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Family Medicine & Community Health 3

Integration of Primary Care & Occupational Health Services


DR. M. F. R. Jr. | 14 September 2019
 Unfortunately, health services for workers do not adapt
I. Key Messages sufficiently quickly to new conditions
II. Introduction  Occupational health services tends to focus on medical check
III. Occupational Health ups, registration, treatment and compensation of occupational
IV. Primary Health Care diseases and injuries
V. Integration  General health services fails to detect and address health
VI. Background of the Integration of Primary Health problems related to employment and working conditions
Care with Occupational Health  The linkages between occupational and general health care
VII. Integrating Primary Health Care with services are often very poor and in some countries the two are
Occupational Health structurally separated.
VIII. Next Steps  The results:
o Insufficient primary and secondary prevention of work-
I. KEY MESSAGES related health problems
o Rising rates of sickness absenteeism
 Workers health is an integral part of general health and daily o An inability to reintegrate sick and injured workers back
life into the workplace
 Health system should facilitate local strategies to meet worker o A lack of continuity of care
health needs And inefficient use of human and financial resources
 In moving towards universal coverage, those at greatest risk of
having greatest needs should be included first III. OCCUPATIONAL HEALTH
 When developing policies about worker health all relevant
stakeholders should be involved  Occupational diseases and injuries, work-related and workplace
 Training in health and work should be part of all healthcare preventable disease and injuries are responsible for:
professional training o Current levels of reduced work capacity
 Empowerment of workers and the encouragement of decision- o Increased temporary and permanent work disability
makers are critical for the promotion of the health and safety of o Shortened life expectancy
workers o And premature retirement or death
 High rate and early onset of chronic diseases contribute
II. INTRODUCTION o High expenditure of national health care systems
o High demands for disability pensions
 The health of the worker is determined by occupational o And compensation from social insurance funds
hazards, individual risk factors and access to health services
 Industrial and other enterprises that lack adequate prevention
 And these are also influenced by social factors, such as and control measures, contribute to environmental pollution
employment status and power relations. and pose health risks to the population
 Work provides income to support human needs.  There are emerging challenges that require policy changes for
 It has a positive impact on the health and well being of health at the workplace. Some of them are:
individual and on social and economic development. o Ageing of working populations- resulting in different
 World’s worker still labor under unhealthy and unsafe working occupational health needs
conditions, resulting in about 2 million of deaths annually from o Changing structure of employment - increase in temporary
disease and injuries. employment
 Occupational risks account for a substantial portion of the o Diversity and dispersal of the traditional work structures
burden of chronic diseases (i.e.: outsourcing)
 Between 3 - 4% of global GDP is being lost to costs associated  There are emerging challenging that require policy changes for
with sickness, absenteeism, diseases and injuries resulting from health at the workplace. Some of them are:
work. o Increased number of interpersonal contacts at work -
 The changing world of work is characterized by: psychosocial problems
o Increasing mobility of the workforce Intensification and repetitive work
o Growing numbers of small- and medium-sized enterprises o Unpredictable working hours
(SMEs) o Violence and harassment at the workplace
o An informal economy  None of these problems can be solved using traditional
o Subcontracting methods focused on reduction of physical, chemical or
o Precarious forms of employment biological hazards at work.
o The rapid spread of new technologies  However, they can be addressed by the holistic approach to
o And transfer to occupational health hazards between and management of health, environment and safety
within countries  Changes in the global economy

