IRM4722/101/3/2021

Tutorial Letter 101/3/2021

IT ETHICS
IRM4722

Semesters 1 and 2

INFORMATION SYSTEMS

IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife e-mail account and
make sure that you have regular access to the myUnisa module
website, IRM4722-2021-S1/S2, as well as your group website.

Note: This is a fully online module. It is, therefore, only available on myUnisa.

BARCODE
 CONTENTS

Page

1 INTRODUCTION .......................................................................................................................... 3
1.1 Getting started .............................................................................................................................. 4
2 OVERVIEW OF IRM4722 ............................................................................................................. 4
2.1 Purpose ........................................................................................................................................ 4
2.2 Outcomes ..................................................................................................................................... 4
3 LECTURER(S) AND CONTACT DETAILS................................................................................... 7
3.1 Lecturer(s) .................................................................................................................................... 7
3.2 Department ................................................................................................................................... 7
3.3 University ...................................................................................................................................... 7
4 RESOURCES ............................................................................................................................... 8
4.1 Joining myUnisa ........................................................................................................................... 8
4.2 Prescribed book(s) ........................................................................................................................ 9
4.3 Recommended book(s) ................................................................................................................. 9
4.4 Electronic reserves (e-reserves) ................................................................................................... 9
4.5 Library services and resources ..................................................................................................... 9
5 STUDENT SUPPORT SERVICES .............................................................................................. 10
6 HOW TO STUDY ONLINE .......................................................................................................... 10
6.1 What does it mean to study fully online? ..................................................................................... 10
6.2 myUnisa tools ............................................................................................................................. 11
7 ASSESSMENT ........................................................................................................................... 11
7.1 Assessment plan ........................................................................................................................ 11
7.2 Year mark and final examination/other options ........................................................................... 13
7.3 Examination .............................................................................................................................. 13
7.3.1 Examination admission ............................................................................................................ 13
7.3.2 Your final examination paper ................................................................................................... 14
7.3.3 Calculation of final mark .......................................................................................................... 14
7.3.4 Supplementary examination .................................................................................................... 15
7.3.5 Aggregate examination ............................................................................................................ 15
7.3.6 Transfer of examination ........................................................................................................... 16
8. CONCLUSION............................................................................................................................ 16
APPENDIX: GLOSSARY OF TERMS .................................................................................................... 16

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1 INTRODUCTION
Dear Student
Welcome to the department of Information System, School of Computing in the College of Science,
Engineering and Technology. A special welcome to the IT ETHICS (IRM4722) module. We hope that you
will find this module interesting and stimulating.

As part of this tutorial letter, we wish to inform you that Unisa has implemented a transformation charter
based on five pillars and eight dimensions. In response to this charter, we have also placed curriculum
transformation high on the agenda. For your information, curriculum transformation includes the following
pillars: student-centred scholarship, the pedagogical renewal of teaching and assessment practices, the
scholarship of teaching and learning, and the infusion of African epistemologies and philosophies. These
pillars and their principles will be integrated at both the programme and module levels, as a phased-in
approach. You will notice the implementation in your modules, and we encourage you to embrace these
changes fully during your studies at Unisa.

IRM4722 is an online module. Because this is a fully online module, you will need to use myUnisa to study
and complete the learning activities for this module. Visit the website for IRM4722 on myUnisa frequently.
The website for your module is IRM4722-2021.

Online module means the following:

• All your tutorial material and all follow up tutorial letters will be available on myUnisa. See ‘Additional
Resources’ page.
• You will either purchase a printed prescribed textbook or eBook.
• You will receive more online learning content from your lecturers. Go to myUnisa → Lessons → to
learn more.
• There will be more interactive activities on myUnisa, more self-assessment assignments, more
discussions via the discussion forum, more interaction with our myUnisa Blog tool more fun stuff to
do with the module ☺

This Tutorial Letter 101 contains important information about the scheme of work, resources and
assignments for this module. We urge you to read it carefully and to keep it at hand when working through
the study material, preparing the assignment(s), preparing for the examination and addressing questions
to your lecturers.

Please read Tutorial Letter 301 in combination with Tutorial Letter 101 as it gives you an idea of generally
important information when studying at a distance and within a particular College/Department or School.

