Professional Documents
Culture Documents
By David Greene
Author of Long-Distance Real Estate Investing
The question most people want to know when they hear I buy houses
out of state (other than "You don't go see them?") is almost always "How
do you know you're not getting ripped off?"
This is a great question. It should be your number one concern when
dealing with people you don't know and trust yet. The answer is pretty
simple: I make sure each member of my team is looking over another
member’s work.
The best example I can give is when a contractor has claimed they
finished part of their work and is asking for the next draw (payment). If
you're working with someone you don't already know, it can be very easy
to be taken advantage of when the contractor knows you aren't from the
area and can't see what they've actually done.
My solution is to have someone else from my team making sure the work
was actually done. The trick is to find someone on your team whose
interests align with yours to do this.
For instance, if I am renovating a house to rent out, I have the property
manager stop by and make sure the contractor has done the work they
said they've done. My property manager isn't likely to mind this because
they don't want to have to track down the contractor and make him finish
the job once he's moved on. When my tenant moves in, this becomes the
property manager’s problem.
These guys don't get paid enough to deal with these kind of problems.
If the property manager can catch the leaky faucet, non-working outlets,
squeaky floors, or stuck windows, they can have the contractor fix it
before the tenant complains. This is the best way to ensure it gets done
quickly and efficiently (if you've ever tried to track down a contractor to
come fix some work who has already been paid and moved on to the
next job, you know how difficult that can be.)
The same goes for the real estate agent if I'm flipping a house. The agent
has to sell it. They don't want to try to sell a house that isn't finished and
ready to go. If they can catch errors and make sure the contractor did
their job right before the house goes on the market, you can bet they'll
be willing to help you out and make sure everything got done.
This principal doesn't just work for contractors. It works for every
member of the team.
4 Things I Didn’t Do
1. I didn’t try to get wholesalers to lower their assignment fee.
I can pretty much ensure that when some of you read this, you’ll ask
yourself why I paid the couple who couldn’t buy the property anything at
all. Since they were going to lose it, I could have just bought the
assignment from the original wholesaler and saved myself some money.
At the very least, I could have paid them much less, right?
Well, yes, I could have. But that would have been stupid. Here’s why.
This couple just received the heartbreaking news that they lost the
house. For me to jump in and take advantage of their loss would have
been pretty classless. It also, at best, would have left them with a bad
taste in their mouth about me. Now, this deal was pretty sweet, leading
me to believe they are likely to come across more sweet deals in the
future. It didn’t seem very wise to save a couple thousand now to lose
tens of thousands in the future.
There is also the fact that the deal worked for me at $101,00, and that
means something.
If a deal works, it works. It doesn’t benefit anyone to go back and look for
how they could have ripped someone off to save a little money. Those
kinds of people develop really bad reputations in this business, and, in
my opinion, short themselves on their own success. I was more than
happy to pay an assignment fee to these people and turn their crappy
day into a great one. If they leave seeing me as a hero instead of a cheap
villain, who do you think gets the first phone call when the next deal
comes out? (For those of you wondering, since that day, I have already
lined up a second deal with their group.)
I know it’s tempting to go after someone for whatever you can get, but
you should first count the cost. I made this mistake in the beginning of
my career, and I lost a lot of powerful relationships that would have
made me a lot more money in the long-term. Winning battles to lose
wars is not a good long-term strategy. Building allies to win wars is much,
much better.
2. I didn’t waste people’s time.
I didn’t hem and haw at this deal. I didn’t tell them I would buy it, only to
change my mind. I didn’t analyze it for fun while making them wonder
what I would do. I asked the questions that were important, I weighed
the answers, and I quickly realized this was a deal that I would be stupid
to pass up. I took just enough time to make sure I had a solid contract
that gave me time to do my due diligence, and I moved forward.
Think about it—I’m buying a house for way under market value, that
needs virtually no work, and that will cash flow well. I’m also getting a
loan with no closing costs, and I’m making strong allies in a market where
I want to start buying. Why on earth would I take more time to think
about that than I needed and give someone else the chance to step in
and buy this house instead?
Time wasn’t going to make this deal any better or worse, I promise you.
Taking more time wouldn’t have helped me at all.
3. I didn’t ask irrelevant questions or get bogged down in
unimportant details.
I knew what I needed to ask, and I asked it. I knew who I needed to ask,
and I asked them. I knew where I needed to go to verify these answers,
and I verified them. I knew what the contract would afford me to do, and
I did it.
There was absolutely no reason to pour over census data from the last
20 years or to try to confirm whether the siding was aluminum or wood.
Many investors get caught up in unimportant details that becomes
excuses not to act. I didn’t waste the couple’s time and was therefore
able to get all the answers I needed to feel comfortable taking the next
step—all in five minutes.
4. I didn’t try to alter the contract.
It can be tempting to try and alter a contract to make it more beneficial
for you in times like these. When you sense weakness, it’s only natural to
go for more.
If the contract needed changing for me to feel comfortable, I would have
requested changes. But it didn’t. So why go through all that for nothing?
Making this couple call the guy who originally put it under contract and
request changes would have required him to go to the sellers and ask
the same questions. That would have raised an entire new set of
problems in the deal and possibly ruined it. Why risk all that just to
experience a sense of power in “winning”?
The contract was solid, so I developed my strategy based on the way the
deal was already written. It worked out fine, and there was no reason to
think I needed to change anything.
