 Benefit in the short term, with the assistance a student can provide sharing the
workload in day-to-day tasks.

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ARE THERE ANY COSTS?
There are no direct financial costs involved with having a student placement. However,
there will be a cost in terms of the time that it takes supervisors to train students and
undertake the assessment paperwork. This cost in terms of time can be offset by the
assistance a student can provide during their placement.

Usually, students are not paid for their time in work placement. If you decide to employ
the student or pay them for their work you need to contact [*INSERT RTO NAME
HERE*]’s Vocational Placement Coordinator.

Choosing to employ the student may make you responsible in terms of insurance, and
worker’s compensation should the student injure themselves or someone else.

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WHO IS INVOLVED IN VOCATIONAL PLACEMENT
[*INSERT RTO NAME HERE*]'s Vocational Placement
[*INSERT RTO Coordinator is responsible for ensuring vocational
placement suitability with the student, the vocational
NAME HERE*]
placement provider, and the vocational placement
Vocational supervisor. They will organise the placement
documentation to ensure the relevant protections are in
Placement place prior to placement.
Coordinator

The Vocational The service, company or business which is granting students


Placement access to their workplace and experience to enable them to
gain workplace-relevant skills.
Provider

The Vocational Placement Supervisor has the necessary


qualifications and is nominated by the vocational placement
The Vocational provider. The vocational placement supervisor facilitates
Placement opportunities for students to gain valuable workplace skills
and experience a real workplace. They will complete the
Supervisor students Skills Workbook and observe students successfully
completing the set skills.

The Student is responsible for finding a Vocational


Placement. Where needed, they may be supported by the
Vocational Placement Coordinator in finding one.
The Student is to provide the Vocational Placement
The Student Coordinator with the contact details of the potential
Placement Provider. They are also required to complete the
skills in the Skills Workbook and ensure they are signed off
by the Vocational Placement Supervisor and returned to
[*INSERT RTO NAME HERE*] for assessment.

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AN OVERVIEW OF THE PROCESS FOR ORGANISING
VOCATIONAL PLACEMENT
The outline of steps below is an overview of the process that occurs in the organisation
of vocational placement through [*INSERT RTO NAME HERE*].
1. The student completes all of the knowledge and skills assessments (non-
placement tasks) prior to vocational placement.
2. The student organises their police checks, First Aid, and other required
certification.
3. The student makes contact with the vocational placement provider/supervisor
of a service to discuss vocational placement potential.
4. Student provides the interested vocational placement provider with the
vocational placement provider/supervisor information pack.
5. Student advises their vocational placement coordinator of the contact details of
the interested potential vocational placement provider.
6. Vocational Placement coordinator contacts the placement provider and checks
their willingness to participate and suitability for placement.
7. Vocational placement provider is suitable based on approval criteria. If
vocational placement provider is NOT suitable, return to step 2.
8. Vocational placement coordinator sends the training plan and vocational
placement agreement to the student. The vocational placement provider and
the student sign these documents, and the student returns them to the
vocational placement coordinator for sign off.
9. ONLY once the vocational placement agreement is signed by all
parties, can students start vocational placement. The vocational
placement coordinator will provide the student and the vocational
placement provider/supervisor with a copy of the vocational
placement agreement signed by all parties, prior to placement
commencing.
10. Student begins vocational placement, and the vocational placement supervisor
completes the skills workbook.
11. Once all skills have been observed, and vocational skills log successfully
completed, the student submits the Skills Workbook for assessment.
12. IMPORTANT: The vocational placement time must not be greater
than 240 hours within a calendar year and not more than 38 hours
per week.
13. The assessor reviews the Skills Workbook, including supervisors observations
and feedback and publishes the student's assessment results for the student to
view.

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STUDENTS LOCATE VOCATIONAL PLACEMENT
It is the student’s responsibility to find a place to undertake their vocational placement
and introduce themselves to their vocational placement supervisor.

They should approach your organisation with a Letter of Introduction that has been
written by the Vocational Placement Coordinator at [*INSERT RTO NAME
HERE*].

LIAISING WITH THE VOCATIONAL PLACEMENT


COORDINATOR
Once the student has initiated contact with you, they will convey this information to
their Vocational Placement Coordinator. The Placement Coordinator will then contact
you and discuss the possibility of the student undertaking their vocational placement
with your organisation. This is an opportunity for you to ask any questions that you
may have and for the Vocational Placement Coordinator to confirm with you whether
a placement opportunity is possible.

