Professional Documents
Culture Documents
restaurant as a subject matter e pert on qualit foods and an authentic Austin e perience in
our strateg . E ecutions e ha e created include the Banger s Guide to Raine Street, unique
staff profiles, social media reels, a beer/sausage tasting e ent and a philanthrop e ent
combining t o of e er one s fa orite things: dogs, and more dogs.
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THE BEST BEERS AND BRATS MAY 2021
Banger s Background
CLIENT
Banger s prides themsel es on a number of items: their humorous, quirk , and
BACKGRO ND approachable personalit , a ard- inning qualit , casual ibes, and hospitable
ser ice. The ser e nearl 100 kinds of craft beers and a ide ariet of craft
E plaining the Sausage
sausages hile maintaining a distinctl arm and elcoming en ironment, both
House and Beer Garden in-person and online. These aspects ha e allo ed them to dominate the sausage
industr in Austin and e en branch out ith a ne takeout sand ich shop in
2020. Unique menu items, such as the "Manmosas," egetarian sausages, and a
dog-friendl sausage, ha e further bolstered Banger s popularit . These items
can appeal to consumers ho ma feel unsatisfied ith competing Biergartens
due to their limited menus.
The final, and perhaps most alluring aspect that differentiates Banger's from the
competition, is its en ironment. With ide communal picnic table-st le outdoor
seating, a stage for local musicians, and e en a dog park, Banger s ser es as a
elcoming enue for all sorts of cro ds and businesses.
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The business is open e er da of the eek and features a 5
for $5 happ hour on Monda through Frida from 3-6pm. It
operates on a first-come, first-ser e basis. Along ith a
to-go ser ice, Banger's has also branched out into apparel
and merchandise sold in-store and on their ebsite.
Merchandise ranges from $4 to $50. Their strongest stream
of re enue still comes from their restaurant. Food prices
range from $4-$14 hile be erages ar from $5-$30.
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Advertising Needs
Lastl , Banger s li el and elcoming en ironment makes
it stand out from the other Raine Street establishments
that pro ide a stronger part atmosphere. While
Introduction Banger s special e ents such as BANG X BANG BANG
pro ide opportunities for part ing, its dail operations
Earl into the project, the team inter ie ed Ben Siegel, make it approachable for a ariet of cro ds. The staff of
O ner of Banger s, and Charles Lan ieri, E ent Banger s also note that this makes it an attracti e
Coordinator and BEO Wrangler. After conducting location for locals and businesses to bring their out-of-
additional independent research, e ha e identified the to n guests. College kids, families and business people
follo ing strengths, eaknesses, opportunities and can find a good time and good music at Banger s.
threats for Banger s.
From a marketing perspecti e, Banger s has a defined and
Strengths charmingl quirk personalit that is pre alent in its
strong social media presence. With nearl 25k follo ers
Banger s strength lies in its unique menu, people-first on Instagram and 23.5 likes on Facebook, Banger s has
mindset, and elcoming en ironment. The qualit of established a significant amount of engagement online.
food is supported b a number of publications such as We found that posts featuring photos or ideos perform
Austin Eater and Te as Monthl , labeling it as a must- better than still graphic posts. In addition, posts
isit Austin restaurant. Independent research through publici ing Banger s e ents like Pardi Gras and aesthetic
customer re ie s also attests to the qualit and ariet shots of food tend to perform the best.
of Banger s menu. The restaurant has 4.5 stars from
5,167 Google Re ie s and 4 stars from 2,420 Yelp
re ie s. A large number of these re ie s specificall
highlighted the great qualit and selection of Weaknesses
food/drinks, ith some also appreciating an option for
egan and dog-friendl sausages. While Banger s is capable of attracting a ide range of
clientele, inter ie s ith Banger s staff re ealed the
Customer re ie s also highlighted hat our team is brand has not identified its specific target audiences.
labeling a people-first mindset. This includes ha ing a Clarif ing the target audiences could help Banger s
communit -oriented outlook and engaging ith local better tailor its messaging and content to dri e up social
Austinites, an emphasis on a COVID-19 safe space for media engagement. This can also help the brand increase
emplo ees and patrons as ell as e cellent customer consumer a areness of it's sausage and beer e pertise,
ser ice. The hospitalit of Banger s as one of the most as man current consumers are not a are most of the
frequentl mentioned perks b both our inter ie ees foods are made and prepared in-house.
and online re ie s.
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Despite boasting a unique menu, also faces competition Threats
from other bars and Biergardens in the area. It ranks
As mentioned in the eaknesses section, Banger s does
belo The Austin Beer Garden Bre ing Co. and the
not al a s rank ithin the first page in a Google search
South Austin Beer garden in a Beer Garden Austin
for beer and bar-related searches. This can be harmful
Google search. In other beer and bar-related searches,
hen unfamiliar tra elers and ne Austinites conduct
Banger s failed to appear on the first page at all. This
research to plan their acation itineraries or search for
indicates a need to impro e its search engine
drinking places in the area.
optimi ation and increase content production.