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In this tutorial letter you will find the assignments and assessment criteria as well as instructions on the
preparation and submission of the assignments. This tutorial letter also provides all the information you
need regarding the prescribed study material and other resources and how to obtain it. Please study this
information carefully and make sure that you obtain the prescribed material as soon as possible.

1.1 Getting started

Owing to the nature of this module, you can read about the module and find your study material online.
Go to the website at https://my.unisa.ac.za and log in using your student number and password. Click on
"myModules" at the top of the web page and then on "Sites" in the top right corner. In the new window,
click on the grey Star icon next to the modules you want displayed on your navigation bar. Close the
window in the top right corner. Then select the option "Reload to see your updated favourite sites". Now
go to your navigation bar and click on the module you want to open.

We wish you every success with your studies!

2 OVERVIEW OF IRM4722
2.1 Purpose
The purpose of this module is to introduce the concepts of ethics and morality within the field of IT
Management. To understand ethics, it is important to also look at the legal implications, together with what
is considered professional behaviour. Ethics in Information Technology covers issues such as file sharing,
infringement of intellectual property, security risks, Internet crime, identity theft, employee surveillance,
privacy, and compliance. This module offers a foundation in ethical decision-making for current and future
business managers and IT professionals. The purpose of this module is to expose learners to the basic
principles involved in legal- and ethical issues of IT. This is done to prepare a learner to act as a
professional person in the IT industry. Those who achieve this module will be able to develop a better
understanding of the human aspects of IT, specifically the ethical aspects in software, appreciate the
ethical behaviour of a professional person in the IT industry and to develop a basic understanding of the
legal issues involved in IT.

2.2 Outcomes
For this module, you will have to master several outcomes:

SPECIFIC OUTCOME 1: Analyse and critique case studies by using various theoretical approaches
to making ethical and moral decisions using a five-step decision making process towards personal
integrity in an IT business environment.

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Assessment criteria:
1) The discussion on ethics, morals, laws and integrity shows a personal awareness.
2) The explanation includes descriptions (definition and example) of Information Technology (IT) ethics
in practice.
3) The discussion of different common approaches to ethical decisions.
4) The description of the code of ethics found in a case is comprehensive and indicates its importance.
5) The analysis of an organizations’ IT ethics shows ways of how they improved their ethics in IT.
6) The discussion shows the benefits in fostering good ethics in IT to organisations.
7) The analysis of trends of increased unethical IT use shows the risks to organizations.

SPECIFIC OUTCOME 2: Investigate and manage a wide variety of issues relating to IT professionals
and IT users inside of an organization (including licensing, code of ethics, piracy, information
sharing, security issues, computer and internet crime, intellectual property rights, legal
safeguards, fair use doctrine and digital rights management) using the five-step decision making
process.

Assessment criteria
1) Compare key characteristics that distinguish a professional from other kinds of workers and decide
whether an IT worker is considered a professional.
2) Assess what factors are transforming the professional services industry.
3) Decide what relationships an IT worker must manage, and what key ethical issues can arise in each.
4) Justify how codes of ethics, professional organizations, certification, and licencing affect the ethical
behaviour of IT professionals.
5) Explain what is meant by compliance, and how it helps to promote the right behaviours and
discourage undesirable ones.
6) Assess functions of and relationships among laws, regulations, and professional organizations in
information security.
7) Comparison between laws and ethics.
8) Identify the major national laws that affect the practice of information security.
9) Assessing the role of culture as it applies to ethics in information security.
10) Explaining how computer crime is a serious and rapidly growing area of concern requiring
management attention.
11) Critique specific measures to prevent computer crime.
12) Explaining the different types and effects of computer crime.
13) Summarise the term intellectual property and what is encompasses.
14) Assess why organizations are so concerned about protecting intellectual property.
15) Compare the strengths and limitations of using copyrights, patents, and trade secret.
16) Laws to protect intellectual property.

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17) Summarise what plagiarism is and what can be done to combat it.
18) Critique what open source code is, and what is the fundamental premise behind its use.
19) Explain the term Digital rights management and interpret its association to copyright.

SPECIFIC OUTCOME 3: Investigate and manage a wide variety of issues relating to IT professionals
and IT users outside of an organization (Abuses of peer-to-peer networks, and the open source
movement, networked computer vulnerabilities, and computer reliability issues, software
development issues) using the five-step decision making process.