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WHAT ARE MY RESPONSIBILITIES

Duty of Care, Legislation, and Insurance


As a place of employment, the vocational placement provider has certain
responsibilities such as their duty of care to all the people within their workplace. This
extends to students undertaking vocational placement.

Students undertaking vocational placement are also considered as employees in terms


of your responsibility to them under relevant relevant Work Health and Safety and
Equal Opportunity legislation.

[*INSERT RTO NAME HERE*] has insurance which covers students. In order to
be covered by this insurance, the Vocational Placement Agreement form must be
signed by all parties and returned to [*INSERT RTO NAME HERE*] prior to
commencing the vocational placement.

Important Information
Mandatory Vocational Placement
During this time, there will be a requirement for students to initiate a vocational
placement position (minimum of 120 hours) with an approved and registered aged
care centre and complete a Skills Workbook. Furthermore, it is recommended that the
duration of the vocational placement does not exceed 240 hours within a calendar
year.
In particular, there is a mandatory requirement for students to demonstrate evidence
that they have completed assessments under the supervision of their vocational
placement supervisor within an approved and registered aged care centre in the
following unit(s) of competency:
 CHCCCS023 Support independence and wellbeing

The students are also required to complete a skills workbook covering the other units
that specifically require workplace assessments:
 CHCAGE001 Facilitate the empowerment of older people
 CHCCCS011 Meet personal support needs
 CHCAGE005 Provide support to people living with dementia
 CHCDIS007 Facilitate the empowerment of people with disability

Please Note: There are further assessment requirements that certain tasks are
completed a number of times or must be completed involving the care of older people
in the workplace.

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A Student on Vocational Placement is Not a Replacement for Paid Work

Students are placed with vocational placement providers to get on the job experience,
learn and help with the workload. However they are not intended to replace paid
employees, and their vocational placement should not directly result in the reduction
of hours for which other workers would usually be paid to work.

According to the current Fair Work Act regarding Student Placements, students in
vocational placement are not entitled to be paid remuneration for the vocational
placement. However, a vocational placement provider may choose to pay students at
their own discretion, if they wish.

In addition, the Guidelines issued by the Department of Education and Training


Victoria for Registered Training Organisations and Employers in relation to Post-
Secondary Student undertaking Practical Placements recommend the maximum
duration of the practical placement is 240 hours within a calendar year with a
maximum of thirty-eight (38) hours per week.

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Supervision and Training
Supervision in the vocational context includes oversight, direction, and guidance and
support either directly or indirectly.

Direct supervision - is when the vocational placement supervisor is actually present


and personally observes, works with, guides and directs the student.

Indirect supervision - is when the vocational placement supervisor works in the


same area as the student but does not constantly observe their activities. The
vocational placement supervisor must be available for reasonable access. What is
reasonable will depend on the task being performed, the needs of the client and the
student.

As the vocational placement provider, you have a responsibility to the student to:

 provide supervised learning opportunities, within a safe environment, which


meet the objectives of the training plan, and the tasks/activities set out in the
Skills Workbook

 keep all of the student's personal details confidential and provide them with the
same privacy and confidentiality afforded to staff

 carry out a thorough and documented orientation and induction of the student
at the commencement of the vocational placement

 familiarise the student with worksite, amenities, equipment, relevant staff,


reporting structure, and coaching support

 select learning experiences for the student in accordance with the training plan

 complete the Skills Workbook and provide feedback to the student on their
progress

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The Training Plan and Vocational Placement Agreement
The training plan shows the pathway that the student takes to complete the course. It
includes information such as the workbooks that should be completed prior to their
vocational placement, which can give an indication of the student’s readiness to
operate in a work environment.

The vocational placement agreement is required to ensure that the student is covered
by insurance during vocational placement.

Both these documents are sent to the student who provides them to the Vocational
Placement provider and then returns the signed Vocational Placement Agreement to
[*INSERT RTO NAME HERE*]. Once the Vocational Placement Coordinator signs
their part of the Vocational Agreement and has checked that it has been completed
entirely, they send copies to all parties. This process needs to occur prior to the start
of the Vocational Placement.

