FLOWCHART PROCESS

Flowchart Process

Eustace Langley

OPS/GM 571

Dr. Robert Wolf

7/10/2012

University of Phoenix
 FLOWCHART PROCESS

Introduction

Designing a flowchart for any process will make that process more effective and save time. The text
depicts that process is any part of an organization that takes inputs and transforms them into outputs
that it is hoped, are of greater value to the organization than the original inputs (Chase, Jacobs, &
Aquilano, 2006). The objective of this paper is to design a Flowchart for an organization that seeks to
introduce a new version of an automotive keyless entry fob. The paper will further outline some of the
problems that will affect the process and also illustrate the metric use to measure the process. (UOPM,
2012)

Designing a flowchart for the process

It is valuable to classify processes to describe how a process is designed. Knowing how to quickly identify
a process will managers understand resemblances and dissimilarities among each processes. The
process used in this scenario is a multiple stage process. The countries selected to act as suppliers for
the various components need to assembly the automotive keyless entry fob are: China for the control
chips, Germany for the rolling transmitter, Taiwan for the plastic housing and India key ring.

Choosing suppliers for keyless entry fob at a manufacturing company

Control Chip Rolling Transmitter Plastic Housing Key ring

Yes No No
C G T I
China OR Or India OR Taiwan
Or Germany
Yes V I T
J

No No Yes Yes

Vietnam India
Japan Taiwan

Assembly
Line
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Factors that affect the process design

There are various factors that will affect a process design, knowing why the process is necessary and
who are affected by it will make it easy to understand. Factors that will affect the process design are as
follows:

Environment

If any of the countries acting as suppliers have some form of political unrest will cause a delay for the
items to be shipped. Regulatory environment can affect the design of a process.

Human Factor

Employees are the key to any process design, hiring the right people for the job, will create a conducive
atmosphere, but also generate profit for the organization. Not having the right people for the job will
affect the process design.

Technology

Technology plays a critical role in process design; not having the right technology to produce each
components of the keyless entry fob will cause a delay in the process, resulting in the loss of time and
money.

Identified Metric

Metrics tell a firm if progress is being made toward improvement. To have an effective operation,
operations managers need to improve the performance of a process or project the impact of a proposed
change. Possibly the most common process metric is utilization; it is the ratio of the time that a resource
is being used comparative to the time that it is open for use. In the scenario Utilization can be used in
reference to labor or the resources put together in the process. Productivity is another metric identify in
this process, the ratio output to input. The amount of Keyless entry fob manufactured for the whole
year divided by the cost of producing them.

Conclusion

Operational managers can become more effective if they understand how process design works.
Understanding the different metrics and how they can be used to evaluate different process design is
crucial for any operation; metrics also tells a firm if progress is being made toward improvement.
Understanding the various factors that affect a process design will a company an added advantage of
how to handle a crisis in case of an emergency. Improving any process will reward the user with
increased satisfaction knowing he is working smarter.
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References:

Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2006) Operations management for competitive advantage
(11th ed). New York: McGraw Hill/Irwin.