Professional Documents
Culture Documents
A Report On Business Plan of Birishiri Resort Project
A Report On Business Plan of Birishiri Resort Project
Submitted to-
Junnatun Naym
Lecturer,
Department of finance,
University of Dhaka
Submitted by-
PREFACE
After the successful completion of the course titled as ‘Entrepreneurship and Project
Development’ and respective course code F-306 of the BBA program under the
Department of Finance, Faculty of Business Studies, University of Dhaka; we have
prepared this report, as a course requirement. It provides us an opportunity to lessen the
gap between the theoretical knowledge & practical experiences. To enhance the analytical
competence and entrepreneurial attitude, the students of the 18th batch, section B were
assigned to prepare term papers on entrepreneurial project development and a real life
business plan of the project, which has undoubtedly put fresh thrust to our understanding
and practical knowledge that will help us in the future. Preparing this report is a great way
to collect information from different sources which contributes to our theoretical
knowledge very much.
We believe practical experiences of working with a group will surely give a better
understanding of our theoretical knowledge.
LETTER OF TRANSMITTAL
Dear Madam,
It is an immense pleasure for us to submit the term paper, which is prepared as a partial
requirement of the course titled as “Entrepreneurship and Project Development (F-306)”
of BBA program under Department of Finance, Faculty of Business Studies, University of
Dhaka. The study mainly focused on the “Business plan of Birishiri Resort project” The
experience that we gather through this study will help us in our career indeed. It was an
opportunity of rediscovering our potentials and excitements. This report gave us an
occasion to apply our theoretical expertise, sharpen our views, ideas, and communication
skills.
We would like to convey our special thanks and gratitude to you for patronizing our effort
& for giving us proper guidance and valuable advice. We have tried our best to cover all
the relevant fields. We are looking forward to receiving your cordial approval of our
submission.
Yours Sincerely,
ACKNOWLEDGEMENT
First of all we express our gratitude from heart to the Beneficent, the Merciful, &
Almighty Allah for giving us the strength and patience to prepare this report within the
assigned time.
We are deeply indebted to our honorable course teacher, Junnatun Naym, Lecturer,
Department of finance, University of Dhaka for his guidance and precious contribution in
preparing the report.
We do also express our heartiest gratitude and thanks to all our respondents & industry
persons for giving us such attention and time, with whom we have met during the
preparation of the report.
EXECUTIVE SUMMARY
Business plans are documents used for planning out specific details about your business.
They can range in size from a simple few sentences to more than 100 pages with formal
sections. While business plans are synonymous with start-ups, business planning is
important for all businesses, regardless of their age or maturity. A business plan is
essentially a future-oriented description of how you intend to trade as a commercially
viable operation. The process of business planning is, in and of itself, a worthwhile pursuit
as it forces the manager to remove themselves from the day-to-day tactical and responsive
mode in which many managers operate. In particular, they must take into account the
resources at the company’s disposal and plan to maximize the return on capital, with the
resources at their disposal.
Bangladesh is a land of scenic beauty. The country is blessed with natural beauty which
attracts the tourists. It has beautiful beaches as well as the longest beach in the world. It is
proud of its beautiful heritage and historical relics. To make best use of the natural gift, the
country has developed facilities of modern hotels, motels, rest houses, youth inns and
restaurants, well modern modes of communication, are available at all tourist attractions.
Now for the globalization facility the scope of tourism industry is increasing. That is also a
better way of generating sustainable GDP for Bangladesh. The contribution of Travel &
Tourism to Gross Domestic Product is gaining significance day by day.
