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4 Jelena Bosnjak
4 Jelena Bosnjak
Jelena Bošnjak
City Administration of Zrenjanin, Zrenjanin, Serbia
Abstract: Strategic planning and Internal audit are important for organizational existence in
dynamic business world. Strategic planning, by definition sets up guidelines for organizations
actions in achieving goals, while internal audit is designed to help organization to reach these
goals. Research for this paper is based on theoretical considerations and surveys done in
different types of organizations by overseeing the connection and correlation between strategic
planning and Internal audit. Research showed that strategic planning is very demanding function
in organization and requires many different resources in order to create sustainable strategy for
the organizations future. Internal audit in organization is a function that adds value, by ensuring
the management that system of controls in organization is functioning well, and the risks are put
to minimum. This paper is a shorted version of authors Master thesis - Strategic Planning in
Organization Aided by Internal Audit.
Key words: internal audit, strategic management, strategic planning, strategic thinking.
to serve those individuals or groups (Ward, Strategic plan should be simple, clear and
Lankau, Amason, Sonnenfeld, & Agle, 2007). written.
Objectives and Goals - all organizations have According to Mintzberg (1994), the three
objectives and goals. Objectives are assumptions underlying strategic planning are:
organizations performance targets – the assumptions of formalization where the
results and outcomes it wants to achieve. strategy making process can be
Organizational structure and activities are programmed by the use of systems;
designed and resources are allocated around assumptions of objectivity in which
the objectives to enable their achievement. "thought must be detached from action,
strategy from operations, perceived
Organization interpret their vision and thinkers from real ones, and “strategists”
mission into objectives. The goals are more from the objects of their strategies";
specific and they translate the objectives to assumptions of quantification where "the
short term perspective, they provide meaning strategy making process is determined by
and sense of direction to organizational effort. ‘hard data’ including detailed ‘facts’
Goals also act as benchmarks for guiding about the organization and its
organizational activity and for evaluating how surroundings.”
the organization is performing. Objectives
with strategic focus relate to outcomes that Strategic planning is involving the use of
strengthen an organizations overall business formal planning methods, including the
position and competitive strength. (Hitt, et al., development of explicit plans with a full
2009, p. 19). range of objectives, and its application to all
business units and functional areas within the
1.2 Strategic planning organization, and at all levels. All parts of the
organization have a carefully defined role to
“Plans are of little importance, but play in the realization of such a plan.
planning is essential.”
Winston Churchill, former British Prime 1.3 Strategic management
Minister
Strategic management is strategic thinking
Strategic planning undertakes a further step in applied to action. Strategic management
the defining of the future in which strategic allows an organization to coordinate all its
actions are created into formal and articulate functional activities in accomplishment of
written plans and action to achieve those plans. clear objectives. It is about the reshaping of
Any plan enforces the human will upon an some part of the future. In a world of constant
environment which is full of unexpected change this reshaping is a requirement for the
changes (White, 2004, p 61). long-term success of one organization (White,
2004, p 61).
Planning is a crucial management activity no
matter what type of organization is being According to Wheelen and Hunger (2012)
managed (Certo & Certo, 2012, p. 160). The strategic management is set of managerial
essential purpose of planning is to help the decisions and actions that governs the long
organization reach its objectives (Certo, & run performance of an organization. It
Certo, 2012, p. 161). includes environmental scanning, strategy
formulation, strategy implementation, and
Mintzberg (1994) finds a variety of reasons finally evaluation and control.
for planning. He states that organizations
must create plan in order to coordinate its According to David (2011), strategic
activities. According to him, organizations management can be defined as the discipline
must plan to make sure that the future is of formulating, applying, and assessing
seriously considered, organizations must plan cross-functional decisions that allow an
to be "rational", and finally, organizations organization to accomplish its objectives.
must plan to control. According to this definition, strategic
management focuses on assimilating all
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European Project Management Journal, Volume 9, Issue 2, December 2019
Internal audit function is defined as well by According to Pickett (2005, p. 8), internal
COSO (Committee of Sponsoring auditors are able to assist top management
Organizations of the Treadway Commission, with the following:
1992) as a technique which brings essential Monitoring activities that management
security to the organization regarding the cannot monitor itself
integrity of financial matters. Identifying opportunities and minimizing
risks of failure
Validating reports to management
Definition of internal audit function, that was Protecting management in technical
issued by the IIA in June 1999, evidently analysis that is beyond their knowledge
states that “the internal auditing activity Providing information for the
should evaluate and contribute to the decision-making process
improvement of risk management, control and Reviewing for the future as well as for
governance” (IIA, 1999). the past
Helping managers manage by pointing to
This new definition moves the focus of the violation of procedures and management
internal audit function from a function of principles.
