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Chapter - 7

Pay for Performance and


Financial Incentives

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 1


Introduction

There are many work motivators, including

 promotions
 desirable work assignments
 peer recognition
 work freedom

but the focus in this chapter is pay.

they all help maintain employee commitment

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 2


Rewards Review
Intrinsic Extrinsic

Financial Non-financial
participation in
decision making

Performance Implied Explicit assigned


greater job based membership-based membership-based parking space
freedom
preferred
cost of living protection
more bonuses assignments
increase Program
responsibility
business
labor market pay for time
opportunities piecework cards
adjustment not worked
for growth
own
services/
diversity commission profit sharing secretary
perks
of activities
impressive
incentive time-in-rank title
plans increase

merit pay
plans

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 3


Types of Reward Plans

Intrinsic versus Extrinsic Rewards

intrinsic rewards (personal satisfactions)


come from the job itself, such as:

 pride in one’s work


 feelings of accomplishment
 being part of a work team

extrinsic rewards come from a source


outside the job, mainly by management:

money
promotions
benefits

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 4


Types of Reward Plans

Financial versus Nonfinancial Rewards

financial rewards:
 wages
 bonuses
 profit sharing
 pension plans
 paid leaves
 purchase discounts
nonfinancial rewards:
make life on the job more attractive;
employees vary greatly on what types they like

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 5


Types of Reward Plans

Performance-based versus Membership-Based

 performance-based rewards are tied to specific job


performance criteria
 commissions
 piecework pay plans
 incentive systems
 group bonuses
 merit pay

 membership-based rewards such as cost-of-living


increases, benefits, and salary increases are
offered to all employees

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 6


Compensation Administration

Companies derive their compensation programs


from job evaluation, which defines the appropriate
worth of each job.
An effective, fair compensation program
attracts motivates retains
competent employees.

Both employees and employers


can research compensation
facts and issues at
www.salary.com
http://salary.nytimes.com/
http://www.salaryexpert.com/

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 7


Job Evaluation and the Pay Structure

Job evaluation helps set pay structure.

Job analysis information determines the relative value, or


rank, of each job in the organization.

Other pay structure factors:


labor market conditions
collective bargaining
individual skill differences
Research wage information at
the Bureau of Labor Statistics
http://www.bls.gov/bls/blswage.htm

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 8


Job Evaluation and the Pay Structure

Job Evaluation Methods

ordering classification point


method method method

A committee places Jobs placed in grades Jobs are rated and


jobs in a simple rank to compare their allocated points on
order from highest descriptions to the several criteria.
(worth highest pay) to benchmarked jobs. Jobs with similar
lowest. Look for a common point totals are
denominator (skills, placed in similar pay
knowledge, grades. Offers the
responsibility). greatest stability.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 9


Job Evaluation and the Pay Structure

Establishing the Pay Structure

Step: 1
compensation
surveys

Used to gather factual


data on pay rates for
other organizations.
Information is often
collected on associated
employee benefits as
well.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 10


Job Evaluation and the Pay Structure

Establishing the Pay Structure

Step: 2
wage
curves

Drawn by plotting job


evaluation data (such as
job points or grades)
against pay rates (actual
or from survey data).
Indicates whether pay
structure is logical.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 11


Job Evaluation and the Pay Structure

Establishing the Pay Structure

Step: 3
wage
structure

Designates pay ranges


for jobs of similar
value. Results in a
logical hierarchy of
wages, in overlapping
ranges.

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 12


Job Evaluation and the Pay Structure

External factors also influence pay structure.

geographic differences (local supply and demand)

labor supply (low supply = higher wages and vice versa)

competition (HR can match, lead, or lag)

cost of living as determined by the CPI

collective bargaining (unions)

employees must know how the pay structure is derived

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 13


Special Cases of Compensation

Incentive Compensation Plans

individual organization-wide

group

incentives can be added to the basic pay structure to


provide rewards for performance

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 14


Special Cases of Compensation

Individual Incentives

 merit pay plans (annual increase, based on


performance)

 piecework plans (pay based on number of units


produced typically in a specified time period)

 time-savings bonuses and commissions

these work best where clear objectives are set and tasks are
independent

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 15


Special Cases of Compensation

Group Incentives
Incentives can be offered to groups, rather than individuals, when
employees' tasks are interdependent and require cooperation.

Advantages Disadvantages

Focuses the group on specific Can be costly to install and administer.


performance targets. De-emphasizes individual performance,
Since rewards are controllable by which can result in excessive peer
individuals, the programs can be very pressure.
motivational. Requires open communication with
The program can be integrated with other employees on costs, profitability, etc. If the
corporate initiatives and leads to improved performance targets are not carefully
communication and employee relations selected, adverse results may occur.
See:
http://www.hrdm.net/en/group_incentive.htm

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 16


Special Cases of Compensation

Organization-wide Incentives
 direct employee efforts toward organizational goals (such as
cost reduction)

 Scanlon Plan - supervisor and employee committees


suggest labor-saving improvements.
See
http://www.scanlonleader.org/index.php/Plans-ect./Plans-ect.html

 IMPROSHARE - formula is used to determine bonuses


based on labor cost savings.

