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A Study On Importance of Product Design in Digital Marketing
A Study On Importance of Product Design in Digital Marketing
On
Submitted to
(Assistant Professor)
In partial fulfillment of the requirement of the award of the degree of
Prepared by
Jayshree Naidu
197960592066
July 2020
Student’s Declaration
I hereby declare that the summer internship project report titled “A STUDY ON
IMPORTANCE OF PRODUCT DESIGN IN DIGITAL MARKETING” -
KGMS Broking & Research (P) Ltd if applicable is the result of my own
work and my indebtedness to other work publication, reference, if any, have
been duly acknowledged. If I am found guilty of copying from any other report
or published information and showing as my own work, or extending the
plagiarism limit, I understand that I shall be liable and punishable by the
university, which may be included failing me in examination or any other
punishment that university may decide.
The major problem that I faced during my internship was that there
was Covid-19 pandemic due to which we have to work from home; it
was not possible to include all the aspects of the Digital Marketing as
it deals with hundreds of different items. Though I have tried my best
to keep the report free from errors, I apologize if any error is found
which was not deliberately made. If the report can help any person in
providing information, I will feel that the purpose of the report has
been fulfilled.
ACKNOWLEDGEMENT
1 Introduction 9
3 Literature Review 36
4 Research Methodology 39
Bibliography 52
Questionnaire 53
Introduction
OVERVIEW
Brokerage Company:
The company that connects the buyer and seller for any transactions or work and acts
as a middleman is said to be the Brokerage Company. These companies get paid
when they finish the work and transactions are successfully transferred, some
percentage of the amount is received as fees or commission. Many discount
brokerages have instituted Zero commission trading, which leads to loss. A broker is
a person or firm who arranges transactions between a buyer and a seller for a
commission when the deal is executed. A broker who also acts as a seller or as a buyer
becomes a principal party to the deal. Neither role should be confused with that of an
agent - one who acts on behalf of a principal party in a deal.
In the other industries like real estate have also functions using the same brokerage
company format of selling the property by the brokers and the brokers get a
commission on selling the property in front the real estate also gets the commission
from brokers.
If there exists a perfect market, no one would need the brokerage company as if the
person will be having enough knowledge about the product and might buy the same
without paying extra money named as brokerage. However, there is less information,
opacity, and asymmetric knowledge. As a result, buyers don't always know who the
sellers are and information regarding the seller's offers. And even sellers are in the
same position.
The following are a brief description of the three major types. Let us discuss each
below.
Full-service brokerage: A professional financial adviser who manages all
investment decisions and provides ongoing advice and support is provided in
Full-Service brokerage. Such brokerages are the most expensive option.
Investors have a wide range of options in terms of brokerage companies. The types of
service are dependent on their level of market knowledge, sophistication, risk
tolerance, and comfort in trusting others to manage their money.
Key Takeaways:
There are several types of brokerage companies one which provides a wide
range of products and other a wide range of services at different costs or
fees.
Types of Brokerages
1. Full-Service Brokerage:-
Full-service brokers can provide expertise for people who don't have the time to stay
up-to-date on complicated issues such as tax or estate planning; however, for those
who just want to execute trades without the extra services, discount brokers are the
way to go.
2. Discount Brokerage:-
A discount brokerage is used for buying and selling securities at a lower rate. A
discount brokerage is ideal for investors who trade frequently but don’t need
investment advice and have smaller portfolios. Compare that with a full-service
brokerage, which offers financial planning, advice, and wealth management services.
Discount brokerages usually offer sophisticated online trading platforms that let
customers order financial products such as stocks, bonds, and commodities. This type
of trading is often intimidating to novice investors.
The first discount brokerage is often attributed to Charles Schwab in the 1970s and
1980s. Since the advent of online trading in the late 1990s, commissions for discount
brokers have fallen dramatically, to where they now average around Rs.4 to Rs.5 per
trade. Today, most discount brokerages are also online brokerages. A recent trend is
for ETF trades executed through online brokers to carry zero commission. Other
online brokerages such as Robin Hood, which only offer access via a mobile app, are
pioneering zero commissions on all trades.
3. Robo-Advisers:-
While Robo-advisors are most common in the United States, they are also present in
Europe, Australia, India, Canada, and Asia.
History of Stock Exchange in India
During the latter half of the 19th-century, occasionally in India trading of shares
started. In 1894, the brokers of Ahmedabad formed the Ahmadabad Share and Stock
Brokers Association, later known as the Ahmadabad Stock Exchange (Second stock
Exchange of India).
