Professional Documents
Culture Documents
nation branding in post-communist transition. His work will make a major inter-
vention into debates surrounding transition and Europeanisation. The strength of
this book lies in the combination of a sophisticated approach to global issues
grounded in a Bourdieusian perspective with a deep knowledge of the national
politics and sociology of Poland.’
Stuart Shields, Senior Lecturer in International Political Economy,
University of Manchester, UK
‘This is an original and topical book about a country searching for a dignified
place on the modern map of Europe. Readers learn not only about Poland, but
also about blending nationalism with neo-liberalism and about adjusting the old-
fashioned diplomacy to the digital age.’
Jan Zielonka, Professor of European Politics, St Antony’s College,
University of Oxford, UK
‘I like this book for two reasons. It is stimulating to see Bourdieu’s work applied
to the investigation of promotional practices. As a Pole, I am delighted to see this
careful analysis of institutional discourses of Polishness and the experiences that
flow through them.’
Magda Pieczka, Reader in Public Relations, Queen Margaret University, UK
Nation Branding, Public Relations and
Soft Power
Paweł Surowiec
First published 2017
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
711 Third Avenue, New York, NY 10017
The right of Paweł Surowiec to be identified as author of this work has been
asserted by him in accordance with sections 77 and 78 of the Copyright,
Designs and Patents Act 1988.
Every effort has been made to contact copyright holders for their permission
to reprint material in this book. The publishers would be grateful to hear from
any copyright holder who is not here acknowledged and will undertake to
rectify any errors or omissions in future editions of this book.
Introduction 1
more than just persuasion or the ability to move people by argument, though
that is an important part of it. It is also the ability to attract, and attraction
often leads to acquiescence. Simply put, in behavioural terms soft power is
attractive power.
2 Introduction
While I am interested in IR, soft power and its communicative resources such as
propaganda, public and cultural diplomacy, I began to question why newcomers
to this area – nation branders – became leading voices on the governance of soft
power and the management of Poland’s reputations, and what could, if anything,
nation branding bring to this area of statecraft. Moreover, I wanted to find out
what nation branding practice involved, and how it links to other, previously insti-
tutionalised resources of soft power. After all, states have varying soft power
capabilities, but I tried to make connections between concepts and actors in this
field in Poland. I turned my civic curiosity into an academic one and embarked
on doctoral studies about nation branding in Poland. Ironically, I noticed that
nation branding practice was being abandoned by governments elsewhere. In the
UK, ‘Cool Britannia’, and in the US ‘Share Values’, both signified as nation
branding campaigns, faded away under pressure from critics. Yet, in Poland
nation branding was, and still is, a topic in circles governing soft power.
As with most books, this monograph is a result of multiple discussions, self-
reflection and new developments in the field of study. It is a rethinking of my
doctoral study, supplemented by additional data. Its rationale stems from intuitive
and academic arguments. The intuitive arguments have developed as a result of
news media reading; exploration of online sources; and reading of professional,
marketing and public relations magazines in Poland. At one point, the Polish
nation branding programme was pompously described as ‘the biggest nation
branding programme of all times’ (Saffron, 2007). I thought this was somewhat
of an exaggeration and so it became apparent that nation branding in Poland
requires in-depth interrogation. Although, in light of my preliminary exploration,
it would be convenient to argue that I have selected Poland as a context for my
study because this state has been undergoing a ‘branding exercise’ (Reed, 2002;
Szczepankiewicz, 2006; Znoykiewicz, 2008) or, as professional marketing peri-
odicals suggested, Poland needs ‘branding’ (Kiszluk, 2010), principally; Poland
offers interesting, non-Western settings for analysing links between nation brand-
ing, collective identities, and the governance of soft power. While my initial
readings left many questions open, they stimulated my ‘academic curiosity’ to
explore nation branders as an occupational interest group shaping the contempo-
rary notions of Polishness.
Since the mid-1980s, the Western academic discourses on political communi-
cation have been gradually influenced by concepts derived from corporate
communications studies and practice. Although this trend has emerged in public
affairs scholarship (Moloney, 2007), despite being detectable in foreign policy, it
remains under-researched in the studies on soft power. In fact, public relations
models had already been shaping the landscape of foreign policy resources (e.g.
Koschwitz, 1986). By the virtue of its exegesis, the introduction of nation brand-
ing within the state structures (Anholt, 1998) fits into this trend and offers
opportunities to advance multi-disciplinary analysis of soft power by connecting
corporate practices, statecraft, and foreign affairs with the governance of its
communicative resources (Bohas, 2006).
