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CERTO Wall-Mounted Version
Operating Manual
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this manual?
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E-mail: WNCCC.contact@wincor-nixdorf.com
Address:
Wincor Nixdorf International GmbH
Handbuchredaktion BD P34
33094 Paderborn
Germany
E-mail: manuals.hardware@wincor-nixdorf.com
Operating Manual
Introduction ....................................................................................................................... 1
Symbols used in this manual............................................................................................... 1
Important safety precautions ............................................................................................... 2
General power interrupt....................................................................................................... 4
Abbreviations....................................................................................................................... 4
Device Overview................................................................................................................ 5
Device type.......................................................................................................................... 5
Components ........................................................................................................................ 5
Device views........................................................................................................................ 6
Device without printer ..................................................................................................... 6
Overall view............................................................................................................... 6
Device door open ...................................................................................................... 7
Enlarged view of opened device door ....................................................................... 8
Device with printer .......................................................................................................... 9
Overall view............................................................................................................... 9
Device door open .................................................................................................... 10
Enlarged view of opened device door ..................................................................... 11
Basic Operation............................................................................................................... 13
Opening / closing the device ............................................................................................. 13
Switching the device on / off.............................................................................................. 14
Device without printer ................................................................................................... 14
Switching the device on........................................................................................... 14
Switching the device off .......................................................................................... 14
Device with printer ........................................................................................................ 15
Switching the device on........................................................................................... 15
Switching the device off .......................................................................................... 16
Connecting / removing the operator keyboard .................................................................. 17
Connecting a portable CD-ROM or disk drive ................................................................... 18
15" LCD monitor ................................................................................................................ 19
Appendix .......................................................................................................................... 67
Technical data ................................................................................................................... 67
Electrical characteristics of the supply network............................................................ 67
Device conditions ......................................................................................................... 68
Installation specifications.............................................................................................. 68
Environmental conditions .................................................................................................. 69
Climatic environmental conditions in accordance with EN 60721................................ 69
Noise emission in accordance with EN 27779 ............................................................. 69
Consumables .................................................................................................................... 70
Approved cleaning materials ............................................................................................. 70
Notes on using cleaning materials ............................................................................... 70
General-purpose cleaning materials ............................................................................ 71
Cleaning material for special components ................................................................... 71
Environmental protection................................................................................................... 72
Environmentally friendly product design and development .......................................... 72
Saving energy............................................................................................................... 72
Disposing of used consumables .................................................................................. 72
Labels on plastic case parts ......................................................................................... 72
Returning, recycling and disposing of used units and consumables............................ 72
Further information....................................................................................................... 72
Compliance with standards and certifications ................................................................... 73
Standards met .............................................................................................................. 73
Conformity .................................................................................................................... 73
Notes concerning radio interference suppression and electrical safety ....................... 73
FCC rules and Canadian Standard ICES - 003............................................................ 74
Certification for data transmission................................................................................ 74
" " Text in quotation marks contains references to other chapters or sections in this
document.
• Paragraphs following this symbol are actions to be performed in the order in which
they are specified.
Text introduced by this symbol should be given special attention in order to avoid
damage and injury.
This symbol identifies paragraphs which contain general notes to facilitate use of
the device and help avoid operating errors.
This device complies with the relevant safety regulations for information processing
equipment.
− The device is equipped with a safety-tested power cable, which must be connected
only to a suitable grounded outlet.
− Always hold the plug when removing the power cable. Never pull the cable itself.
− Install cables in such a way that they will not be stepped on or tripped over or damaged
or crushed in any way.
− Make sure that there is always free access to the sockets used or to the electrical
circuit-breakers of the house installation.
Switching off the automatic circuit-breaker or removing the fuse inset from the fuse
holder in the distribution box of the building installation or by disconnecting the plug
connectors of the power supply cables from the grounded sockets in the building
installation or by switching off the ON/OFF switch on the power distributor.
− Only use accessories and extension components that have been approved by us.
Nonobservance can result in damage to the system or violations of regulations
concerning safety, radio interference and ergonomical requirements.
− Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to
feed voltage from an external source into prepared cables to install additional
electronics (e.g. connection for an intruder alarm system).
