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THE FRAUD BEAT

Strong internal controls and well-trained, attentive auditors


can prevent phony-employee schemes.

Keep Ghosts Off the Payroll


BY JOSEPH T. WELLS

urner, a payroll specialist for a large Florida nonprofit organization, was


a sick man. Most employees who steal do so out of greed, but Turner
had a different motive—he was HIV-positive and needed expensive drugs to
control the disease. Complicating matters, he hid his illness from his employer
and health insurer. Over the course of match the employee name to the one
two years, he embezzled S112,000 to on the depositor's account.
cover his medical costs. Although Finally, to get over the last internal
Turner needed the extra cash, there control hurdle—approval ofthe pay-
were alternatives to stealing. But he roll disbursements by a s u p e r i o r -
couldn't bring himself to reveal his Turner prepared his own fake payroll
sickness and ask for help. summary for the supervisor's signa-
ture. Because Turner was seen as an
BEYOND CONTROLS exemplary employee, the supervisor
Turner's duties included posting time didn't check his work carefully and
and attendance information to the failed to notice the fraudulent docu-
computer system and preparing payroll mentation was printed in a typeface
disbursement summaries. Adciing and different from the one used in the
deleting employee master records were real reports.
separate tasks, performed by another given range of employee numbers,
staff uiember. As an additional safe- each time Turner added tbe name of WHITE AS A GHOST
guard, a supervisor approved all payroll a phony worker to the system, he as- Turner also had to create phony file
disbursements, and the company de- signed to it an employee number copies ofthe ghosts' paychecks. He
posited them directly into employees' higher than the range. Thus, the pay- hoped no one would notice that the
personal bank accounts. roll summary report—wbich was ofFice's hard copies of legitimate em-
It took a bit of doing to circumvent printed each week in ascending order ployees' checks—printed in the ac-
the internal control system and steal by employee number—displayed fake counting department—-were yellow,
cash from the nonprofit, btit Turner workers at the end ofthe printout while the ghosts'—printed by Turn-
was up to the task. First, when the co- where they wouldn't be selected tor er—were white.
worker who added and deleted master deductions. But someone did notice: An obser-
records logged onto the system. Turn- Next, Turner entered false wage in- vant accountant got lucky and discov-
er peeked over her shoukier and noted formation for the ghost workers. At ered Turner's ghost-employee scheme.
her user ID and password. the same time, he arranged for their During routine transaction-testing of
This enabled him to add fake mas- paychecks to be direct-deposited into the payroll account by tbe CPA firm
ter records—for "ghost" employees-— his own bank account. Based on past Cuthill & Eddy LLP (www.cuthill
to the system. Because tax deductions de;ihngs with his own financiai institu- eddy.com), an auditor immediately
were programmed to fall within a tion. Turner knew the bank did not singled out a white copy of a pay-

D e t e m b e r 2UO2 JOURNAL 0/ AC:COUN lANCY 77


THE FRAUD BEAT

check. He brought it to Carson L.


