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Journal of International Consumer Marketing

ISSN: 0896-1530 (Print) 1528-7068 (Online) Journal homepage: http://www.tandfonline.com/loi/wicm20

The Mediating Effects of Presumed Influences


on Taiwanese Consumers’ Skepticism toward
Celebrity Endorsed Advertising

Po-Lin Pan, Juan Meng & Pei-Ling Lee

To cite this article: Po-Lin Pan, Juan Meng & Pei-Ling Lee (2016): The Mediating
Effects of Presumed Influences on Taiwanese Consumers’ Skepticism toward
Celebrity Endorsed Advertising, Journal of International Consumer Marketing, DOI:
10.1080/08961530.2016.1236310

To link to this article: http://dx.doi.org/10.1080/08961530.2016.1236310

Published online: 19 Oct 2016.

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Download by: [Ryerson University Library] Date: 01 November 2016, At: 01:15
JOURNAL OF INTERNATIONAL CONSUMER MARKETING
2016, VOL. 0, NO. 0, 1–11
http://dx.doi.org/10.1080/08961530.2016.1236310

The Mediating Effects of Presumed Influences on Taiwanese Consumers’


Skepticism toward Celebrity Endorsed Advertising
Po-Lin Pana, Juan Mengb, and Pei-Ling Leec
a
Department of Communication, Arkansas State University, Jonesboro, Arkansas, USA; bDepartment of Advertising and Public Relations,
University of Georgia, Athens, Georgia, USA; cShih Hsin University, Taipei, Taiwan

ABSTRACT KEYWORDS
National media consumer panels were conducted in Taiwan to examine how the first-person and Advertising skepticism;
third-person perceptions would mediate the impacts of celebrity credibility on advertising credibility; third-person
skepticism. Results revealed that (a) the third-person perceptions took place in the context of perceptions
celebrity-endorsed advertising; (b) all three credibility variables were negatively correlated to
advertising skepticism, but only celebrity attractiveness and expertise yielded direct effects; (c)
indirect effects by the first-person perceptions were stronger than those by the third-person
perceptions on advertising skepticism. Theoretical and practical implication insights were discussed
to indicate that Taiwanese consumers did not want to be recognized as celebrity followers for a
self-enhancement purpose. However, their first-person perceptions played a more active role than
their third-person perceptions in mediating their perceived celebrity credibility and diminishing
their skepticism toward celebrity-endorsed advertising.

Introduction
The use of celebrity endorsement in advertising has important to extend consumers’ presumed influences
been one of the most popular creative strategies in in the context of celebrity-endorsed advertising and
account planning processes, and this celebrity examine the mediating effects of consumers’ first-per-
endorsement phenomenon has transcended national son and third-person perceptions on their skepticism
borders (Erdogan 1999). Approximately one quarter toward celebrity-endorsed advertising.
of advertisements would employ at least one celebrity According to the GfK poll, Taiwanese consumers
to endorse a product or brand around the world learn to be more conscious of their spending, with
(Shimp and Andrews 2013). The bulk of studies has 95% saying that they are likely to use a money saving
indicated the validity of celebrity endorsement strat- strategy to guide their purchase decisions (Retail in
egy as an effective approach in marketing communica- Asia 2013). Despite the prudence and careful spending
tions and confirmed that celebrity endorsers affect attitude, many consumers still plan to make big-ticket
consumers’ attitude toward a brand and their pur- purchases in Taiwan. Thus, it is important for brand
chase decision (Amos, Holmes, and Strutton 2008; managers to ensure a better understanding of Taiwa-
Erdogan 1999). However, few studies have investi- nese consumers’ sentiment, aspirations, and concerns,
gated celebrity-endorsed advertising from consumers’ and develop a creative strategy by using celebrity
first-person and third-person perceptions. According endorsement in advertising. This study is aimed to
to Perloff (1993), if media consumers presume that investigate the impacts of source credibility on con-
others are influenced by media messages, it certainly sumers’ presumed influences on themselves and
stands to reason that media consumers should be others and their skepticism toward celebrity-endorsed
affected as well. Otherwise, if media consumers believe advertising in Taiwan. The study examines such
that they are not affected, and everyone else claims the impacts by incorporating the first-person and third-
same lack of media influences, then it is exaggerated person perceptions as key mediators and explored
of media influences on others. Therefore, it is whether perceived differences between themselves and

