Professional Documents
Culture Documents
Bylaw Review
Table of Contents
Executive Summary ...................................................................................................................................... 3
Project overview ............................................................................................................................................ 4
Engagement overview ................................................................................................................................... 5
Phase two engagement activities............................................................................................................... 6
How we communicated in phase two ......................................................................................................... 7
What we asked.............................................................................................................................................. 9
What we heard ............................................................................................................................................ 10
Next steps ................................................................................................................................................... 11
Summary of Input ........................................................................................................................................ 12
Phase one engagement ........................................................................................................................... 12
Phase two engagement ........................................................................................................................... 12
What we Heard - Public ........................................................................................................................... 12
Cats ......................................................................................................................................................... 12
Wildlife ..................................................................................................................................................... 13
Dogs ........................................................................................................................................................ 15
Tribunal ................................................................................................................................................... 16
Bite and run ............................................................................................................................................. 18
Livestock ................................................................................................................................................. 19
Pigeons ................................................................................................................................................... 21
Dog Early Warning System ...................................................................................................................... 22
Fine amounts ........................................................................................................................................... 23
Fine for bites to kids................................................................................................................................. 24
LESA and low income fees ...................................................................................................................... 25
Pet limit.................................................................................................................................................... 27
Vendors ................................................................................................................................................... 28
Barking Lot – A Cat-alogue of ideas ........................................................................................................ 29
Summary of Input ........................................................................................................................................ 32
What we Heard – Internal and targeted stakeholders .............................................................................. 32
Appendix A – Engagement background ...................................................................................................... 63
1/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
2/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Executive Summary
The Responsible Pet Ownership Bylaw aims to foster a positive relationship between pets and people and
helps create a safe environment for Calgary. The City of Calgary is reviewing this bylaw to better
understand how it reflects community values and meets the needs of all Calgarians.
1 website
2 presentations
4 targeted workshops
6 internal workshops
Engagement focused on reaching different stakeholders, including pet owners, people who do not own pets,
City staff and pet industry representatives. For the topics listed below, we heard from the public:
A large range of ideas, suggestions and considerations from targeted and internal stakeholders is located in
the summary of input.
3/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Project overview
Pets are important to Calgarians. The Responsible Pet Ownership Bylaw aims to foster a positive
relationship between pets and people and helps create a safe environment for Calgary. The City of Calgary
is reviewing this bylaw to better understand how it reflects community values and meets the needs of all
Calgarians. It is being reviewed as part of a Calgary Community Standards work plan item that came out of
Service Plans and Budgets 2019 – 2022.The goal is to have a bylaw that will adapt to the changing trends
in society and that will improve public safety and livability.
1. Engagement is ‘purposeful dialogue between The City and citizens and stakeholders to gather
meaningful information to influence decision making’. Engagement helps ensure that all voices are
heard and considered when making decisions that impact others. Additional details on engagement
can be found in the engagement overview.
2. Corporate research was conducted early in 2020 through a telephone survey and focus groups and
provides statistically valid data from a representative sample of Calgarians.
3. A municipal scan looked at the pet bylaws of 33 municipalities across Canada for trends and
emerging practices.
4. Policies and other legislation, including the Municipal Government Act (MGA) were considered in
terms of how they affect the Responsible Pet Ownership Bylaw. Internal statistics include
information from 311 service requests, cat and dog licensing data and bylaw violations and their
outcomes.
4/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Image 1
Engagement overview
Engagement was conducted in two phases. Engagement focused on reaching different stakeholders,
including pet owners, people who do not own pets, City staff and pet industry representatives (e.g.
veterinary clinics, businesses, pet daycares, pet sitters, dog walkers, animal rescue organizations,
academics, breeders, kennels, other nearby municipalities, etc.).
Understand what Calgarians think is working with the current regulations, and what is not working.
Seek input on what else should be included in the bylaw.
Phase one stakeholders provided a wide range of input into various topics, including:
Wildlife in Calgary – Mindful urban planning, more information is needed about wildlife and we all
have a role to ensure our safety and theirs
5/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Feral, Stray and Roaming Cats – Minimize impact to other people and animals, deal with
overpopulation, and take care of the wellbeing of cats
Urban Agriculture – Proper set up, training and ensure no negative impact to neighbours
Vicious dogs – Be in control, reduce the dog’s contact with others, assess and strive to re-train when
possible, improve pre-court care, and try to understand why an incident occurred
Licensing – Outdoor versus indoor animals, fee reduction, improve value, consider licensing or
registering other kinds of pets; review expectations for dog walkers and dog-walking businesses;
review retail sale of pets and expectations and liability regarding imported animals; guidelines for
framework for pet rescue organizations
Administration – The City should avoid overregulating, review multi-use spaces and improve
customer service; owners should be in control of pets and follow rules; there should be enhanced
communication and mutual respect between people.
Responsible pet ownership – Pet owners should care for pets, minimize impact to others and follow
the rules
Input from phase 1 was used to develop potential bylaw amendments, guide future education
considerations and guide potential operational changes for Calgary Community Standards.
Phase 1 Phase 2
Date February 26 – May 27, 2020 August 18 – September 17, 2020
Objective Understand what Calgarians Seek input on potential Responsible Pet
think is working with the current Ownership Bylaw amendments.
regulations, and what is not
working.
Seek input on what else should
be included in the Bylaw.
6/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Activity ~ A public webpage was available ~ A publicly available website was created
descriptions ~ Private webpages were created for ~ Internal workshops were hosted using
targeted stakeholders and internal Microsoft Teams and included Community
staff Peace Officers, Inspectors, Sergeants,
~ World cafés offered multiple Animal Shelter staff and administrative
conversations running support staff as well as other Community
simultaneously, allowing for Standards leadership team members
concurrent discussions on all the ~ Targeted stakeholder workshops were
topics open for input. Participants hosted using Microsoft Teams and included
moved between the topic areas of invitations to over 200 representatives who
interest to them. work in the pet industry. This included, but
~ Pop-up engagement events were was not limited to, veterinary clinics,
intended to reach people ‘where they businesses, pet daycares, pet sitters, dog
are,’ often in locations that reflect the walkers, animal rescue organizations,
nature of the project (such as off- academics, breeders, kennels, other nearby
leash parks) or where a variety of municipalities, etc.
stakeholders will be reached (such ~ Public presentations were hosted using
as LRT stations or recreation Microsoft Teams live event.
facilities). ~ A recording of the public presentation is
~ A dedicated email address was located at www.calgary.ca/petbylaw
created to communicate directly with
targeted stakeholders.