Eddy, the partner in charge ot the audit:.
Eddy, a CPA for more than 30 years,
had encountered payroll frauds before
and considered this suspicious. "Let's
trace this disbursement through the sys-
tem and see wbat we come up with,"
he instructed the staffer. The additional
testing revealed the employee in ques-
tion was not in the payroll register.
After more digging, Eddy and his
staff uncovered three more names that
weren't in the register. Their pay-
checks were all being direct-deposited
to the same bank account—Turner's.
"My Auditor Laughed at
"Looks hke we've got a ghost-employ- our Internal Controls,
ee scheme," Eddy told his auditors. But Now..."
Realizing it was important to deter- Our auditor was returning in tvvo
mine whether Turner was in collusion weeks. Where would I find the time to
with another staff^ member, Eddy used focus on controls for inventor\', credit,
purchasing, or cash? Everyone was
textbook fraud-examination tech- stressing about staving late each night
niques to document the defalcation. writing acceptable policies and proce-
First, the auditors obtained original Carson L. Eddy, CPA, CFE, says auditors dures. I needed a quick easy way to
copies of payroll registers, payroll who aren't skeptical aren't doing their jobs. create controls. This must have been
done before. And then I found it,,.
check summaries, direct-deposit
records, personnel files, time sheets plead guilty when the nonprofit filed Accounting
and bank documents. In addition, they charges. Under a plea bargain agree- Policies and Procedures. Yes, it
is much easier to edit prewritten con-
carefully interviewed accounting de- ment, he served no jail time but was trols Ihen to develop them from scratch.
partment employees and the executives sentenced to 1 5 years' probation and Experienced auditors have thougbt
in charge of oversight. Noting that ordered to make restitution. tbrougb tbe steps and developed each
Turner was the only employee who form. Tecbnical wxiters have reviewed
the content and put it into MS-WORD.
profited from the scheme, Eddy and CLUES EVERYWHERE
his team concluded Turner had acted Afterward, Eddy said: "As payroll Download FREE Samples
alone. Their report, which detailed his frauds go, this one wasn't very sophis- www.BizManuals.com
embezzlements, convinced Turner to ticated. As it happened, we conducted Two weeks later our internal controls
were in place and our atiditor was sim-
ply amazed. Executives smiled in the
Paying a Nonexistent Employee halls, I could ^ee tbe stress lifted and it
feels good knowing I made a difference.
Can Be Expensive Includes a sample accounting
manual, forms and procedures for the
Revenue cycle, {Cash, Credit,
Collections), Assets, Purchasing cycle.
Types of payroll Median loss Inventory, General Administration, Taxes,
schemes to employer InstLrance and more.

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Source; Occupational Fraud 3r)d Abuse, by Joseph T. Wells, Obsidian Publishing Co. Inc., 1997
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D c t e m b t - r 2ilU2 JOURNAL aj ACCOUNTANCY 79


THE FRAUD BEAT

our transaction testing first but a num- WHO SAYS AUDITORS CAN'T
ber of routine auditing procedures FIND FRAUD?
would bave uncovered it later," Carson Eddy has uncovered a number
Besides noting witb concern tbat tbe of frauds during bis career. "Luckily,
payroll system administrator infrequently most of tbem have not been material to
cbanged passwords, Eddy and his team the financial statements," be said, "but
looked into tbe following clues. tbe frauds I've seen tend to start small
• Eacb gbost-employee record con- and grow to tbe point wbere tbey can
tained a dead person's Social Security become material. Even tbougb auditors
number, wbicb Turner bad lifted from bave no responsibility' to detect immate-
local deatb records open to tbe public. rial frauds, you're providing your client
He arbitrarily made up tbeir names. a valuable service by discovering these
• Gbosts' employee identification schemes early." According to Statements
numbers were much bigber tban tbose
of legitimate employees, and a gap in
on Auditing Standards no. 82, Fraud,
and no. 99, Consideration of Fraud in a Fi-
Introducing... NEW
tbe series separated tbe two groups, nancial Statement Audit, tbe new, revised Internal Controls for
• None of tbe fake employees bad a
personnel file or witbboldings for taxes
fraud standard, auditors are responsible
otily for frauds tbat could bave a materi-
Every Department
and Social Security. al impact on the financial statements. ;\re yoti frtistrated you can't find easy
answers to controlling your fast growing
• Tbe net payroll expense was lower Applying rovitine auditing tech- company or employees more effectively?
tban tbe tunds actually issued because niques can uncover fraud clues. But
Yoti are not alone. Now you can
it didn't include amounts paid to most important is wbat the auditor reduce the stress and frtistration of con-
gbost employees, does witb tbem, says Eddy, wbo is trolling fast growth companies with NEW
• Tbe paycbeck summaries prepared also a certified fraud examiner. "It BizMamtais^^ Potides and Procedures.
for management approval—-wbicb wouldVe been easy for our auditor to Accounting $297
contained tbe gbost employees—were tbink tbe wbite copy of tbe paycbeck Security Planning . .. .$297
not in tbe same typeface as those tbe was simply an anomaly. But we train Disaster Recovery . . . .$297
system printed. our auditors to look proactively for Human Resources . . . .$297
• Multiple direct deposits were made fraud," he said. Production $297
to tbe same bank account but under Eddy believes it's essential for audi- ISO 9001 QMS $397
different employee names. tors to be skeptical. "Business fraud is Choose your department above and
follow the step-hy-step instructions pro-
vided. Included are easy-to-use MS-
WORD documents supphed on CD-ROM
Types of Payroll Frauds and in a .3-ring binder.