CONTACT Po-Lin Pan ppan@astate.edu Department of Communication, Arkansas State University, P.O. Box 2160, Jonesboro, AR 72467, USA.
© 2016 Taylor & Francis Group, LLC
2 P.-L. PAN ET AL.

others yield indirect effects on consumers’ advertising explored the impact of celebrity trustworthiness on
skepticism. This investigation is important for theoret- message elaboration with familiar and unfamiliar
ical and practical developments in the usage of celeb- celebrity endorsers. They found that endorsers with
rity endorsement as a creative strategy in advertising lower trustworthiness promote greater elaboration of
account planning processes. In short, the study may product-related information than do those with higher
offer both conceptual and practical insights into the trustworthiness. Moreover, endorsers with higher
first-person and third-person perceptions of celebrity- trustworthiness tend to garner relatively non-thought-
endorsed advertising that would facilitate or lessen the ful acceptance, even when they are familiar to the sub-
impacts of source credibility on advertising skepticism ject. In terms of trustworthiness of unfamiliar
in the context of celebrity-endorsed advertising. endorsers, trustworthiness may influence persuasive
effectiveness. In certain conditions, the usage of unfa-
Literature review miliar endorsers may be advantageous. While the
usage of trustworthy endorsers may lead to more non-
Celebrity-endorsed advertising
thoughtful attitudes, the usage of unfamiliar endorsers
Celebrity-endorsed advertising research has focused can cause more elaborated attitudes. Eisend and
on source credibility and source characteristics. Sev- Langner (2010) further examined immediate and
eral studies hypothesized that celebrities exert their delayed effects of celebrity-endorsed advertising. They
great influences on consumers through their perceived found that attractiveness is the dominant factor for
attributes. Ohanian (1990) examined the effects of the immediate effects, whereas expertise plays the most
three dimensions of source credibility on consumers’ important role in the delayed effects of celebrity-
purchase intention in the context of celebrity- endorsed advertising. Moreover, higher expertise is
endorsed advertising, including expertise, trustworthi- particularly effective when celebrity endorsers are
ness, and attractiveness. Specifically, source expertise highly attractive, whereas the impact of less attractive
is the extent to which the source is perceived to be a celebrity endorsers with low expertise can be worse
source of valid assertion (Ohanian 1990). Source over time.
expertise normally comes from knowledge, experi- Another study by Goldsmith, Lafferty, and Newell
ence, or training that the celebrity endorser has in the (2000) combined effects of both source credibility
related field (Erdogan 1999). Source trustworthiness and corporate credibility and explored such effects
refers to consumers’ confidence in the source for pro- on three dimensions of advertising effectiveness,
viding product or brand information in an objective including attitude toward the advertisement, attitude
and honest manner (Erdogan 1999). Simply stated, a toward the brand, and purchase intention. The study
celebrity endorser perceived as highly credible is more found that corporate credibility partially influences
effective and persuasive than a less credible endorser, consumers’ attitudes toward the advertisement,
as well as inducing a more positive change of attitude brand, and purchase intention. Moreover, corporate
toward the brands or product and more changes in credibility has a greater influence than does endors-
behavior. Source attractiveness is related to how lik- ers’ credibility. The findings suggested that endors-
able or physically attractive the source is to consumers er’s credibility works only through the advertisement,
(Ohanian 1990). As suggested by Kahle and Homer whereas corporate credibility works through all
(1985), a celebrity endorser perceived as more attrac- the advertising effectiveness variables. A recent
tive is more persuasive for promoting products related study by de los Salmones et al. (2013) examined the
to physical beauty. Pornpitakpan (2003) further sug- effectiveness of celebrity-endorsed advertising for a
gested a positive relationship between all three dimen- humanitarian organization. They suggested that the
sions of source credibility and purchase intention. The celebrity’s effectiveness and credibility as an endorser
relationships are held with all individual celebrity depend on several factors, including perceived fit
models. Pornpitakpan found that all three dimensions with the social cause, attribution of altruistic motiva-
of source credibility are positively relevant to purchase tion, celebrity image, and attitudes toward celebrity
intention. activism.
Regarding the effects of source credibility on con- The relationship between celebrities and products
sumers’ attitudes, Priester and Petty (2003) further has been investigated under the name of product
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 3

