NB: Where a key term occur in more than one unit, there will generally be noted in the table below in the unit that they are first mentioned.
Unit Key Terms
1. What is Business A good Profit Privatisation A service Fixed costs Variable costs Market conditions A product Total costs Demand Mission statement Average costs Gross domestic product Aims Sole trader Real incomes Objectives Unlimited liability Interest rates Profit Incorporation Fair trade Cash-flow Shareholder Sustainable production Stakeholders Limited liability Dividends Revenues Market capitalisation Takeover
2. Management, Leadership Uncertainty The external
Management Opportunity cost environment leadership and Authority Scientific decision making Social responsibility decision making Delegation Decision trees Communication Empowerment Probability Stakeholder Decentralisation Expected value engagement. Programmed decisions Net gains Consultation Non- Programmed decisions Ethics Risk
3. Decision making Relationship marketing Market share Confidence interval
Business ethics Sales growth Big data to improve Marketing objectives Internal influences Positioning marketing Market growth External influences Marketing mix performance Primary market research Competitiveness Consumer products Secondary market research Target population Industrial products Price elasticity of demand Sample Product life cycle Income elasticity of demand Brand Product portfolio Segmentation Patent analysis. Market segment Trademark Social media Targeting Globalisation Viral marketing Niche marketing Market research Multichannel Mass marketing Market mapping distribution. Sales value Confidence level E-commerce Sales volume
1|Page A Level Business
Year 1 key Terms – version I – May 2015
Unit Key Terms
4. Decision making Operational management Unit/average costs Mass customisation Labour intensive Capacity Inventory to improve Capital intensive Capacity utilisation Part time operational Supply chain Labour productivity Temporary staff performance Operations objective Efficiency Vertical integration Competitive advantage Lean production Corporate social Total costs Quality responsibility. Outsourcing
5. Decision making Financial objectives Budgets Short & long term
Income statements Variance analysis finance. to improve Gross profit Cash flow forecasts Bank loan financial Direct costs Break-even output Overdraft performance Indirect costs Contribution Venture capital Operating profit Trade credit Share capital Profit for the year Margin of safety Mortgages Investment Profitability Debentures Non-current assets Profit margin Crowdfunding Capital expenditure Internal & external sources Capital structure of finance.
6. Decision making Human resource objectives Employer brand Trade union
Employee engagement Human resource flow Collective bargaining to improve Employee involvement Recruitment & selection Trade union wage human resource Training Redundancy premium. performance Talent development Dismissal Works council Diversity Redeployment Arbitration Unit labour costs Division of labour Industrial dispute Labour turnover Time and motion study Conciliation Labour retention Commission Human resource plan Piece rate Job design Performance related pay Job enrichment Variable pay Empowerment Employee welfare Organisational structure Appraisal Organisational design Team-working