Global Manager Services Installation Guide

Global Manager Services
Installation Guide
AVEVA Solutions Limited
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Copyright 1974 to current year. AVEVA Solutions Limited and its subsidiaries. All rights reserved. AVEVA shall not
be liable for any breach or infringement of a third party's intellectual property rights where such breach results from
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Global Manager Services Installation Guide
Revision Sheet
Date Version Comments / Remarks

Contents Page
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:1
Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:2
Guide Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1:2
IIS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2:1

Enable IIS on the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2:1
Open the IIS Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2:3
Create an Application Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2:4
SQL Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3:1

Install SQL Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3:1
Create Table Entries in SQL to Store Schedule Data . . . . . . . . . . . . . . . . . . . . . 3:6
Set Up Table Schemas for Global Databases . . . . . . . . . . . . . . . . . . . . . . . . . . 3:14
Common Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3:16
Global Manager Services Installation . . . . . . . . . . . . . . . . . . . . . . . . 4:1

Silent Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4:1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4:4
Plant Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A:1

Manual Set-up of Table Schemas for Global Databases . . . . . . . . .B:1
Configure the Application Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C:1
© Copyright 1974 to current year. i 2013

AVEVA Solutions Limited and its subsidiaries.
All rights reserved.
© Copyright 1974 to current year. ii 2013

Introduction
1 Introduction
The AVEVA Global Manager Services Installation Guide explains how to do the IIS
Configuration, SQL Configuration and installation of AVEVA Global Manager Services (as
supplied by AVEVA Solutions Limited on a DVD). Only AVEVA Global Server supports
Windows XP and Windows Server 2003. AVEVA Global Services can only be installed on
Windows Server 2008 or Windows 7.
To enable AVEVA Global to make use of the Transfer technology a number of Services need
to be installed, these are:
The full deployment is spread between three installers, these are:

• Base Product - this now includes the Global client as a part of the standard install, but
there are some configuration steps that are required, this needs to be installed by any
Project Administrator or Designer.
• AVEVA Global Daemon12.1.SP3 - the traditional AVEVA Global Product, this installs
the Daemon. This is installed onto machines that need to run the daemon. As one
daemon is required per project per location.
© Copyright 1974 to current year. 1:1 2013

Introduction
• AVEVA Global Services - The AVEVA Global Services product contains three features,
these are:
• AVEVA Global Manager Service
• AVEVA Global Scheduler Service
• AVEVA Global Notifications Service
The AVEVA Global Scheduler Service allows regular scheduled Extracts commands to
simplify the distribution of data in distributed extracts. The AVEVA Global Notifications
Service allows key global commands to feedback information to the Designer when they
have completed. Both the AVEVA Global Scheduler Service and the AVEVA Global
Notifications Service are independent of each other. The AVEVA Global Manager is only
required by the Scheduler Service.
All services must be deployed on the same machine. If only one feature is required then
only one of the AVEVA Global Notifications Service or the AVEVA Global Scheduler Service
needs to be installed. However, the AVEVA Global Manager Service must be available on
the local network. One instance of each service is required per location, and serves all
projects running.
1.1 Assumptions
The Global Services Manager Services Installation Guide is intended to detail the
installation and configuration process of running the AVEVA Global Services product. It
covers how to setup AVEVA Global Services with new and existing Global projects.
Therefore the Global Manager Services Installation Guide targets the IT administrator or
Global Project Administrator. As a result knowledge of AVEVA Global will be helpful but is
not essential.
Depending on the Operating System the user is installing on, the sections that follow may
differ on the screenshots. The following installations are done on Windows 7 machine.
Note: IIS and SQL configuration can be installed in any order, but both are pre-requisites
for the AVEVA Global Services Installation.
The base product installation requires specific configuration that can be undertaken at install
time, or post install. If changes are being made during installation then the base product will
need to be silently installed with the extra flags.
1.2 Guide Structure

The Global Manager Services Installation Guide is divided into the following sections:
IIS Configuration IIS Configuration to host WCF service that allows Project
Administrators to set up and maintain Extract Transfers
schedules and Designers to transfer items between locations.
SQL Configuration Global Addin setup of Databases and Users.
Global Manager Installation of AVEVA Global Manager Services.

Services Installation
Plant Installation Silent install of base product with Global client services.

IIS Configuration
2 IIS Configuration
IIS needs to be configured to host the WCF Service that allows Project Administrators to set
up and maintain Extract Transfer schedules and Designers to Transfer items between
locations. To do this IIS must be configured before the AVEVA Global Manager services are
installed. The user must do the following:
2.1 Enable IIS on the Machine

To enable IIS on the machine from the Start menu, click Control Panel.
Select Programs.
Select Turn Windows features on or off under the Programs and Features heading.