matchup hypothesis. A good matchup between a Advertising skepticism


celebrity and a product is more effective for generating
positive consumer responses to advertising than a bad Obermiller and Spangenberg (1998) defined advertis-
fit between them (Kamins 1990; Kamins and Gupta ing skepticism as a tendency toward disbelief in adver-
1994). Perceived congruence between celebrity image tising claims. As most advertising claims are subject to
and product image is viewed as the most promising some degrees of disbelief, advertising skepticism is a
matchup factor (Kamins and Gupta 1994; Till and stable characteristic that plays a key role in consumers’
Busler 2000). From a cognitive viewpoint, Fleck, response to advertising claims. Although certain skep-
Korchia, and Roy (2012) found that congruence ticism in product claims are widely accepted (e.g.,
between celebrities and brands is shown to be as effec- price information and retail location), consumers are
tive as celebrity likability. That is, congruence between skeptical of their experience or credence claims,
celebrities and brands as well as celebrity likeability including quality, durability, and performance (Darby
has an impact on the predisposition toward celebrity- and Karni 1973; Nelson 1970). According to the
endorsed advertising, which would influence brand report of 60-year survey data, approximately 70% of
belief and purchase intention. U.S. consumers are skeptical of advertising claims
Consumers’ self-concept has been empirically (Calfee and Ringold 1994). Furthermore, advertising
shown to influence their consumption behavior. Self- strategists strive to persuade people to purchase adver-
concept is viewed as the sum of an individual’s tised products they do not want. On the other hand,
thoughts and feelings about herself or himself with Koslow (2000) found that advertising skepticism is
respect to others (Onkvisit and Shaw 1987). Early observed in the presence of highly persuasive and
studies suggested that consumers’ self-concept is an apparently truthful advertising claims. Thus, advertis-
important factor in the matchup hypothesis (Ericksen ing skepticism would evolve as a defense coping and
1997; Graeff 1996). As advertising is the most effective reactance response to these persuasive claims in
vehicle to shape celebrities as a reference group for advertising.
consumers to construct their self-concept (Escalas and The bulk of studies have examined the effectiveness
Bettman 2003; Sirgy 1982), Choi and Rifon found that of advertising claims through a lens of advertising
ideal congruity (congruence between consumers’ ideal skepticism. Mangleburg and Bristol (1998) found that
self-image and celebrity image) can enhance explana- people learn of advertising skepticism through the
tory power to a congruence model of celebrity interactions with their parents, peers, and mass media.
endorsement effects. Regarding various family communication styles, con-
A meta-analysis of over 30 years of advertising cept-oriented family communication (with an empha-
research on celebrity-endorsed advertising by Amos, sis on presenting and discussing ideas) is positively
Holmes, and Strutton (2008) found that negative infor- relevant to advertising skepticism, but socio-oriented
mation yields a solid impact on celebrity endorsement family communication (with an emphasis on harmo-
effectiveness in advertising. Both negative and positive nious social relations and the feelings of others) has
information on celebrity endorsement would be trans- no significant effect on advertising skepticism in
ferred to the brand. Furthermore, trustworthiness, socialization processes. Moreover, the tendency for
expertise, and attractiveness are strongly relevant to adolescents to yield peer influences is pertinent to
celebrity-endorsed advertising effects. Moreover, advertising skepticism, while the amount of television
Erfgen (2011) conducted a system review of 36 studies watching is positively relevant to advertising skepti-
from the literature of celebrity-endorsed advertising cism. Finally, greater marketplace knowledge creates
to examine brand image effects. He identified key fac- higher advertising skepticism. Chen and Leu (2011)
tors for brand image effects, including message, adver- investigated the impact of advertising skepticism on
tising channel, celebrity characteristics, and recipient purchase intention. They suggested that advertising
characteristics. Regarding celebrity characteristics, skepticism yields a negative influence on consumers’
celebrity credibility (including expertise and trustwor- brand attitude and purchase intention. However, this
thiness), physical attractiveness relevant to the product negative influence dissipates when an interaction
domain, and image-based congruence emerged as key effect between advertising skepticism and product
factors that yield positive influences on brand image. involvement is incorporated. Additionally, Obermiller,
4 P.-L. PAN ET AL.