2 CERTO Wall-Mounted Version - Operating Manual 01750058846 A
Introduction Important safety precautions
− To clean the device only use cleaning agents approved by Wincor Nixdorf International
GmbH (see chapter "Cleaning, Service and Maintenance").
Repairs
Unauthorized opening of the device or repair work carried out improperly could
result in considerable danger to the user.
Lithium batteries
To ensure that the entire device is disconnected from power, you must also pull the plug
of the power cable from the wall outlet or interrupt the power supply in the distributor box
of the building by switching off the circuit-breaker or by removing the fuse.
Abbreviations
CE Communauté Européenne
(European Community) Declaration of Conformity
DT Data transmission
EC European Community
ECC European Economic Community
EDP Electronic data processing
EMC Electromagnetic compatibility
EN European standard
FCC Federal Communications Commission
ID Identification
IEC International Electrotechnical Commission
IP International protection
LCD Liquid crystal display
LED Light emitting diode
PC Personal computer
SELV Safety extra-low voltage
TN network Power supply network in acc. with EN 60950
USB Universal serial bus
Device type
The information terminal CERTO Wall-Mounted Version is a multifunctional terminal
designed for indoor installation.
Components
The information terminal CERTO Wall-Mounted Version may comprise the following
components:
Device views
Overall view
2
5
1 Loudspeaker 4 Keyboard
2 15" LCD monitor with touch or 5 Swipe or DIP reader
protective screen 6 Lock
3 Barcode scanner
1 2 3 4
Overall view
2
6
4 7
1
4
2
1 2 3 4
Opening it:
Open Insert the supplied key in the lock and turn the
key 90 degrees to the right. Swing the device
door open.
Closing it:
Swing the device door shut. Turn the key 90
degrees to the left and remove it from the lock.
Closed
• Open the device door (see section "Opening / closing the device").
• Open the device door (see section "Opening / closing the device").
• Connect an operator keyboard (see section "Connecting / removing an operator
keyboard") and power down the system unit.
• Remove the operator keyboard.
• Close the device door (see section "Opening / closing the device").
You can only disconnect the device completely from the power supply by
disconnecting the power cable from the grounding wall outlet (see chapter
"Introduction", section "General power interrupt").
• Open the device door (see section "Opening / closing the device").
• Open the device door (see section "Opening / closing the device").
• Connect an operator keyboard (see section "Connecting / removing an operator
keyboard") and power down the system unit.
• Remove the operator keyboard.
• Close the device door (see section "Opening / closing the device").
• Open the device door (see section "Opening / closing the device").
• Close the device door (see section "Opening / closing the device").
• When you have completed your operation and you no longer need the drive, detach
the CD-ROM or disk drive cable ( see chapter "Portable USB CD-ROM Drive" or
"Portable USB Disk Drive").
• Close the device door (see section "Opening / closing the device").
The brightness control enables you to adjust the backlight of the monitor.
The TH22 printer is a compact printer with a thermal printing unit, integrated cutter and a
presenter.
The paper path is controlled by several paper sensors. The printer is equipped with
sensors which indicate the remaining quantity of paper (weekend supply) and the end of
the paper supply. The paper supply can thus be monitored with the user software.
Controls
1
5
2
1
2
Status LED
The status LED (1), (red, yellow or green)
1
indicates the current status of the printer.
The significance of the various LED displays is
explained in the "Printer messages" section.
Press the LINE FEED and FORM FEED keys (see section "FORM FEED key")
simultaneously for at least 5 seconds with the printer cover open to trigger a
printer reset.
Press the LINE FEED and FORM FEED keys (see section "FORM FEED key")
simultaneously for at least 5 seconds with the printer cover open to trigger a
printer reset.
• Press the LINE FEED key. This transports the remaining paper out of the printer.
Remove any remaining paper from the printer.
Only use the paper types that are approved for this device.
Exact details are described in the section "Paper specifications". Prior to inserting
a new paper roll, make sure that the beginning of the roll is not torn or folded. The
beginning of the roll must be cut at right angles (see illustration below).
Pull the old paper roll (1) off the paper roll shaft
1 in the direction of the arrow (2).
Paper path
3 4
• Close the device door (see chapter "Basic Operation", section "Opening / closing the
device").
Weekend sensor
The weekend sensor is located on the paper roll holder.