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Family Medicine & Community Health 3
Integration of Primary Care & Occupational Health Services
DR. M. F. R. Jr | 14 September 2019
 Continuous restructuring of production and sever o In some contests, it has referred to the provision of
organizations, ambulatory or first level of personal health care services
 Subsequent changes in working life and in the responsibilities o In other contexts, it has been understood as a set of
priority health interventions for low-income populations
 All of these have created an urgent need to strengthen
and adapt the tools and methods used to ensure that (also called “ selective primary health care)
health, environment and safety measures are protected, Others have understood it as an essential component of
promoted and properly managed at the enterprise level human development, focusing on the economic, social and
political aspects
 Successful leading multinational enterprises and
integrating health, environment and safety issues into  WHO has developed a cohesive definition based on the three
their overall management systems components:
1. Meeting people’s health needs through comprehensive
 Challenges posed by globalization require enterprises to promotive, protective, preventive, curative, rehabilitative
adapt holistic and integrated views of health and
and palliative care throughout the life course, strategically
environment management to retain competitiveness on
prioritizing key health care services aimed at individuals
well-regulated markets
and families through primary care and the population
 The decisions of enterprise leaders & government and through public health functions as the central elements of
municipal leaders: Create an obvious impact on their own integrated health services;
health, on their families, neighbors and customers 2. Systematically addressing the broader determinants of
 Health, Environment, Safety and Social Management in health through evidence-informed public policies and
Enterprises (HESME): actions across all sectors, and;
o A multidisciplinary approach to promote health at the 3. Empowering individuals, families and communities to
workplace and to minimize its harmful impacts on the optimize their health, as advocate for policies that
environment promote and protect health and well-being, as co-
o Also deals with the impact of the workplace on the developers of health and social services, and as self-carers
neighborhood health, on the health and and care givers to others.
environmental impact of products and services and  The Alma-Ata declaration on PHC of 1978 emphasized the
on the preservation of the general environment importance of bringing health care as close as possible to
o May be a powerful tool for municipal and other local “where people live and work”.
authorities willing to promote an effective health
 When PHC was put into [practice, focus was on health services
dimension to social, economic, environmental and
where people live
development policies
 The provision of health care where people work was absent
from the debate, the programmes and the strategies on PHC
IV. PRIMARY HEALTH CARE
 Many countries reforming their health systems based on the
 PHC is a whole-of-society approach to health and well being primary health care approach have asked WHO to provide
centered on the needs and preferences of individualism policy options for the provisions of health care to WORKING
families and communities POPULATIONS.
 It addresses the broader determinants of health and focuses  Concerned about the low level of access of the workers to
on the comprehensive and interrelated aspects of physical, health services, the World Health Assembly (WHA) urged
mental and social health and well being Member States in 2007 “to work towards full coverage of all
 It provides whole person care for health needs throughout the workers, including those in the informal economy, small- and
lifespan, not just for a set specific diseases medium-sized enterprises, agriculture and migrant and
 Primary health care ensures people receive comprehensive contractual workers, with essential interventions and basic
care - ranging from promotion and prevention to treatment, occupational health services for primary prevention of
rehabilitation and palliative care - as close as feasible to occupational and work-related diseases and injuries”
people’s everyday environment (Resolution 60.26, “Workers’ Health: Global Plan of Action”)
 Rooted in a commitment  In 2008, the WHO launched a set if reforms to provide PHC to
o To social justice and equity all citizens
o In the recognition of the fundamental right to the highest  The 62nd World Health Assembly in 2009 emphasized the need
attainable standard of the health to strengthen health system based on PHC in keeping with the
 Article 25 of Universal Declaration on Human values and principles enshrined in the Alma-Ata Declaration
Rights: “Everyone has the right to a standard of living This renewed attention to developing PHC provides plentiful
adequate for the health and well-being of himself and of his opportunities to scale up occupational health services based on
family, including food, clothing, housing and medical care and the values of equity, solidarity and social justice and the
necessary social services. principles of multisectoral action and community participation
 Different concept of PHC:  The process could enable health systems to adequately respond
to the specific health needs of a large groups of workers,

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Integration of Primary Care & Occupational Health Services
DR. M. F. R. Jr | 14 September 2019
particularly by providing channels to participation and  Following the World Health Report 2008 (WHR 2008) Primary
intersectoral action, covering working populations in a given Health Care: Now More Than Ever, the 62nd World Health
territory and integrating approaches to health at work and in Assembly (WHA) urged Member States to take a number of
family life. actions to strengthen health systems based on PHC (resolution
V. INTEGRATION WHA 62.12 “Primary Health Care, Including Health Systems
Strengthening”)
The 62nd WHA also discussed the reducing health inequities
 “A discrete set of techniques and organizational models
through action on social determinants of health
designed to create connectivity alignment and collaboration
within and between the cure and care sectors at the funding,  The WHA resolution emphasizes the need to take health equity
administrative and/or provider levels.” (Kodner & Kyriacou, into account in national policies that address such
2000) determinants, including employment, to strengthen
intersectoral collaboration, to involve all partners, and to
 Result of a workshop on the topic of integrated care held at
empower individuals and groups to improve societal conditions
the 2006 European Social Network Conference in Edinburgh
that affect their health
suggest that integrated care has different meanings for
various stakeholders, including the user, frontline provider,  Universal PHC would help to achieve these goals
manager & policy maker. The 60th WHA in 2017 endorsed the WHO Global Plan of Action
(GPA) on Workers’ Health 2008-2017 (resolution WHA 60.12
 For example, the user might perceive integrated care as care
“Workers’ Health: Global Plan of Action)
that is “seamless, smooth, easy to navigate” whereas to the
This plan deals with all aspects of workers’ health and is
policy maker, it implies consolidating budgets and conducting
underpinned by certain common principles
joint policy evaluations (Lloyd & Wait, 2005).
All workers should be able to enjoy the highest attainable
 Not only can integration have different meaning to different standard of physical and mental health and favorable working
users, it also occurs at different levels of the healthcare conditions
system
 The workplace should not be detrimental to health and well-
 Delnoij et al. (2002) specifies integration at the macro, meso being
and micro levels of the healthcare system Primary prevention of occupational health hazards should be
 Functional integration occurs at the macro level and involves given priority
the financing and regulation of cure and prevention activities  All components of health systems should be involved in an
of both sectors integrated response to the specific health needs of working
 At the meso or community level, there are (2) types of populations
integration: Organizational Integration & Professional  The workplace cal also serve as a setting for delivery of other
Integration. The former implies a strategic alliance or merger essential public health interventions, and for health promotion
between public health and primary care. The latter suggests Activities related to workers’ health should be planned,
that such mergers involve healthcare professionals working implemented and evaluated with a view to reducing
together, for example, in group practices. inequalities within and between countries
 Finally, at the micro level, there is clinical integration, in which  Workers and employers and their representatives should also
it involves continuity, cooperation and coherence of participate in such activities
healthcare delivery to individual patients.
 One of the objectives of GPA is to improve the performance of
and access to occupational health services
VI. BACKGROUND OF THE INTEGRATION OF PRIMARY HEALTH
CARE WITH OCCUPATIONAL HEALTH
VII. INTEGRATING PRIMARY HEALTH CARE
 There have been many calls to renew PHC at international, WITH OCCUPATIONAL HEALTH
regional and national conferences organized by or in
collaboration with WHO, many coinciding with the 30th
 GPA states that coverage and quality of these services should
anniversary of the Alma-Ata Declaration.
be improved by:
 The basic idea behind health for all through PHC is that taking o Integrating their development into national health
into account both priority health needs and fundamental strategies, health-sector reforms and plans for improving
determinants of health enables people to lead socially and health systems performances;
economically productive lives, which in turn helps to drive o Determining standards for their organization and coverage
overall development. o Setting targets for increasing the working population
The call represent the goal of dealing effectively with current covered
and future challenges to health, mobilizing health professionals o Creating mechanisms for pooling resources and for
and lay people, government institutions and civil society in financing the delivery of services
support of an agenda whose key elements include o Ensuring sufficient and competent human resources and
transforming health-system inequities, organizing service establish quality assurance systems
delivery, setting public policy and furthering development.