Assessment criteria
1) Assess the role of an ethical hacker.
2) Judge hackers and malicious user’s objectives.
3) Explain the dangers that a computer system faces.
4) Assess the ethical issues to developing software.
5) Summarise issues that concern product liability, risk analysis, quality assurance and standards.

SPECIFIC OUTCOME 4: Understand the professional codes and the Software Engineering, ACM,
AITP, IEEEC and the SANS Codes of Ethics and Professional Practice.

Assessment criteria
1) Summarise professional codes of ethics.
2) Compare the professional codes of professional bodies such as ACM, AITP, IEEEC.
3) Interpret the SANS Codes of ethics and professional practice.

SPECIFIC OUTCOME 5: Demonstrate the wide variety of issues that relate to information
technology’s impact on work and health, using a research project.

Assessment criteria:
1) Assess the effects of computers on the work environment.
2) Support specific actions that must be taken to ensure the health and safety of employees.
3) Justify how jobs, equipment and working conditions must be designed to avoid negative health
effects.
The international principles of ethics and morals will be critiqued from Southern and African contexts,
environmental and legislative requirements.

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3 LECTURER(S) AND CONTACT DETAILS

3.1 Lecturer(s)
The primary lecturer details are given below:
Lecturer: Prof Bester Chimbo

Tel: 011 670 9105

E-mail: chimbb@unisa.ac.za

3.2 Department
You can contact the School of Computing, Department of Information Systems at:

Telephone number: +27 (0)11 670 9200 (Business hours 08h00 to 16h00, Mondays to Fridays)
E-mail: computing@unisa.ac.za

3.3 University
To contact the University, follow the instructions on the Contact us page on the Unisa website. Remember
to have your student number available whenever you contact the University.

Whenever you contact a lecturer via e-mail, please include your student number in the subject line to
enable the lecturer to help you more effectively.

Please ensure that you contact the correct section or department for each enquiry, as this will result in a
speedy resolution of the enquiry.
The contact details are as follows:

Email addresses

• info@unisa.ac.za for general enquiries

• Study-info@unisa.ac.za for application and registration-related enquiries (prospective and
registered students)
• international@unisa.ac.za for international students (registration-related enquiries)
• assign@unisa.ac.za for assignment enquiries
• exams@unisa.ac.za for examination enquiries
• despatch@unisa.ac.za for study material enquiries
• finan@unisa.ac.za for student account enquiries
• gaudeamus@unisa.ac.za for graduation enquiries
• MyUnisaHelp@unisa.ac.za for assistance with myUnisa
• myLifeHelp@unisa.ac.za for assistance with myLife email accounts
• aegrotats@unisa.ac.za for aegrotat examinations
• remark@unisa.ac.za for the remarking of exam papers

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 • recheck@unisa.ac.za for the rechecking of exam papers
• condiscipuli@unisa.ac.za for the names of fellow students
• counselling@unisa.ac.za for student counselling and career development
• vospresc@unisa.ac.za for enquiries about prescribed books

SMS numbers
Send SMS to 32695 for more information on how to contact Unisa via SMS (only for students within the
borders of South Africa). You will receive an auto-response SMS with the various SMS options. Standard
SMS rates apply.

Students can also SMS enquiries directly to the following numbers*:

43578 for applications and registrations
43584 for assignments
43584 for examinations
43579 for study material
31954 for student accounts
43582 for myUnisa and myLife
These SMS numbers are only for students residing in South Africa. International students are urged to
make use of the email address info@unisa.ac.za

Internet
Online address: http://my.unisa.ac.za
Unisa website: http://www.unisa.ac.za

4 RESOURCES
4.1 Joining myUnisa
The myUnisa learning management system is the University's online campus which will help you
communicate with your lecturers, other students and the administrative departments within Unisa. To claim
your myUnisa account, please follow the steps below:
1. Visit the myUnisa website at https://my.unisa.ac.za/portal
2. Click on the "Claim Unisa login" link on the top of the screen under the orange user ID box.
3. A new screen will load, prompting you to enter your student number. Please enter your student
number and click "continue".
4. Enter your surname, your full name, your date of birth and, finally, your South African ID number (for
South African citizens) OR your passport number (for foreign students). Then click "continue".
Remember to enter either an ID number or a passport number, NOT both.
5. Please read through the guidelines and click all the check boxes to acknowledge that you have
read all the information provided. Once you are done, click the "Acknowledge" button to redirect
you to the final page in the process.