The photosensor reports to the application whether or not a minimum amount of paper is
available. Depending on the application, this message can be evaluated and displayed on
a screen, for example.
The current print job is executed normally.
There are 12 m left on the paper roll.
Paper-out sensor
The paper-out sensor is located below the platen in the print unit.
The photosensor reports the absolute end of paper to the application and to the printer.
Depending on the application, this message can be evaluated and displayed on a screen,
for example.
In addition, the printer status LED blinks yellow 3 times in rapid succession (see section
"Printer messages").
Printer messages
The printer messages are displayed by the status LED on the receipt printer.
Depending on the application that is in use, printer messages can also be output to a
display.
• Open the device door (see chapter "Basic Operation", section "Opening / closing the
device").
A printer message is displayed by the blinking status LED in a particular color. Each
printer message is characterized by a certain number of blinks. The blinking cycle is
repeated every second or every two seconds until the cause of the error has been
eliminated.
The printer determines automatically whether or not the error has been
eliminated. If the error has been eliminated, the respective error message
disappears.
Problems
No supply voltage
• Open the device door (see chapter "Basic Operation", section "Opening / closing the
device").
• Check that the power supply connector is fitted correctly (see section "Functional
elements and controls", item 4 in the illustration "Printer control panel and
connections") and inspect the connector cable.
• Close the device door (see chapter "Basic Operation", section "Opening / closing the
device").
• If you cannot find the cause of the error, please contact Service.
Paper jam
To remove a paper jam, power down the PC via the operator keyboard and switch
the device off using the power switch on the power distributor (see chapter "Basic
Operation, section "Switching on / switching off the device").
• Open the device door (see chapter "Basic Operation", section "Opening / closing the
device").
• When mounting the drive shaft, first place it in the guide at the position marked (1) and
then hold it in the guide with one hand.
Then place the drive shaft in the position marked (2). Press the shaft into the guide
and move the locking lever upwards.
Check that both ends of the drive shaft lock into position correctly in the guide.
• Switch the device on again using the power switch on the power distributor and turn
the PC on by pushing its switch-on button (see chapter "Basic Operation", section
"Switching on / switching off the device").
• Open the printer cover (see section "Opening / closing the printer cover").
• Press the LINE FEED and FORM FEED keys simultaneously for at least 5 seconds to
trigger a printer reset (see section "Printer control panel and connections").
• Close the printer cover (see section "Opening / closing the printer cover").
• Close the device door (see chapter "Basic Operation", section "Opening / closing the
device").
• When mounting the drive shaft, first place it in the guide at the position marked (1) and
then hold it in the guide with one hand.
Then place the drive shaft in the position marked (2). Press the shaft into the guide
and move the locking lever upwards.
Check that both ends of the drive shaft lock into position correctly in the guide.
• Open the printer cover (see section "Opening / closing the printer cover").
• Press the LINE FEED and FORM FEED keys simultaneously for at least 5 seconds to
trigger a printer reset (see section "Printer control panel and connections").
• Close the printer cover (see section "Opening / closing the printer cover").
• Close the device door (see chapter "Basic Operation", section "Opening / closing the
device").
Other problems
Please notify Service.
Consumables
Please refer to the section "Consumables" in the chapter "Appendix" for information on
ordering consumables.
Paper specifications
2
Paper quality: KF 50 (55 g/m ) KANZAN
2
KF 607 (83 g/m ) KANZAN
Paper type: thermal paper roll (thermal layer on the outside)
Paper color: white
Paper thickness: approx. 0.062 mm (KF 50)
approx. 0.088 mm (KF 607)
Roll dimensions
The swipe card reader cannot read the ID card information unless you pull the ID card
through the slot in one smooth and quick motion. Make sure that the magnetic stripe is
pointing outward to the right.
Cleaning
For information on ordering the listed cleaning material please refer to chapter
"Appendix", section "Approved cleaning materials".
Make sure that no dirt remains in the card insertion slot. (If necessary, clean the card
insertion slot with a brush.)
You can clean the read head when the device is switched on or switched off.
Cleaning process
The cleaning card can only be used for a brief period as it is a pre-saturated
cleaning card which dries out after removal from its packaging.
• Swipe the cleaning card through the card slot like a regular ID card.
