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In-Class Materials Class

*Unit 3.B-C*

Class 6 Materials: Checking for Understanding

Your teacher will direct when to utilize the following materials
during the live class.

Activity 12.01: Doctor, Doctor!

Directions: With your partner you will roll play a doctor and patient
scenario. The patient will begin with saying you don’t feel well and
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the doctor will ask for more information. Both roles will check for
understanding as you try to figure out what’s wrong.

After, the doctor will randomly select a prescription picture and

prescribe the medication and check for patient’s understanding.

(All the prescriptions below are silly and none of the directions make
sense, have fun with explaining to the patient how to take their
medicine!)

Then, switch roles!

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Activity 12.02: Deeper Questioning

Directions: Match the types of the questions to the examples.

#1 Echo Questions: A: You said you don’t manufacture in batches of less than
Repeat the information in question back to the speaker. 10. What if there was a way for us to guarantee 20 units
over the next three years? Would that work for you?

#2 Checking Questions: B: I’m a bit confused about the after-sales support you
Restate the information, then use a question to make sure mentioned. What would that involve?
you are saying the correct information.

#3 Probing Questions: C: We need to allow at least a week for unexpected

Ask for more information to further clarify. delays. Unexpected delays?

#4 Hypothetical Questions: D: So let me check I’ve understood you correctly. Are you
Ask for more information to find out about different saying that would be impossible, or just difficult?
possible situations.

Activity 12.03: Um, What?

Directions: For each sentence take the role of either listener or
speaker, with your partner both check for understanding the switch
roles!
1. We need to delay the shipping process by a week to allow for extra checks on the machinery.
2. One morning I rode an elephant in my pajamas. How he got into my pajamas I’ll never know.
3. Their slender bodies sleek and black against the orange sky, the birds circled high above us.
4. You have just begun reading the sentence you have just finished reading.
5. The company stopped production on the product just as they started it.
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Activity 12.04: Get Clear

Directions: Answer the following questions with your group.

· What is one thing at work that you always find difficult to describe
or explain to coworkers or clients?

· What are some technical, specific, or difficult tasks /

responsibilities you have?

· What are some other situations in your life where it is difficult to

describe / explain tasks to others?
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Activity 13.01: Encouraging Others to Speak

Use these phrases when you want to ensure the
A: Inviting a speaker to continue speaker that you are listening and interested.
Use these phrases when you want to
B: Inviting a speaker for a 1on1 interaction ask someone’s opinion one-on-one.
Use these phrases when you want to
C: Inviting a speaker in a group encourage a speaker in a group.

What Would You Say If You Were…?

A B C 1. Oh, really?
A B C 2. What makes you think that?
A B C 3. What do you think, John?
A B C 4. Don’t you agree?
A B C 5. James might have something to
say on this.
A B C 6. Is that okay with you?
A B C 7. Tell me more…
A B C 8. I’m listening.
A B C 9. Let’s hear what Gaby has to say.

A B C 10. Go on…
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Activity 13.02: Meeting Conversations

Directions: With your partner, complete the conversation with the
phrases from the last activity. Then switch roles!

Walt: If we all put in extra effort and work longer shifts for a few weeks, we should
still be able to make our deadline for the project.
Jen: I agree. I think we can do it!
You: _______ (encouraging them to continue)

Walt: We would need to check with management to see if they can budget for some
overtime for us.
You: _______ (inviting a new speaker)

Harold: Thanks for asking. I think it’s possible, but I don’t know if it’s necessary. We’re
in a good spot with the project and I don’t think we are going to go over our original
deadline.
You: ________ (encouraging them to continue)

Harold: Well, I’ve calculated the amount of work we do in a day, and it seems to work
out right on schedule.
Jen: Yes, but---
Harold: See, we can look at this graph that I made that shows our average work day.
You: Sorry, Harold, I’m going to interrupt you. ________ (encourage Jen to speak).

Jen: Thanks. I just wanted to point out that Harold’s graph doesn’t account for the holidays
between now and the project deadline.