Professional Documents
Culture Documents
TOP15
TECHNOLOGIES
Adopted by
BEAUTY RETAIL
April 30, 2015
TECHNICALLY BEAUTIFUL
• As
with
just
about
every
industry
these
days,
beauty
has
become
digitized,
and
beauty
is
surprisingly
amenable
to
digital
technologies
• Beauty,
technology,
and
science
are
colliding
and
cross-‐pollinating,
as
technologies
from
diverse
industries
are
advancing
beauty
• As
the
smartphone
has
become
the
hub
of
our
digital
lives,
it
has
also
become
our
personal
beauty
consultant
and
beauty
counter
• Consumers
are
taking
control
of
their
own
beauty
regimens,
ordering
at-‐home
services,
purchasing
subscriptions,
using
at-‐home
beauty
devices,
and
just
printing
them
with
3D
printers
D EBO RA H W EI N S WI G
Ex e c uti ve D ir ec to r – H ea d of G lo ba l Re tai l & Tec h n o log y
Fu n g Bus i n es s I n tel li g en c e C en tr e
d ebo ra h we in s w ig @ f un g 19 37. c om N e w Y or k : 64 6. 83 9.7 017
1. Facial Mapping
2. Magic Mirrors
3. Magic Mirror Displays for Shopper Engagement
4. Color Matching Goes High-Tech
Conclusion
Executive Summary
As
with
just
about
every
industry
these
days,
beauty
has
become
digitized.
The
meaning
here
is
not
that
beauty
is
binary,
represented
with
a
one
or
a
zero,
but
rather
that
it
has
incorporated
and,
hopefully,
become
enhanced
via
digital
devices
and
processing
methods.
Beauty
is
surprisingly
App
amenable
to
digitization,
even
though
on
the
surface,
there
seems
to
be
little
overlap
between
the
worlds
of
tech
gurus
and
beauty
mavens.
A
deeper
analysis
reveals
that
the
beauty
industry
actually
depends
on
many
technologies.
It’s
highly
visual,
and
the
digital
realm
enables
the
easy
Au gmented
Displays
recording,
cataloging
and
manipulation
of
vast
numbers
of
Reality
images.
Beauty
products
also
depend
on
chemistry
and
biochemistry,
areas
that
are
hotbeds
of
scientific
advance.
And,
perhaps
most
important,
the
beauty
industry
relies
on
fantasy
and
imagination,
and
digital
tools
are
our
primary
means
today
for
imaging
new
fantasy
worlds
replete
with
stunning,
beautiful
objects.
In
this
report,
we
outline
15
technologies
that
are
driving
the
robust
growth
of
the
beauty
market,
in
sharp
contrast
to
other
retail
segments,
which
are
showing
slow
growth
or
none
at
all.
Based
on
data
from
Statistica,
FBIC
Global
Research
&
Tech
estimates
that
the
global
digital
beauty
market
is
about
US$50
billion
this
year
and
growing
about
20%
annually.
A
second
key
topic
here
is
convergence,
also
known
as
synergy
or
blurred
lines.
Beauty
and
technology
and
science
are
colliding
and
cross-‐pollinating.
Facial-‐mapping
technology
used
in
facial
recognition
in
casinos
and
law
enforcement
has
been
incorporated
by
the
beauty
industry,
along
with
image-‐processing
and
virtual
reality
technology
from
the
PC
and
gaming
worlds.
Computer
graphics
tools
from
graphic
arts
such
as
color
matching
have
been
adapted
to
the
artistic
sensibilities
of
the
beauty
industry
enabling
the
creation
of
magic
mirrors
that
PC S
transform
the
way
we
look
and
allow
us
to
try
on
clothing
or
makeup
virtually
as
well
as
street-‐side
magic
displays
that
can
interact
with
us
as
we
pass
by.
We
love
our
smartphones,
and
they’ve
become
the
essential
hub
of
our
digital
lives—we
use
them
to
shop,
make
BEAU TY GAMING
reservations
and
serve
as
our
virtual
offices,
as
well
as
provide
entertainment.
So,
it’s
logical
that
they
would
also
double
as
our
personal
beauty
consultants,
enabling
us
to
try
on
products,
visualize
ourselves
wearing
them
in
real
time
and,
ultimately,
purchase
them.
