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Advantage of DIGITALISATION
Voice Technology has the ability to support brands and retailers with
providing more personal experience for customers, which increases
conversion, brand awareness, repeat purchase and loyalty ASOS
launched Enki, the shopping guide, with a voice command that is done
through a Google Home smart speaker or Google Assistant app. The
shopping service, in the UK and US, will allow customers to discover the
latest Asos products using just their voice. Study from OC&C Strategy
Consultants shows that voice-based shopping will grow to a whopping
$40 billion-plus in 2022, up from $2 billion today across the US and the
UK.