Participation ~ 15,780 visitors online (public) ~ 104,090 visitors online
~ 162 visitors online (targeted) ~ 32 attended the public presentations (200+
~ 96 visitors online (internal) views of the recording)
~ 61 attended world cafés ~ 41 attended the targeted stakeholder
~ 372 attended pop-ups workshops
~ 83 attended the internal workshops
How we used ~ developed potential bylaw ~ will refine potential bylaw amendments
input amendments ~ will identify gaps in the bylaw
~ guided future education ~ will identify operational changes
considerations ~ will guide future education considerations
~ guided potential operational
changes for Calgary Community
Standards
7/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
8/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Grassroots networking ~ Targeted stakeholders were ~ Connected the project with people
encouraged to connect other pet from the pet industry who may not
industry contacts for otherwise be aware of the
participation in the project engagement
Digital Display Units ~ Located in over 200 locations ~ Visibility of locations span city
across the city and inside City quadrants
facilities
Sounding boards ~ Two sounding boards were up ~ These were placed in Forest Lawn
for four weeks and at Genesis Centre and displayed
translated posters in Arabic, Punjabi,
Spanish, Simplified Chinese and
Traditional Chinese
Texts ~ The project trialed a new SMS ~ Connecting with youth and others
tool by including a number to who use text more frequently to
text for more information on communicate to encourage and
printed materials welcome their participation
Additionally, everyone was welcome to sign up at www.calgary.ca/petbylaw to receive project updates and
learn about future engagement opportunities.
To see the engagement principles used in shaping and executing the engagement process see Appendix A.
To see a list of frequently asked questions regarding engagement for this project see Appendix B.
What we asked
In phase two engagement, we wanted input into potential bylaw amendments and other considerations that
were raised after reviewing the research, municipal scans, and stakeholder input from phase one. A list of
topics that were open for input in phase two are listed below:
Cats – preferences for increasing fines for roaming cats and investing in spay-neuter programs
Wildlife – a proposed bylaw prohibiting feeding and teasing wildlife on private property
Dogs – preferences regarding what measures would and would not be supported in Calgary to
reduce bite incidents
Tribunal – gauging support for a proposed tribunal system
Bite and Run – a proposed bylaw that requires a dog owner to remain at the scene of a dog bite
incident
9/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
What we heard
All comments online and from the internal and targeted stakeholder workshops were reviewed and analyzed
for themes. General themes of what we heard from public input are:
10/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
For a detailed summary of the public input that was provided, please see the Summary of Input
section.
For a detailed summary of internal and targeted stakeholder input that was provided, please see the
Summary of Input section.
Verbatim comments will be available at www.calgary.ca/petbylaw late 2020.
Next steps
Input from phase two engagement, along with internal expertise research and best practices, including
information gathered from academic sources, professional associations, other municipalities and trusted
sources, will be used to develop potential amendments to the Responsible Pet Ownership Bylaw. These
amendments will be presented to the Standing Policy Committee on Community & Protective Services and
Council in April 2021. Details regarding phase two engagement will be posted at www.calgary.ca/petbylaw.
11/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Summary of Input
Phase one engagement
To review feedback that was heard in phase one engagement, please refer to the phase one What we
Heard Report located at www.calgary.ca/petbylaw.
Cats
Recommendations from phase one engagement included reducing overpopulation of feral cats and holding
owners more accountable for roaming cats. In phase two engagement, we wanted to understand your
priorities for allocating resources to address the recommendations from the first phase.
12/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Both
Invest in
spay/neuter
program for feral
cats
Figure 1
Wildlife
While it is currently prohibited to feed or tease wildlife in Calgary Parks, there are no bylaws against doing
this on private property. We wanted to understand whether a bylaw prohibiting feeding and teasing wildlife
would be supported in Calgary and if so, what exceptions should be considered. Teasing means to annoy
the animal by irritating them or causing them harm. It also means to disturb them by interfering with their
normal function or causing the animal anxiety.
13/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
No
Yes
Figure 2
Upon review of the input, the following are themes for responses regarding exceptions:
1. This theme focuses on adding an exception in the bylaw to allow feeding birds on private property. It
suggests that feeding birds benefits the birds and the person since food sources for birds can be scarce
in colder months and feeding birds brings joy and education to some people. It also suggests that
feeding squirrels should be exempt. Another concept raised as part of this theme is the use of proper
feeders.
2. This theme suggests support for this bylaw addition and notes that there should not be exceptions to the
bylaw. It addresses concerns for the welfare of wildlife when they rely on humans for food. It also
suggests that feeding wildlife on private property jeopardizes the animal’s life and wellbeing and has the
potential to draw more dangerous wildlife to residential areas.
3. This theme focuses on adding an exception in the bylaw to allow property owners to feed wildlife for
rescue purposes. It advocates that sometimes interventions are required to rescue an animal in distress.
It also suggests that rescue activities of wildlife on private property should involve wildlife officials or
rescue organizations.
4. This theme focused on clarifying the definition of ‘teasing’ and sought to have different rules and
consequences in the bylaw for feeding wildlife and teasing wildlife. It equated teasing with animal
cruelty. It also suggests behaviours such as shooing an animal off the property should not be
considered teasing.
14/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Dogs
The City is exploring potential regulations to enhance public safety and proactively reduce the number and
severity of dog bites in Calgary. We wanted to understand what possible measures would and would not be
supported in Calgary.
To help reduce the frequency and severity of dog bites, which measures
would be supported in Calgary?
Other
There cannot be more than one pit bull or nuisance dog in a household
Additional insurance required for pit bulls. This would be obtained by the
owner through liability insurance through their home insurance.
Figure 3
15/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
The following themes were generated from responses where ‘other’ was selected.
1. This theme focuses on concerns from many regarding breed specific legislation (BSL). It suggests that
BSL is not a measure that would be supported in Calgary and proposes using dog behaviour as a basis
for any dog-related restrictions.
