Professional Documents
Culture Documents
PURPOSE
3 What can we do for less money? 3 Where are we wasting time and resources?
5 What makes us stand out? 5 What are our top customer complaints?
6 6
7 7
T EXTERNAL THREATS
What changes are occurring in our market's
1 What is missing in our market? 1 environment?
What could we create or do better than a
2 competitor? 2 What technologies could replace what we do?
4 What new technology could we use? 4 What social changes could threaten us?
6 6
7 7
1 Which opportunities should we pursue? How can we use our strengths to help us succeed?
S INTERNAL STRENGTHS
1 What do our customers love most?
W INTERNAL WEAKNESSSES
1 Where do we lack efficiency?
O EXTERNAL OPPORTUNITIES
1 What is missing in our market?
T EXTERNAL THREATS
1 What changes are occurring in our market's environment?
O OPPORTUNITIES T THREATS
What do our customers love What is missing in our What changes are occurring
1 most? 1 Where do we lack efficiency? 1 market? 1 in our market's environment?
What are we more efficient Where are we wasting What could we create or do What technologies could
2 at? 2 money? 2 better than a competitor? 2 replace what we do?
What do our competitors do What new technology could What social changes could
4 What can we do in less time? 4 better? 4 we use? 4 threaten us?
4
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