Before you jump to any conclusions about how irresponsible this all was,
please just take a moment to ask yourself why. Why does it matter if I
could put this together in five minutes if I did the same work that would
require someone else five days? Why take time to sleep on it if I know my
numbers, know my goals, and know my standard? Why would I give
someone else the opportunity to buy this deal if I didn’t need to?
What I hope you take from this is that you can analyze a rental property
in five minutes if you know what you’re doing. You can feel confident that
you can do all your due diligence in a short period of time if you have a
system in place to help you do this more effectively. Real estate investing
becomes a lot more fun when it doesn’t take days of anxiety and worry
over whether you should move forward or not!
If you find yourself dragging out the analytical process for days at a time,
ask yourself how efficient you really are. Ask yourself if you’re really
trying to master this craft or not.
SECTION 4: HOW DO I WORK WITH
CONTRACTORS FROM A DISTANCE?
Buying a property long-distance isn’t hard. Once you know what to look
for, your due diligence process is simple. Once you find people to help
do it for you, it becomes quick.
Renting out a property in another state is downright easy. If you bought
in the right area, listened to the advice of your property manager, and
hired a decent one, they’ll find you a tenant and start collecting the rent.
Getting a loan on an out of state property isn’t really any different than
doing it locally.
The ONLY thing that can be different about long-distance investing
compared to local investing is managing the rehab process.
This is one area you want to get right, and your contractor makes a big
difference.
Trust is an important part of this relationship, as your contractor will
often be quoting you prices you won’t always take the time to validate,
as well as doing work you yourself can’t always ensure is up to code.
More often than not, you’ll be trusting your contractor for design ideas,
product installation, hiring sub-contractors, coordinating with the city for
permits, ensuring the work is done correctly, staying on schedule, and
keeping your project within a reasonable budget. To be perfectly honest
with you, it’s a major component of the whole niche of real estate
investing.
Having a great contractor can fill you with an amazing level of confidence
that drives you to make moves. Not having a trustworthy contractor can
fill you with such apprehension that you may never pull the trigger at all.
If you haven’t been able to read between the lines by now, I’m planting
the seeds here to make the point that if you want to get off your keister
and actually start buying some houses, you need a system you can trust
to hire the right people.
Now, to be clear, I’ll often use the word “contractor” when what I really
mean is “person who builds, tears down, and installs stuff.” Not every job
calls for a licensed contractor. I just found out that in the county where
I’m doing my most recent flip, everything (and I do mean just about
everything—from installing new toilets to replacing bedroom doors,
ridiculous!) needs to have a permit pulled and be inspected by the city. If
you live in a county like this one, you’ll have to pull permits in order to be
in legal compliance. If that’s the case, a licensed contractor is necessary
unless you’re doing the work yourself (in which case, just stop reading
this now and go look up old Bob Vila YouTube videos).
Now, not every project is going to call for permits, and therefore not
every job will call for a licensed contractor. Sometimes a skilled
handyman is even better, as they can do the work just as well but will
usually charge much less. For the purposes of this system, it doesn’t
matter if they are licensed or not when deciding who to hire.
In order to execute this successfully, we are going to start by casting a
wide net, then narrow down our options until we find a good fit for our
budget and goals.
First, if you’re looking for someone to do a job who you’ve never used
before (especially if this project is out-of-state), we are going to start with
referrals. The most important requirements in managing a successful
rehab project are:
• The work is done well.
• The work is completed for a competitive price.
• The project is completed on time.
• The work you choose to pay for is worth the monetary value it
brings to the house.
Considering that the overall most important factor is the quality of the
work, we want to start by only accepting bids from people with a
reputation for good work. This is accomplished by asking for referrals
and doing some research of our own. Where do we get these referrals?
Getting Bids
Call/email these contractors and ask them if they are available to do
some rehab work on a house you’re buying/have bought (they will almost
always say yes even if they don’t have the time). Give them the property
address, tell them what work you want bids on, and ask them to include
prices on any other work they think needs to be done. It’s easiest if you
have a lock box on the property so they can go by at a time that’s
convenient for them. Explain you are a real estate investor and you only
want repairs that make financial sense for a landlord who will be renting
the house out.
Now, the contractors will start emailing you back their bids. Nine times
out of 10, they will give you a very general quote that says some of the
big ticket items that will be done, then lists a price for the whole job.
Furthermore, most will not give you a timetable for when they will be
completed and will be planning on paying for the materials themselves.
This will be included in the price they gave you.
At about this point, you can expect to experience either heartbreak at
how much more they want than you expected, shock at the feeling of
being ripped off, or complete rage that they would try to rob you this
way.
Try to fight off those feelings. It gets better.
Once you’ve collected bids from each one, make a note of who got you
the bids back in the timeliest manner. This is a good sign in the sense
that it shows they value your time, actually want your business, and are
less likely to be so swamped they can never get to your project.
Once this is done, email them back thanking them for the bid. Tell them
you are interested in hiring them, but your “partners” (or yourself if you
prefer) need to see an itemized list of the work that will be done and the
price they will be charging for the work. This is very, very important.
Here’s why: The contractors want to be as general as they can so you
don’t know how much money they are actually spending. They may be
charging you $3,000 to pay for the tile, grout, and backer. In actuality, it
comes out to $2,600. They aren’t necessarily trying to rip you off, it’s just
in their best interest to be as general as possible and make a little extra
where they can.
It is in YOUR best interest to have things as specific as possible.