IIS Configuration
Windows Feature takes a short while to load.
Select Internet Information Services check box, this will automatically select what sub
options it requires.
Click OK and close the Control Panel.

IIS Configuration
2.2 Open the IIS Manager

To open the IIS Manager from the Start menu, click Control Panel.
Click System and Security.
Click Administrative Tools.

IIS Configuration
Click Internet Information Services (IIS) Manager.
2.3 Create an Application Pool
Click Add Application Pool under Actions pane.
The Add Application Pool window is displayed, do the following changes:
Enter Name: ASP.NET v4
Select .NET Framework version: NET Framework v4.0.x
Select Managed pipeline mode: Integrated
Click OK.

SQL Configuration
3 SQL Configuration
3.1 Install SQL Express

The following example uses SQL Express 2008 R2 64 bit.
Locate and click on the Installer to display the SQL Server Installation Centre window.
Click New Installation or add features to an existing installation to start the installation
process.
The SQL Server 2008 R2 window is displayed, indicating to the user that the setup for the
current operation is being processed.

SQL Configuration
Select I accept the licence terms check box, if the user agrees to the licence text.
The installation process will then begin by setting up the process files.

SQL Configuration
The installer now allows the user to customise the installation.
Note: In this example the default settings are used. Only customise the installation if the
user wants to enable or disable particular features.
Click Next > to continue and accept the selection of default Features.

SQL Configuration
Specify the Named instance and Instance ID of the SQL Server. Make sure the Default
Instance is selected and then click Next >.
The installer now allows the Service accounts to be created, click Next > to except the
default Accounts.
Configure the Database Engine Configuration, click Next > to accept the default settings.

SQL Configuration
The user has the option of sending information to Microsoft. The default option for this
feature is disabled. Unless the user wants to register information with Microsoft leave this as
disabled and click Next >.
Once all configuration settings have been made SQL will complete the installation process
(the installation may take some time).

SQL Configuration
Once the installation process has completed, the Complete window is displayed.
Click Close to close the Installer.
3.2 Create Table Entries in SQL to Store Schedule Data

The user needs to create the required table entries in SQL for the Schedule data to be
stored. This is done by running a series of scripts to create the tables. By allowing the user
to run the scripts the Project Administrator can use any version of SQL (full or Express) for
the Scheduler tables to be stored.
Start the SQL Server Management Studio as an Administrator:

SQL Configuration
Click Start > All Programs and select Microsoft SQL Server 2008 R2 Folder.
Right click on SQL Server Management Studio and select Run as Administrator.
The user will be asked if it wants to run the SQL Server Management Studio in
Administrator mode. Select Yes.

SQL Configuration
The user will need to login into the SQL Server, if the user has followed the installation steps
so far in this document, the user should be able to login with the default settings, click
Connect.
The Microsoft SQL Server Management Studio is loaded. The first step is to create a new
database for the Global Scheduler to store the schedule data.
Right click Databases and select New Database to display the New Database window.

SQL Configuration
The user will need to change the following fields:
• Database name: GlobalAddInDB
• Owner: sa
• Initial size(MB): 300MB
Click OK when the fields are correct to create the database.
Note: Make sure that the case for GlobalAddInDB is correct. The size is an initial size and
may vary for various deployment scenarios. This will be used late in the installation
process.

SQL Configuration
A new Database called GlobalAddinDB is created and is displayed under the Databases
node in the Explorer.
Create a new login to all the Service to read and write data to the database. Using the
explorer navigate to Security > Logins.
Right click Logins and select New Login to display the Login - New window.

SQL Configuration
The user will need to make the following changes:

• Login name: GlobalAddInUser
• Click on SQL Server authentication
• Enter a Password
• Confirm Password
• Deselect User must change password at next login check box.
• In Default database select GlobalAddinDB from the drop-down list.
• In Default language select English from the drop-down list.
Do not close the window.

SQL Configuration
The user will need to grant the User with SQL privileges. To do this select the Server Roles
page in the Login - New window.
Select all the Server roles check boxes to provide full privilege, these are:
• bulkadmin
• dbcreater
• diskadmin
• processadmin
• public
• securityadmin
• serveradmin
• setupadmin
• sysadmin
Do not close the window.