2. This theme suggests that consequences should be directed at the dog owner. Suggestions include:
Issue fines to the owner
Require training for the dog and owner
Require additional insurance for dogs that have been involved in a bite incident
3. This theme focuses on proactive solutions to reduce the instance of dog bites. Suggestions include:
Training before owning a dog
Training after obtaining a dog
Increased awareness and understanding of proper dog etiquette in public spaces
Fewer, and fenced off-leash park
Keep dogs on leash
More regulations for dog breeding, dog fighting, neglectful homes, backyard breeding
Breed-specific training, including mixed breeds for owners to better understand dog’s
personality traits associated with their dog
Visible identification on the dog to warn others not to approach
Regulations/registration for trainers with appropriate credentials
Screen potential dog owners prior to owning the dog
Map location and frequency of where dog incidents have occurred
Low or no cost training programs, including financial aid, when needed
4. This theme focuses on a desire from a few for breed specific legislation in Calgary. Some reasons
include personal bite incidents.
Tribunal
Dogs that have been apprehended for severe bites can spend a long time in the Animal Services shelter
while the case is processed in court. To reduce the wait time and to reduce increased trauma to the dog,
their owner, and the victim during this time, The City of Calgary is exploring a tribunal system to process
these cases more quickly. We wanted to understand whether a tribunal system would be supported in
Calgary.
16/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
I would support a
tribunal as long as
it followed this
condition: (see
below)
I like the idea of a
tribunal as an
efficient way to
process dog
I do not like the attacks.
idea of using a
tribunal.
Figure 4
The following are themes for responses that would support a tribunal with added conditions:
1. This theme suggests that a tribunal should observe a fair process and must conduct thorough
assessments and investigations to understand all sides of the incident. It further requests that dog
assessments are conducted by a qualified and certified professional and that a dog’s past behaviour
and circumstances are considered in decisions. It suggests that a goal of the tribunal should be to
remain unbiased and open-minded.
2. This theme speaks to the membership of the tribunal. It suggests that tribunal members should be
trained professionals in the dog industry, including a veterinarian, dog trainer and animal behaviourist. It
further indicates that tribunal members should be capable of looking at the whole situation and be able
to render decisions with compassion and logic.
3. This theme focuses on the consequences rendered and suggests that the tribunal should focus on
reforming/retraining dogs involved in bite incidents. Another focus of this theme is rehoming the dog in
extreme circumstances. The theme focuses on reforming, retraining and rehoming over euthanizing,
citing euthanasia as a last resort.
4. This theme focuses on processes that a tribunal should follow, including short turnaround times on
decisions and allowing the dog to remain at home with restrictions during the process. Concerns were
raised that removing the dog and delaying the process could result in declining dog behaviour.
17/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Yes
Figure 5
1. This theme generally supports a bite and run bylaw and focuses on adding additional consequences for
those who leave the scene without providing their contact information. It suggests that a Community
Peace Officer can help the involved parties process what occurred and are better positioned to assess
the situation. This theme also suggests that alternative ways to provide contact information is needed as
it is not always safe for the dog(s) or people to remain at the scene or immediate medical attention may
be required and those involved cannot wait for a Community Peace Officer.
2. This theme focuses on owner accountability and ensuring due diligence if their dog is involved in an
incident. It recognizes that some incidents have unintended consequences, including veterinary costs
and requiring information regarding vaccinations. This theme suggests that added information such as
medical details, prior incidents and behaviour history are valuable details to understand.
3. This theme focuses on weighing the level of bite and suggests that minor nips/bites should not be
included in a bite and run section in the bylaw. It highlights that dogs sometimes nip to assert their
boundaries and this bylaw addition should focus on more severe bites that result in injury or damage to
a person or other dog.
18/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
1. This theme focuses on dog owners addressing concerns regarding bite incidents between each other
without the need for intervention from The City. It suggests that compliance is unlikely and it will be
difficult to enforce.
2. Similar to the ‘yes’ themes, this theme focuses on safety concerns with remaining at the scene of an
incident. It also suggests that the level of bite should be a factor and that minor bites should not require
City intervention.
Livestock
Considering what was heard in phase one engagement, The City is exploring the feasibility of allowing
urban hens in Calgary while ensuring that the needs of the hens, and Calgarians, are balanced. In addition
to this, we are exploring criteria for the potential approval of other livestock to be permitted in Calgary. Other
livestock could include goats, mini horse, pot-bellied pigs, etc. Criteria for other livestock would include:
We wanted to understand support for potentially allowing other livestock using the above criteria.
19/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
No
Yes
Figure 6
1. This theme addresses support for the criteria listed in the engagement. It notes that safe and suitable
living conditions for the livestock is important and is vital to ensuring the health and safety of the animal
and subsequently, people. It suggests that a sustainable food source is one significant value of allowing
livestock in Calgary. With regard to support from neighbours, this theme focuses on having measures
that limit the impact of nearby livestock to neighbours and having a process whereby neighbours can
have any concerns and negative experiences addressed efficiently and effectively.
2. This theme focuses on processes to take if the livestock is approved. It suggests that:
Measures to protect public health are required;
Livestock should be registered and/or licensed;
Livestock species that could be considered need to be explicitly identified in the bylaw;
Education/training is required for the owner, so animals are properly cared for;
Property size should be included under living conditions in the criteria; and
Enforcement of the listed criteria is needed.
1. This theme focuses on a general sentiment that livestock do not belong in an urban setting. It addresses
concerns with suitable living conditions for the livestock and holds a belief that livestock belong on farms
outside the city.
20/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
2. This theme focuses on anticipated negative impacts if livestock were allowed in an urban setting. It
identifies problems with smell and noise in densely populated areas and raises concerns that livestock
in Calgary could attract more wildlife to residential properties.
3. This theme focuses on concerns raised over health issues and highlights a range of diseases that
livestock are more prone to than current domestic pets. It raises concerns over the health implications of
interacting with livestock who may be carriers of these diseases.
4. This theme reacts to concerns with potential slaughtering of animals on private properties. It suggests
that livestock should not be raised for slaughtering and that slaughtering should not be allowed on
residential properties.
Pigeons
Pigeons are currently allowed in Calgary as long as the owner is a member of an approved organization
and the birds are banded. In response to phase one engagement, we wanted to better understand how
many pigeons would be considered appropriate by Calgarians. We also wanted to understand which
additional rules we should consider adding to the bylaw.
11 - 20
1 - 10
Figure 7
21/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Cleanup of pigeon
feces
Odour
management (eg.
Removal of some clean coop, etc.)
or all birds if
problems arise
Figure 8
22/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
No
Yes
Figure 9
Fine amounts
We are exploring what situations might be improved by increasing fines. For a comparison of how Calgary
compares in fines for aggressive offences, see Appendix C. A list of fines for common offences can also be
found in Appendix D.
23/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Please tell us whether you think the amount listed for each violation
should be increased, reduced or stay the same.