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6. The final page will display your myLife e-mail address, and your myLife AND myUnisa password.
This password will also be sent to the cellphone number displayed on the page for safekeeping.
7. Please note that it can take up to 24 hours for your myLife e-mail account to be created.

Remember, the password provided is your myUnisa AND myLife password.

4.2 Prescribed book(s)

The details of the prescribed book are given below:

George Reynolds (2019) Ethics in Information Technology, 6th Edition,

ISBN10: 1-337-40587-6; ISBN13: 978-1-337-40587-4 OR 978-1-337-67088-3 eBook

The prescribed book is available at any of the official UNISA booksellers: van Schaik; Protea; Wize; Loot;
Armstrong’s; Book Express; Pro-Visions etc.

PLEASE NOTE: Purchasing the book online:

The prescribed book is also available as an e-book from Cengage. The link is:
https://www.cengagebrain.co.uk/shop/ProductDisplay?catalogId=10051&productId=1121600&langId
=-
1&storeId=10654&krypto=O6AlTvw6BKFUoFE085DGezCwN4OQ70Y1ABXHMoBk9fpDIjqZ%2FLW
b82TR%2BX8ljjw2xer%2BvMl3CE6bbVj4wNwS%2FjAMkjIhyo43hDuzHklYkDVfRmQO%2F9lUiKBY
E%2F3oQVqj0pG%2Fir5sESHeCEqH%2FPygCq7eXslxgnbpdxR%2BaQX6JzH9el7ZPuoPuSPOKu
u4H1EKTEWzQLQSKpRxC8BVmJidPSBwojyqZ7%2BseBf4ssy%2Beo8%3D

You will need to have access to a credit card or a Paypal account. Please note that there is a discount
available for online purchases. Send an email to Dr B Chimbo to receive the discount number to be used.

4.3 Recommended book(s)

There are no recommended books for this module.

4.4 Electronic reserves (e-reserves)

There are no e-reserves for this module.

4.5 Library services and resources

The Unisa Library offers a range of information services and resources:
• For detailed Library information, go to https://unisa.ac.za/library
• For research support and services (eg personal librarians and literature search services), go to
https://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-support

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 • The Library has created numerous Library guides: https://libguides.unisa.ac.za

Recommended guides:
• Request and download recommended material:
https://libguides.unisa.ac.za/request
• Postgraduate information services:
https://libguides.unisa.ac.za/request/postgrad
• Finding and using Library resources and tools:
https://libguides.unisa.ac.za/research-support
• Frequently asked questions about the Library:
https://libguides.unisa.ac.za/ask
• Services to students living with disabilities:
https://libguides.unisa.ac.za/disability
• Assistance with technical problems accessing the Unisa Library or resources:
https://libguides.unisa.ac.za/techsupport

You may also send an e-mail to Lib-help@unisa.ac.za (please add your student number in the
subject line).

5 STUDENT SUPPORT SERVICES

The Study @ Unisa website is available on myUnisa: www.unisa.ac.za/brochures/studies
This website has all the tips and information you need to succeed at Unisa.

6 HOW TO STUDY ONLINE

6.1 What does it mean to study fully online?
Studying fully online modules differs completely from studying some of your other modules at Unisa.
• All your study material and learning activities for online modules are designed to be delivered
online on myUnisa.
• All your assignments must be submitted online. This means that you do all your activities and
submit all your assignments on myUnisa. In other words, you may NOT post your assignments to
Unisa using the South African Post Office.
• All communication between you and the University happens online. Lecturers will communicate
with you via e-mail and SMS, and use the Announcements, the Discussion Forums and the
Questions and Answers tools. You can also use all of these platforms to ask questions and contact
your lecturers.

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6.2 myUnisa tools

The main tool that we will use is the Lessons tool. This tool will provide the content of and the
assessments for your module. At times you will be directed to join discussions with fellow students and
complete activities and assessments before you can continue with the module.
It is very important that you log in to myUnisa regularly. We recommend that you log in at least once a
week to do the following:
• Check for new announcements. You can also set your myLife e-mail account so that you receive
the announcement e-mails on your cellphone.
• Do the Discussion Forum activities. When you do the activities for each learning unit, we want
you to share your answers with the other students in your group. You can read the instructions and
even prepare your answers offline, but you will need to go online to post your messages.
• Do other online activities. For some of the learning unit activities you might need to post something
on the Blog tool, take a quiz or complete a survey under the Self-Assessment tool. Do not skip
these activities because they will help you complete the assignments and the activities for the
module.
We hope that by giving you extra ways to study the material and practise all of the activities, you will
succeed in the online module. To get the most out of the online module you MUST go online regularly to
complete the activities and assignments on time.