SQL Configuration
The user needs to map the User to the database. To do this select User Mapping page in
the Login - New window.
In the Users mapped to this login section, select the Map check box next to
GlobalAddInDB.
Then in the Database role membership for: GlobalAddInDB section, select the following
check boxes:
• db_accessadmin
• db_backupoperator
• db_datareader
• db_datawriter
• db_ddladmin
• db_denydatareader
• db_denydatawriter
• db_owner
• db_securityadmin
• public
Click OK when the fields are correct to create the login.

SQL Configuration
A new login called GlobalAddinUser is created and is displayed under the Logins node
and a registered user for the database under the Databases > GlobalAddInDB > Security
> Users node in the Object Explorer.
Note: Make sure that the case for GlobalAddInUser is correct. The size is an initial size
and may vary for various deployment scenarios. This will be used late in the
installation process.
3.3 Set Up Table Schemas for Global Databases

To set up the table schemas for the Global database a series of installer SQL scripts need to
be run. The scripts will be provided as part of the install. The PopulateDatabase.bat file will
run the scripts in Microsoft SQL Server Management Studio.

SQL Configuration
Before executing the PopulateDatabase.bat file, make sure that the Database and user is
already created (refer to Create Table Entries in SQL to Store Schedule Data).
Run PopulateDatabase.bat file and do the following:
Type the SQL Server instance name. For example: server\SQLEXPRESS.

Type the Database name. It is recommended to use GlobalAddInDB.
If the information provided is correct, the following information is displayed indicating the
success of creating tables, Procedures and functions for Global Services.
Open Microsoft SQL Server Management Studio to view the SQL Database which
contains the saved Tables, Procedures and functions.

SQL Configuration
3.3.1 Common Errors

If the information provided is incorrect or missing, the following errors are displayed:
Example 1: both server and database contain a word 'name':

SQL Configuration
Example 2: both server and (or) database name does not exist:

SQL Configuration

Global Manager Services Installation
4 Global Manager Services Installation
The AVEVA Global Manager Services installs a suite of Services that compliment AVEVA
E3D™ features to feedback messages on Global Operations and schedule key Global
commands. There are three components in suite of Services, these are:
• AVEVA Global Manager Service
• AVEVA Global Scheduler Service
• AVEVA Global Notifications Service
The AVEVA Global Scheduler Service is required by the new Scheduler feature in AVEVA
E3D™. The AVEVA Global Notifications Service is required to feedback messages from
the daemon to AVEVA E3D™ and the AVEVA Global Manager Service supports both.
All services must be installed on the same machine. It is also possible to install the AVEVA
Global Scheduler Service or the AVEVA Global Notifications Service on the corporate
network, but neither of these will work without the AVEVA Global Manager Service also
being installed on the same corporate network.
The AVEVA Global Manager Service requires IIS 7 or above to host the service. IIS 7 or
higher must be installed as a pre-requisite to installing the AVEVA Global Manager
Service. If the installer does not detect IIS 7 or higher on the machine it is being installed
on, the AVEVA Global Manager Service will not be visible.
As a pre-requisite Net.Tcp Port Sharing Service must be started in Services to start the
Global Notifications Service.
4.1 Silent Installation

It is possible to run the Global Services installation from setup.exe (which will assume
Administrator privilege), or from the Command Prompt with Administrator privileges by
running the commands in the following sections.
The following sections are examples of different silent install depending on user
requirements, the users installer location path maybe different to that of the example and the

log file path can be changed. If the user runs the silent install without Administrator
privileges the install will fail without an obvious reason.
The user will need to replace the following strings:
• hostname - The hostname of the computer that the AVEVA Global Manager Service
will be installed on.
• notifyname - The notification service host name of the computer that the AVEVA
Global Notification Service will be installed on.
• /qb - This forces the install to be silent, by removing this option the installation
process will be interactive.
The user can run the installation without the log file, but if the install fails it will be difficult to
determine what went wrong.
Default
msiexec /I "C:\Temp\Downloads\E3D\GlobalServices\
GlobalServices1.00.msi" /LV globalService.log /qb-
The default setting assumes that the Global Server and Global Services are running on the
local server.
Global Server and Global Services on Different Machines
msiexec /I "C:\Temp\Downloads\E3D\GlobalServices\
GlobalServices1.00.msi" /LV.\globalService.log /qb-
GLOBALMANAGERSERVICEHOST=hostname
GLOBALNOTIFICATIONSERVICEHOST=notifyname
This setting assumes that the Global Services machine is running on one machine and
Global Server is running on another machine. If both the notification Service and the AVEVA
Global Manager Service are on the same machine, both
GLOBALMANAGERSERVICEHOST and GLOBALNOTIFICATIONSERVICEHOST can be
the same setting, but both settings must be declared.
Advanced
msiexec /I "C:\Temp\Downloads\E3D\GlobalServices
\GlobalServices1.00.msi" /LV .\globalService.log /qb-
GLOBALMANAGERSERVICEHOST=hostname
GLOBALNOTIFICATIONSERVICEHOST=notifyname SQLDBNAME=SqlDb
SQLUSER="User Id=SqlUser;Password=sqlpassword123"
SQLHOST=SqlHost/SQLversion
The advanced setting allows the SQL Database to be defined.