Capturing the imagination of many, actors in global politics engage in nation
Introduction 3
branding: in the UK, the ‘Cool Britannia’ campaign (1997) was the first reported
make-over of collective identities by the New Labour government; branding was
a feature of the ‘GREAT’ campaign (2011–2015) accompanying marketing of the
UK globally in the context of the 2012 London Olympics; in the US nation brand-
ing emerged via the ‘Shared Values’ campaign (2002), and by the appointment of
a former advertising executive, Charlotte Beers, as the undersecretary of state.
While the US’ and the UK’s political cultures gave rise to nation branding, other
actors in world politics have been re-imagining their identities as a ‘brand’:
Germany with its ‘The land of ideas’ campaign (2005); Sweden and its ‘Curators
of Sweden’ online campaign (2012) as well as Botswana, Syria, Chile, Romania,
Bulgaria, Jamaica, Estonia and Poland (Aronczyk, 2013). Nation branding is
worth analysing by the virtue of its abilities to change the way we think about soft
power (Pamment, 2014).
Poland provides an interesting case for the analysis of nation branding as a
resource of soft power as it marks the shift in scholarship: non-Western orienta-
tion, tensions between its ‘Sovietised past’ and ‘neo-liberal present’,
consolidating democracy and forming of political culture (see Pachulska, 2005),
and it offers opportunities to explore the destiny of new communicative practices
implemented into foreign affairs and foreign policy realms: their adoption, adap-
tation or rejection. While in this book Poland constitutes an analytical ground, the
processes discussed also emerge in other national settings (Aronczyk, 2013). In
the Central and Eastern European (CEE) region, Poland, however, is as at the
forefront of articulating soft power in marketing terms: its Western-leaning poli-
cies, institutional reforms, and investment in resources reveal that Poland treats
its soft power as a voice of leadership in the CEE region and beyond.
being transformed to match global demands of the Polish neo-liberal state. The
exploration of nation branding presented in this book covers the period from
1999–2014 – from the point of its emergence in Poland to the end of the field-
work which informed the corporatisation of soft power thesis.
This examination covers two meta-themes. On the one hand, in response to
Pamment’s (2014) call for interpretative examination of nation branding and soft
power, at first, it offers a new taxonomy of practices, including a definition of the
‘field of national images management’. Second, by considering sensibilities of
cultural studies (Kaneva, 2012; Aronczyk, 2013), this monograph provides
insights into an ongoing process of corporatisation exceeding transferability of
corporate communications models into new ‘contexts’. The emergence of nation
branding provides a rich material for the discussion of changes in political culture
within this field: marketisation, privatisation, commodification explicit within the
Polish state structures, and revealing the impact of promotion culture on foreign
affairs. On the other hand, following Adler-Nissen’s (2012) views on applying
Bourdieu’s work to international relations, by bringing together IR theories and
reality of a political field, this book aims to report on new knowledge on the
governance of Poland’s soft power. By adopting theory of practice, this book
discusses another step in a shift of Poland towards the ‘competitive-state’.
Components of ‘libretto’
Before I embark on the analysis of nation branding practice in Poland, there are
a few initial clarifications that are required. Scholars have long recognised that
perceptions of the state largely depend on its position within the international
system power structures (Boulding, 1959). However, its reception is context-
dependent and gives scope to influence domestic and world public opinion in the
pursuit of policy goals in public affairs and foreign affairs. In this book, I make
references to academically recognised communication models and empirical
studies exploring the field of national images management.
This book understands this field as the state coordinated institutional structure,
made up of actors empowered by means of legal and policy commitments, to
Introduction 7
The exchange of ideas, information, art, and other aspects of culture among
nations and their peoples in order to foster mutual understanding.
While in the world of business propaganda has lost much of its legitimacy and has
been dominated by a pro-business conceptual reinvention of public relations
(Moloney, 2006), public and cultural diplomacy (Dizard, 2004) – traditionally
considered by scholars as ‘political communication’ – has also been subject to
reinvention. In terms of production and reception of messages, they can also
include economic messages (Cull, 2008). Marketing practice, on the other hand,
is by definition committed to legitimising capitalist social order and the marketi-
sation of new fields (Marion, 2006). In fact, two areas of marketing which have
been institutionalised within the Polish state are ‘investment marketing’ that is
used as one of the institutional practices aimed at attracting foreign direct invest-
ment (Zhang, 2005) and ‘destination marketing’ (Pike, 2008, p. 27),
institutionalised within the Polish state structure as an extension of the tourism
policy. Therefore, nowadays, differentiation between ‘political’ and ‘marketing’
communications is in flux and blends under the political economy of practices
aligned with structures of the Polish state.