Hospitality Industry is now-a-days, one of the major industries in many countries of the
world. This comprises operation of hotels, motels, resorts, guesthouses, rest houses, picnic
and recreation spots etc. while industrialists, businessmen, professionals, working people
and of course tourists are the principal customers. In fact in many countries, hospitality
industry is the principal source of foreign exchange earnings. Tourism indicates touring
activities by local inhabitants and foreign visitors throughout the country. In order to
develop tourism many preconditions have to be fulfilled, such as proper infrastructure,
abundant, cheap and secured commuter facilities road, rail, water and air abundant, cheap
and secured staying places viz. hotels, motels, resorts etc. furnished with recreational and
entertainment facilities; abundant and secured tourist spots viz. historical places, beaches,
parks, waterfalls, lakes, rivers, hills and hill tracts etc. and lastly a peaceful political and
administrative atmosphere in the country. Hospitality industry and tourism are closely
related, one cannot thrive without the development of the other. Hospitality industry
cannot march forward without the foreign visitors and tourists, the local inhabitants form
only a portion of the customers.
In our report we worked on the business plan of a resort in Birishiri, Netrokona which is
becoming famous among the tourists due to its scenic beauties and places. Our report is
divides among six parts showing almost all the elements of a medium size business plan.
TABLE OF CONTENT
Introduction ......................................................................................................................... 10
Methodology ................................................................................................................... 10
Conclusion .......................................................................................................................... 38
Reference............................................................................................................................. 39
Appendix ............................................................................................................................. 40
INTRODUCTION
In this chapter we tried to describe the origin of the report, objective of the report,
methodology used, scope and limitations of the report.
Primary objective: Our primary objective is to know about the entrepreneurial process in
Bangladesh.
Secondary objective:
To be able to prepare a real life business plan.
To know about the project development.
To understand and be able to prepare the financial aspects of a real life
project.
To understand other relevant aspects of the business plan.
Methodology
To prepare this report we depended on mainly primary data sources. Primary data were
collected by making contact with different persons for preparing the real life business
plan. Secondary data are used where we needed some theoretical information. We
collected our theoretical necessary data from internet and text books.
The Birishiri Paradise is a resort offering lodging for vacations, weekends, and over-night
trips. There are ten units each furnished with well furniture, a color television, and an air-
conditioner. Guests have access to a private beach, a swimming pool, and boat docks. The
eighteen docks are reserved for our clients who wish to leave their boat by the week or
month. We also have fishing boats available for rent. There is a store, located on the
premises, offering some personal items as well as souvenirs and small gifts. We are a retail
service business providing a place of lodging and relaxation for both the general public
and business travelers.
Vision
To capture large numbers of customer by providing better services.
To build an environment which attract customers.
Mission
To assist in bringing high quality service to our customers and to
participate in the growth and expansion of our national economy.
To set high standards of integrity and bring total satisfaction to our clients,
partners and employees.
To become the most sought after 3-star in this area rendering technology
driven innovative services by our dedicated team of professionals.
Core Values
Place customer interest and satisfaction as first priority and provide
customized products and services.
Value addition to the stakeholders through attaining excellence in
operation.
Maintain standard services.
Contribute significantly for the betterment of society.
Ensure higher degree of motivation and dignified working environment for
our human capital and respect optimal work-life balance.
Committed to protect the environment and go green.
Leader in business: Create new dimension in the services and try to provide best services
than others. Try to attract foreigners.
Management Team
The management team shows the strength of the people starting the business. The
management team of our business project typically consists of the promoters and a handful
of key management personnel.
Banks
To successfully administer the business project, we have to open a local bank account at
Birishiri for necessary transactions. We can open a savings account at Sonali Bank for our
daily transactions. We also take a long term bank loan from a commercial bank for 20
years.
HR Management
The following discussion is for the resort undertaking. Human resource manager finds out
the sections where recruitment is required. According to the staffing need the human
resource manager will have the responsibility to recruit potential candidates for the
required posts.
HR manager also prepares the staffing budget for the staffing requirements of the resort.
3.1 Introduction
Computer programs greatly simplify the financial recordkeeping for today’s businesses.
Our resort will need to watch its expenses closely. By utilizing the existing software
packages available in resort industry, including room and facility management database,
controlled bar and inventory measuring system, and room key cards that that allow patrons
to charge directly to their room account, this technology will assist management in
controlling costs, reducing cash management and maximizing revenue.