7 ASSESSMENT
7.1 Assessment plan
An integrated assessment system is used for this module. Assignments are seen as part of the learning
material for IRM4722. The assessment criteria given for each assignment will help you to understand what
is required of you more clearly. This means that your final mark is based not only on your examination
mark, but also on your performance during the semester. An assignment not only provides you with an
opportunity to evaluate your understanding of the prescribed material (or to get feedback on your readiness
for the examination), but also makes a contribution towards your year mark.

Owing to regulatory requirements imposed by the Department of Higher Education of South Africa, a
student must qualify as an “active student”. This means that to be admitted to the IRM4722 exam, you
must submit at least one assignment BEFORE

• 10 May 2021

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The following is a breakdown of the formal assessment activities as they become due during the semester:

Semester 1
Assignment Unique assignment Format Weight Due date
number number
01 588710 Written 40% 10 May 2021
02 652797 Written 60% 30 June 2021

Semester 2
Assignment Unique assignment Format Weight Due date
number number
01 617611 Written 40% 10 May 2021
02 822078 Written 60% 30 June 2021

Notes:
The assignments are based on the following content from the prescribed textbook; this information gives
you an idea on how to manage your semester time in covering the study material.

Semester 1
Date Study material Assessment Submission
January – March 2021 Chapters 1 - 5 Assignment 1 Submit
January – April 2021 Chapters 6 - 10 Assignment 2 Submit
January – May 2021 Chapters 1 - 10 Assignment 3 Self-Assessment
Semester 2
Date Study material Assessment Submission
July - August 2021 Chapters 1 - 5 Assignment 1 Submit
July – September 2021 Chapters 6 - 10 Assignment 2 Submit
July – October 2021 Chapters 1 - 10 Assignment 3 Self-Assessment

Every assignment is marked electronically by the Assignment Department of Unisa on a predetermined

date. A submitted assignment is marked through batch processing and a late assignment will therefore
not be marked. The Assignment Department will notify you of assignment results. The lecturers have no
control over the marking process, or the marks allocated. Please do not call the lecturers for assignment
results.

Enquiries regarding an assignment (e.g. whether or not the University has received an assignment,
assignment marks or when an assignment was returned) must be addressed to the Assignment
Department and sent to the following e-mail address:

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assign@unisa.ac.za

Under no circumstances will an extension of time for the submission of an assignment be granted. An
assignment that is received late will be returned unmarked. You must submit your assignments on time
via myUnisa.

REMEMBER: You must submit at least one assignment before the due date of Assignment 01 for the
semester registered to qualify for examination admission.
PLEASE DO NOT PHONE OR E‐MAIL THE LECTURERS REGARDING ASSIGNMENT RESULTS OR
SUBMISSION QUERIES.

*Because this is an online module, the assignments are not provided in this tutorial letter. Instead, they
will be posted online as they become due, and you will see them when you go online, myUnisa under
Lessons.

7.2 Year mark and final examination/other options

Assignments 01 and 02 will contribute towards a year mark which in turn contributes towards the final mark
you will get for the module. This year mark counts 20% of your final mark. The exam for IRM4722 counts
80% of your final mark.

Your year and final marks for this module are calculated as follows:

Component Weight Total weight

Assignment 1 40% 10%
Assignment 2 60% 10%
Semester mark 100% 20%
Exam mark 80%
Final mark 100%

7.3 Examination

General examination guidelines and examination preparation guidelines can be found in the Study@unisa
brochure. The Examination Department will provide you with information regarding the examination in
general, examination dates and examination times.

7.3.1 Examination admission

Take note that if you registered in the first semester of 2021 then you will be writing exams during the
May/June 2021 exam period. If you register for 2nd semester 2021 then you will write exams during the

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Oct/Nov 2021 exam period. If you fail the May/June 2021 exam and are granted a supplementary
opportunity, then you will write the supplementary exam during the Oct/Nov 2021 exam period. If you fail
the Oct/Nov 2021 exam and are granted a supplementary opportunity, then you will write the exam during
the May/June 2022 exam period.