Spangenberg, and MacLachlan (2005) utilized three than on themselves. Several studies also found that
studies to evaluate the effects of advertising skepticism motivational and cognitive explanations in the third-
on consumers’ response to advertising. The first study person perception hypothesis are supported. Specifi-
suggested that advertising skepticism does affect con- cally, both motivational and cognitive explanations
sumers’ attitude toward advertising, believability of play important roles in accounting for self-other dif-
advertising claims, perceived influence of advertising, ferences, with estimates of influence on the self-best
and perceived untruth of advertising. The second accounted for in terms of motivation and estimates of
study was conducted three to six weeks later. The influence on others best accounted for in terms of cog-
results demonstrated that advertising skepticism leads nition (Tal-Or, Tsfati, and Gunther 2009). Extending
to less attention to and reliance on advertising. The the third-person perceptions hypothesis into the con-
final study suggested that advertising skepticism medi- text of celebrity-endorsed advertising, the study
ates consumers’ response to various types of appeals in attempts to examine whether consumers presume a
advertising. Consumers with higher advertising skep- stronger influences of celebrity-endorsed advertising
ticism are less responsive to informational appeals. on others than themselves. Thus,
Moreover, those with higher advertising skepticism
H1: Consumers believe that celebrity-endorsed advertis-
are less likely to be persuaded by informational adver- ing yields a stronger influence on others than themselves.
tising than those with lower advertising skepticism.
Consumers who exhibit higher source credibility
toward celebrity-endorsed advertising would report
Presumed influences on themselves and others
lower skepticism toward celebrity-endorsed advertis-
The third-person perception hypothesis has garnered ing, given that they perceive celebrity endorsement as
great attention in the field of mass communication. more attractive, trustful, and expert in advertising. On
Davison (1983) first proposed that people generally pre- the other hand, consumers who perceive celebrity
sume that the media’s greatest effect is not on them- endorsement as lesser attractive, trustful, and expert
selves, but on others—the third persons, which would in advertising would exhibit higher skepticism toward
influence their subsequent behaviors. In the midst of celebrity-endorsed advertising. Therefore,
more than one hundred studies on the third-person per-
H2: Consumers with higher source credibility (e.g.,
ceptions, the perceptual component is examined in vari- attractiveness, trustfulness, and expertise) toward celeb-
ous contexts of mediated messages. At the perceptual rity-endorsed advertising exhibit lower skepticism toward
level, topics are included with defamatory messages in celebrity-endorsed advertising.
the news (Cohen et al. 1988), controversial issues in the
news (Reid 2005), television violence (Scharrer 2002), Third, the third-person perception hypothesis is
sexual messages in the media (Pan, Meng, and Zhou confirmed based on psychological processes in people
2012), direct-to-consumer advertising for prescription who perceive others as more vulnerable to influence
drug (Delorme, Huh, and Reid 2006), body images and themselves in ways that make them look good or
(David et al. 2002), sexual risk taking (Chapin 1999), at least better than others. Therefore, consumers may
and political communication (Paek et al. 2005). More- exhibit various levels of the third-person perceptions
over, the third-person perceptions affect consumers’ atti- that could mediate the relationship between their
tude toward and judgment about advertising. People source credibility of and skepticism toward celebrity-
perceive that others are more influenced by advertise- endorsed advertising. Thus,
ments than themselves for various kinds of product cate- RQ1: Do the third-person perceptions mediate the impact
gories, such as household products, liquor and beer, and of source credibility on consumers’ skepticism toward
cigarettes (Gunther and Thorson 1992). Even elemen- celebrity-endorsed advertising?
tary and middle school students perceive that cigarette
advertising would yield a significantly greater impact on Similarly, the evidence of the first-person percep-
others than themselves (Henriksen and Flora 1999). tions is confirmed that people sometimes claim to be
To sum up, these third-person scholars have pro- more influenced by messages than others. The first-
vided robust evidence for the tendency for people who person perceptions emerge when people agree with
believe that media has more harmful effects on others the message that can positively reflect the self or touch
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 5