Figure 10
24/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Figure 11
Additionally, we wanted to understand how Calgarians would feel about a separate fee structure for cat and
dog licences for people with low or restricted incomes.
25/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Figure 12
No
Yes
Figure 13
26/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Pet limit
The proposed bylaw change is:
A pet limit would be six (6) dogs AND six (6) cats per household. All of the pets need to be licensed. If a
household wants more than 6 dogs or 6 cats, a special application will be required.
We wanted to explore a pet limit and understand if there would be support for the proposed bylaw change.
No (explanations
below)
Yes
Figure 14
27/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
1. This theme suggests a lack of support for the proposed pet limit bylaw citing the numbers are too high. It
raises concerns that the proposal would have on neighbours and suggests the proposed pet limit should
be lower to be more in line with other municipalities that have imposed pet limits. This theme identified
various numbers per household that were deemed more acceptable, including totals of 6 or 8 with an
application process for more.
2. This theme focused on not imposing a pet limit. It suggests that a pet limit will not address concerns with
animals in poor living conditions and that the ability to care for pets should be a primary deciding factor
in how many pets a household can manage.
3. This theme focuses on the proposed exceptions to a potential pet limit section in the bylaw. It suggests
support for the listed exceptions and raised questions regarding exempting rescue organizations. This
theme also acknowledged the application process for those wanting more than the proposed pet limit. It
notes a desire to see a fair and discerning process that will require an approval or rejection.
Vendors
A suggestion was raised in phase one engagement to make pet licences available from more locations. We
wanted to understand whether this is something that is desired in Calgary.
Yes
Figure 15
28/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
1. This theme focused on adding new fine categories to the list of fines or additions to the bylaw. This
included:
Encroaching on environmentally sensitive areas
Antagonizing animals
Animal hoarding
Dogs or cats urinating/defecating on private property (not belonging to the owner)
Suitable length of time for barking, including curfew and warnings for barking dogs before issuing
fines
Updated categories for dangerous and non-dangerous nuisance animals
Criteria for providing suitable living conditions for the pet
Restrictions on owning a pet for people with cumulative fines under the bylaw
Separate damage to animal and property fine categories
Touching or handling a dog or cat without owner consent
Circumstances for use of harness vs collar
Minimum age limit for people in off-leash parks
Standard of care for dogs and cats left outside in extreme hot or cold weather
Regulations for exotic animal ownership
Fake service animals
Ban shock, prong, choke collars
Ban retractable leashes
Required collar with owner’s contact information when outdoors
Cleanup of pet feces on property within a specified amount of time
Leashed dogs should not be allowed in off-leash areas
Fine owner if roaming pet is injured
Fine for keeping garbage on property that attracts wildlife
Unaltered dogs should not be in off-leash parks
Do not run a dog while on a bicycle
Fines for releasing domestic pets into the wild
2. This theme focuses on enhanced investigation when complaints are received rather than taking the
complainants word. Some concerns that were raised as part of this theme were around people making
complaints for minor issues which owners felt were unwarranted. Other concerns addressed the fear of
dogs being punished (e.g. euthanized) without a thorough investigation.
29/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
3. This theme focuses on suggested exemptions that should be considered in the bylaw. These include:
On-leash animals causing injury to off-leash animals should not be liable
No fine for a bite incident to a person trespassing or committing a crime on private property
Time designation for outdoor barking
Dog should remain at home while awaiting trial of a bite incident
Forgiveness for animals triggered by others (e.g. returning barks)
Relax leashing requirements in some areas (e.g. trails that are not busy) and for trained dogs
who have passed a competency test
Leniency for at large
Allow dogs in cemeteries as long as they are on leash and remain on the path
Remove the excessive dog barking category from the bylaw
Allow leashed dogs on school property for families picking up school kids
Allow owners to run their dogs with a bike providing safety measures are in place
4. This theme focuses on stricter penalties for people involved in animal cruelty and/or abuse. It suggests
that these people should be registered and restricted from owning animals in the future. It also suggests
that people who consistently own dogs involved in bite incidents should be restricted from owning dogs
for a set period of time.
5. This theme focuses on a desire to see the City’s Animal Services shelter be a ‘no kill’ facility. It suggests
that poorly behaved dogs are often victims of neglect, abuse and poor training and therefore The City
should have a ‘no kill’ policy. It notes that pets should be rehomed or rehabilitated rather than
euthanized.
6. This theme focuses on a desire for clearer rules and definitions in the bylaw. Suggested areas to focus
on include:
Barking periods
Classification of pet in the bylaw
Clarification of excess noise
Further define nuisance dog
Expand definition of animal neglect to include the pet’s living environment and level of care
Clarify rules regarding off-leash
Clarification of at large
Distinction between, and different visible ID for, service animals and emotional support animals
Clarification of emotional support animal that is not livestock
Clarification of bite when the incident is provoked versus initiated by the dog
Expand definition of on-leash to reflect that owners must also be holding the leash
Separate rules for dogs and cats
Further separate the types of offences listed in the bylaw
Add classification for nuisance owners
Define dangerous behaviour
30/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
7. This theme focuses on a desire for harsher consequences for vicious animals, including banning or
euthanizing dogs exhibiting aggressive behaviour or involved in a bite incident.
8. This theme focuses on a request for additional requirements for breeders. It largely addresses concerns
with backyard breeding practices and suggests breeders should be licensed, insured, and registered
with an accredited organization.
31/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Summary of Input
What we Heard – Internal and targeted stakeholders
The following chart outlines what we heard from internal and targeted stakeholders for each of the topics listed. Each topic identifies the stakeholder (internal or
targeted) and the question they were asked. Most times the questions remained the same, however, in some cases we explored additional resources that may be
required for implementation with internal stakeholders. The chart is divided into 5 sections:
The final section titled ‘other’ is framed differently as no specific question was asked. This section captures additional conversations that occurred during the internal
and targeted stakeholder workshops. As a result, this section identifies the topic covered and then lists the ideas, things to consider or recommendations that were
shared.
