APARNA SHARMA

ADDRESS : HOUSE NO-177,

FARIDABAD, HARYANA 121001

MOBILE NO: 9599517481

EMAIL ID: sharmaaparna306@gmail.com

CARRER OBJECTIVE
To seek a position in an organization suited to my abilities and giving my best performance, which will benefit the
company I join. To be a part of an organization where in I can use my skills, strong educational background and my
efficient interactive abilities, and to co-operate and work well.

EDUCATION QUALIFICATION
 MASTERS From IGNOU in 2019
 B.A ( HONS ) From DELHI UNIVERSITY in 2016
 INTERMEDIATE From H.B.S.E in 2013

WORK EXPERIENCE
 Service and operation professional at WIPRO Limited from April, 2020.

RESPONSIBILITY
 Accept/ Reject requests providing appropriate rationale on In Good Order/ Not in Good Order service
requests.
 Work with appropriate internal partners or external clients to retrieve any necessary information which is
missing.
 Identify process improvements and partner with appropriate resources to implement solutions.
 To maintain weekly Quality and achieve the target.
 Process critical documents related to holders shareholdings from different countries in the world.
 Independently process service transaction which have initiated by web based or paper forms utilizing
computer applications in a timely manner in order to meet or exceed service goals.
 Utilizes a broad perspective applied to the process as a hole. Demonstrates a strong knowledge of the
process to makes inform decisions to move claims forward.

KEY SKILLS
 Good communication skills.
 Good observer.
 Working knowledge of Microsoft applications (Word, Excel and power point)
 Hardworking, Team player, punctual and confident.

HOBBIES
  Watching movies
 Listening to music

PERSONAL DETAILS
Father’s name : Mr. S.K Sharma

Date of birth : 29 th January,1996

Language known : English, Hindi

Declaration
I hereby declare that all statements made above are true to the best of my knowledge and belief.

PLACE: ……………….
DATE: ………………… (Aparna Sharma)