Although it is beyond the scope of this research monograph to explore every
single one of those models in details, I introduce them at this stage as they emerge
in the academic discourse on nation branding, and importantly, emerge in the
findings of this study. The aforementioned definitions, including that of ‘propa-
ganda’; ‘international public relations’; ‘destination marketing’, and ‘investment
marketing’ refer to frequently discussed models in the academic field of national
images management. Within this book, they are thought about as one of many
communicative resources of soft power. While there are more variations of them
emerging in communication and IR studies, I leave them out of the main discus-
sion of this book as nation branding conceptualists do not engage in the debate
with authors of those taxonomies.2 Their presence in the scholarship demonstrates
both a fragmentation of ideas, terminological inconsistencies, conceptual merg-
ers, and, as I will demonstrate, a competition of new concepts with already
existing communicative models of soft power resources.
Following Grenfell’s (2008) view on Bourdieusian research, this study aims to:
1 Map out agents performing nation branding in Poland and establish their
relationship to the field of power;
2 Analyse the habitus of nation branders in Poland;
3 Analyse discourses and practices of nation branders in Poland;
4 Explore the relationship between nation branding practice, soft power and
reproduction of Polishness.
The first of the above points relates to relational thinking in analysis of nation
banding in Poland; the second, includes procedural techniques to do with
mapping out the field; its relationship with the field of power; and analysis of
habitus. The third point involves consideration of reflexivity as central to the field
theory analysis. This case study was designed with methodological polytheism in
mind whereby methods in Bourdieu-inspired studies correspond with the research
problem. Done this way, the cross-examination of data facilitated the develop-
ment of this case study, in which the approach to nation branding is both a critical
and reflexive one, and nation branding as a new and emerging resource of soft
power is not taken for granted. Three data sources were used to meet the research
objectives of this study: policy and consultancy documents, semi-structured inter-
views and field notes.
I collected documents enabling me to unfold the perpetuation of nation brand-
ing in ‘time and space’. The discursive texts that I considered as relevant included
the phrase ‘nation branding’ or ‘nation brand’ or its equivalents in Polish (‘marka
narodowa’). Overall, the documents assembled offered insights into the Polish
state policies; they revealed actors behind their development, disclosed large
portions of the contextual data, and revealed progress in ‘implementation’ of
nation branding. Upon completion of this task, the collection of documents were
scanned in accordance with Scott’s (1990) quality criteria and categorised as per
genre as part of my discourse archive:
Documents were clustered by their relevance and categories (e.g. policy type;
political agenda; policy directions; historical background; practices; national
identity features). Principally, documents facilitated informing research objec-
tives 3 and 4 (p. 11).
The second set of data primarily aims at establishing relationships between
agents in the field; their habitus; legitimisations and understanding of nation
branding. I used this set of data to inform objectives 1 and 2 (p. 11). The inter-
views took place during three fieldtrips conducted in London and Warsaw: 25
July–19 September 2009; 7 April 2010–25 April 2010, and 20 July 2010–3
August 2010 (n=43) and were updated between 18 August–5 September 2014
(n=5). Some excerpts cited in this book were translated from Polish to English
whereby I attempted to present their meanings closer to the ‘targeted language’
(Malmkjær and Windle, 2011). With regards to the Polish state field actors, I
followed the ‘affiliation issue’ and targeted, in the first instance, press officers and
later, middle or senior management. In the case of the private sector actors, nation
branding consultancies, I strived to gain direct access to key players. The inter-
view data was facilitated with the field notes. Those enabled me to capture
additional cultural clues about participants, their surroundings, and interviews
setting as well as proved fruitful in terms of recording their observed tastes and
other features of their ‘class’.
influence the design of this study, denied access to publically funded data, or
deployed a ‘wait-and-see’ strategy, participants representing the private sector,
nation branders and related research organisations, were welcoming and came
across as genuinely interested in sharing their views on nation branding. In light
of my fieldwork experiences, I began to wonder whose culture I was studying: is
it my culture? Is it the participants’ culture? These ongoing questions encouraged
my willingness to analyse changes to Polish national identity. My mind set
accompanying the fieldwork in Poland was based overall on considering my
participants as fellow countrymen discussing their vision of Polishness. Over
time, I have established ongoing relationships with those participants closer to my
age or that have similar academic interests.
intrigued by this redefinition of my relationship with the Polish state. I was keen
to better understand what narrative of Polishness I was expected to present to the
world and assess whether I agree with it.
As far as my political worldviews are concerned, I define myself as a political
liberal; a social-democrat with regards to economics issues; and a conservative as
far as social matters are concerned. Like Bourdieu, I was educated and raised with
republican values where history and tradition played a greater role in the forma-
tion of national identities than a business ethos. Unlike Bourdieu, however, I grew
up in a state dominated by an authoritarian regime. I belong to the generation of
Poles which has experienced systemic social changes. However, throughout my
schooling (1994–1998), I was neither subjected to business classes nor marketing
courses. On the contrary, within my social networks, marketing practice at the
time of my education was considered as shallow, and marketing careers as
second-rate. When I entered the University of Wrocław, it was clear that the rising
popularity of marketing in Polish academia was a sign of advancing neo-liberal
hegemony.