When installing Global Services the installation defaults the SQL Server URL to
localhost\SQLEXPRESS. This can be changed by using the
GLOBALMANAGERSERVICEURL property on silent install. It is possible to change the
SQL server URL after installation if it was not known when the installing Global Services, or
the GLOBALMANAGERSERVICEURL property was not set when Global Services was
installed. To do this edit the selected text in the web.config file under the Global
Services\Manager Service folder:

Install settings
All three products:
• GLOBALMANAGERSERVICEHOST sets the host that the Global Manager Service is
running on.
• GLOBALNOTIFICATIONSERVICEHOST sets the host the Notification Manager is
running on (likely to be the same as GLOBALMANAGERSERVICEHOST.
Global Services:
• SQLDBNAME Determines the name of the SQL Database
• SQLUSER sets User name and Password for the user access to SQL, only the strings
SqlUser and sqlpassword123 can be changed
• SQLHOST allows the URL for the SQL Server to be defined.
Complete Silent Install

When installing with silent install the user will not be prompted for any input. The installer will
automatically go through the installation options as follows:
The install will configure itself.
Depending on privileges the User Access Control may ask the user to confirm to run the
installation. Click Yes.
The installation will then run.
Once the installation has completed the installer window will close.

4.2 Installation
If installing without the -qb silent installation flag or from setup.exe, the user will need to do
the following installation process accordingly:
Insert the installation DVD into the DVD ROM drive. If the autostart feature on the PC is
working correctly, the browser will automatically load the correct file on the disc and display
the Installation menu.
Note: The exact appearance of installation window and screens may be different
depending on which browser is being using. The windows used in this manual are
from Microsoft Internet Explorer 9.
If the browser was not running, or the page failed to load, use Windows Explorer to navigate
to the disc in DVD ROM drive and double-click on the file setup.exe; alternatively, right-click
and choose the browser from the Open With option on the popup menu.
Global is supplied on a DVD as part of a suite of applications. Click on AVEVA Global
Server to display the Release Documents screen.
To install the software, click Install. A File Download window is displayed.

On the File Download window click Run to install the software.
Depending on the version of Microsoft Windows the following additional Security Warning
may appear, if so click Run.
After a short duration a Welcome to the AVEVA Global Services Setup Wizard window is
displayed. On this and subsequent screens a Cancel button is displayed. If Cancel is
clicked at any stage a pop-up window will be displayed prompting for confirmation. If Yes is
clicked partially installed files are removed and the installation process is stopped. If No is
clicked the installation will continue.

Click Next to start the installation process.

The installer will display the feature list for the AVEVA Global Manager Services, it is
possible to select one, two or all features to install. Select the features accordingly. Select all
if installing all services on the same machine.

Click Browse to change the installation location if the user wants the product to be installed
to a different directory or leave at default location and click Next.
Note: The Website address (URL) will be the name of the website as configured by IIS.

Select the URL for the IIS service where Schedules and items to be scheduled should be
stored. The installer identifies possible locations available. Select the appropriate URL from
the drop-down list and then click Next.
Select Install to install the AVEVA Global Services.

Once the files have been copied a final window is displayed confirming that the install
process is complete.
Click Finish to complete the installation.


Plant Installation
A Plant Installation
The global client is now automatically installed with the base product. Both the WCF and
RPC dlls are installed but the product is now configured WCF ready, with the default
configuration being HTTP with No security and port set to 8000. If installing by running the
setup.exe, the installation of AVEVA E3D™ will be configured not to support AVEVA Global
Services.
It is possible to run the AVEVA Global Services installation from setup.exe (which will
assume Administrator privilege) or from the Command Prompt with Administrator
privileges by running the following command:
Note: The following is an example of a silent install, the users installer location path maybe
different to that of the example and the log file path can be changed. If the user runs
the silent install without Administrator privileges the install will fail without an obvious
reason.
msiexec /I "C:\Temp\Downloads\E3D\Plant\Plant1.10.msi" /LV

