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Microsoft Windows 10 x64 Home Premium Edition (Build 19041)

ASUSTeK COMPUTER INC. X450LD


iTunes 12.10.10.2
FairPlay 2.14.46
iPod Updater Library 12.0
Apple Mobile Device 14.1.0.35
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 000002AA8165D30C

Current user is not an administrator.


The current local date and time is 2021-03-21 22:28:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is supported.
Display scaling 100.00

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.19041.789
c:\windows\system32\msvcp140.dll: 14.28.29325.2
c:\windows\system32\vcruntime140_1.dll: 14.28.29325.2
c:\windows\system32\vcruntime140.dll: 14.28.29325.2
c:\windows\system32\msvcp110_win.dll: 10.0.19041.546

**** External Plug-ins Information ****

Bonjour service 3.1.0.1 (333.18) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {9A327C25-C1DB-4A6D-AA7E-D88D72DE3949}


Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Adapter Name: {64B19275-3431-401F-9B47-BC684AB1191D}


Description: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:
Adapter Name: {57976648-8928-4EDF-9364-C6FC5012DFB3}
Description: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
IP Address: 180.143.19.107
Subnet Mask: 255.255.255.0
Default Gateway: 180.143.19.1
DHCP Enabled: Yes
DHCP Server: 180.143.19.1
Lease Obtained: Sun Mar 21 22:09:54 2021

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers: 180.143.19.1

Adapter Name: {5D1BA057-0D43-41D3-AB9E-72C4269D7CFA}


Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Adapter Name: {47D48BFE-9D05-4BBE-AEDD-A45E1409B349}


Description: Microsoft Wi-Fi Direct Virtual Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Adapter Name: {8FB49F21-08BB-431F-A0E1-B3C48C0B388B}


Description: Microsoft Hosted Network Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Active Connection: LAN Connection


Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.


iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.


The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2021-03-21 22:17:22.

**** CD/DVD Drive Tests ****

Drive is empty.

The drive can burn audio CD with Disc At Once mode.

**** Device Connectivity Tests ****

iPodService 12.10.10.2 (x64) is currently running.


Apple Mobile Device Service 486.0.2.23 is currently running.
iTunesHelper 12.10.10.2 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

iPhone, iPhone 4 (GSM) running firmware version 7.1.2


Serial Number: 871249FBA4T

**** Device Sync Tests ****

Sync tests completed successfully.

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