The social class also plays a role in this research. Schwartzmantel (2006, p.
250) notes how socialist versions of nationalism were embedded in national
cultures. After the Second World War, the Polish state favoured ‘socialist nation-
alism’. Indeed, my parents adopted certain aspects of ‘socialist living’ (e.g.
popular culture, aesthetics) but within my family network the imposition of neo-
liberalism and re-introduction of democracy in Poland in 1989 triggered new
reflections on Polishness. Capitalism allowed me social mobility, but this has
happened at a cost. My sedimented class legacy merges with certain pre-under-
standings of Polishness, including: political history of Poles, Catholic aesthetics,
republicanism, and traditionalism. Regardless of those, and other cultural bonds,
I decided to reject the Polish capitalism, and in 2003 I settled in England. In my
experience, the English version of ‘professionalising’ neo-liberalism encouraged
my reflection on this version of globalising political economy. While I declare
Polish roots and admiration for European cultures, my residency in Britain has
led to renegotiation of my national identities; it has opened up new avenues of
thinking about the contemporary Poland, its reputations and the position in
Europe. Moreover, my residency in England also developed a sense of resistance
against the reification of collective identities that had been reinforced by
Thatcherism. The exposure to ‘English living’ has put my relationship with
Poland into a new perspective thanks to which I better understand the
Westernisation of Poland.
Importantly to this study, my academic habitus has been predominantly formed
by my parents, teachers at the K.K. Baczyński High School in Wrocław, Wrocław
University, and my professional life at Bournemouth University, UK and the
Sorbonne, Paris. Formally speaking, I am at the beginning of my academic career.
In my practice, I aspire to take a critical view on corporate communications and
consider its socio-political contexts and ideological features. Likewise, this
research does not serve any political agenda; it has neither been financed by any
government nor interest groups. Its direction has been shaped by a motivation to
16 Introduction
develop research skills and explore ways in which Poland’s soft power is used to
articulate its new collective identities in a global society. While those motives
drove my curiosity, at this point, the relationship with my academic institutions
and department requires considerations as reflexivity ‘constantly assesses the
relationship between “knowledge” and the ways of “doing knowledge”’ (Calás
and Smircich, 1992, p. 240). By now, I have worked for three academic institu-
tions, each of which is based in Europe. All academic institutions have the ability
to exercise their ‘pedagogic power’ and shape research directions. Senior
colleagues who provided guidance on this study used Socratic approach: they did
not imply a selection of a framework or methodological approach of this study,
but questioned my thinking on the subject. This study is autonomous in design
and does not conform to specific agendas. If anything, it is an academic
‘commentary’ on contemporary Poland.
this study draws from different strands of scholarship, the taxonomic complexity
at times has been challenging to overcome. In the findings and analysis chapters,
I have attempted to use the language as close as possible to the one used by my
participants. Outlining the conceptual framework for this study has been done in
a similar way. Throughout the part devoted to Pierre Bourdieu’s features of this
study, I have, however, attempted to reduce his verbosity wherever possible.
Notes
1 Chong and Valencic (2001) refer to the body of academic works that examines the
importance of images in International Relations scholarship. They include a body of
literature explaining the significance of images and long-lasting reputations in foreign
policy. Among them are: Jervis (1970), ‘Thelogic of images in international relations’;
Brecher (1974), ‘Decisions in Israel’s foreign policy’; Jervis (1976), ‘Perception and
misperception in international politics’; Jervis, Lebow and Stein (1985) ‘Psychology and
deterrence’; Vertzberger (1989), ‘The world in their minds: information processing,
cognition and perception in foreign policy decision making’; and Mercer (1996),
‘Reputation and international politics’.
2 Gilboa (2000) provides categorisation of public diplomacy specialisms:‘media diplo-
macy’, where governmental officials use the media to promote conflict resolution;
‘media-broker diplomacy’, where journalists temporarily assume the role of diplo-
mats and serve as mediators in international negotiations”. His work on public
diplomacy recognises even more terms appearing in the literature:‘teleplomacy’;
‘photoplomacy’; ‘sound-bite diplomacy’; ‘instant diplomacy’; ‘real-time diplomacy’;
‘television diplomacy’, or the ‘CNN effect’. A starting point in his categorisation is
acknowledgement that public diplomacy has been used as a euphemism for propa-
ganda, but he continues to use the term public diplomacy, as it is rooted in the US
academic tradition. The ‘CNN effect’, initially introduced by Livingston (1997) refers
to the area of foreign policy where the mass media can perform the following roles:
a) accelerate decision-making; b) obstruct foreign policy process; and c) and set the
political agenda. Finally, Seib (1997) offers a descriptive account of ‘headline diplo-
macy’.