3.2 Utilities
We will try to provide maximum utilities to our guests so that they feel comfortable and
praise to others about our resort. Our rooms will be well spacious with sufficient utility
products such as electricity, LED television; air condition; well shower system and some
rooms have refrigerators too. Apart from that, we have enough gas supply, cooking
materials and well managed food store. Our utilities will fascinate our guests for sure.
We will also have several land phones and few mobile phone. Clients can pre order or
book rooms without facing receptionists. Anyone can collect any information regarding
our resort or about the place they come to visit by these land phones or mobile phone.
Economic Environment
Positive forces include the generally developing economy that is currently in place,
creating employment, rising wages, leading more people to be able and willing to spend
money and to get away for some time. The resort will give an affordable opportunity to
enjoy the beauty of Birishiri.
Geographical/Competitive Environment
The Birishiri Paradise Resort is located at Birishiri, Durgapur Upozila in Netrakona
District which is about 200 km away from Dhaka city. It’s not only blessed by charismatic
natural beauty, is also reach in ethnic culture as there are many ethnic groups like –
Hajong, Garo, Achik and Mandietc live here. The main attraction of Birishiri is the
ceramic hill of Durgapur and the picturesque landscape along the Shomeshwari River.
Except the rainy season it’s hard to find any water in the river and that’s why the river
changes its landscape color with the seasons. Ranikong is another beautiful place at
Birishiri where there is a border camp between India and Bangladesh and from there the
scenic beauty of hills and river gives a overwhelming pleasure. There is also an ethnic
museum at Birishiri. It’s a must place to visit while you are in Birishiri.
Legal/Political Environment
Birishiri Paradise Resort will not move the project forward until it has obtained permission
from the Deputy Commissioner an trade license from the Durgapur municipal authority.
As faced by all businesses, the proper insurance needs shall be met and all operations and
policy manuals shall be reviewed by appropriate legal experts. The facility will obtain all
the necessary building permits prior to construction.
Technology Environment
Computer programs greatly simplify the financial recordkeeping for today's businesses. As
a small business, Birishiri Paradise Resort will need to watch its expenses closely. By
utilizing the existing software packages available in the hotel industry, including: room
and facility management database, and controlled inventory measuring systems, this
technology shall assist management in controlling costs, reducing cash management, and
maximizing revenue. Birishiri Paradise Resort shall attract the resources necessary to train
and operate the system in order to generate the reports and manage the inventory.
Weakness
Weak brand value,
Poor road infrastructure in some areas,
Remote area,
Opportunity
Diverse target markets,
Developing tourism spot,
Other business opportunity like ceramic, stone, sands business or
transportation etc,
Improvement of transportation facilities.
Threats
Natural calamities mainly flood,
Limited staff and skill availability.
Competitive Advantage
Resort is the first which serves people a high quality hotel and The Birishiri Paradise
Resort utilizes the four building blocks of a competitive advantage:
Luxury: Birishiri Paradise Resort is the first luxurious resort at Birishiri. It
will lessen the problems of the tourists who want to stay at Birishiri as well
as give a charming and peaceful experience to them itself.
Quality: The Birishiri Paradise Resort is a luxury hotel, with of course
great quality. That includes the quality of the service, rooms and food. .
From the linens and pillows in the room, the delicious food we ate for
dinner. . Along with that, resort values itself on quality and provides it
whenever required.
Package tour service: Birishiri Paradise Resort will give not only hotel
service but also some package services to the customers like family tour,
honeymoon trip, convention center etc.
Responsiveness to Customers: Birishiri Paradise Resort tries to serve the
all possible classes of customers. It tries to find out customer’s needs as
well as solving their problems regarding resort service.
Industry Keys to Success: these are as following.
Threat of substitutes
In general, industries are more attractive when the threat of substitutes is low. This means
that product or services from other industries can’t easily serve as substitutes for the
product or services being made and sold in the focal firm’s industry.
