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MODULE NO. 1
Title : Statistical Analysis in Business and Management
Overview
Study Guide
Quizzes 20%
Class activities/exercises 20%
Assignment and Project 15%
Attendance/Deportment 10%
Major Examination 35%
Learning Outcomes
Topic Presentation
The nature of business required that decisions about the future be made now.
Typically this are monetary decisions, both short and long term. An engineering
company must decide how much office space it will need in the next five years while
it renegotiates its present lease or decide to build its own office building. A life
insurance company determines rates and premiums based on life expectancies
sometimes 30 years in the future. The monetary considerations are vital --- the
wrong decisions could cost the company a lot of money.
The following examples provide additional illustrations of business situations
requiring statistical analyses.
Accounting. An accounting firm doing an audit for a large national
corporation in the apparel industry is involved in verifying receivables. The company
has receivables all over the Philippines ranging in amounts from P50,000.00 to
P700,000.00. To comply with the auditing standards, the accounting firm has to send
out letters of verification. There are approximately 100,000 account receivables, and
it would be too costly and time consuming to send a letter to each account. The
problem is to determine how many letters to send and to whom to send them. How
many responses would be required to make the survey accurate? Should letters be
sent only to accounts with high balances , low balances , 30 day-old balances, over
90 day balances or what combination of these?
costs, and other production costs. Statistical analysis will be the tool to determine
the appropriate answers to such questions.
Many of these business decision concerning the future are based on the
gathering of historical data, its statistical organization, and the particular opinions
and personal experiences of the decision maker. Historical data is raw information
about the past (for example, how many new cars were bought last year). Raw data
in itself is not particularly useful to the above car manufacturer, but organizing this
data into age groups of automobile purchasers, type of car purchased and the
purchaser income level is.
Statistics organizes information, it is also important to observe that it provides
a thought pattern for training decision makers. Decision makers who know statistics
can interpret and understand the data and can ask the appropriate questions whose
answers are needed in making decisions.
Many people think that business decisions are now easier to make due to the
increased reliance on computers to sort and analyze masses of historical data.
Computers as we know , can digest, store, and categorize information at far greater
speeds and volume than can people. We often forget though that computers are
merely machines, they do only what we tell them to do. So again it is the decision
maker on the scene, a human being , who must understand what questions to ask
and how to ask them. Only in this way will the computer be able to provide useful
information for decision making.
Statistics exists to solve problems. It is both descriptive and analytical tool. A
statistical problem begins with a question of interest in one of the various areas of
management such as accounting, advertising economics, finance, marketing, or
production. However, the methods and techniques of statistical analysis enter the
arena only after some data bearing on the problem are accumulated. After the data
are collected, the next step is often the organization of the data into an
understandable and easily communicable format. Sometimes the data can be
expressed by a pictorial or graphical structure that allows them to be perceived
visually by persons not very familiar by training or experience with numerical
descriptions. Visual methods, when available, are excellent vehicles for
communicating statistical information quickly and clearly to those not trained in
numerical thinking.
Important techniques of pictorially organizing a set of data so as to more
easily convert the information contained therein.
Definition of Statistics:
Is the branch of mathematics that deals with the statistical instrumentation of
Collecting, Classifying , Organization, Presenting, Analyzing, and Interpreting , and
drawing conclusions from the quantitative or numerical data.
Divisions of Statistics
1. Descriptive Statistics - includes collection, classification, presentation and
description of numerical data to be able to summarize and describe the group
characteristics of the data. The origin of descriptive can be traced in the early
days in Babylonia between 4500 BC and 3000 BC.
Example:
Measures of Central Tendency (Mean, Median, Mode), Measures of
Variability (Standard Deviation, Average Deviation, Range), Skewness and
Kurtosis
Example:
Hypothesis testing using the z – test, the t – test, analysis of variance, simple
linear correlation, the chi – square test, regression analysis and time series
analysis.
VARIABLE
QUALITATIVE QUANTITATIVE
DISCREET CONTINUOUS
a) Discrete data - are those data that can be counted e.g., the
number of days for cellphones to fail, the ages of survey respondents
measured to the nearest year, and the number of patients in a hospital.
These data assume only (a finite or infinitely) countable number values.
b) Continuous data - are those that can be measured, e.g. the exact
height of a survey respondent and the exact volume of some liquid
substance. The possible values are unaccountably infinite.
Example :
LEVELS OF MEASUREMENT
Four levels of measurement of variables, nominal, ordinal, interval and ratio. These
are hierarchical in nature and are described as follows :
2. Ordinal level - also deals with c categorical variables like the nominal level,
but in this level ordering is important, that is the values of the variable
could be ranked. For the study of the validity of the statement regarding
effect of breakfast on school performance, students who had healthy
breakfast can be coded 1, those who had unhealthy breakfast as 2 while
those who had no breakfast at all as 3. Using the codes the responses could
3. Interval level – tells us that one unit differs by a certain amount of degree
from another unit. Knowing how much one unit differs from another is an
additional property of the interval level on top of having the properties
possess by the ordinal level. When measuring temperature in Celsius, a
10 degree difference has the same meaning anywhere along the scale –
the difference between 10 and 20 degree Celsius is the same as between
80 and 90 centigrade. But we cannot say that 80 degrees Celsius is twice
as hot as 40 degrees Celsius since there is no true zero, but only an arbitrary
zero point. A measurement of zero degrees Celsius does not reflect a true
“lack of temperature.” Thus, Celsius scale is in interval level. Other example
of a variable measure at the interval is the Intelligence Quotient (IQ) of a
person.
4. Ratio level - also tells us that one unit has so many times as much of the
property as does another unit. The ratio level possesses a meaningful
(unique and non arbitrary ) absolute, fixed zero point and allow all arithmetic
operations. The existence of the zero point is the only difference between
ratio and interval level of measurement. Examples of the ratio scale include
mass, heights, weights, energy and electric charge. With mass as an
example, the difference between 120 grams and135 grams is 15 grams, and
this is the same difference between 380 grams and 395 grams. The level at
any given point is constant , and a measurement of 0 reflects a complete lack
of mass.
References
1. Albert, Jose Ramon G., Ph.D. Training Manual, Teaching for Senior
High School Statistics and Probability, 2016
2. Almeda, Josefina Venegas, Capistrano, Therese Garcia, Sarte,
Genelyn Ma. Ferry Elementary Statistics 2010.
3. Sirug, Winston S. Ph. D., Basic Probability and Statistics
A Step by Step Approach.
4. Stephen A. Book / Marc J. Epstein. Statistical Analysis