IMPORTANT
Students MUST NOT commence their Vocational Placement until you
have received back a copy of the Vocational Placement Agreement from
[*INSERT RTO NAME HERE*] that has been signed by ALL Parties.

If the Vocational Placement Agreement is not completed, the student will


not be covered by insurance.

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The Skills Workbook
The student will bring a Skills Workbook with them to be completed during vocational
placement.
This Skills Workbook contains a series of tasks and activities along with a list of
documents that must be demonstrated and completed by the student. It is advised that
the student discusses the included tasks and activities with you, the Vocational
Placement Supervisor, on the first day of their vocational placement.
The Vocational Placement Supervisor needs to verify that tasks and activities
completed by the student to a satisfactory level. Supervisors verify the tasks have been
completed to a satisfactory level by adding their signature and date in the areas
provided. The Vocational Placement Supervisor must only sign a student as
satisfactory if they believe the student has satisfactorily performed the tasks according
to the workplace requirements.
If a student is not yet satisfactory at performing a task, providing them with feedback
and opportunities to practice the task will help and positive feedback on satisfactory
tasks will increase the student’s confidence in their abilities. The student will submit
the completed Skills Workbook to [*INSERT RTO NAME HERE*].

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Resources Required during Assessment
IMPORTANT: During the student’s assessment, they will require access to
various workplace resources. You must confirm with the student and the
Vocational Placement Coordinator the accessibility and availability of
these resources before the student starts placement. Specifically, you will
need to provide the student with access to the following resources:

 Vocational workplace supervisor(s) to supervise and confirm candidate’s


completion of the required tasks included in the Skills Workbook. The
workplace supervisor must:
- Have adequate knowledge and understanding of the provision of aged
care
- Have the ability to effectively supervise and manage aged care services
- Have the necessary experience and qualification(s) in the area of
individual support specialising in aged care (e.g. you have the relevant
VET qualification/s, Certificate III in Individual Support Specialising in
Aged Care or higher)
 Aged care clients including:
- Three (3) clients and access to their care plans
- Two (2) clients living with dementia, their family and or carers
- Two (2) clients, each with a specific cultural need whom the student can
provide with personal care support
- Three (3) clients receiving palliative care
- One (1) client with disability
- Two (2) clients (and or colleagues) from two (2) different cultural
backgrounds
 Clients’ individualised plans, health management plans, personal healthcare
checklists, and personal healthcare diaries, where relevant to the client’s needs
 Clients’ family and or carers
 Organisational policies, protocols, and procedures including but not limited to:
- Work health and safety
- Safe work practices
- Manual handling
- Infection control
 Workplace equipment and resources normally used by care workers (i.e., as
needed: patient hoists, standing lifter, wheelchair, other client assistive devices
and mobility aids, and PPE)
 Workplace to conduct a work health and safety inspection
 Opportunities to participate in meetings and discussions with clients and
colleagues including but not limited to:
- One (1) work health and safety meeting/debriefing
- Continuous improvement meeting with the supervisor and at least one
(1) colleague

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- Two (2) meetings, one for each client living with dementia and their
family and or carers
- One (1) meeting with client and supervisor for the person-centred
planning.
- Discussions with supervisor and or colleagues relevant to student’s
workplace performance.

Dealing with any Misunderstandings


If a misunderstanding arises while the student is on vocational placement, they should
first discuss this with you as their Vocational Placement Supervisor and inform their
Vocational Placement Coordinator.

Where they find they are unable to discuss any misunderstandings with their
Vocational Placement Supervisor, they should speak directly with their Vocational
Placement Coordinator.

Misunderstandings may include the following:

 unsafe work health and safety practices


 unreasonable requests for work by the placement Vocational Placement
Supervisor or other staff
 inadequate supervision or learning opportunities provided in the workplace

Where a resolution of the misunderstanding is not able to be attained through this


process, the unhappy party should place their complaint in writing to [INSERT
RTO’s EMAIL ADDRESS]. This complaint will be investigated by the Training
Manager according to [*INSERT RTO NAME HERE*]’s complaint handling policy
and procedure.