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Family Medicine & Community Health 3
Integration of Primary Care & Occupational Health Services
DR. M. F. R. Jr | 14 September 2019
o Providing basic occupational health services for all  The following strategic directions for delivering occupational
workers, including those in the informal economy, small health in the context of integrated primary health care were
enterprises and agriculture developed devoted to universal coverage, people-centered
o Occupational health and primary care share common care, participatory leadership. Health in all policies:
values that are important for the health of people and All workers should have access to essential interventions and
populations, but health services that adequately addresses basic health services for prevention of occupational and work-
work is not universally available for people related diseases and injuries
 In particular relevant are:
o The holistic approach, looking at individuals in the context  This requires:
of their life o Emphasizing the role of national and local government for
o The interest in communities - be it work-communities or guaranteeing the access of all workers to curative and
living communities - to secure equity and the involvement preventive health care that allows for full and productive
of those with greatest needs working life
o Focus on improving individuals functioning (in work and o Including essential interventions for occupational health
other aspects of life ) and not only on disease outcomes and work ability in the delivery of comprehensive,
 Currently, health services based on these values are not as integrated primary care, such as
widely available as is desirable  advice for improving working conditions
 Closer collaboration between occupational health and primary  promoting health at work
care would enhance the opportunities to contribute to  early detection of occupational and work-related
productivity and to extend working life diseases
 This requires moving from a care oriented on diseases and  support for return to work and preservation of
health problems to care that emphasizes optimizing functional working capacity
capability of individuals  Including the financing of basic occupational health care for
 A more integrated approach to occupational health and primary those most in need or at greatest risk, within existing
health care will yield a bigger impact on the health of people, arrangements for financing of basic primary health care.
than each can achieve on their own, to secure work-focused  New mechanism may need to be developed where existing
health care. ones are inadequate to meet priority needs. These should, as
 How that integration works in practice, depends on national far as possible, be integrated into existing national or local
and local circumstances health financing system.
 Substantial global demographic trends, changing health Developing human resources and technological capacities at
problems and the changing nature of work mean that this the primary care level for the effective delivery of essential
integrated approach will become even more important in the interventions and basic health services for prevention of
decades to come occupational and work-related injuries and diseases through
 This will require more care to be provided, without the training consultation, information, and supportive tools,
certainty of any increase the professional manpower including telecare
 Important assets in initiating this collaboration are the  Strengthening and expanding specialized occupational health
experiments that can be found in a number of countries and services, including the basic occupational health services and
settings around the world scaling up access to such services and increasing the number of
interventions with priority on primary prevention of
 The following principles should guide further development in
occupational hazard
pursuing an integrated approach to occupational health and
Evaluating the models for service delivery and financing for
primary care:
occupational health and primary care and carrying out research
o Workers’ health is part of general health and life
on barriers to access to and coverage with preventive
o Health system should facilitate local strengths to meet
interventions
workers’ health needs
o In moving towards universal coverage, those at greatest  people in their environment, including work, should be in the
risk for having greatest needs should be targeted first center of health care. This requires:
o Strengthening the role and responsibilities of the primary
 The following principles should guide further development in
care providers for all health-related aspects of personal
pursuing an integrated approach to occupational health and
life, including early recognition of occupational and work-
primary care:
related ill-health, as well as preserving and resorting
o When developing policies about workers health all
working capacity of individuals
relevant stakeholders should be involved
o Building the capacities of primary care centers to respond
o Training in health and word should be part of all health
effectively to the general and specific health needs and
care professional training
expectations of working populations in the catchment
o Empowerment of workers and the encouragement of
area, including training in basic occupational health and
decision makers are critical for the promotion of the
supportive tools for interventions
health and safety of workers

