Professional Documents
Culture Documents
MADS 6618 V2
Leadership Plus
Watching No Top being affected by the reflexes of the crisis caused by the COVID-19
pandemic, we immediately have to ask ourselves how to manage a company in times of crisis.
Looking at the financial impact generated on consumers can be a way of predicting how
the market will be affected, since, with measures of removal and reduction of their purchasing
Something that should be made clear is that the competitors are facing the same crisis, so
the one who plans, developing a better coping strategy, can stand out, reaching the end of this
Moments of crisis drive changes, both on the part of the market, which is directly
impacted by what is happening in the world, and on the part of companies, which need to adapt
to new trends. From behavior change to creation and adherence to new technologies, it is
After evaluating everything that was said, I based my strategies on the following three
leadership guidelines:
Ethics: Ethics is important and essential for there to be balance in a society because it teaches us
to reflect on our actions if we follow the rules and norms necessary for good coexistence in
society if we respect the other if we are honest, honest, and just if we do what is right even when
no one is. Analyzing this guideline, I realize that I cannot ignore every year that people dedicated
themselves to To the Top and simply dismiss them to reduce costs, we need to take into account
Authenticity: Analyze the situation with empathy to try to understand the feelings and emotions
of others, putting myself in the place of teachers, as we need to understand the difficulties that
Creativity: In my view, a crisis situation is an opportunity to develop and take a step beyond
what I thought possible. When we are in this situation, using creativity is what allows us to adapt
Dear Chantal,
That the world economy is in crisis, we all already know, but despite this troubled economic
scenario, we cannot give up and hand over the points, so I developed a plan to help TOPO save
To help On the Top overcome this crisis, I developed two plans, one to reduce costs by avoiding
Loss of customers, declines in sales, non-renewal of contracts are reflections of the crisis,
which ultimately results in layoffs. In view of the drop in our revenues, the need to reduce costs
and wanting to avoid layoffs, reducing the value of hours ends up being seen as an alternative.
The basic idea would be for a temporary 10% reduction in the hourly value of all On the
Top employees only during the pandemic period. With the 10% reduction in hours, the goal of $
5,000 would be achieved and would guarantee the life of the company. To avoid any conflict and
injustice among the team, this reduction would involve all positions in the company.
The plan would be a way to try to improve the company's financial situation without
It is important to say that this reduction in the value of employees' hours would be
reassessed month by month, depending on the situation of the pandemic in the country. As the
reduction in the value of hours has a fixed term, the team will not be discouraged.
The objective of this plan is to avoid any dismissal at such a delicate moment that we are
living. We see wage reduction as an alternative for maintaining jobs, basing our actions on
To increase To the Top's revenue, I created a plan called "Buy 1 Get 1" encouraging
students who are already part of the school to try new classes during the pandemic. Thus,
increasing the chances of these students enrolling in two or three different classes.
For students who left during the pandemic, the program would be "Back to school". In
this plan, the student enrolls in a class and wins a free class in another modality of his choice.
And to attract new students, the strategy would be "BFF - Best Friend Forever". This plan
encourages our students to refer friends and so students would get three free classes in any
not valid as we do not run the risk of reducing our revenue. All strategies aim to encourage
students to take more than one class modality at school, moving all classes and keeping students
I believe that these are the best strategies to increase revenue and reduce expenses with
Best Regards.
Marco.
ON THE TOP
BFF PLAN
Faletar, J., Jelačić, D., Sedliačiková, M., Jazbec, A. & Hajdúchová, I. (2016). Motivating
Fernández, F., Haro, J., Nieto, C. & Ramon, C. (2015). Ethics as a key aspect to the survival of