Engagement topics:
Cats Dog Early Warning System (DEWS)
Wildlife Fine amounts
Dogs Fees (Livestock as Emotional Support Animal and low-income)
Tribunal Pet limit
Bite and Run Vendors
Livestock Other
Pigeons
32/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal Increase fines for roaming Further support Adjust the ‘no cost Spay/neuter cats for Keep fines the same or
Cats cats trap/spay/neuter/ release spay/neuter program’ to be release lower them as fines can
Which option do you think programs only for cats be too expensive for
would best serve some and higher fines
Calgarians? Clarify ‘release’ in TNR Guilty court ruling before Make City cat traps more Scaled fines that increase risk people not picking up
increasing fines for programs as it’s against the escalating available with each subsequent impounded cats
roaming cats found off bylaw for cats to be at large offence
property, and/or
investing more in
spay/neuter programs Different fines for altered vs Roaming cats are more of Make licences available at Education programs
for feral cats, or unaltered cats a problem than feral cats vet offices regarding impacts of
a combination of A roaming cats and TNR
and B
Remove warning requirement Reduce waitlists for no Free or discounted licence Offer microchipping at Work with external
What additional for one at large per licence cost spay/neuter fee under Fair Entry to cost or reduced fee to organizations to address
supports/resources would period to allow for more remove barrier to participate help match cat to owner feral cats, assist with
The City need to make officer flexibility in program spay/ neuter
your choice successful?
Reduced licence fee for cats Mandatory microchipping Encourage people to turn
who remain indoors after second time a roaming feral cats in rather than
cat is picked up care for them in
neighbourhoods
33/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Increase fines for roaming Further support Recommend mediation to Education programs Work with external
cats trap/spay/neuter/ release neighbours when addressing regarding impacts of organizations to address
Do you have any other programs pet concerns roaming cats feral cats, assist with
ideas to address concerns spay/ neuter and host
with roaming and feral microchip events
cats? What might these Encourage people to turn
look like? feral cats in rather than
care for them in
neighbourhoods
Lead/support in-field/
community feral cat
housing
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal Should not be allowed to Education programs in Education officers to support People feeding squirrels Accumulation that could
Wildlife entice/ encourage/lure wildlife schools education efforts over and rabbits is a problem attract pests is already
Would you support a onto private property enforcement in some areas covered under the
bylaw prohibiting feeding Community Standards
and teasing wildlife on Include an exemption in the Cleanup of birdfeeders if Bylaw
private property? bylaw for feeding birds birds are exempt from the
Please explain your (except wild/un-owned bylaw as bird waste can
response. pigeons) attract pests
34/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Add/update definition of
‘pests’
Targeted Include an exemption in the Lead or work with partner Create interactive map to
bylaw for feeding birds organizations to run report sightings of wildlife
Would you support a education programs in residential areas (e.g.
bylaw prohibiting feeding explaining why feeding bobcats)
and teasing wildlife on wildlife is not recommended
private property?
Please explain your Change wording in bylaw to Educate property owners People feeding squirrels
response. prevent feeding mammals how to deter wildlife without and rabbits is a problem
rather than wildlife it being considered ‘teasing’ in some areas, especially
invasive squirrels
Include an exemption for Consider an exemption if
interim feeding when an a private property were
organization is involved and fostering a wild animal for
the intent is rescue a rescue organization
35/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal If a dog is declared a More education for Make insurance for dogs Muzzling dogs off Do not support breed
Dogs nuisance, no additional owners whose dogs have mandatory property is a bite specific legislation or
A list of measures that animals should be brought a history of exhibiting prevention strategy that breed specific restrictions
other municipalities have into the household for the life dangerous behaviour has worked in some
taken to reduce the of that dog (grandfathering for regions of Europe
frequency and severity of anyone already in this
dog bites is listed below. circumstance)
What concerns, if any,
would you have of any of
these measures? What Restrictions including Make better use of the Incentive program, including Breeders should provide Base consequences on
additional resources muzzling in public and access ‘nuisance’ section reduced licence fee if the basic training to people history and behaviour of
would you need to to off-leash parks can be dog is insured, has received who obtain a dog from the individual dog
implement any of these reversed with assessment agility training, attended them
measures? paid by owner obedience classes, etc.)
Further define ‘nuisance’ dog Need more clarity around Make securing insurance Seek partner Authority to seize dogs
and how it will be regulated importing and selling convenient by allowing organizations to assist exhibiting dangerous
owners to purchase it at the with assessments behaviour
same time they purchase
their licence
Further define ‘interim order’ More education on Access to a list of accredited Training required for dogs Muzzling in public as a
muzzling so it is not professionals for owners designated as ‘nuisance’ restriction for some dogs
viewed as taboo seeking obedience training
36/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Define ‘dangerous behaviour’ More education on level 1 Higher fines for level 3+ bites Scaled fines that increase Use the Certification
and 2 bites to prevent with each subsequent Council for Professional
escalation to levels 3+ offence Dog Trainers as a
standard
Outline more specific Additional training on dog Establish a system for Require nuisance dogs to
standards clarifying when a aggression is needed releasing a dog with be altered
dog will be seized conditions after it has been
seized
Separate bite with puncture More education for Clarify which obedience Run a ‘muzzle in off-leash
from bite with no puncture owners in earlier stages is training standard to follow as parks’ pilot for all dogs
needed there are differences and assess after 2 years
between the trainers and
their approaches
Targeted Effective legislation that deals Increase officer presence/ Explore licence incentives Owners should work with Do not support breed
with aggressive dogs visibility and recognition of good dog a qualified trainer and specific legislation
37/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Further define ‘nuisance’ dog More training for Use positive reinforcement There are lots of Education over
and how it will be regulated enforcement officers when observe responsible uncertified trainers. Work enforcement
pet ownership collaboratively to clarify
which obedience training
standard to follow as
there are differences
between the trainers and
their approaches
38/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Address barking under noise Education included with Scaled fines that increase Base consequences on
in the Community Standards issuing tickets so owner with each subsequent history and behaviour of
Bylaw rather than the has a better offence the individual dog
Responsible Pet Ownership understanding of
Bylaw appropriate behaviour
Clarify the difference between Education with all More rigorous vetting of Breeders that prepare
vicious dog and dangerous avenues where people rescue organizations new puppy owners with
behaviour can acquire pets helps us information about their
be proactive so everyone new puppy should
is aligned and there is continue doing this
accountability in matching
appropriate pets with
appropriate owners
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
39/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Internal Add ‘promise to contain’ to Reduce the length of time There should be a Staff have been using
Tribunal the bylaw that a dog remains at the member of the Alberta ‘promise to contain’
What ideas or concerns shelter Veterinary Medical orders during the
would you have regarding Association on the pandemic. It has been
a tribunal system? tribunal panel helpful in setting a
consistent threshold and
it eases the process on
the dog, its owner and
requires less City
resources
40/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Add tribunal system to the Reduce the length of time Establish a process for Panel members should
bylaw that a dog remains at the escalating cases if include certified trainers,
What ideas or concerns shelter necessary dog and human behaviour
would you have regarding specialists, veterinarians,
a tribunal system? etc. (e.g. Certified
Behavior Consultant
Canine-Knowledge
Assessed, International
Association of Animal
Behavior Consultants)
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
41/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Internal Add a bite and run fine to the Difficult to get an officer to Dogs and owners must be in Establish a means for All dogs must be
Bite & Run bylaw the scene of an incident good standing with Bylaw owner and victim to report licensed
If a dog bites a person or right away services for off-leash park accurate information
other animal, do you entry within a specified amount
support a rule that of time for follow-up since
requires the dog owner to remaining on scene may
remain at the scene of an not be safe or feasible for
incident to share contact all parties involved in the
information and talk with incident (e.g. self-
an enforcement officer if reporting)
necessary? Please
explain.