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Family Medicine & Community Health 3
Integration of Primary Care & Occupational Health Services
DR. M. F. R. Jr | 14 September 2019
o Linking occupational health services and primary care benefits and risks and enabling healthy public policies as a
centers under local primary health care networks, common ground for dialogue across sectors
including joint training, referral systems, information on o Development of national parts of action on workers health
occupational hazards and other mechanisms for involving all stakeholders and sectors, creating common
collaboration and continuity of care grounds as whole-of-government health initiatives and
o Providing clinical guidelines and standards for health care identifying the non-health benefits from action on
professionals that take into account the impacts of work workers’ health
and employment and working capacity o Ensuring input from primary care to the development and
o Empowering and supporting individuals and work implementation of national public programmes for
communities to take over the control of their own health, occupational health and safety, identifying, measuring and
to protect themselves against occupational hazards and to highlighting the benefits of such programmes for the
promote health at the workplace, for example by training delivery of integrated, comprehensive primary care
and developing programs for healthy workplaces, o Addressing the health needs of workers and hazardous
introducing tools for self-assessment and for work working conditions in the policies dealing with the
improvement, supporting workers health and safety informal economy, rural development and labor migration,
representatives and community health activities including the provision of health services to such
o Carrying out research on the effect of the tools for populations
empowering workers and work communities for take
control over their health, including the effectiveness of VIII. NEXT STEPS
work improvement techniques and community based
participatory research  WHO and its networks of collaborating centers for occupational
health and primary care will collaborate with ILO, the non-
 Protecting and promoting health at work requires a new,
governmental organizations in official relations with WHO and
participatory health leadership. This should include:
with the other international stakeholders, such as the World
Bank and the International Social Security Association on the
o An integrated response by all building blocks of health
following actions:
systems to the health needs of workers in the ongoing
o Developing policy options, methodologies and case studies
healthcare reforms with priority being given to the needs
and integrated financing mechanisms, including costing of
in the informal sector, migrant and self-employed workers
the delivery of essential interventions for occupational
and small enterprises
health at the primary care level
o Involving labor stakeholders, such as employers, trade
o Encouraging collaboration between the professional
unions, governments, civil society and the private sector in
associations of occupational health and primary care, such
the debates about health care reforms and the
as the International Commission on Occupational Health
development of national and regional (preclinical, district)
(ICOH) and the World Federation of Family Physicians
health strategies and plans
(Wonca
o Developing and maintaining national profiles for workers’
o Establishing a global repository of training materials and
health including measuring health outcomes and the
information for building human resource capacities for
performance of health systems regarding the health of
basic occupational health among primary care teams -
workers, basic information on working conditions,
doctors, nurses, technicians and community health
workers’ lifestyle, education, as well as interventions and
worker, for facilitating the inclusion of occupational health
services.
into undergraduate and postgraduate training and
o Strengthening the collaboration between health and labor
education in medicine, nursing and allied health
sectors for the ratification and implementation of core
o Collecting, evaluating and disseminating case studies and
international instruments for occupational safety and
examples of delivery of essential interventions and basic
health, such as Occupational Safety and Health Convention
services for occupational health in the context of
155, Occupational Health Services Convention 161 and
integrated primary health care and setting up an agenda
Promotional Framework for Occupational Safety and
for interdisciplinary research on the occupational health
Health Convention 187, establishing connections between
aspects of health systems and health services delivery
labor inspections and occupational health and safety and
o Supporting governments to adapt policies based on the
primary care.
outcomes of research on occupational hazards, to
 The health of workers should be taken into account in designing promote healthy environment at the workplace and to
and implementing policies in all sectors, this includes the minimize the sickness absence, working incapacity and the
following: related costs.
o Identification of workers’ health impacts and co-benefits
of national policies and strategies in the area of labor, REFERENCES
environment, education, agriculture, economic
development, trade etc. as well as capitalization of 1. Dr. M.F.R.J.’s power point lecture

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