Julie A.

Fricke
 | jujufricke@gmail.com

Professional/Person Summary
A quick study and a highly motivated outgoing person. Very much thrive on staying current with
assigned tasks and timely completion. A detail oriented and highly organized individual that can
work alongside a team or work individually on projects. I am always willing to learn new things
and increase my education level when given the opportunity.

Education
BACHELOR’S IN HEALTHCARE ADMINISTRATION | CURRENTLY ENROLLED | SANTA FE
COLLEGE
 
AAPC- CERTIFIED PROFESSIONAL CODER COURSE | 2018
 
AA DEGREE | 2016 | SANTA FE COLLEGE
· Major in Nursing

Skills & Abilities

· Excellent Problem Solver · Close Attention to Detail

· Great Team Builder · Effective Decision-Making Skills

· Friendly Customer Service Professionalism · Knowledge in Health Information

· Management of Provider Management and Leadership
Schedule/Templates

· Missing Charge Report Investigations · Medical Terminology

· Exceptional Verbal and Written
Communication
· Outstanding Conflict Resolution
· Knowledge in all Insurance Carriers
· Knowledge of Guarantor/Hospital Account
Maintenance workflow
· Charge Entry/Charge Capture
· EPIC Physicians Template Building
· KRONOS timekeeping system operation
knowledge
· Staff evaluation completion

Experience
PRACTICE SUPERVISOR II | UFP WOMEN’S’ HEALTH MP | MAY 2019 – PRESENT
 Supervised 13 administrative staff, monitored staffing levels appropriate to volume and
services for patient care, and supervised the daily activity of staff.
 Acts as the first responder to issues that arise in the practice daily, from provider issues to
patient complaints.
  Ensured that front-line financial functions are performed daily in accordance with UFHP
policies and procedures.
 Assists with Provider Schedules template management.
 Worked cooperatively with co-workers, volunteers, medical staff and other team members
to achieve goals.
 Responded positively to change, showed willingness to learn new ways to accomplish
work.
 Recognized problems and works systematically and logically to resolve them.
 Strived to develop the performance of others by providing constructive feedback and
coaching. Maintained a high level of professionalism and responsibility.

LEAD FINANCIAL COUNSELOR | UF HEALTH PEDIATRICS | NOVEMBER 7, 2016 – MAY 1, 2019

· Epic/Cadence/Work queues
· Processed clinic charges daily, ensured completion and accuracy for timely reimbursement.
· Managed financial transactions including collection of fees due at time of service, past due
accounts and communicated with billing team concerning patient account updates.
· Entered information into the EMR system efficiently and without errors.
· EPIC Clerical/Referral in baskets, CRM research and review, referral processing, obtained
prior authorizations, and created provider template/schedules.
· Educated clinical staff with correct processes and procedures.
 
CNA | Williston Care Center | 2014-2015
 
Work Gap – Active-Duty Military Moves – 2010 -2014
Fort Carson, CO 2010-2012 and Fort Campbell, KY 2012-2014
 
Financial Specialist | Shand’s Healthcare @ Crown Pointe/Magnolia Parke | 2004-
2009
 Completed all clinical referrals.
 Scheduled clerical, specialist appointments and procedures.
 Financial counseling
 Excellent computer skills with Microsoft, IDX, Medical Manager and HIS systems.
 Keyed clinical charges with excellence.
 Medical Terminology knowledge.
 Insurance billing reports.
 Clerical Supervisor

Financial Specialist Billing Rep | Shand’s Healthcare B/AR | 2001-2002

 Medicaid claims billing and corrections.
 Processed daily Medicaid claims for inpatient Internal Medicine.
 Completed claim audits.

Office Rep | Shand’s Healthcare-Children’ Specialty Clinic | 1999-2001

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 Clinical check-out
 Answered incoming phone calls.
 Charge entry with IDX and HIS system.
 Customer service excellence.
 Applied account corrections and coding of daily charges.
 Billing audits performed daily.

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