on the topics congruent with what they identify. women (78%) and 60 men (22%). Although female
Therefore, it is fair to examine whether the first-per- participants heavily outnumbered male participants,
son perceptions play a key role in consumers’ response this sample could reflect the demographic features of
to celebrity-endorsed advertising. Thus, Taiwan in terms of celebrity-endorsed advertising
market. Available market research reports suggested
RQ2: Do the first-person perceptions mediate the impact
of source credibility on consumers’ skepticism toward
that female consumers are more likely to be attracted
celebrity-endorsed advertising? and pay attention to celebrity-endorsed products and
relevant advertisements (Packaged Facts 2012). More-
over, most participants reported their age in the range
Methods of 18 to 23 years (N D 270, 98.9%) with a mean of
This study aimed at examining the mediating role of 20.22 [standard deviation (SD) D 1.28). The youngest
the first-person and third-person perceptions in age was 18 years (N D 20), and the oldest age was
Taiwanese consumers’ response to celebrity-endorsed 26 years (N D 1).
advertising. An online survey was used to collect self-
reported opinions from target groups. Target partici- Measured variables
pants were invited to evaluate their attitudes toward
and perceptions of celebrity-endorsed advertising. To Source credibility was measured using a source credi-
avoid any subsequent attitudes that could be relevant bility scale developed by Ohanian (1990). This scale
to exposure to any specific celebrity, specific type of was posited to be characterized by three dimensions:
endorsed product, and celebrity endorsement in source expertise, source trustworthiness, and source
advertising, the study did not assign any specific attractiveness. The study used 15 items of the original
brands or celebrities in this online questionnaire. Par- scale (three subscales) to measure perceived source
ticipants were asked whether they had come across credibility. The participants were asked to indicate the
with any celebrity endorsement and product advertis- extent to which they agreed or disagreed with the
ing endorsed by particular celebrities or whether they statements about perceived source credibility via
had purchased any products that were endorsed by seven-point scales (from one at strongly disagree to
any celebrities. The participants who answered “no” seven at strongly agree). The Cronbach’s alpha ranged
were removed from the panel, and those who from 0.76 to 0.85 (a D 0.85 for attractiveness, a D
answered “yes” were further invited to complete this 0.79 for trustworthiness, and a D 0.76 for expertise).
online questionnaire and answer a series of questions First-person and third-person perceptions were mea-
relevant to celebrity-endorsed advertising. sured by first asking if the respondents presume the
Participants were recruited from a media consumer influences of celebrity-endorsed advertising on them-
panel, which mirrored the characteristics of popula- selves. The answer to each question was measured on
tion in Taiwan. The sampling frame focused specifi- seven-point scales (from one at highly unlikely to
cally on young adults, aged from 20 to 30 years, seven at highly likely). Six answers were summed to
regardless of occupation, education background, and indicate that the participants with high scores pre-
ethnicity. It is appropriate to limit the sampling frame sumed a stronger influence of advertising on them-
toward media consumers aged between 20 and selves—the first-person perceptions. The Cronbach’s
30 years because this target population is more active alpha for the first-person perceptions was 0.93. After
to seek advertising messages and more interested in measuring their presumed influences on themselves,
entertainment news and celebrity-related information the participants were asked six same questions about
(Keane and Fam 2006; Logan 2013). the influences of celebrity-endorsed advertising on
others. The sum of six answers indicated that the par-
ticipants with high scores presumed a stronger influ-
Sample profile
ence of celebrity-endorsed advertising on others—the
Incomplete questionnaires were eliminated from the third-person perceptions. The Cronbach’s alpha for
sample. A total of 273 participants were confirmed as the third-person perceptions was 0.95.
the active samples for this online survey. Gender dis- Advertising skepticism was measured by adapting
tribution indicated that the sample consisted of 213 Obermiller and Spangenberg’s scale (1998). The
6 P.-L. PAN ET AL.