See http://www.qualitydigest.com/jul/gainshre.html

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 17


Executive Compensation Programs

Supplemental Financial Compensation

deferred bonuses – paid to executives over


extended time periods, to encourage them to stay
with the company

stock options – allow executives to purchase


stock in the future at a fixed price

hiring bonuses – compensate for the deferred


compensation lost when leaving a former
company

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 18


Executive Compensation Programs
Supplemental Nonfinancial Compensation Perquisites

club
memberships paid life insurance
free financial, legal and
tax counseling
supplemental
retirement accounts

interest-
free loans
perks may postretirement
include consulting contracts

mortgage assistance

expense accounts

company cars supplemental


disability insurance

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 19


International Compensation

International compensation packages generally


utilize the “balance-sheet approach,” using these
four factors:
 base pay: the pay of employees in comparable jobs at home
 differentials: compensation given to offset higher costs of
living abroad
 incentives: inducements given to encourage employees to
accept overseas assignments
 assistance programs: payment for expenses involved in
moving a family abroad and in providing some services
overseas

HR needs to understand the statutory requirements of each country

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 20


Introduction

Employee Benefits
 have grown in importance and variety

 are typically membership-based rewards


offered to attract and keep employees

 do not directly affect a worker’s performance,


but inadequate benefits lead to employee
dissatisfaction

legislation, unions, and a changing workforce have


expanded benefit offerings

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 21


Introduction

 benefit and service offerings add about 30% to an


organization’s payroll cost

 benefits become the focus of negotiations with


employees when large wage and salary increases
are not feasible

Some of the benefits we enjoy today were established under


Franklin Roosevelt’s New Deal as a response to the Great Depression--
most notably unemployment insurance and social security.
To get a taste of this extraordinary time, watch
http://www.youtube.com/watch?v=4F4yT0KAMyo

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 22


Introduction

Contemporary Benefits Offerings

 benefits today reflect a diverse workforce


 challenge -- designing a benefits package that
is lawful and attractive
meets legal attracts applicants
requirements and current workers

health insurance
social security
retirement plans
unemployment compensation
time off
workers’ compensation
disability
FMLA
life insurance

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 23


Legally Required Benefits

Social Security

 financed by equal employee and employer


contributions, based on a percentage of
earnings
 provides income for retirees, disabled workers
and surviving dependents
 provides some health insurance coverage
through Medicare

SS was never intended to be sole source of retirement income.


Watch: http://www.youtube.com/watch?v=aVZijG4WSOw

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 24


Legally Required Benefits

Unemployment Compensation
 funded by employers who pay combined federal and
state tax imposed on taxable wage base
 tax varies based on organization’s unemployment
experience: the more layoffs, the higher the rate
 provides employees with some income continuation
during periods of involuntary unemployment
 typical coverage is for 26 weeks

Requirements to Receiving Unemployment Benefits:


1. involuntary loss of job (but not having been fired)
2. must have worked a minimum number of weeks
3. have applied to a state agency for unemployment
4. have registered for available work
5. are willing to accept any suitable job offered through the state agency

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 25


Legally Required Benefits

Workers’ Compensation

 paid for by the organization


 rates based on likelihood of
accidents, past history, and the
type of industry
 benefits pay expenses and/or
compensate for losses
resulting from work-related
accidents or illness, regardless
of fault

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 26


Voluntary Benefits

Health Insurance

 increases in healthcare costs have made


health insurance a critical benefit
 healthcare costs are growing faster than
wages
 purpose is to protect employee from
catastrophic loss should a serious illness
occur

The current debate over a public option for health insurance is


heated. For the pros and cons, see:
http://www.balancedpolitics.org/universal_health_care.htm

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 27


Retirement Benefits

Defined Benefit Plans

 plan specifies the dollar benefit workers receive


at retirement

 usually based on some formula of years of


service and average final compensation

 used more in government and unionized


industries

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 28


Paid Time Off

Vacation and Holiday Leave

 vacation time is usually related to the


length of time on the job

 some companies also allow personal days


that can be used for any reason

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 29


Paid Time Off

Disability Insurance Programs

 provides salary continuation for:


 short-term disabilities (sick leave)
 long-term disabilities (coverage usually effective
after 6 months)

 some companies provide financial incentives


to employees to not use their sick leave

 long-term disability plans usually replace a


portion of the employee’s salary, often 60%

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 30


Survivor Benefits

Group Term Life Insurance

 benefit is usually based on one’s annual rate of pay


 supplemental insurance increases coverage to two to
five-times the employee’s salary

Travel Insurance

 life insurance for business travel-related deaths (not


including normal commuting)

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 31


Survivor Benefits

The Service Side of Benefits

1. Social and recreational events


2. employee assistance programs
3. credit unions
4. housing
5. tuition reimbursement
6. uniforms
7. company-paid transportation
8. parking

employers often can provide services at no cost or


at a significant reduction from the usual cost

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 32


Thank You

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 6, slide 33

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