UPS was facing high dropout rates for new driver trainees in their traditional classroom setting. To address this, UPS built two new training facilities called Intergrades that use interactive methods like video games and simulated obstacles to make training more engaging. Efficiency and safety are top priorities for UPS due to the large volume of packages they deliver daily. Industrial engineers help drivers maximize safety and speed by analyzing their motions and techniques. UPS overhauled their driver training program to incorporate more modern, game-based learning styles popular with new generations of workers. This interactive approach provides advantages like standardized training and cost savings while potentially engaging trainees more than traditional lectures.
UPS was facing high dropout rates for new driver trainees in their traditional classroom setting. To address this, UPS built two new training facilities called Intergrades that use interactive methods like video games and simulated obstacles to make training more engaging. Efficiency and safety are top priorities for UPS due to the large volume of packages they deliver daily. Industrial engineers help drivers maximize safety and speed by analyzing their motions and techniques. UPS overhauled their driver training program to incorporate more modern, game-based learning styles popular with new generations of workers. This interactive approach provides advantages like standardized training and cost savings while potentially engaging trainees more than traditional lectures.
UPS was facing high dropout rates for new driver trainees in their traditional classroom setting. To address this, UPS built two new training facilities called Intergrades that use interactive methods like video games and simulated obstacles to make training more engaging. Efficiency and safety are top priorities for UPS due to the large volume of packages they deliver daily. Industrial engineers help drivers maximize safety and speed by analyzing their motions and techniques. UPS overhauled their driver training program to incorporate more modern, game-based learning styles popular with new generations of workers. This interactive approach provides advantages like standardized training and cost savings while potentially engaging trainees more than traditional lectures.
What external factors were affecting UPS’s HR practices?
How did UPS
respond to these trends? A major external factor effecting UPS’s HR practices were 30 percent of its driver candidates didn’t make it through the training period with the traditional classroom setting. UPS respond to this trend with building two “next-generation training facilities called the Intergrade.” Where trainees use video games, a “slip and fall simulator which combines a greased floor with slippery shoes,” and an obstacle course around a mock village. This in my opinion sounds like the best way to learn. Why is efficiency and safety so important to UPS? What role do the company’s industrial engineers play in how employees do their work? Every day United Parcel Service (UPS) transports some 15 million packages and documents throughout the United States and to more than 200 countries and territories. Delivering those packages efficiently is what it gets paid to do. They play a pivotal role teaching its drivers to save seconds and improve safety in every task from lifting and loading boxes to selecting a package from a shelf in the truck allowing for maximum on the job safety. What changes did the company make to its driver training program? What do you think of these changes? UPS revamped its training program and made it more accessible to the way young people think and learn today. By modernizing the program and introducing videogames and actual physical models it moved the company into the modern era and made learning interactive. UPS is on the right track. The changes they introduced will allow UPS to continue making money in today’s market place and tomorrows. What advantages and drawbacks do you see to this training approach for (a) The trainee and (b) The company? Advantages: The trainee: Easy to understand Fun way to learn Interactive Fast paced The company: Good way to see individual in action Ability to manage hazards Training is standardized Cost effective Drawbacks: The trainee: Not taking it seriously The company: Training could be hacked