original scale was defined as the general tendency Table 1. Correlation matrix of factors toward advertising
skepticism.
toward disbelief of advertising claims. The study
slightly modified the statements to fit the scenario of Variables 2 3 4 5 6

celebrity-endorsed advertising. A total of four items 1 Advertising skepticism ¡0.55 ¡0.26 ¡0.32 ¡0.43 ¡0.60
  

2 Source attractiveness — 0.46 0.40 0.34 0.54


were used to describe perceived skepticism toward 3 Source trustworthiness — 0.49 0.11 0.37
celebrity-endorsed advertising. The participants were 4 Source expertise — 0.23 0.39
5 Third-person perceptions — 0.63
asked to indicate the level of agreement on seven- 6 First-person perceptions —
point scales (from one at not at all to seven at always).
Note. p <.05; p < .01.
The Cronbach’s alpha was 0.85.
H2 examined the relationship between source
credibility and advertising skepticism in the context of
Data analysis
celebrity-endorsed advertising. Based on three dimen-
This study first analyzed the relationships between all sions of source credibility, table 1 indicates that all
measured variables and examined the mediating role source attractiveness, trustworthiness, and expertise
of the first-person and third-person perceptions to had negative relationships with advertising skepticism.
celebrity expertise, trustworthiness, and attractiveness Furthermore, source attractiveness was the most pow-
that feasibly affected advertising skepticism. The anal- erful predictor toward consumers’ skepticism toward
ysis exhibited which measured variables were priori- celebrity-endorsed advertising (b D ¡0.58, SE D 0.06,
tized significantly to the first-person and third-person CR D ¡10.33, p < 0.01), followed by source expertise
perceptions. Next, with the first-person and third-per- (b D ¡0.25, SE D 0.09, CR D ¡2.83, p < 0.01). There-
son perceptions as two mediators, indirect effects by fore, two significant direct effects emerged, indicating
the first-person and third-person perceptions on that consumers with higher source attractiveness
advertising skepticism were investigated in order to and expertise in celebrity-endorsed advertising
serve the purpose of this study. exhibited lower skepticism toward celebrity-endorsed
advertising.
RQ1 was proposed to examine the mediating role
Results
of the third-person perceptions in the relationship
H1 was proposed to examine whether consumers per- between source credibility and advertising skepti-
ceived a greater influence of celebrity-endorsed adver- cism in the context of celebrity-endorsed advertising.
tising on others than themselves. The analysis was Figure 1 shows that with the third-person percep-
conducted to compare differences between the first- tions as a mediator in the relationships between
person and third-person perceptions. The results indi- source attractiveness, trustworthiness, expertise, and
cated that the third-person perceptions occurred in advertising skepticism, only source attractiveness
most consumers (t D 5.56, df D 272, p < 0.01). More- yielded a significant impact on advertising skepti-
over, consumers presumed that celebrity-endorsed cism (b D ¡0.48, SE D 0.06, CR D ¡7.44, p < 0.01),
advertising yielded a greater influence on others (M D but source expertise (b D ¡0.17, SE D 0.10, CR D
4.11, SD D 1.31) than themselves (M D 3.74, SD D ¡1.76, p D 0.08) and source trustworthiness (b D
1.31). Thus, H1 was confirmed. 0.02, SE D 0.08, CR D 0.28, p D 0.78) did not take

Table 2. Direct effects and indirect effects on advertising skepticism.


Direct effects
Indirect effects
Without mediator With mediator Bootstrapping significance
Predictor Mediator B B P Mediation
 
Source attractiveness Third-person perceptions ¡0.58 ¡0.48 0.010 Partial
Source trustworthiness 0.07 0.02 0.052 No
Source expertise ¡0.25 ¡0.17 0.028 Full
Source attractiveness First-person perceptions ¡0.58 ¡0.37 0.010 Partial
Source trustworthiness 0.07 0.22 0.241 No
Source expertise ¡0.25 ¡0.11 0.017 Full

Note. p < 0.05; p < 0.01.