As
social
networks
have
created
new
trends
and
celebrities
overnight,
they’ve
also
become
the
medium
for
determining
the
success
of
cosmetic
brands,
creating
megabrands
virtually
overnight,
and
social
selling
has
become
a
sales
channel
of
its
own.
Retailing
has
benefited
greatly
from
gamification,
the
adoption
of
methods
and
elements
from
the
computer
gaming
world,
and
these
elements
are
increasingly
being
used
in
retail
and
in
marketing
beauty
products.
With
our
smartphones,
we
no
longer
have
to
suffer
the
inconvenience
of
going
to
the
store
or
mall,
and
a
250
$239
$231
$223
$213
$215
$204
$203
$193
200
€174
€180
$169
€167
$154
$159
€160
€147
€153
150
€141
€145
€135
€124
€128
100
50
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
Source:
L’Oréal
and
OANDA.com
3%
Asia-‐Pacific
7%
Western
Europe
13%
35%
North
America
Lagn America
Source:
L’Oreal
Skincare
was
the
largest
beauty
category
in
2014,
representing
35%
of
the
industry
total,
or
$84.3
billion.
Haircare
was
the
second-‐largest
category,
at
23%,
or
nearly
$55
billion.
Makeup
represented
about
17%
of
the
2014
market,
or
nearly
$40
billion,
and
fragrances
nearly
13%,
or
about
$31
billion.
Finally,
hygiene
products
and
other
categories
represented
11%
and
1%
(nearly
$26
and
$3
billion)
of
the
market,
respectively.
1%
Skincare
11%
Haircare
Make-‐up
35%
13%
Fragrances
Hygiene Products
Other
17%
23%
Source:
L’Oreal
2. Magic Mirrors
The
magic
mirror
started
as
an
augmented
reality
tool
that
shoppers
could
use
to
virtually
try
on
different
clothing
items;
the
mirror
was
outfitted
with
sensors
that
enabled
a
motion-‐
triggered
virtual
change
of
clothing.
When
the
customer
moved
her
arm,
she
would
see
a
new
shirt
or
pair
of
pants
superimposed
over
her
own
live
image.
Product
information
was
fed
into
the
mirror
from
a
linked
tablet
that
the
customer
could
then
use
to
swipe
through
color
palettes,
share
new
looks
with
friends
and
even
make
a
purchase.
Retailers
have
been
experimenting
with
magic
mirror
technologies
since
2010,
when
Macy’s
rolled
out
its
smart
dressing
room.
Body-‐scanning
and
measurement
devices—such
as
Me-‐Ality,
which
can
create
user
profiles
for
better-‐fitting
clothes
but
requires
a
scanning
machine,
and
Styku,
which
created
a
portable
3-‐
D
body-‐scanning
platform—have
been
interesting
on
a
designer
level,
but
not
easily
adopted
for
consumer
use.
However,
the
basic
technology
has
spurred
the
development
of
enhanced
smart
mirrors,
such
as
Intel’s
Magic
Mirror,
which
takes
360-‐degree
video
and
provides
sizing
data.
It’s
being
rolled
out
in
a
pilot
program
with
Neiman
Marcus.
Another
interesting
application
that’s
sure
to
gain
traction
for
a
multitude
of
uses
is
facial
recognition.
ActiMirror
is
a
magic
mirror
that
employs
facial
recognition
by
analyzing
25
facial
features
to
determine
age,
gender
and
ethnicity.
Magic
mirrors’
uses
range
from
driving
fashion
to
enhancing
the
fitting-‐room
experience.
The
ultimate
goal
is
to
provide
the
customer
with
a
fully
integrated
retail
experience
while
giving
the
retailer
and
brand
the
ability
to
pull
and
track
data,
expand
their
customer
loyalty
programs
and
better
monitor
inventory.
7. Subscription Models
While
we
have
long
been
familiar
with
newspaper
and
magazine
subscriptions
and
companies
such
as
the
Book-‐of-‐the-‐Month
Club,
after
some
initial
false
starts
during
the
dot-‐com
boom,
the
Internet
is
now
enabling
a
new
category
of
subscription
businesses.
These
businesses
offer
consumers
exceptional
convenience,
variety
and
the
thrill
of
discovery.