During the 1900s, another major center of share trading on account of the starting of
several indigenous industrial enterprises, the third stock exchange of the country was
started by Kolkata Stock Brokers in 1908. The fourth Stock Exchange was started in
1920 at Chennai. In 1923, it ceased to exist. Later, in 1937 the Madras Stock
Exchange was revived as many new cotton textile mills and plantation companies
were floated in South India. Three more were established before independence at
Indore in 1930, at Hyderabad in 1943, and at Delhi in 1947 thus at the time of
independence Seven stock exchanges were functioning in the major cities of the
country. The numbers didn’t change in the decade from 1947 to 1977, other than
Bangalore Stock Exchange in 1957.
During the 1980s below were established:
· The remaining five members are nominated by the Union Government of India; out
of them, at least three shall be whole-time members.
After the amendment of 1999, collective investment schemes were brought under
The Preamble of the Securities and Exchange Board of India describes the basic
functions of the Securities and Exchange Board of India as "to protect the interests of
investors in securities and to promote the development of, and to regulate the
securities market and for matters connected therewith or incidental thereto".
SEBI has to be responsive to the needs of three groups, which constitute the market:
· Issuers of securities
· Investors
· Market intermediaries
KGMS Broking & Research (P) Ltd is an intermediary for all investment products like capital
markets, Money market, Mutual Funds and Fixed income group. Apart from investments
products, they serve for liabilities products like auto loan and housing loan. Company
customized approach provides unparalleled opportunities for company valued investor.
Company goal of succeeding together with passion and trust help company client to exceed
those expectation & create a sustainable competitive advantage that leads to gather profits.
They build their capabilities and leadership skills at every level and give them
every possible opportunity to perform.
Company Vision:
To earn the title of the most esteemed organization in the country by generating substantial
economic benefits through ethical practices to our customers.
Company Mission:
At KGMS, they are a world of most talented people leading your way towards investing in
this Dynamic & Demanding playground. Here, 'Transformational Leaders' are the ones who
possess the right leadership skills to flourish and succeed at every level of the business. Our
core values demonstrate our ability to commit to the highest principles of personal and
professional conduct, enlightening our clients with the ability to make successful decisions
and evolve a relationship based out of 'Trust' and 'Allegiance'.
Services:
Strategy: Not every market gives you the same returns with equivalent risks. The one who
can understand this subject is the 'Real Strategist', who can give you a wide range of lucrative
options to pick from.
Returns: Any profits that you yield are a combination of essential market expertise and
smart investment plans. Returns are the result of calculated risks and they make sure to do
their Maths.
Apprehension: A deep understanding of your financials and accurate calculations for your
best returns makes us your entrusted advisor. Every client has different needs and they have
tailor-made solutions to serve the same.
Money Markets
• G-SECS.
• Zero Coupon Bonds.
• Taxable Bonds.
• Tax Free Bonds.
• Treasury Bills.
• Commercial Papers.
Mutual Funds
• Fixed Maturity Plans.
• Systematic Investment Planning.
• Equity Mutual Funds.
• Debt Mutual Funds.
• Infra Bonds.
• ELSS SCHEMES.
• NHAI REC
• Public Sector Fixed Deposits.
• Private Sector Fixed Deposits.
Auto Loans
• PV Loans
• CV Loans
• Infra. Equipment Loans
• Bulk Loans
Housing Loans
• Housing Loans
• Commercial Loans
• Mortgage Loans
Digital product
design
Digital Marketing
7. Psychology effect
Product Designers will join the development team to see through their solution. UI
audits, micro-interactions, App Store requirements, you name it, are all part of the
Product Design process. Product Designers will also work with marketing and
stakeholders to ensure the story is consistent with the product through the development
of social assets and websites.
This is an ever-evolving world. We all feel it. That which was extraordinary yesterday
is mundane today and stale tomorrow. Product design is still trying to figure out its
place within this highly reactive space. Hell, half the platforms we have to design for
today didn’t even exist a couple of years ago. And you can be sure there will be even
more in the years to come with even more complex experiences to discover and create
solutions for.
Product design is thus adaptive, agile, and flexible. As Product Designers, we need to
understand that while good, well thought through design is timeless, nothing is
forever, and we need to be open to whatever change may come our way.
We’re just starting to wrap our heads around Product Design, and that’s ok because
this industry and the technology behind it moves so fast we are running to keep up
with it. New capabilities in codeless prototyping, micro-interactions, animations, and
work tools like the aforementioned InVision Studio not only allow us to push the
limits of product design but also the capabilities of the tools we used to create and
show them.
Unfortunately, product design has classically been seen as purely aesthetic. This is a
perception we have to change. We are the architects of the user experience! And as
such, it is our responsibility to educate those around us, above us, and under us, about
what it is we actually can and should be doing.