JOURNAL OF INTERNATIONAL CONSUMER MARKETING 7

Figure 1. Third-person perceptions as a mediator in indirect effects of source credibility on advertising skepticism.

place in consumers’ advertising skepticism. Further- RQ2 investigated whether the first-person percep-
more, table 2 indicates that two indirect effects of tions would mediate the impact of source credibility
source attractiveness (p D 0.010) and expertise (p D on consumers’ skepticism toward celebrity-endorsed
0.028) were significant on advertising skepticism advertising. Figure 2 points out that when the first-
through the third-person perceptions. Specifically, person perceptions were considered as a mediator
the third-person perceptions partially mediated the between source credibility and advertising skepticism,
impact of celebrity attractiveness on advertising the direct effect of source attractiveness was only
skepticism but fully mediated the impact of celebrity significant on advertising skepticism (b D ¡0.37,
expertise on consumers’ skepticism toward celebrity- SE D 0.06, CR D ¡6.49, p < 0.01), but not those of
endorsed advertising. Thus, the third-person percep- source trustworthiness (b D 0.11, SE D 0.06, CR D
tions fully affected the relationship between consum- 1.76, p D 0.08) and expertise (b D ¡0.11, SE D 0.08,
ers’ perceptions of celebrity expertise and their CR D ¡1.37, p D 0.17). Moreover, table 2 shows that
advertising skepticism. the indirect effects of source attractiveness (p D 0.010)

Figure 2. First-person perceptions as a mediator in indirect effects of source credibility on advertising skepticism.
8 P.-L. PAN ET AL.

and source expertise (p D 0.017) were significantly to examine particular dimensions of celebrity credibil-
found on advertising skepticism through the first-per- ity when various celebrities were considered as
son perceptions. Therefore, the first-person percep- endorsers for certain brands and products in advertis-
tions yielded partial mediating effects on celebrity ing, given that various dimensions of celebrity credi-
attractiveness but produced full mediating effects on bility would lead Taiwanese consumers to different
celebrity expertise that directed to various levels of levels of skepticism toward celebrity-endorsed
consumers’ advertising skepticism. Simply stated, the advertising.
first-person perceptions fully played a key mediating The mediating role of the third-person perceptions
role between consumers’ perceptions of celebrity was significantly active between source credibility and
expertise and their advertising skepticism. advertising skepticism in the context of celebrity-
endorsed advertising. Tal-Or, Tsfati, and Gunther
Conclusions (2009) suggested that the third-person perception pro-
cess is driven by not only cognitive mechanism but
Discussion
also motivational device for self-other differences.
This study examined whether consumers would There was no doubt that the third-person perceptions
exhibit the third-person perceptions of celebrity- would shed some light on self-other differences in
endorsed advertising and their first-person and third- consumers’ perceptions of celebrity attractiveness,
person perceptions would mediate the relationship trustworthiness and expertise, and their advertising
between their perceptions of celebrity credibility and skepticism. Moreover, the third-person perceptions
skepticism toward celebrity-endorsed advertising in partially mediated the impact of celebrity attractive-
Taiwan. First of all, in line with previous studies on ness on advertising skepticism. Both direct and indi-
the third-person perception hypothesis, consumers rect effects of celebrity attractiveness by the third-
presumed celebrity-endorsed adverting to yield a person perceptions were significantly found on adver-
greater influence on others than themselves. This was tising skepticism, indicating that higher presumed
further confirmed with Gunther and Thorson’s (1992) influences on others facilitated the impact of celebrity
study that most consumers always perceived others as attractiveness in order to decrease consumers’ adver-
more vulnerable than themselves by various kinds of tising skepticism. Otherwise, the third-person percep-
persuasive components in advertisements (e.g., celeb- tions fully mediated the influence of celebrity
rity endorsement in advertising). Based on three expertise on advertising skepticism. Furthermore,
dimensions of source credibility, all source attractive- with the third-person perceptions as a mediator in the
ness, trustworthiness, and expertise were negatively relationship between celebrity expertise and advertis-
correlated to consumers’ advertising skepticism. In ing skepticism, direct effect of celebrity expertise was
consonance with Obermiller and Spangenberg (1998), not found, while indirect effect by the third-person
advertising skepticism did play a key role in consum- perceptions was significantly active on Taiwanese con-
ers’ response to various persuasive components in sumers’ advertising skepticism. Evidently, after the
advertising. Specifically, celebrity attractiveness was third-person perceptions terminated the direct rela-
the most powerful factor to yield higher advertising tionship between celebrity expertise and advertising
skepticism, followed by celebrity expertise. That is, skepticism, the third-person perceptions yielded inter-
lower celebrity attractiveness and celebrity expertise in active effects with celebrity expertise to decrease
advertising led Taiwanese consumers to report higher Taiwanese consumers’ skepticism toward celebrity-
advertising skepticism. Simply stated, Taiwanese con- endorsed advertising.
sumers were more conscious of their spending and Taiwanese consumers’ presumed influence on them-
more likely to be prudent in response to advertising selves significantly served as a more active mediator
claims. Thus, advertising account managers should between celebrity credibility and advertising skepticism.
look at product matchup hypothesis that a good Similar to the third-person perceptions, the first-person
matchup between a celebrity and a product is more perceptions partially mediated the impact of celebrity
effective for generating positive consumer responses attractiveness on advertising skepticism. Both direct
to advertising than a bad fit between them (Kamins effect and indirect effect of celebrity attractiveness by
1990; Kamins and Gupta 1994). Thus, it is important the first-person perceptions significantly led to various
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 9