Add a section to the bylaw Both parties exchange Owners must have the
that covers an increased fine contact information (e.g. leash with them in an off-
or other consequence if the phone number, driver’s leash park in case of
owner of the offending dog is license information etc.) to incident
evading officers or negligent assist the officer with the
with reporting investigation. Failure to
provide such information
to the victim will result in
an automatic court
summons
42/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Add a bite and run fine to the They City needs to give Public education campaign Establish a means for
bylaw more weight/authority to that encourages people to owner and victim to report
What ideas, do you have Community Standards for report dog bites, educates accurate information for
regarding a rule whereby the fines that are levied them to get information at follow-up since remaining
the dog owner must the scene of an incident and on scene may not be safe
remain at the scene of an what type of information to or feasible for all parties
incident to share contact collect involved in the incident
information and talk with (e.g. self-reporting)
an enforcement officer if
necessary? Please Add a section to the bylaw Would like bite and run
explain. that covers an increased fine bylaw to cover when a
or other consequence if the dog bites a human rather
owner of the offending dog is than another dog so The
evading officers or negligent City is not getting called
with reporting for every dog scuffle due
to fear of not reporting
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
43/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Internal Any livestock should be Community Standards would Align livestock program Do not include
Livestock licensed need to change its mandate with Livestock as beekeeping in the bylaw
We are exploring criteria and how it operates as Emotional Support Animal as this is monitored
for the potential approval officers do not have the program through the province
of other livestock, in equipment, expertise or
addition to hens, to be resources for livestock
permitted in Calgary. response
Criteria for other livestock
would include:
Offers community Limit the number of livestock Vehicles and animal shelter Divided opinions on
benefit/ will have allowed on a property are not equipped to store or support from adjacent
positive impact manage livestock neighbours as a condition.
Support from adjacent While understanding
neighbours health concerns from
Suitable living adjacent neighbours is
conditions can be valuable, some question
provided for the what happens when
animal neighbours move. If
Exceptions would be beekeeping is added to
evaluated on a case the bylaw, there is a
by case basis and the higher need for neighbor
decision would be at input due to allergies.
the discretion of the
Chief Bylaw Limit urban agriculture in the If other livestock are added If beekeeping is included,
Enforcement Officer bylaw to hens only to the bylaw, clarify training or a team of
What concerns, if any, processes and add specialists is required
would you have if Calgary resources to deal with at-
assessed allowing large livestock
households to obtain
these livestock using the If added to the bylaw, specify Address concerns with Outsource to an external
above criteria? Is there which livestock would be disposal system that partner organization that
allowed responds to the amount of is better equipped for
feces collected from a livestock response (e.g.
44/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
other criteria you think particular livestock (e.g. If equipment for transporting
should be included? dispose in green bin and the at-large livestock)
green bin service is every
other week during the winter,
what happens if amount of
feces exceeds this?)
Support from adjacent property size and zoning laws specialize in livestock and livestock is cared for
neighbours as not all livestock are beekeeping to reduce added properly
Suitable living suitable to all housing types stress on City resources
conditions can be in Calgary
provided for the Limit hive densities for Run a livestock pilot
animal managed bees to reduce program in limited number
Exceptions would be impact on native bees of communities
evaluated on a case
by case basis and the Add where livestock is
decision would be at allowed if they are allowed
the discretion of the beyond the owner’s private
Chief Bylaw property (e.g. walk in
Enforcement Officer neighbourhood)
What concerns, if any,
would you have if Calgary
assessed allowing
households to obtain
these livestock using the
above criteria? Is there
other criteria you think
should be included?
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
46/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Internal Odour management is Biggest concern from Hold the pigeon clubs Netting for properties that Use contractor (3rd party)
Pigeons already covered under the neighbours is pigeon responsible for standardizing own pigeons to seize pigeons if
Which additional rules Community Standards Bylaw feces when birds fly issuing bands needed
would you support for overhead, however there
enforcement of properties is no method to confirm if
that own pigeons? the feces is from the
Locating the pigeon owned pigeons or wild
coop within a specified pigeons
distance of adjacent Allow for flexibility in bylaw so Explore specified contract Obtain list of members Pigeons must be banded
houses officers can work with with contractors sent to a with pigeon card and
Odour management neighbours to solve problems property to do coop cleanup understand conditions
(e.g. clean coop, etc.) that arise whereby a pigeon owner
Enforce coop can lose their card status
standards
Removal of some or Limit number of pigeons Maintain a list of locations Pigeon owner must be a
all birds if problems allowed on a property where owned pigeons are member of a pigeon club
arise being kept
Cleanup of pigeon
feces Consider adding where
Are there other rules you banded pigeons can fly to the
would suggest? What bylaw (e.g. taken off private
resources would staff property to a non-residential
need to enforce these area for flying)
rules?
Change how pigeons are
defined in the bylaw as they
are currently listed under
animal so are considered ‘at
large’ if flying around
47/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Support the additional rules Special zoning for Pigeons should be
being added to the bylaw properties that own banded or have some
Which additional rules pigeons other form of
would you support for identification
enforcement of properties Add license pigeons or coop Monitor health of pigeons Pigeon owner must be a
that own pigeons? to the bylaw to avoid spread of disease member of a pigeon club
Locating the pigeon
coop within a specified Consider strategies to
distance of adjacent avoid owned pigeons
houses reproducing with wild
Odour management pigeons
(e.g. clean coop, etc.)