assurance to value added function. By
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J. Bošnjak
occupation than male, based on this collected Within last employer, majority of 39 % (23 of
sample. This part of questions is conducted to them) performed less than 15 audits, 19 of
see statistically ratio on percentage of male them performed more than 45 audits, and 11
and female internal auditors as well as of them performed between 15-25 audits.
average age. This processed data is not further This data showed that internal auditors do go
relevant for paper investigation. for a job change among companies, but still
large number of participants are well
Sixty percent of examined participants experienced in new organization, where 30 of
completed bachelor studies, thirty-six them performed more than 15 audits within
completed as well master studies. Majority last employer.
(84,5%) of examined completed economic
bachelor studies. Average years of working Within last employer, most of the participants
experience among participants is 16 years, performed majority of internal audits - system
and as an Internal auditor, average year of audits, which means that internal auditors
working is 5. This statistic show that internal have overlook on particular systems in
audit profession is relatively new in Serbia. organization. More audits of systems that
auditors perform, better understanding on
In order to understand whether the organizations processes they have.
participants are certified internal auditors,
sixty percent answered that they have some Important for internal auditors is for sure
sort of certification, opposite of frothy percent relation with managers/decision makers, since
being non certified. the management sets the tone in organization.
very good, thirty-two percent assert good offered their knowledge and skills to the
relation, and only 1,7% declare that they have decision makers in process of decision making
poor relation. that are important for organization.
Observing answers on relation of internal This implies that there is still to be working in
auditors with management and coworkers relation decision makers-auditors when it
from another departments, it is showed that comes to emerging roll of internal auditors in
internal auditors do have support from both providing information for the decision-making
management and coworkers, whether they do process, which in some level involves internal
feel slightly more comfortable in relation with auditor in process of decision making.
coworkers from another departments.
Next set of question was imposed to
Which leads us to next set of questions that understand whether internal auditors are
are related with cooperation between internal aware of strategic planning in organization
auditors and decision makers when it comes and their roll in whole process.
to decision making in organization.
Internal auditors were asked if their
As it was stated above, roll of internal audit organization has Strategic document. 86%
evolved during last seventy years, especially answered that organization possess Strategic
in last twenty years, where roll of internal document.
audit is aligned with adding value to
organization, by performing different duties. When internal auditors were asked if they
were involved in process of strategic planning,
According to Pickett, (2005) emerging roll of 77,6% answered no.
internal auditors is providing information for
the decision-making process, which in some Same percentage of participants (77,6%)
level involves internal auditor in process of answered that they have good knowledge of
decision making. organization and working experience in order
to participate in process of strategic planning
Internal auditors were asked whether they in organization, but when they were asked
were involved in process of decision making would they participate in process of strategic
in organization, for financial decision, planning in organization on request of
operational decision, strategic decision, or if decision makers, only 55% answered that they
they were not at all involved in process of would accept to be involved in that process.
decision making.
This states that internal auditors do feel like
Sixty-nine percent answered that they were they understand organization they work in,
not involved at all in any decision making that auditors feel strongly that they have
process, 12% answered that they were enough working experience, but at the other
involved in strategic decision, and 12% were hand not as high percent of auditors is eager
involved in operational decisions. Only six to be involved in process of strategic
percent were involved in financial decisions. planning.
Analysis based on this answers clearly shows
that roll of internal auditors in process of 14 out of 58 internal auditors did perform
decision making is not recognized by audit of strategic document.
managers/decision makers in organization.
In order to understand better how internal
Following question was intended to more auditors see their roll in strategic planning,
closely examine reason of involvement of following questions were asked:
internal auditors in process of decision
making in organization, by asking them were Based on their experience, is it important that
they willingly offered their expertise to the internal auditor is involved in process of
decision makers in process of decision making strategic planning?
for financial, operational and strategic
decisions. 67% answered that they never
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European Project Management Journal, Volume 9, Issue 2, December 2019
58,6 % percent answered yes, 27,6% Sixty percent have bachelor degree, and 20
answered no, and 13,8% were not opinionated percent have master and PhD level of study
on this topic. completed.
