Kodak DryView

8900 LASER IMAGER

Service Bulletins
SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 03 NOVEMBER 2003

Kodak DryView 8900 LASER IMAGER

MICROCONTROLLER Communications Failure

Problem Identification
The purpose of this Service Bulletin is to communicate an issue in regards to the
MICROCONTROLLERS for the 8900 LASER IMAGER.

It has been discovered that 6 MICROCONTROLLERS have an internal hardware failure that will
prevent the MICROCONTROLLER from running during a power up cycle. This in turn will cause
the MICROCONTROLLER to lose communication with the MCS. In time, after the
MICROCONTROLLER stops running, the following error will be displayed on the Local Panel:
“Incompatible Software Version” 20-156
followed by one of the Error Messages listed below which identifies the MICROCONTROLLER
that lost communication with the MCS.

Part Error
MICROCONTROLLER Message
Number Code
CARTRIDGE CONTROL BOARD SP8E1584 24-931 Internal Communications Failure: Film Cartridge Controller
RF TAG READER BOARD SP8E1587 25-931 Internal Communications Failure: RF Tag
OPTICS MODULE SP8E9442 27-931 Internal Communications Failure: Optics
PROCESSOR CONTROL BOARD SP8E1575 28-931 Internal Communications Failure: Processor
DENSITOMETER MODULE SP8E9435 29-931 Internal Communications Failure: Densitometer
EBA BOARD SP8E4588 31-931 Internal Communications Failure: FPGA

Problem Resolution
Power cycling the imager may cause the problem to be resolved temporarily, but it will reoccur
either immediately after a Restart or after any future power cycle. The failing board / assembly must
be replaced by a trained Field Engineer. It is recommended that the failing board /assembly be
ordered before a site visit is made. After the board has been replaced, it may be necessary to perform
a MICROCONTROLLER update depending on the software version of the MICROCONTROLLER
on the ordered part. Follow procedure “Upgrading Micro Board Software” in the Service Manual for
the 8900 LASER IMAGER to determine if this is necessary.

Eastman Kodak Company, 2003 Eastman Kodak Company Restricted Pub No. 7F3221
 Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA

For more information, please contact:

Technical Service Center
1-800-328-2910

Kodak and DryView are trademarks.

Printed in the USA. Pub No. 7F3221

©Eastman Kodak Company, 2003 HEALTH IMAGING

Rochester, NY 14650
SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 02 November 2003

Kodak DryView 8900 LASER IMAGER

Characters Causing Error Condition for SERVICE TOOL
Purpose
The purpose of this Service Bulletin is to communicate an issue in regards to characters in an SCU
modality AE Title that may cause the SERVICE TOOL to display the following error when
attempting to configure an SCU modality.

Characters
The following characters are known to cause this error:
! #
! Carriage Return
! &
! $

System Effect
The SCU modality will be able to send print requests to the 8900 LASER IMAGER, but the
IMAGER will use the default parameter settings for “Image Optimization” and “Other” settings. If
the AE Title of an SCU modality contains any of the characters listed above and that SCU is selected
to perform image optimization, the SERVICE TOOL will issue the above error condition. When this
Error Page is displayed, the SCU AE Title cannot be removed and the Backup function will not
work.

Eastman Kodak Company, 2003 Pub No. 7F3098

Solution
Currently, the SCU modality must reconfigure its AE Title and remove these characters. To resolve
the backup malfunction, run a script file using the Script Tool utility in the SERVICE TOOL “SDS
Diagnostics”. Please contact the Technical Support Center to request a copy of the script file.

Glenn D. Moede, Service Engineer-Oakdale

For more information please contact:

Technical Service Center

Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910

Kodak and DryView are trademarks.

Printed in the USA. Pub No. 7F3098

©Eastman Kodak Company

Rochester, NY 14650
HEALTH IMAGING
SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 01 NOVEMBER 2003

Kodak DryView 8900 LASER IMAGER

Error Code 27-128 Caused by a Misaligned

FILM CENTERING ASSEMBLY

Purpose
This Service Bulletin provides a check and adjustment procedure to ensure that misalignment of the
FILM CENTERING ASSEMBLY will not cause Error 27-128. Also, if Error 27-128 has already
occurred as a result of misalignment, you can use the procedure to resolve the problem.

Note: Error 27-128 can result from other causes, such as failure of FILM CENTERING MOTOR
mst10 or PLATEN CENTERING HOME SENSOR s12, as described in the QuickSheet for this
error code in DIAGNOSTICS MANUAL 8E5983.

Cause
Error 27-128 will occur if misalignment of the FILM CENTERING ASSEMBLY prevents the
ACTUATING ARM from entering PLATEN CENTERING HOME SENSOR s12 to signal that the
ASSEMBLY has reached the “Home” position.