Ghost employees. Tbis term refers to someone on tbe payroll wbo doesn't
Download FREE Samples
actually work for the victim company. Tbe gbost frequently is a recently
www.BizManuals.com
Experience how much easier it is to
departed employee, a made-up person or a friend or relative ofthe fraud- edit prewritten procedures than to
ster, who can casb tbe paycbeck by forging tbe endorsement or by having develop them from scratch. Consultants
an accomplice deposit tbe proceeds into bis or ber bank account. have thought through every task and
form. Technical writers have reviewed
Falsified hours and salary. Dishonest employees commonly exaggerate tbe all the content Act now and save your-
time tbey work in order to increase their compensation. Moreover, some self die painstaking time to research,
crooked payroll clerks look for internal control deficiencies that wiU permit write and develop pohcies and proce-
them to adjust their own salaries. For a share o f t h e extra money, dures for inteniid controls. Order any 3
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supervisors sometimes approve an employee's falsified hours.
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way to eitber falsify the amount of sales or to increase the commission rate.
Adequate oversight is crticial in preventing these frauds.
False workers' compensation claims. Some dishonest employees fake injuries
in order to collect disability payments. In extreme cases employees have
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D e c e m b e r 21K)2 JOURNAL .\j A(:(;(")UNTANt:Y 81


THE FRAUD BEAT
more conmion than most auditors re-
alize," Eddy observed. "The things Seeing Ghosts
people tell you or the documentation
they give you isn't necessarily true or Most ghost-employee frauds originate with payroll personnel. With simple
authentic. If you accept everything at but effective measures, you can prevent or detect many of these schemes.
face value, you're not doing your job • Ensure the payroll preparation, disbursement and distribution functions
as an auditor." He added that it's are segregated.
equally important for the auditor to • Look for paychecks without deductions for taxes or Social Security.
react to the kinds of clues present in Completely fictitious employees frequently don't have any.
many fraud cases. "If something—such • Examine payroll checks that have dual endorsements. Although most of
as a document that's the wrong col- them are legitimate, two signatures could signal the forgery of a departed
or—doesn't look right, check it out. employee's etidorsement, which the thief also endorses and deposits into his
Perhaps it's just an error. But it could or her own account.
be more; it was in the Turner case." •
• Use direct deposits. This method, although not foolproof, can cut down
on payroll chicanery by eliminating paper paychecks and the possibility of
JOSEPH T. WELLS, CPA, CFE, is
founder and chairman ofthe Association alteration, forgery and most theft, although it doesn't prevent misdirection
oi Certified Fraud Examiners in Austin, of deposits into unauthorized accounts.
Texas, and professor oi fraud examination • Check payroll records for the presence of duphcate names, addresses and
at the University of Texas. Mr. Wells is the Social Security numbers.
author of "So That's Why They Call It a I On occasion, hand-deliver paychecks to employees and require positive
Pyramid Scheme" (JofA, Oct.OO, page 91), identification. If you have leftover paychecks, make sure they belong to ac-
which won the Lawler Award for the best
mal employees, not ghosts.
JofA article in 2000, and he was inducted
into the AICPA Business atid Industry • Be wary of budget variations in payroll expense. Higher-than-budge ted
Hall of Fame in 2002. His e-mail address is labor costs can indicate ghost employees.
joe@cfenct.com.

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8 2 JOURNAL o/ ACX:OUNTANCY l.letember 2uO2

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