When you hire a Product Owner, you likely do so because this person is well-versed in
a wide range of disciplines; they understand some Front and Backend Coding,
Timing, Budgeting, Business Valuation, Analytics, Management, etc. In many
ways, this is how you should be thinking about hiring Product Designers. Sure, they
might have a beautiful portfolio, but can they be a key player throughout the entire
product development process? A good Product Designer should know a bit of
animation, prototyping, coding, user research, visual and interaction design, market
validation modeling, customer scenario, and journey mapping modeling. They should
know when to deliver wireframes, and when to deliver pixel-perfect mockups. They
should know when to use animation, and when to prototype. They should know how
to validate a product hypothesis, communicate and gather data on what the user wants,
and aggregate this data into business intelligence information to the stakeholders. Last
but not least, they should know how to convincingly communicate their solutions.
We’ve gone from being at the end of the product development and design cycle to the
very forefront. In a nutshell, you could say that we’ve truly gone from being a cursory
consideration as the beauticians of the product to the curators of that which matters
most—the user experience.
When talking about digital publishing, you essentially have three options. All are
viable options for your business, but the right one for you depends a lot on your
personality and goals.
1. Written
This is the most common form of digital information product, and it's a great option
for people who don't know how to create digital products.
2. Audio
This kind of digital information product is becoming more and more popular every
year. It includes formats such as audio courses, music, guided meditation, and
podcasts.
3. Video
Things like presentations and video courses have a high perceived value, and all that's
required is a computer and a good microphone. A nice PowerPoint presentation and
use screen recording software to record yourself talking through the points.
Health
Wealth
Relationships
Research 3: Ask
Once the problem has been defined, the benefits of the product can be outlined. Once
this has been accomplished, it's time to create the actual product.
Written
Audio
Video
Option 1: Do It Yourself
The Do It Yourself method has three ways to do it.
1. Written Products
E-Books
Reports
Written course
2. Audio Products
Audio courses
Guided meditations
Music
Podcasts
Video courses
Presentations
Slideshow
Up-work
Guru
i - Writer
Fiver
1. Data-Camp:
Data-Camp is building the most comprehensive online learning resource for data
science and analytics. We define success as helping individuals and companies to
become more data fluent
4. Netflix
Netflix is an OTT platform. Below are three things that Netflix provides to its
consumers:
Quality
Quantity
Innovation
5. Medium
This blog is filled with different types of information with better quality content
and fresh ideas. The whole process of creating a digital product consists of three main
steps:
1. Choose a niche
2. Brainstorming a product
Business
The product designs are made to be sold out one day. But when it comes to innovation
in product design there must be a solution in it and for that one has to research the
product thoroughly.
UX Design
User experience (UX) design is the process design teams use to create products that
provide meaningful and relevant experiences to users. Where UX Design is an
important aspect in UI Design
Interaction Design
A product designer should have a good understanding of how System and Human
Interaction works.
UI Design
Copywriting
Copywriting is the act or occupation of writing the text for advertising or other forms
of marketing. The product, called copy or sales copy, is written content that aims to
increase brand awareness and ultimately persuade a person or group to take a
particular action
Motion Design
Sound Design
One does not need to hire a musician or sound artist but the designer must understand
the music.
Coding
Coding, in simpler terms, means feeding our commands in the computer in a language
the computer understands, so that the computer can carry out the said command, and
performs the task. One must not need to learn to code but basic information may help
in betterment.
Content Design
Marketing
The action or business of promoting and selling products or services, including market
research and advertising. If a product is not marketable, there must be something
fundamentally wrong in its concept and/or execution.
App Store Optimization is an app version of SEO. These are to be known on entry-
level So that we can look after the keywords mentioned, their description, and also
helping in icon designing and screenshots.
An orchestra conductor
The product designer is the one who solely takes into account the above skills and
manages accordingly like an orchestra manager. It works as he orders and everything
is dependent on that product designer.
Below is the ratio of the above skills that helps them working in proportions.
Objective
To know the actual problem that is being occurred in the company and gives
a solution accordingly.
To launch the product into the market with an innovative idea that
demonstrates the demand for a particular solution.
Digital marketing has increased in the last few years in India. People have
different views about it. But the fact is this digital marketing has tremendous
potential to increase sales provided businesses should know to implement it in
the right way. Benefits like increased brand recognition and better brand
loyalty can be gained by an effective digital media plan. Digital marketing
campaign help in reduction in costs, boost in inbound traffic, and better
ranking in search engines.
Sampling Method:
For the survey purpose, I have used a Convenience sampling method.
Sample size:
Total of 90 people I have taken as respondents.
DATA COLLECTION
The data which is collected is by using primary and secondary data.
Primary data
For primary data, the data was filled up via Google forms, and the method for
collecting data is used in the Convenience Sampling method
Secondary data
The blogs and pictures facts related to the topic are collected by using the
websites and newspapers.
RESEARCH OBJECTIVE
1. To find the importance of Product Design in Digital Space.
2. To find out the interest over these designs according to the age and
medium.
3. To find the psychological impact of prospects over the products.
Data Interpretation
and Analysis
Data Analysis and Interpretation
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, females were 22.2% and Male 77.8%.