levels of advertising skepticism. That is, higher first-per- Some limitations emerged for future research.
son perceptions facilitated the impact of celebrity attrac- First, this study did not consider gender difference
tiveness in order to decrease Taiwanese consumers’ as a crucial factor to the first-person and third-per-
advertising skepticism. Furthermore, the first-person son perceptions. Future research can investigate a
perceptions fully mediated the impact of celebrity exper- key relationship between gender difference and
tise on advertising skepticism. With the first-person per- celebrity-endorsed advertising that may lead con-
ceptions as a key mediator, the direct relationship sumers to various levels of the first-person and
between celebrity expertise and advertising skepticism third-person perceptions. Although the study
was terminated, and higher celebrity expertise indirectly explored whether celebrity-endorsed advertising
affected Taiwanese consumers’ advertising skepticism directed consumers to presume a stronger influence
through their presumed influence on themselves. Thus, on others, it did not focus on consumers’ subjective
Taiwanese consumers’ presumed influence on them- knowledge about persuasive efforts of certain celeb-
selves and others significantly interacted with various rity endorsers in advertising. Future research could
dimensions of celebrity credibility to affect their skepti- examine whether consumers with exposure to par-
cism toward celebrity-endorsed advertising. From prac- ticular celebrity-endorsed advertising (desirable or
tical perspectives, account planners and brand undesirable) would believe that such advertising
managers should look at whether some distinctive char- might exert a stronger influence (positive or nega-
acteristics and personalities of celebrities in advertising tive) on others’ perspective of and attitude toward
truly had stopping power to get consumers’ attention a particular brand or product.
and then help communicate some selling ideas for cer- Finally, several studies used different personality
tain brands and products. Most importantly, celebrities traits as predicators toward the first-person and third-
should be perceived as experts in certain fields to person perceptions in the strategic communication
decrease consumers’ advertising skepticism. contexts; these studies did not investigate some inter-
action effects between personality traits and persuasive
messages. Future research may examine the impacts of
Implications and limitations
personality traits related to celebrities (e.g., material-
The third-person perceptions emerged more actively ism and self-esteem) on the first-person and third-per-
than the first-person perceptions, indicating that con- son perceptions and can examine whether consumers
sumers perceived a greater influence of celebrity- with various personality traits would yield various lev-
endorsed advertising on others than themselves. How- els of advertising skepticism in response to celebrity-
ever, the first-person perceptions served as a more endorsed advertising.
active mediator than the third-person perceptions in
facilitating the impact of celebrity credibility on adver-
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