Enforce coop
standards
Removal of some or
all birds if problems
arise
Cleanup of pigeon
feces
Are there other rules you
would suggest? What
resources would staff
need to enforce these
rules?
48/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Stakeholder and Add to/ change in the bylaw Areas to improve Change to operations New idea / something to Keep the same
question asked rather than bylaw consider
amendment
Internal Do not add a dog early Dog safety with children in DEWS is better suited to The owner should be
Dog Early warning system as part of the schools an education campaign responsible for
Warning What concerns or ideas bylaw rather than part of the controlling the dog and
System would you have regarding bylaw warning people if
(DEWS) a voluntary dog early necessary
warning system? Consider expanding the tease Teach children not to Need clarification on the
enclosed animal section to approach a dog that is not responsibility of the owner
allow a charge or fine if theirs if they participate in this
someone declares to not voluntary program and
approach their dog and they their dog is involved in a
are ignored bite incident
49/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Consider a charge or fine if While some indicate that DEWS is better suited to
someone declares to not people should be an education campaign
What concerns or ideas approach their dog and they educated in dog body rather than part of the
would you have regarding are ignored language others indicate bylaw
a voluntary dog early a bandana system is an
warning system? easy visual since not
everyone can be
expected to learn dog
body language
Dogs with Level 3+ bite Teach children not to If DEWS moves forward,
history should not be at off- approach a dog that is not use one or two colors only
leash parks theirs, and if they do,
always ask the dog owner
first before interacting with
the dog
50/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Explore a consistent
approach since the
program would be
voluntary and could pose
the risk of people thinking
they can approach a dog
who is not wearing a
bandana
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal Increase fine for dogs ‘at More education to Add outstanding impound Offer low cost Fines for bites to children
Fine large’ as this is the most children on dog behaviour fees to annual license fees microchipping for all cats should remain the same
Amounts We are currently exploring prevalent issue and often the and to new parents and dogs that come to the as those for adults
fine increases for RPO root cause of problems shelter
violations. What situations
do you believe could be Distinguish between fines for Free ride home program for Explore mandatory
improved by increasing dogs ‘at large’ and behaving licensed pets microchipping and spay/
fines? friendly and dogs ‘at large’ neuter for cats and dogs
and behaving aggressively that end up at the shelter
Remove warning for cats ‘at Collaborate with veterinary Explore requirement for
large’ clinics regarding ‘at large’ owner to pay shelter
fines ‘keep’ fees once a dog
has been deemed vicious
by the courts rather than
courts waiving these fees
51/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Increase fines for repeat More enforcement Add mixed-breed dog to the Further clarification on
offenders resources are needed drop-down menu in The whether violators have
We are currently exploring City’s registration database been able to pay their
fine increases for RPO fines is required
violations. What situations
do you believe could be Add levels of damage and More education regarding List potential consequences Explore alternative ways
improved by increasing corresponding fine amounts how fines are issued and for the various incidents to change behaviour in
fines? to distinguish between minor collected resulting in damage or injury the instance that
and severe damage so owners know what might increasing fines does not
be expected of them if their work
dog is involved in an incident
(e.g. If you receive fine X; A,
B, and C will occur)
Increase fine for not picking More education with Difference of opinion
up pet waste owners and families on regarding increasing fines
how to behave around for bites to children. Some
feel there is potentially
53/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal Cap the license fee for LESA Explore the 6-month license Rather than low-income Do not differentiate fees
LESA option that was previously category, leave discretion based on owner’s
(Livestock We are currently exploring used to staff to reduce fee if income
as changing fees for low- necessary
Emotional income Calgarians and Add a reduced fee for those If adding a separate fee Keep LESA fees the
Support LESA. living with low or restricted for low/restricted incomes, same due to inspection
Animal) Would you support incomes explore conducting this processes
changing these fees? through the Fair Entry
And What would that look like? Program
Low
incomes Add a section that allows the Require clarification if low-
Chief Bylaw Enforcement income status applies to
Officer or the Director of fines in addition to fees
Calgary Community
54/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Add a reduced fee for those Education campaign Simplify the process for Explore fee based on Do not differentiate fees
living with low or restricted promoting the value of applying for a LESA weight/size of LESA based on owner’s
We are currently exploring incomes licensing pets animal income
changing fees for low-
income Calgarians and
LESA.
Would you support
changing these fees?
What would that look like?
Add a reduced fee for LESA Education campaign Consider a partnership with Do not reduce fine
only if the person has a low explaining LESA in an external organization who amounts for people with
income comparison to emotional could support funding efforts low incomes
support dogs and cats in these situations
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
55/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Internal Add a section that limits the Focus pet limits on the Community Standards does Consider a pet limit in Do not add a pet limit to
Pet Limit number of pets in cases number of dogs that dog not have the resources to low-income situations the bylaw
What ideas or concerns where the owner has been walkers can walk at one manage anticipated pet limit
would you have regarding involved in multiple pet time complaints
a pet limit? incidents
Add a license fee for excess Ensure an application for Explore issues related to Limits should be based on
What resources would be animals excess animals is simple excessive animals with size of property and the
needed to implement this as there are already Calgary Humane Society individual owner
change? challenges with people
licensing
Add a section that allows the Explore Alberta Health Consider a lower pet limit
Chief Bylaw Enforcement Services regulations than what was proposed
Officer or the Director of regarding the number of cats as this is more consistent
Calgary Community / sq. ft. with other nearby
Standards the discretion to jurisdictions
make decisions regarding pet
limits
Targeted Add an excess animals Respond to specific An excess animals permit Explore mediation Do not add a pet limit to
permit to the bylaw problems caused by dogs will add another layer of recommendations for the bylaw
What ideas or concerns rather than number of oversight and enforcement neighbours when issues
would you have regarding dogs challenges for officers arise
a larger pet limit? Add a pet limit the bylaw Ensure an application for Manage nuisance and harm Base decision on the Five A pet limit will not
excess animals is simple complaints through other Freedoms: discourage people for
What resources would be bylaws Freedom from hunger whom it’s intended for
needed to implement this and thirst and will result in
change? Freedom from pain, punishing the many for
injury and disease the problems of a few
Freedom from distress
Freedom from
discomfort
Freedom to express
behaviours that
promote well-being
57/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Add a definition for ‘means to Focus attention on Collaborate with Alberta Explore animal services
care for’ pet in the bylaw so it addressing concerns with Health Services to explore calls and do a
is clearer what is intended backyard breeders whose responses to pet hoarding comparative between
breeding practices are issues types of calls and number
considered unethical and of pets in a household as
poor quality a pet limit may not solve
those issues
Add a section to the bylaw to Increase fines for Size of property and
address concerns relating to violations rather than owner’s ability to care for
excess pets (reactive) vs setting a pet limit pets should be considered
establishing a pet limit when considering pet
(proactive) limits rather overarching
rule for everyone
Stakeholder and Add to / change in the Areas to improve Change to operations New idea / something to Keep the same
question asked bylaw rather than bylaw consider
amendment
Internal Need clarification on who Pet owners could fill out the Expand where sale of pet
Vendors issues the physical tag form at a partner vendor and licences can occur
Would you support the that could be forwarded to
sale of pet licences The City
through local vendors?