Age Count Percentage
0-17 0 0.00%
18-30 54 60.00%
31-45 20 22.22%
45-more 16 17.78%
Grand Total 90 100.00%
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, are more used by the youth from age 18-30.
usage of
online Count Percentage
apps
Yes 90 100.00%
No 0 0.00%
Grand
90 100.00%
Total
Interpretation:
From the above data, we can conclude that the usages of the digital medium
among the sample, 100% of people are using online apps.
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, 74% of people are getting the daily issues and events
that occur all over the country via social media. We can say that nowadays
social media is a platform where digital marketing is peak. So, product
design digital can work well in social media.
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, 85.6% people are using WhatsApp often, and then
comes YouTube and Instagram with 67.8% and 58.9% respectively.
So, Whatsapp can be a better medium but one cannot post their digital
product designs. Then they have options for YouTube and Instagram.
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, 71.1% of people are influenced by random
Advertisements and promotions where only 28.9% don’t check them out.
So, when digital product designs are innovative and attractive, people will
automatically be eager to know about the product.
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, 56.7% people check out to know the price of the
product, and 41.1% people get attracted by the digital product design and
check for its quality. The most important point that the look matters in
digital product designing, where 37.8% agree that they click randomly
because it looks good.
Budge Lack of Little or no Hard to
Particulars
t Knowledge Strategy track
Agree 30 27 23 27
Disagree 16 17 22 26
Neither Agree or
23 28 35 24
Disagree
Strongly Agree 14 8 3 6
Strongly Disagree 7 10 7 7
Grand Total 90 90 90 90
Interpretation:
From the above data, we can conclude that the usage of the digital medium
among the sample, 30 people agree that Budget is the challenge to know the
service or product, and 28 people neither agree nor disagree regarding
knowledge of product and services. The highest number of people says that
it is also neither agreed nor disagrees in the case of strategy. At last 27
people agree regarding the tracking process of product and service.
Findings and
Conclusion
Findings:
From the above data analysis and literature reviews, digital marketing is an
evolving process that gradually and deeply progressing.
The digital mediums are more used by the youth from age 18-30. All are using
online apps.
We can say that nowadays social media is a platform where digital marketing is
in peak. So, product design digital can work well in social media.
So, Whatsapp can be a better medium but one cannot post their digital product
designs. Then they have options for Youtube and Instagram.
When digital product designs are innovative and attractive, people will
automatically be eager to know about the product.
56.7% of people check out to know the price of the product and 41.1% of
people get attracted by the digital product design and check for its quality. The
most important point that the look matters in digital product designing, where
37.8% agree that they click on ads because it looks good.
30 people agree that Budget is the challenge to know the service or product,
and 28 people neither agree nor disagree regarding knowledge of product and
services. The highest number of people says that it is also neither agreed nor
disagrees in the case of strategy. At last 27 people agree regarding the tracking
process of product and service.
Conclusion
Digital product designing is important in the digital marketing field as people use
more often online apps and social media. Digital marketing is the growing industry
and also be the long term options for brand recognition and product or service
marketing. Due to which the product designing must be attractive and easy to
understand. So that consumers will give a glance at the product or services.
Summarizing the point’s digital product design has been a problem-solving in the
company which also produces the company to think unique or innovative.
Bibliography
https://www.investopedia.com/terms/b/brokerage-company.asp
https://www.sharegyaan.com/history-of-stock-market-in-india/
https://economictimes.indiatimes.com/markets/stocks/news/survival-
of-the-fittest-stockbroking-industry-growing-through-
challenges/articleshow/71862858.cms?from=mdr
https://www.smashingmagazine.com/2018/01/comprehensive-guide-
product-design/
https://lurn.com/blog/create-digital-product
https://uxdesign.cc/whats-a-digital-product-designer-50e09a125efb
http://kgms.co.in/
Annexure
1. Email Address:________________________
2. Gender :
Male
Female
Other
3. Age :
0 - 17
18-30
31- 45
45 and more
4. Do you use online apps? (Social media, Amazon, Urban Clap, Etc.)
Yes
No
5. If yes then, where do you get to know about the daily issues or daily events?
Newspaper
Blogs
Social Media
Emails
Others_______________
6. How Often do you use online apps daily? (Only in Numeric)
7. Which Social Media do you use often?
Instagram
Facebook
Snap chat
Whatsapp
YouTube
Pinterest
Twitter
Others __________________
8. Have you ever get influenced by Advertisements or promotions, and click to
look, what the product is all about?
Yes
No
9. Why did you try a Product/Service the first time?
Looks good
Easy to use/convenient
Price value
Solves problem
Readily available
Best quality
Just what I need
Advertising
Just to know
Others _______________
10. What is the biggest challenge of knowing the product/service?