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WHAT HAPPENS ON THE STUDENT’S FIRST DAY?
Treat the first day of a student’s vocational placement the same way that you would
any new employee including any safety inductions and housekeeping inductions. Here
is a list of topics on which you should provide the relevant information to the student.
It is not exhaustive as there may be more which is specific to your industry and/or
work environment.

 Tour – Including toilets, lunchroom


 Introduction to staff
 Emergency Procedures – Whereabouts of Fire Exits, Safety Equipment, First
Aid
 Work Health and Safety
 Procedures that need to be adhered to
 A number to contact if the student can’t attend placement for any reason
 Start times and breaks

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WHAT HAPPENS IF THE STUDENT IS INVOLVED IN
AN ACCIDENT?
If the student is involved in an accident while undertaking vocational placement
similar steps, need to be taken as when an employee is hurt except that in addition to
usual procedures the Vocational Placement coordinator also needs to be contacted.
Please see the steps below

1. Seek medical attention immediately.

2. Contact the student’s emergency contact which is included in the Vocational


Placement Agreement Form.

3. Ask any doctor or medical practitioner attending to the student for a medical
certificate.

4. Contact the Vocational Placement Coordinator at [*INSERT RTO NAME


HERE*] as soon as possible and let them know what has occurred.

5. Complete the Accident/Incident Report Form that is at the back of this


information pack and send this to the Vocational Placement Coordinator at
[*INSERT RTO NAME HERE*].

6. Follow your standard workplace procedures for dealing with any WHS
incidents or Workcover issues if required.

Returning to Placement after an Accident


If a student injured during a vocational placement is later able to return, the vocational
placement provider must ensure the same or an equivalent position for the remaining
portion of the original vocational placement as per the agreement.

Before a student returns to their vocational placement, the Vocational Placement


Coordinator must be satisfied that the workplace is safe and the student will not be at
further risk. If the Vocational Placement Coordinator is not satisfied with the safety of
the vocational placement, then an alternative vocational placement should be
organised. Contact your Vocational Placement Coordinator to assist you in organising
a new Vocational Placement Agreement (VPA).

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CHANGES OR CANCELLATION OF THE PLACEMENT
AGREEMENT
You will need to contact the [*INSERT RTO NAME HERE*] Placement
Coordinator if you wish to change or cancel the Vocational Placement Agreement. This
should be done in writing.

BEHAVIOUR OF THE STUDENT – WHAT TO EXPECT


Students are instructed to treat the vocational placement like they would paid work
and behave as much like a new employee as possible. As such they should:

 complete duties planned by vocational placement supervisor and show a


willingness to learn
 follow any advice given by vocational placement supervisor and ask questions
when they are unsure
 be well-mannered throughout the placement with all clients, families and staff
members
 dress appropriately to industry standards and the workplace
 start each day of the placement period on time, attend the placement for the
normal house of work for that job and only take allocated breaks (unless they
have negotiated otherwise with the vocational placement supervisor and the
vocational placement coordinator)
 contact the vocational placement supervisor and vocational placement
coordinator if they are unable to attend due to illness or other extenuating
circumstances
 make up any lost time from absences due to unforeseen circumstances
 work in a safe manner to ensure the safety of themselves and others and report
any accidents immediately to the vocational placement provider/supervisor
and vocational placement coordinator
 report any hazards they see to their vocational placement supervisor and wear
protective clothing and safety equipment where required
 maintain the confidentiality of the business and clients. The student may ask
their vocational placement supervisor what information is considered
confidential and you may want to ask the student to sign a confidentiality
agreement

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INCIDENT/INJURY REPORT FORM
What should be reported?
 Incident/accident
 Injury, work caused illness and significant first aid treatment
 Dangerous event or near miss (an incident which could have caused serious
injury or extensive property damage but did not)
 Property damage or hazardous activity observed.

What do you do with this form?


1. Either complete this form digitally or print the form and complete it manually
2. Send the completed form to your Vocational Placement Coordinator

If incident only: sections A and D are compulsory.


If an injury has occurred: the entire form must be completed
For assistance in completing this form contact your Vocational Placement
Coordinator.

Section A: Details of Incident

Injury Vocational Placement Non-Vocational Placement-


related illness related illness
Property damage Dangerous event Electrical incident
Environmental Near miss Other
incident

Name of person completing report:

Name: Contact telephone:

Date incident Time incident am / pm


occurred: occurred:

Signature:

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(Continuation of Section A: Details of Incident)

Incident occurred while:

Location Details

On Vocational Placement

Travelling to or from Vocational


Placement or on meal break

Other

Date Reported
reported: to:

Site of Incident:

Exact location details: (external area / building & room etc.)