As our business, providing luxurious hotel and resort services, our threat of substitutes are
Low. Because local lower class hotel will try to attract customers at a lower cost. In the
area and its adjacent, there is no good quality and standard grade hotels or resorts to serve
both national and international tourists. But we hope we will get enough customer because
of our higher class services, as the extent to which suppress the profitability of an industry
depends on the propensity for buyers to substitute alternatives.
To make a luxurious hotel capital is a major fact. It isn’t easy to gather a large sum of
money to start this type of business. This will create an advantage for us. The other
barriers will also help us to keep the threat of new entrants low.
For our business rivalry among existing firm is lower because the number and balance of
competitors are lower, degree of difference between products or services are higher as we
will provide first class service and the level of fixed cost is a big factor for the
competitors.
From the table we can see the industry profitability is satisfactory. We can emerge our
business without any hesitation.
Service / Facilities
This is considered as the first because without this resort marketing team will have nothing
to deliver to the potential guest/ customers. Our resort will offer products like:
Guest rooms Health and wellness
Food and beverage facilities
Conference facilities Executive lounge
Recreational facilities Business Centre
Parking facilities etc.
Place
When comparing to other products normally hotels products doesn’t travel to customers
but the customers come to the product. For this reason we select a plot on the selected
location so that customers can easily come to our resort to enjoy their vacations.
Distribution
We will use either direct or indirect distribution methods to reach out its potential
customers, below are few channels:
Direct methods
Sales through the hotel Printed media
sales team Advertisements
Personal telephone calls Other Media
Online pay per click or Advertisements
Banner Advertisements Hotel Website Booking
(Facebook ads etc.) System (WBS)
Indirect methods
Travel Agents Independent hotel
Independent Travel agents representative.
Event Planners
competitively then the potential guest may reject the use of hotel services. Generally the
hotel room rates are defined as per the below season.
Peak Season
Room type max price
Deluxe double room(TV, free wifi) 2 1000 tk
Super deluxe twin room(AC, TV, free wifi) 2 2000 tk
Super deluxe double room with king bed 2 2500 tk
Executive suite(AC, TV, free wifi with 2 3000 tk
luxury)
Off Season
Room type max price
Deluxe double room( TV, free wifi) 2 700 tk
Super deluxe twin room(AC, TV, free wifi) 2 1200 tk
Super deluxe double room with king bed 2 1800 tk
Executive suite, (AC, TV, free wifi with 2 2500 tk
luxury)
Target Market
The following groups and individuals are the target market of Birishiri Paradise Resort.
Target Group
Business travelers,
Leisure travelers,
Families,
Honeymooners.
Birishiri Paradise Resort will aim to attract business guests and their partners needing to
hold planning or strategy sessions away from the office in a new and comfortable
surroundings.
Here we tried to focus the necessary parts and information for the understanding of our
project. The detailed financial aspects, calculation and information are given in the
appendix part of the report attached at the end of the report.
BDT 100,000,000
The historical value of fixed assets and depreciation expense are as follows.
fixed asset Historical value Salvage Value Depreciation
Building BDT 36,500,000 BDT 7,300,000 BDT 1,460,000
Interior decoration BDT 45,000,000 BDT 9,000,000 BDT 1,800,000
power and utilities BDT 1,500,000 BDT 300,000 BDT 60,000
vehicles BDT 5,000,000 BDT 1,000,000 BDT 200,000
BDT 88,000,000 BDT 3,520,000
We used straight line depreciation method for the calculation of depreciation of fixed
assets. We used 20% of the fixed assets as the salvage value. Depreciation expense is BDT
3,520,000. The historical value of fixed assets is BDT 88,000,000.
