6.

1)
6.2)
6.5)

a)
b)

R chart X bar chart for patient admitting process

7

6 6

5 5 5

4 4 4 4
R

3 3 3 3 3 3 3 3 3

22 2 2 2 2

0
1 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Index

X bar chart for patient admitting process

10
9 9.1 9
8.8
8.3 8.1 8.5
8 8 8.1 8
7.5 7.4 7.5 7.6
7.3
7
6.3 6.4 6.4
6 5.9
5.3
5
X

4
3
2
1
0
1 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Index

In the R chart, there is no sign of being out of control. Therefore, the variability of the process is in
control. However, In X, we can see that points tend to congregate to the centerline, which can be a
warning to changing more. The aggregation may show that the control limitation was mismeasured or
the variability within the sample is a poor measure of the process variability.
6.17)
6.19)
Since the the process average is located in the between of USL and LSL, the percent of rework and scrap
is equal together ( 0.523).The percent of all values out of the technical value limitation or the percent of
the items that do not match the average setting got the minimum range between the limit.