While
the
largest
categories
of
subscriptions
are
food,
apparel,
beauty
products,
and
pet
treats
and
toys,
there
are
an
infinite
number
of
things
that
can
be
subscribed
to,
including
works
of
art,
fishing
tackle,
razor
blades
and
even
jewelry
rental.
Consumers
find
value
in
avoiding
the
drudgery
of
shopping
for
everyday
commodity
items
and
items
that
are
potentially
embarrassing
to
purchase.
They
also
appreciate
the
benefits
of
curation
and
that
the
value
of
the
items
received
can
exceed
their
total
sale
prices.
Many
celebrities
have
jumped
on
the
curation
bandwagon,
and
it’s
possible
to
receive
a
monthly
package
of
items
personally
selected
by
your
favorite
actor
or
recording
artist.
Finally,
most
people
like
presents
and
surprises,
and
many
consumers
use
subscriptions
to
treat
themselves
to
a
monthly
gift.
Technology
also
comes
into
play
with
subscription
services,
since
software
enables
consumers
to
delay,
modify,
or
scale
up
or
down
their
orders.
And
since
subscription
businesses
are
scalable,
i.e.,
they
can
be
started
from
one’s
living
room,
they
have
very
low
overhead.
Although
privacy
and
security
remain
concerns—as
with
all
e-‐commerce—the
online
subscription
industry
has
grown
to
more
than
$3
billion
in
sales,
and
venture
capitalists
have
invested
more
than
$500
million
to
gain
a
foothold
in
this
growing
sector.
There
are
also
other
business
models
that
are
part
of
the
subscription
ecosystem,
such
as
websites
for
managing
or
curating
subscription
businesses
(one
website
alone
lists
more
than
950
subscription
businesses)
and
software
that
helps
manage
these
businesses.
The
success
and
appeal
of
subscriptions
has
not
eluded
big
Internet
retailers
such
as
Amazon
and
brick-‐and-‐mortar
retailers
such
as
Sam’s
Club
and
Target.
They
are
all
offering
their
own
monthly
subscriptions,
which
provide
a
discount
that
offsets
the
acquisition
cost
of
new
orders.
For
those
too
lazy
to
fire
up
their
web
browser
or
smartphone
to
place
an
order,
Amazon
recently
announced
its
Dash
Button—a
one-‐
button,
branded
electronic
device
that
connects
through
a
home
Wi-‐Fi
network
to
let
consumers
reorder
beverages,
cleaning
supplies
and
razor
blades.
Conclusion
The
universes
of
science,
technology
and
beauty
are
merging,
in
part
because
many
technologies
used
in
these
areas
have
been
moving
in
similar
directions
for
years.
Specifically,
technologies
used
in
the
PC,
display,
gaming
and
mobile
segments
have
turned
out
to
be
ideal
for
manipulating
and
displaying
fantastic
(as
well
as
real)
images
of
beauty
and
putting
them
into
our
smartphones.
At
the
same
time,
technologies
from
drug
discovery,
healthcare
and
sports
medicine
have
also
found
broad
applications
in
beauty.
Finally,
concepts
previously
imaginable
only
in
science
fiction,
such
as
replication
and
wearable
technology,
are
finding
their
way
into
beauty,
and
consumers
are
demanding
that
these
products
be
free
of
harmful
chemicals
and
not
burden
or
poison
the
environment
when
discarded.
Deborah
Weinswig,
CPA
Executive
Director—Head
of
Global
Retail
&
Technology
Fung
Business
Intelligence
Centre
New
York:
917.655.6790
Hong
Kong:
+852
6119
1779
deborahweinswig@fung1937.com
Cam
Bolden
cambolden@fung1937.com
Marie
Driscoll,
CFA
mariedriscoll@fung1937.com
John
Harmon,
CFA
johnharmon@fung1937.com
Amy
Hedrick
amyhedrick@fung1937.com
Aragorn
Ho
aragornho@fung1937.com
John
Mercer
johnmercer@fung1937.com
Charlie
Poon
charliepoon@fung1937.com
Kiril
Popov
Kirilpopov@fung1937.com
Stephanie
Reilly
stephaniereilly@fung1937.com
Lan
Rosengard
lanrosengard@fung1937.com
Jing
Wang
jingwang@fung1937.com