Opportunities
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MAY 2021 BEST BEERS AND BRATS
Identifying Banger s
Target Audience
T O ca A d c D d
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The Day Walkers
A DIENCE PROFILE
The second target is The Da Walkers, ho are often Caucasian men
Banger's Three Target
ranging from 25-50 ears old and likel ork do nto n. The are
Audiences Defined
local, college-educated Austinites ho ha e careers in public
administration or professional, scientific and technical ser ices. Unlike
The Weekenders, this group is likel to frequent Banger s on the
eekda s. The tra el in groups of 3 or more, indicating that the
likel isit Banger s as a post- ork social acti it . Earl isitors come
for the food, but as the night goes on, this target enjo s indulging in
more beers. Similar to The Weekenders, this target comes to un ind,
but not necessaril al a s to lea e ork completel behind. Casual
talks about business, personal interests and more can take place o er a
glass of beer. The close pro imit to ork, the abilit to balance ork
and pla and the refreshing selection of beer make Banger s an
appealing choice for The Da Walkers.
The Out-Of-Towners
A DIENCE PROFILE
The final target is the Out-of-To ners. These isitors come to Austin
Banger's Three Target
for reasons ranging from acations to business-related tra el. This
Audiences Defined
target is often brought in b other local Austinites or from neighboring
states and seeks to be impressed b the authentic Te as e perience
co bo ibes, countr music and some good ol hospitalit . The fall
ithin the 20-40 ear old range, encompassing both seasoned adults
and college students. Despite a sharp decrease in Austin tourism in
April 2020, a report b the Do nto n Austin Alliance sho s trends
that isitor numbers ha e been steadil increasing and ill likel
continue to do so. This signals the return of The Out-of-To ners ho,
hile still cra ing the authentic Te as e perience, are more COVID-19
conscious. The outdoor nature of Banger s, along ith the strong
emphasis on safe COVID-19 practices ithin the business can help
reassure this target audience. Combined ith it s reputation as a must-
isit location, ast selection of beers/sausage and e cellent hospitalit
from staff, Banger s can pro ide The Out-of-To ners both a safe and
authentic Austin e perience.
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Advertising From our own research and observation,
we recogni e Banger s holds a unique
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Trustworthiness is the communicator s perceived honesty, Another opportunity to further the element of goodwill can
character and safety. There are two aspects of Banger s be done through showcasing Banger s hospitable staff
that can boost their trustworthiness. The first is their members. These individuals, who are kind and reflect the
scratch-kitchen concept and dedication to making quality personality of the brand can help new patrons become
sausage, which can help customers feel as if the brand is comfortable with the complex ordering processes and vast
more connected to their food given their start to finish menu.
involvement. This, combined with the nature of being a
locally owned small business, can increase trustworthiness This also contributes to the final source characteristic:
amongst both locals and out-of-town visitors alike. social attractiveness. Social attractiveness is a source
Furthermore, this aspect of trustworthiness can come characteristic that is defined as individuals who are likable,
straight from the customers themselves via positive similar to message recipients and physically appealing.
reviews online. Having ordinary customers highlight how Highlighting the voices of these employees through
good the food and environment is will help boost the mediums such as social media posts and videos can bring
trustworthiness and overall credibility of Banger s. attention to Banger s perception as a hospitable
establishment with a down-to-earth personality.
An additional element that may boost trustworthiness
involves the unique situation of COVID-19. Insights to The overall goal of the advertising strategy is to connect
Banger s safety procedures shared during our in-depth with audience members and establish Banger s as a unique
interview will be an additional effective element in boosting and local subject-matter expert in the realm of beer,
trustworthiness with the audience as the country slowly sausage and good times. Following these source
begins its return to normalcy. This tactic can also fulfill characteristics and insights, we formulated the following
the element of goodwill, which is the perception of being a concepts and executions to satisfy Banger s advertising
caring entity. needs while maintaining a strong theoretical foundation.
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MAY 2021 | THE BEST BEERS AND BRATS
Creative E ecutions
Appl ing Theor to Practice
Advertising Application
Creati e E ec tions
Introduction
Advertising Application
The following creative executions take these theories and apply them
directly to Banger's. The first is staff profiles which showcase a staff
member's favorite menu items and fun facts about them. We then move
on to Banger's Guide to Rainey Street, which highlights the best the
street has to offer. After this, we move onto our first event, "Banger's
Best Beers and Brats" which is a beer and sausage tasting competition.