The construction cost of the building is BDT 30,000,000 which is the payment to the
construction firm that we hired for the construction of building in the location of the
Resort.
equtiy financing
no. of shareholders 20
no of common stock 50
par value of common stock BDT 1,000,000
debt financing
long term loan @14%, 20 years BDT 70,000,000
ke= 0.0825+1.1×(0.14-0.0825)
The cost of equity, ke=0.14575
Operation activities
On-seasons BDT 3,450,000
Off-seasons BDT 1,593,600
Total yearly costs BDT 6,143,600
Cost of sales
On-seasons BDT 3,960,000
Off-seasons BDT 1,020,000
Total yearly costs BDT 4,980,000
We finance our operational activities from the cash in hand available to us and from the
revenue income generated from our resort and restaurant operation. [details in appendix]
[Appendix, page 3].
The projected net income from the income statement is BDT 1,842,378 [details in
appendix] [Appendix, page 5]
The projected total asset and total owner’s equities and liabilities are BDT 120,753,489
[details in appendix] [Appendix, page 7]
The growth rate of FCF will be @2% constant over the life time of the firm and we used it
to calculate the terminal value of the firm after the fifth year of operations. The calculated
terminal value is BDT 221,034,037.
Our resort is a “home away from home” for our guests. As a natural extension, we will be
committed to alleviating poverty, feeding the hungry, and creating place for people in
times of disaster. We will make corporate contribution, fundraise and in kind donation to
help victims of disaster.
We will be committed to training and educating the next generation. We will create
opportunity opportunities through programs that provide work experienced life skills to
youth, and provide on the job training in our resort. Our resort will help young people
from disadvantaged backgrounds by providing employment skills training and vocational
opportunities.
People
As employers, we will provide a stimulating and ethical environment.
We will encourage everyone to express their views and to be respectful and
understanding towards each other’s needs.
We believe in fair recruitment, two-way communication and will continue
to invest in training and development.
Together we will take pride in our staff facilities and the operational
efficiency of our back of house areas.
Guest
We will consistently look after our guests with genuine hospitality.
We will continually seek innovative and valuable feedback from our guest
and staff.
We will achieve the highest possible standards by maintaining, evolving
and investing in our guest facilities.
Business
We believe in conducting our business on an ethical manner.
We will develop and grow the business using a thorough understanding of
how and why our guests use facilities.
We will have efficiently produced information that is timely, accurate and
meaningful, with appropriate data capture and control.
We should achieve an equitable return on investment.
We will recognize our responsibility to reduce consumption of water, waste and energy in
our resort and corporate office and will be focused on integrating greater sustainability
throughout our business. We will use Energy and Environmental Action Plans (EEAP) to
help our properties, achieving energy and water reduction goals.
We have teamed up to our vendors to provide price-neutral products that conserve energy,
reduce and divert waste and are comprised of more sustainable materials. Low-energy
light bulbs, showerheads that use less water, “room-ready” towels, recycled key cards and
pens, and biodegradable laundry bags are just some of the products that help our resort
meet our sustainability goals. We will also provide guidance to encourage our
sustainability in our kitchen through actions such as purchasing organic and responsibly
sourced food, planting herb gardens, sourcing sea food caught in a sustainable manner and
recycling cooking oil.
Our efforts are more successful when create awareness among associates with guests and
inspire them to partner with us on sustainability initiatives. We invite our guests and
associates to support the environmental awareness through everyday actions at home, at
work and while traveling.
CONCLUSION
It is evident from the above discussion that tourism worldwide including in the
Bangladesh is an expanding sector. It is already a significant source of foreign exchange
earnings and employment generation in our country. Bangladesh has potentials to harness,
individually and collectively, for development of tourism sector. However, the progress in
cooperation in this area in our region is quite slow, with no substantive achievement even
in any particular area. Low levels of inter-regional tourism within Bangladesh need to be
addressed. It is expected that the governments of Bangladesh, with lessons learned from
other groups in the world, will take vigorous steps to remove the barriers standing in the
way. Bangladesh has many lessons to learn from other countries in the world.
REFERENCE
APPENDIX