.\plant.log /qb- GLOBALMANAGERSERVICEHOST=hostname
GLOBALNOTIFICATIONSERVICEHOST=notifyname
The user will need to replace the following strings:

• hostname - The hostname of the computer that the AVEVA Global Manager Service
will be installed on.
• notifyname - The notification service host name of the computer that the AVEVA
Global Notification Service will be installed on.
• /qb - This forces the install to be silent, by removing this option the installation
process will be interactive.
The user can run the installation without the log file, but if the install fails it will be difficult to
determine what went wrong.
If installing without the -qb silent installation flag, the user will need to step through the
normal installation process.
If installing with silent install the user will not be prompted for any input. The installer will
automatically go through the installation options as follows:
The install will configure itself.
© Copyright 1974 to current year. A:1 2013

Plant Installation
Depending on privileges the User Access Control may ask the user to confirm to run the
installation, click Yes.
The installation will then run.
Once the installation has completed the installer window will close.
© Copyright 1974 to current year. A:2 2013

Manual Set-up of Table Schemas for Global Databases
B Manual Set-up of Table Schemas for Global

Databases
To set up the table schemas for the Global database a series of scripts need to be run. The
scripts will be provided as part of the install. There are 5 scripts which must be run in the
order defined:
1. SP_CreateTable.sql
2. DayOfWeekFunction.sql
3. SP_SelectSchedulesForToday.sql
4. SP_UpdatetblClaimedItemsList.sql
5. SP_UpdatetblLocationWiseSchedules.sql
To run the scripts, the user must open the scripts by selecting the Open icon.
© Copyright 1974 to current year. B:1 2013

Using the browser select all the SQL Scripts.
All the scripts will be opened in Microsoft SQL Server Management Studio.
Select each script in the order above and click Execute.
If the scripts run successfully the user will see successful messages in the Messages
window and on the status line.

Once complete Save All changes and Exit the Microsoft SQL Server Management
Studio.

Once all scripts are run, the SQL Database will have the Tables, Procedures and functions
displayed.

Configure the Application Pool
C Configure the Application Pool
Select the application pool ASP.NET v4 and under the Actions pane click Advanced
Settings to display the Advance Settings window.
Select Identity to display a browse button.

Click on the browse button to display the Application Pool Identity window.
© Copyright 1974 to current year. C:1 2013

Configure the Application Pool
Select Built-in account (if not already selected). From the drop-down menu select
LocalSystem.
Click OK to submit and close the Advanced Settings window.
Select File > Exit to close IIS.
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Date Version Comments / Remarks

Global Manager Services Installation Guide

IIS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2:1

SQL Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3:1

Global Manager Services Installation . . . . . . . . . . . . . . . . . . . . . . . . 4:1

Plant Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A:1

© Copyright 1974 to current year. i 2013

© Copyright 1974 to current year. ii 2013

The full deployment is spread between three installers, these are:

© Copyright 1974 to current year. 1:1 2013

1.2 Guide Structure

SQL Configuration Global Addin setup of Databases and Users.

Global Manager Installation of AVEVA Global Manager Services.

© Copyright 1974 to current year. 1:2 2013

2.1 Enable IIS on the Machine

© Copyright 1974 to current year. 2:1 2013

Windows Feature takes a short while to load.

© Copyright 1974 to current year. 2:2 2013

2.2 Open the IIS Manager

Click System and Security.

Click Administrative Tools.

© Copyright 1974 to current year. 2:3 2013

Click Internet Information Services (IIS) Manager.

2.3 Create an Application Pool

Click Add Application Pool under Actions pane.

The Add Application Pool window is displayed, do the following changes:

Enter Name: ASP.NET v4

Select .NET Framework version: NET Framework v4.0.x

Select Managed pipeline mode: Integrated

© Copyright 1974 to current year. 2:4 2013

3.1 Install SQL Express

© Copyright 1974 to current year. 3:1 2013

© Copyright 1974 to current year. 3:2 2013

The installer now allows the user to customise the installation.

© Copyright 1974 to current year. 3:3 2013

© Copyright 1974 to current year. 3:4 2013

© Copyright 1974 to current year. 3:5 2013

3.2 Create Table Entries in SQL to Store Schedule Data

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The user will need to change the following fields:

• Database name: GlobalAddInDB

• Initial size(MB): 300MB

Click OK when the fields are correct to create the database.

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The user will need to make the following changes:

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3.3 Set Up Table Schemas for Global Databases

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Type the SQL Server instance name. For example: server\SQLEXPRESS.

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3.3.1 Common Errors

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4 Global Manager Services Installation

4.1 Silent Installation

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Global Server and Global Services on Different Machines