Your exam timetable (Admission letter) will be send to you by the exams department. If you don’t receive
your exam timetable (admission letter) two weeks before exams start then please send a text message to
UNISA 32695 or e-mail info@unisa.ac.za or exams@unisa.ac.za.

You may also go to the ‘EXAMINATION’ link found on the left panel on myUnisa to find out when you are
scheduled to write this examination paper.

NOTE:
• NO ADDITIONAL ASSIGNMENT will be given, so please ensure that you complete the assignments
and submit them on or before the respective due dates.
• All students who have submitted an assignment will be allowed to write the examination. We will
NOT entertain any requests for special admission, and we suggest that you refrain from contacting
the lecturers in this regard.
• Students will not be allowed examination admission based on their expertise in computers, work
experience or any other reason.
• You will receive a record of your assignment marks. Use this record to check your own records and
inform the Assignment Department immediately if there are any discrepancies.

DO NOT PHONE THE LECTURERS FOR AN EXTRA CHANCE (ASSIGNMENT) FOR ADMISSION TO
THE EXAMINATION. IF YOU HAVE SUBMITTED ASSIGNMENT 01 ON TIME, YOU SHOULD BE ABLE
TO OBTAIN EXAMINATION ADMISSION.
Please do not request examination guidelines by e-mail or phone.

7.3.2 Your final examination paper

The exam will be an online assessment. An exam tutorial letter will be posted to you by either your lecturer
or the Examination Department.

7.3.3 Calculation of final mark

As stated previously, the final mark is calculated as follows:

Semester mark (out of 100) x 20% + examination mark (out of 100) x 80%

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By way of example, suppose your semester mark is 70% and suppose you get 60% in the examination,
your final mark will be calculated as follows:

(70 x 20%) + (60 x 80%)

= 14 + 48
=62%

You must get a final mark of at least 50% in order to pass the module.
In order to qualify for a supplementary examination, you must get a final mark of at least 40%. Remember:
If you do not obtain the required subminimum of 40% in the examination, your year mark will not count. In
such a case, your examination mark will be your final mark.

7.3.4 Supplementary examination

If you obtain between 40% and 49% as a final mark, you will be allowed to write the supplementary
examination. The supplementary examination will be written at the end of the following semester. To pass
the supplementary examination, you must obtain at least 50% in the examination itself.

Bear in mind that a student may write only one supplementary examination per enrolment. If you qualify
for a supplementary examination, no further study material will be supplied to you during the following
semester. You must not submit assignments.

7.3.5 Aggregate examination

An aggregate examination may be granted to a student who has been prevented from taking the preceding
examination or has been unable to complete the examination as a result of:

• illness on the day of, or immediately before or during the examination, provided that his/her application
is accompanied by a certificate, issued by a medical practitioner registered with the SA Medical and
Dental Council, specifying the nature, commencement date and duration of the illness and declaring
that, for health reasons, it was impossible or undesirable for the candidate to sit for the examination
on the day concerned AND, where applicable, a letter from the invigilator certifying that the candidate
left the examination hall due to illness
• personal circumstances, such as military service, work commitments or the serious illness or death of
a relative during the examination period, provided that satisfactory evidence of such circumstances is
produced

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7.3.6 Transfer of examination

If an examination is transferred to the following examination period, it is deemed to be the student's second
and final examination opportunity for that academic period. Note that students who qualified for a
supplementary examination are not allowed to transfer their examination to the following examination
period. An examination may only be deferred once per academic year. Should you not write the deferred
examination (for whatever reason) or obtain a fail mark in the deferred examination, you will have no
alternative but to re-register for this module.

8. CONCLUSION
Do not hesitate to contact us by e-mail if you are experiencing problems with the content of this tutorial
letter or with any academic aspect of the module.

We wish you a fascinating and satisfying journey through the learning material, and trust that you will
complete the module successfully.

Enjoy the journey!

Prof B Chimbo – Lecturer for IRM4722

DEPARTMENT OF INFORMATION SYSTEMS: SCHOOL OF COMPUTING

APPENDIX: GLOSSARY OF TERMS

None. They are given in the Lessons on myUnisa.

©
UNISA 2021

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