A series of Instagram reels highlighting the sausage-making process,
customer experiences and Banger's employees at work serves as our
fourth application. Lastly, we present what is perhaps our favorite
execution: "Dog for Dogs," a philanthropy event pairing Banger's with
a local dog shelter for a charitable cause.
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C ea i e E ec i 1
Staff Profiles
EXPERTISE, TRUSTWORTHINESS & SOCIAL ATTRACTIVENESS
Our first approach focuses on social trustworthiness and social attractiveness in order to build AFF FILE
Banger s expertise in the eyes of the consumer. Some people may not be familiar with the local
range of beers or the unique offerings of a sausage house. This will be especially true for one of
our targets: The Out-Of-Towners. The local expertise of Banger s staff will be all the more
valuable as tourism increases with the distribution of the COVID-19 vaccine. To capitali e on
this, we suggest creating employee highlights that focus on who these individuals are, where
they re from, their favorite menu items and some of their favorite things about Banger s or
Austin in general. These highlights can be done in the form of social media graphics or videos
that can be shared across various channels.
Showcasing the staff in a casual and approachable way allows Banger s to feel more accessible
to current patrons and newcomers. People are more comfortable when seeing others who
resemble them. For example, it could be the young wait staff who resemble visiting college
students. This is also the reason we chose to include a variety of facts about each employee;
people could bond over being from the same hometown, having the same interests, etc. These
actions can help employees and Banger s appear more trustworthy to consumers, making
them more likely to follow employee menu recommendations or pick Banger s over other
Rainey street establishments. This execution, combined with the Banger s staff reputation of
being kind and hospitable, will be excellent for targeting The Out-Of-Towners.
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C ea i e E ec i 2
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C ea i e E ec i 3
Best Beers and Facebook, Tik Tok and the company website. Hosting these
events alongside the breweries they work with would be
Brats Event
advantageous for not only Banger s, but the breweries as well.
Furthermore, partnering with local artists for illustrations and
draft beer descriptions would help present the products and the
event in a nice, appealing way while building further local rapport.
EXPERTISE & TRUSTWORTHINESS
Lastly, a social media voting competition could be implemented in
order to engage the audience even more and increase awareness
Our next approach focuses on trustworthiness and expertise of Banger's unique offerings as a sausage house and beer garden.
in order to increase the awareness of Banger s offerings. The winner will be the featured drink at the top of the menu.
While some people may be quite familiar with the various Finding an angle to incorporate audience voice helps customers
sausage and beer flavors, others may desire a more hands-on feel heard and appreciated. Even moreso, it can exemplify the
learning experience. Events can be beneficial for all of expertise of Banger's products, which in turn, leads to more trust
Banger's target audiences, including anyone who wishes to in the establishment.
venture out and try something new. We suggest creating
beer/sausage tasting events to satisfy these needs. These
events can easily be highlighted on social media platforms,
such as Instagram,
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C ea i e E ec i 4
Instagram Reels
Behind the Scenes
TRUSTWORTHINESS, EXPERTISE & SOCIAL ATTRACTIVENESS
Our next approach focuses on trustworthiness, expertise and Intended to target all three designated audiences, Banger's
social attractiveness. Taking a glimpse at the behind the can also build their trustworthiness on Instagram reels
scenes of Banger s can help new and old customers through a second series, highlighting their loyal patrons.
appreciate the hard work that goes into making sausage, Showcasing patrons with their favorite items or simply
beers, and everything in between. They can highlight how having a good time gives off an impression of an authentic
some of their unique menu items are made to spread glimpse at the business, boosting their trustworthiness. This
awareness of their variety of products. This boosts their also aids in enhancing their social attractiveness. Viewers of
credibility and expertise with their cooking skills, as well as these loyal "Banger's Babes Highlights" can often see
their trustworthiness by showcasing their staff at work. themselves reflected in the people they see on video and be
more enticed to join in on the Banger's fun.
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C ea i e E ec i 5
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Conclusion
The work began with identifying Banger's key target audiences to establish who the
restaurant was speaking to and how to engage them further. We created three targets who
reflect the current patrons: The Day Walkers, The Weekenders and The Out-of-Towners.
To appeal to these targets, we created an advertising strategy based on the theories and
elements of source characteristics. These can strengthen a source s ability to influence
audience attitudes. We believe the source characteristics of credibility and social
attractiveness best suits Banger's advertising needs while at the same time providing an
opportunity to showcase the restaurant's unique offerings and quirky personality.
Our creative executions reflect these theories in a variety of ways. From a "Dogs for Dogs"
charity event to showcase goodwill to a series of Instagram reels showcasing the craft of good
sausage making, these executions and ideas can help Banger's increase its social media
engagement, create more cohesive messaging and connect with its target audience, all while
bringing more guests to have good food, good drinks, good music and good times.
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