Vendors could include pet If this proceeds, need Strengthen relationships Collaborate with
supply stores, clarification on how between Animal Services veterinarians, licensed
veterinarians, etc. information is shared, how and veterinary clinics breeders, rescue
What might be some the pet is registered and organizations, partner
anticipated challenges how payment is agencies and pet food
with this approach? coordinated (e.g. stores to help educate
What might be some Freedom of Information about licensing
potential successes and Privacy, Health
with this approach? Information Act, etc.)
58/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Targeted Offer support/incentives to Establish licence campaign Expand where sale of pet Look to existing City bus
partner vendors as this is months in partnership with licences can occur pass model regarding
Would you support the extra work local vendors rather than sale through multiple
sale of pet licences have vendors sell licences vendors
through local vendors? directly
Vendors could include pet
supply stores, If this proceeds, need Collaborate with Online licensing
veterinarians, etc. clarification on how veterinarians, licensed
What might be some information is shared breeders, rescue
anticipated challenges organizations, partner
with this approach? agencies and pet food
stores to help educate
about licensing
59/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
More information is
available to vendors to
pass on to clients when
asked
Bylaw name Customers voice concerns over the word ‘responsible’ in the title of the bylaw
60/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Mandatory microchipping Many unlicensed and non-microchipped cats end up in the shelter. These are injured, trauma, geriatric or
diseased cats and remain unclaimed. The City is covering emergency clinic treatments, follow up care at the
shelter, medications and diagnostics.
If mandatory microchipping was added to the bylaw, officers could scan the microchip immediately and return
the cat to its owner.
Partner with external organizations to host microchipping days
Offer discounted licence fees for pets that are microchipped and spay/neutered
Exotic animals Annual inspection to ensure the owner is meeting the required conditions for care of the animal
Targeted Noise bylaw The noise section of the bylaw is too ambiguous
Dog walkers Should be licensed, especially since they are using City facilities for free (off-leash parks)
Limit the number of dogs that can be walked at one time
Social media Non-City sources sensationalized some project information online
Increase positive marketing coming from The City
Importing animals Bring rescue organizations back together to discuss flow of animals, domestic animals, volume of animals and
bite incident statistics
Include veterinarians in the above discussions for their insights
Study rescue group and breeder practices as they have insights into genetic aggression and potential
screening processes
Review requirements for domestic and international imported animals
61/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Work with Canada Border Services Agency, Canadian Food Inspection Agency and the Public Health Agency
of Canada regarding importing animals
Kudos Thank you for being diligent and receptive to stakeholders input
Thank you for taking the time to listen and value input
62/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
At the City of Calgary engagement means, purposeful dialogue between The City and stakeholders to
gather information to influence decision making. Engagement is:
Citizen-centric focusing on hearing the needs and voices of both directly impacted and indirectly
impacted citizens;
Accountable upholding the commitments that The City makes to its citizens and stakeholders by
demonstrating that the results and outcomes of the engagement processes are consistent with the
approved plans for engagement;
Inclusive making best efforts to reach, involve and hear from those who are impacted directly or
indirectly;
Committed allocating sufficient time and resources for effective engagement of citizens and
stakeholders;
Responsive acknowledging citizen and stakeholder concerns;
Transparent providing clear and complete information around decision processes, procedures and
constraints.
The City’s commitment to transparent and inclusive engagement processes is outlined in the engage! Policy
(CS009).
63/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Can participants from outside of Calgary or Alberta provide input on this engagement?
People who visit Calgary or live in neighbouring communities and work and play in Calgary may also be
impacted and interested in the decisions we make, and we consider that when we determine who can give
input into a project.
Can we tell which input is coming from participants outside of Calgary or Alberta?
The City does have access to unique identifiers created from the encrypted IP addresses, and this allows us
to review the number of unique IPs that visit the page. This information, along with reviews of submitted
data do show us that the system’s anti-spamming and automated bot detection systems are working as
intended.
What happens if interest groups from outside of Calgary flood our process with feedback that
doesn’t represent Calgarian’s views?
There is a chance that when discussing controversial or passionate topics, people with an interest in the
topic from outside of Calgary may provide feedback. This adds to the quantity of comments, but there’s
64/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
nothing to indicate that the range of ideas we are seeing from outside Calgary is any different from the
comments we are getting from Calgarians.
65/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
66/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Unlicensed At Large
Mississauga $90 Mississauga $90
Halifax $100 Longueuil $100
Longueuil $100 Grande Prairie $100
Grande Prairie $150 Lethbridge $100
Lethbridge $150 Hamilton $100
Hamilton $180 Calgary $100
Surrey $200 Edmonton $100
Vaughan $200 Saskatoon $100
Toronto $240 St. Albert $130
Calgary $250 Medicine Hat $150
Edmonton $250 Richmond $150
Winnipeg $250 Halifax $200
Vancouver $250 Vaughan $200
Markham $250 Winnipeg $200
Saskatoon $250 Vancouver $250
Airdrie $250 Markham $250
Medicine Hat $250 Airdrie $250
Red Deer $250 Red Deer $250
St. Albert $250 Surrey $300
Richmond $300 Toronto $365
67/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
68/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
I am satisfied with the This gave me the I received enough I understand how my This activity was an
opportunity to chance to provide information to input will be used effective way to
participate and input on issues or provide meaningful collect my input
provide input decisions that are input
important to me
69/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
70/71
Responsible Pet Ownership
Bylaw Review
Stakeholder Report Back: What we Heard
October 29, 2020
Access to information
Facebook Twitter
Instagram Sign in the community
Postcard delivered to my home or business Online ad
Email invitation Community Association or Councillor's office
Word of Mouth Other (largely includes a range of media outlets)
71/71