This shows that internal auditor feel that roll Five of them have more than 25 years of
of internal audit is important in process of working experience. Other examined have
strategic planning in organization. more than 10 years of working experience.
Last question was to define where internal As decision makers, most of them (33,3 %)
auditors see their roll most valuable in process have less than five years of experience and
of strategic planning, where 54% answered in only one examined have more than 25 years
process of implementation and monitoring of working experience. Fifty-three percent of
strategic planning. 29% answered in audit of examined have between five and fifteen years
process of strategic planning. 7% answered of experience as decision makers.
that their roll is best seen in process of audit
of strategic plan. 3% answered that they do Most of them (60%) are less than five years’
not recognize roll of internal audit in process decision makers in organization that they
of strategic planning, and 7% answered that currently work.
strategic planning is not internal audit roll at
all. In all but one organizations, internal audit unit
is established less than 5 years ago. Only one
According to this sample and answers from organization have more than fifteen Internal
internal auditors, it could be stated that auditors and one has between 3 and 10
internal auditors do feel strongly and auditors, other organization have between one
self-confident when it comes to understand and three internal auditors.
the organization they work in.
Most of the decision makers (66,7%)
Internal auditors do see their roll in process of answered that they have good insight of
strategic planning as well as they would prefer internal auditor job in their organization. Very
to be involved in process of strategic planning. good insight of internal auditor job has 26,7%
Most valuable roll of internal audit in process of examined. One examined answer that has
of strategic planning, according to their poor understanding of internal auditor job in
answer would be in process of auditing organization.
implementation and monitoring of strategic
planning. Seventy-three percent of examined answered
that in their organization, Internal auditors
4.2. Decision makers Survey perform audits of financial processes in
organization.
This Survey is conducted with intention to
oversee if decision makers fully understand All but one decision maker answered that
the roll of internal auditors in organization. their collaboration with internal auditors is
Survey is conducted of twenty-five questions, good. Same answers were regarding the
and prepared in that way to oversee at collaboration that internal auditors have with
decision makers previous experience in other coworkers in organization.
decision making, length of work in current
organization and attitude towards internal 86,7% of decision makers have insights on
audit and finally their opinion on position of skills and knowledge that internal auditors
internal audit in process of strategic planning have.
in organization.
All of the decision makers answered that they
Among decision makers, 73,3 % are male, use recommendation and reports that internal
opposite to 26,7% of female. Forty-seven auditors conduct as a part of their job.
percent of them are over 40 years old.
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J. Bošnjak
Only three participants never included have to be able to embrace all functions
Internal auditor in process of decision making within the organizational order not to miss
in organization. any important aspect in preparation of
sustainable strategy.
According to the decision makers, internal
auditors are proactive as well, all but one Strategic planning evolved significantly
internal auditors offered their skills to during past fifty years. Decision makers are
managers in process of decision making. more prepared to use every possible tool that
exist in order to create sustainable strategy for
In process of strategic planning in their organization.
organization, all decision makers used help of
internal auditors – 13,3 % directly involved Internal audit function as well grew during
internal auditor in process of planning, and last fifty years. It came a long way from a
86,7% used reports and recommendations of passive function in organization, to very
internal auditors in process of strategic dynamic one.
planning in organization.
Internal audit has significant insight of
According to decision makers opinion, most systems and controls in organization. As such
valuable roll of internal auditors in process of function in organization, it should have
strategic planning would be in audit of notable position in process of strategic
implementation and monitoring of strategy. planning, and decision makers should have
(40% of decision makers answered as this). reliable source of information to use in
26,4 % of examined answered that most process of strategic planning throughout
significant role of internal auditor would be in personal involvement and throughout reports
auditing of process of strategic planning. and recommendation internal auditors prepare
13,3% managers answered that they do not as their job.
recognize roll of internal auditors in process
of strategic planning, and the same percentage Roll of internal audit in the process of
of examined answered that strategic planning strategic planning is significant, useful and
is not a roll of internal auditors. valuable for the organization.
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