Quiz: Multiple Choices (25 items)

1. In a Six Sigma program, it is the leader of a quality improvement project; a full-time

position.

a) Black Belt
b) Green Belt
c) Red Belt
d) Blue Belt

Answer: A. Black Belt

2. What is quality?

a) a degree or level of excellence

b) a subjective term for which each person has his or her own definition
c) a characteristics of a product or service that bear on its ability to satisfy stated
or implied needs
d) all the choices are correct

Answer: D. all the choices are correct

3. It involves designing quality characteristics into a product or service.

a) Quality of Design
b) Quality
c) Dimensions of Quality
d) Quality of Service

Answer: A. Quality of Design

4. A dimension of quality for manufactured products referred to as the basic operating

characteristics of a product; for example, how well a car handles or its gas mileage.

a) Conformance
b) Features
c) Performance
d) Reliability

Answer: C. Performance