Procedure
Do the checks outlined in the flow chart in Figure 1 on all new installations and at your next service
call for machines already installed. Do the adjustments only if needed.

Eastman Kodak Company, 2003 Pub No. 7F3097

 Notes:
Start
1. See Figure 2 for
identification of components
referenced in this flow chart.
Extend the IMAGING Machine
ASSEMBLY and Record the Serial 2. In several places, the flow
installation Type of visit Service Call
remove the Number and film chart requests that you take
to site? and record measurements.
SHIPPING count.
BRACKETS. This data is to be sent to
Larry D. Williams via Lotus
Notes.
Reboot.
Pull the LINK fully toward Check FINGER RETAINER
the front of the IMAGING gap and record position of
ASSEMBLY to place the FINGER RETAINER Make a 14 x 17
FILM CENTERING relative to FINGER Yes
Can you inch “density”
MECHANISM in its BRACKET. See Figure 3. print? print for skew
mechanical HOME position.
reference.

No
Check and record the
Power down and
position of the FLAG No
Is gap > 0? extend the
relative to the SENSOR.
IMAGING
See Figure 5.
ASSEMBLY.
Yes

Replace the following parts:

Is FLAG position No Reposition FINGER
8E5726 Slide (2)
> 70%? RETAINER per Figure 4.
8E5727 Link (1)
8E5728 Right Bracket(1)
8E5729 Left Bracket(1)
Yes
8E5956 Retainer (2)
8E5957 Left Finger (1)
No adjustment Check and record the
8E5958 Right Finger (1)
needed. Continue with position of the FINGER
8E7072 Torsion Spring (2)
installation. BRACKET relative to the
studs on the SLIDE. See See the FILM CENTERING
Figure 3. ASSEMBLY Replacement
Procedure in the Adjustments
and Replacements Manual.
If necessary, reposition the
LINK per Figure 6
Reassemble the
IMAGING
ASSEMBLY.
Pull the LINK fully toward
the front of the IMAGING
ASSEMBLY to place the
FILM CENTERING Power up and
MECHANISM in its make a 14 x 17
mechanical HOME inch “density”
position. print.

Do the film
centering skew
Check and record the Compare the
adjustment. See
position of the FLAG print to the
the Adjustments
relative to the SENSOR. reference print
and Replacements
See Figure 5. for skew.
Manual.

Is FLAG No
No Is skew
position
> 70%? acceptable?

Yes
Yes
Exit

Figure 1. Film Centering Check and Adjustment Procedure (for Error Code 27-128)

Page 2 Pub No. 7F3097

 FINGER FINGER SLIDE
RETAINER BRACKET

LINK

LEAD STEPPER
See Figures SENSOR See SCREW MOTOR
3 and 4 Figure 5

Figure 2. Component Identification View

Page 3 Pub No. 7F3097

 Gap must be 0

FINGER
RETAINER

FINGER
BRACKET

MOUNTING
STUD on Slide
Slot

Measure this distance but do not

adjust. Send data to Larry
Williams via Lotus Notes.

Figure 3. Centering FINGER RETAINER Out of Adjustment

Page 4 Pub No. 7F3097

 No
Gap FINGER
RETAINER

1. Loosen SCREW.

2. Push RETAINER to
left to close Gap.

3. Tighten SCREW
to 6 in. lbs.

Figure 4. Centering FINGER RETAINER Adjustment

Page 5 Pub No. 7F3097

 FLAG

SENSOR

4.5 mm (0.18 in.)

6.3 mm (0.25 in.)

With mechanism in mechanical Home position, position of FLAG with

respect to SENSOR = 45/63 (about 70% but not less than 70%).

Send measurement data to Larry Williams via Lotus Notes.

Figure 5. Horizontal Position of FLAG with Respect to SENSOR in Home Position

Page 6 Pub No. 7F3097

 SENSOR

FLAG

LINK BRACKET
1. Position LINK BRACKET so FLAG is just to right of
SENSOR feet.
2. Loosen NUTS.
3. Rotate LINK BRACKET left or right to center FLAG
on SENSOR slot.
4. Ensure FLAG is aligned between SENSOR feet.
5. Tighten NUTS to 27 in. lbs.

Figure 6. Link Adjustment to Center FLAG on SENSOR Slot

Page 7 Pub No. 7F3097

 Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA

For more information, please contact:

Technical Service Center
1-800-328-2910

Kodak and DryView are trademarks.

Printed in the USA. Pub No. 7F3097

©Eastman Kodak Company, 2003

Rochester, NY 14650
HEALTH IMAGING