What happened? (What occurred at the time of the incident? Briefly describe how it
happened.)

Were any government agencies called to the incident? e.g. Police, Fire Services, etc.
No Yes (if yes provide details)

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(Continuation of Section A: Details of Incident)

List any witnesses: (names, telephone contact details, ID No if applicable)

Witness Name Witness Contact No.

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Section B: Details of Injured Person and Injury

Family Given
Name name/s

Given Gender
name/s

Date of Telephone
birth

Name of injured person’s


supervisor

Nature of injury:

Allergy or sensitivity Exposure effects Occupational overuse


heat/cold injury
Amputation Fainting Poisoning/toxic effects
Asphyxiation Foreign body Post - traumatic shock
Bruising Fracture/dislocation Psychological
disorder/stress effects
Burn/scalds Hearing loss Puncture
Communicable disease Hernia Respiratory
Concussion or another Internal injuries Skin condition e.g.
neuro injury dermatitis/ eczema
Contusion/crush Laceration/deep cut Superficial wound or
abrasion
Damage to artificial aids Multiple injuries Sprain/strain

Electric shock or effects Nausea/vomiting Vision impairment

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(Continuation of Section B: Details of Injured Person and Injury)

Part of body Left Right


affected
Head Neck Ear
Forearm Chest Upper arm
Buttock Shin/Calf Internal
Face Shoulder Hand
Wrist Back Stomach/trunk
Thigh Ankle Knee
Foot/toe Eye Elbow
Fingers/thumb Groin/hip
Other (Give
Details)

Further description of injury/illness (if required):

Details of treatment required:


None Self First Aid ** Medical Centre/ Seen by Medical Doctor Hospital

**Describe
first aid
treatment
given:

Agency of injury (what?)

Animal/Insect Mobile plant/equipment Radiation


Biological agent (e.g. Needle/sharp Repetitive work
pathogens)
Chemical Noise Situation – violence,
assault
Electrical Non-power tool Surface (slippery/rough)
Explosion/implosion Objects Thermal (heat/cold)
Lifting/ Carrying Power tools Vehicle/transport
Machinery/fixed plant Psychological/social Workstation design
Other (please specify)

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(Continuation of Section B: Details of Injured Person and Injury)

Action/ mechanism which caused injury (how?)

Exposure to biological Hit by/trapped in Needle stick: non-


material moving object contaminated
Exposure to chemicals Hitting object Needle stick: potentially
contaminated
Exposure to electricity Insect/animal bite Noise
Exposure to heat/cold Mental stress factors Pressure
Exposure to radiation Muscle stress- loads Slip/trip (requires
further investigation)
Fall from height Other (please
specify):

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Section C: Incident Investigation

Office Use Only


This section is to be completed by the [*INSERT RTO NAME HERE*] WHS
officer for any incident involving personal injury, and for a serious incident or
near misses where required.

Identify any factors contributing to the incident.

Number in order from most direct cause (1) to other underlying causes (2, 3, etc.)
Design issues
Inadequate supervision
Environment (e.g. floor/ground surface)
Inadequate/lack of training
Failure to follow work procedures
Lack of appropriate Personal Protective
Equipment
Improper use/storage of materials
Lack of experience
Inadequate equipment functioning
Personal factors-stress, fatigue
Inadequate equipment maintenance
Poor housekeeping
Inadequate safety procedures
Poor/lack of suitable equipment
Inadequate space
Unforeseeable event
Other environmental conditions (e.g. weather,
lighting, ventilation, temperature)

Preventative/Corrective Actions:
Describe the follow-up actions planned or taken to prevent a similar incident.
Please attach extra pages, if required, for investigation and actions.

Action/s (Short Term and Who Completion


Longer Term) date

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Section D: Acknowledgements

Office Use Only


(This signature confirms that notification of the above incident has been
received)

Vocational Placement
Coordinator

Name

Comments

Date Telephone

Signature

WHS Officer

Name

Comments

Date Telephone

Signature

END OF DOCUMENT

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