Function elements
The ID card unit cannot read the ID card information correctly unless you insert the ID
card into the ID card unit as described below.
The insertion of the ID card depends on the installation position of the card reader. The ID
card be inserted in the following ways:
Cleaning
For information on ordering the listed cleaning material please refer to chapter
"Appendix", section "Approved cleaning materials".
Check that no dirt remains in the card insertion slot. (If necessary, clean the card insertion
slot with a brush.)
You can clean the read head when the device is switched on or off.
Cleaning process
The cleaning card can only be used for a brief period as it is a pre-saturated
cleaning card which dries out after removal from its packaging.
• Insert the cleaning card into the card insertion slot like a regular ID card.
2 3
1 4
− Using optical instruments, e.g. binoculars, microscopes and magnifying glasses, while
looking at the laser can cause considerable damage to your eyes.
− Note that inside the laser the output power can amount to 0.9 mW.
General information
By default the laser scanner will switch automatically to sleep mode after 30 minutes.
Sleep mode is indicated by periodical flashing of the red LED. In this mode no bar codes
can be read.
In normal operation the scanner is activated via the application. For test purposes the
'sleep mode' switch may also be used (see device view).
1 4
2 5
3 6
The Busy indicator blinks when the CD-ROM drive is in use or when it is being
accessed. When supply voltage is turned on, it shows a green light.
The USB connector can be removed while the PC is turned on. Make sure that
the CD-ROM drive is not being accessed at the same time (blinking LED).
• If you want to remove the connector from the CD-ROM drive, press the release
buttons and carefully detach the connector.
Verify that there is no diskette in the drive when you turn on the PC. Otherwise it
will try to boot from the diskette.
The USB connector can be removed while the PC is turned on. Make sure that
the disk drive is not being accessed at the same time (LED is on).
The device must be switched off for service and maintenance work (see chapter
"Basic Operation").
You should service and clean the parts of the device listed below at the specified
intervals.
− Take care not to drop any cleaning liquids into the device.
− Only use the cleaning material listed in this manual. Inform the customer service
responsible for you.
You can obtain the specified cleansing agent via the addresses quoted in the chapter
"Appendix", section "Approved cleaning materials".
Technical data
Device conditions
110 - 120 V 220 - 240 V
Idle mode Operation Idle mode Operation
(maximum) (maximum)
Rated current consumption: 0.79 A 1.34 A 0.46 A 0.74 A
Active power: 62 W 147 W 62 W 146 W
Protection class: Ι Ι
Type of system connection
(wall outlet): country-specific safety plug country-specific safety plug
Degree of protection acc. to
EN 60529: IP 20 IP 20
Installation specifications
CERTO Wall-Mounted Version
Dimensions:
Height: 726 mm
Width:
CERTO with swipe card reader: 526 mm
CERTO with DIP reader: 540 mm
Depth:
CERTO without mounting plate: 465 mm
CERTO with mounting plate: 470 mm
Environmental conditions
* The temperature value of + 35 °C deviates from the value of the standard (+ 32 °C).
** In the limit range the device may only be operated for a short period of time.
Consumables
You can order consumables and accessories specified for the system components from
your Wincor Nixdorf branch office or from your Wincor Nixdorf sales partner.
Wincor Nixdorf
Telephone: __________________
__________________
You can find information on the internet under www.wincor-nixdorf.com under the keyword
Service.
You can find information on the internet under www.wincor-nixdorf.com under the keyword
Service.
Environmental protection
This means that crucial criteria such as long life, choice of material and its labeling,
emissions, packaging, ease of disassembly and recyclability have been taken into
account. This saves resources and relieves the strain on the environment.
Saving energy
Please switch on devices that need not be constantly running only when they are actually
needed. They should also be turned off when they are not needed for longer periods of
time.
Further information
can be obtained from our Environmental Protection section (Referat Umweltschutz):
Standards met
Safety standards:
IEC 950 EN 60950 C22.2 - 950
EMC standards:
EN 55022 class A EN 55024 FCC CFR 47, part 15, subpart B, class A
Conformity
The CE mark of conformity attached to the product or its package indicates that the
product complies with the requirements of the following EU directives:
Printed in Germany
Order No.: 01750058846 A 1 GB