Learn Module Outline

IIE Learn Module Outline MISY6211
Management Information systems

MISY6211
MODULE OUTLINE 2021
(First Edition: 2016)
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© The Independent Institute of Education (Pty) Ltd 2021 Page 1 of 29

Table of Contents
Introduction.................................................................................................................................. 3
Using this Module Outline ........................................................................................................... 4
This Module on Learn................................................................................................................... 5
Icons Used in this Document and on Learn ................................................................................. 6
Module Resources........................................................................................................................ 7
Module Purpose ........................................................................................................................... 8
Module Outcomes........................................................................................................................ 8
Assessments ................................................................................................................................. 9
Module Pacer ............................................................................................................................. 11

Introduction
The purpose of this module is to provide students with the knowledge needed to analyse the
relationship between information systems and business performance. It has to be stressed that
this is not a technical course. The module content includes the main business objectives globally
driving the use of information systems and technologies in corporations; these being operational
excellence, new products and services, customer and supplier relationships, improved decision
making and competitive advantage and survival.
It is very important to buy the textbook, or you will struggle. This module is very theoretical.
Activities will include discussions on the case studies included in the textbook. For you to be
successful, you need to be able to read the theory in order to have valuable discourse and
contributions to class discussions.
Lecture sessions will start with guidance by the lecturer on the theory that is important to
achieve learning objectives. The case studies at the end of each chapter will be discussed in class;
giving you practical situations where the theory you have learnt is applied in business.
Microsoft Office PowerPoint slides will be used in the classroom. Below is a link for academic
articles from which the lecturer can provide you with an article to analyse and on which you can
give your opinion.
Google: Scholar. 2014. Management information systems. [Online]. Available at:

http://scholar.google.co.za/scholar?q=management+information+systems&hl=en&as_sdt=0&a
s_vis=1&oi=scholart&sa=X&ei=3wSmULqLJ5CS0QX9k4GYCQ&ved=0CBoQgQMwAA [Accessed 8
December 2020].
The MIS journal has some relevant and thought-provoking articles as well:
JMIS: Journal of Management Information Systems. [Online]. Available at: http://www.jmis-

web.org/ [Accessed 8 December 2020].

Using this Module Outline

This module outline has been developed to support your learning. Please note that the
content of this module is on Learn as well as in the prescribed material. You will not succeed
in this module if you focus on this document alone.
• This document does not reflect all the content on Learn, the links to different resources,
nor the specific instructions for the group and individual activities.
• Your lecturer will decide when activities are available/open for submission and when these
submissions or contributions are due. Ensure that you take note of announcements made
during lectures and/or posted within Learn in this regard.

This Module on Learn

Learn is an online space, designed to support and maximise your learning in an active manner.
Its main purpose is to guide and pace you through the module. In addition to the information
provided in this document, you will find the following when you access Learn:
• A list of prescribed material;

• A variety of additional online resources (articles, videos, audio, interactive graphics, etc.)
in each learning unit that will further help to explain theoretical concepts;
• Critical questions to guide you through the module’s objectives;
• Collaborative and individual activities (all of which are gradable) with time-on-task
estimates to assist you in managing your time around these;
• Revision questions, or references to revision questions, after each learning unit.
Kindly note:
• Unless you are completing this as a distance module, Learn does not replace your
contact time with your lecturers and/or tutors.
• MISY6211 is a Learn module, and as such, you are required to engage extensively
with the content on the Learn platform. Effective use of this tool will provide you
with opportunities to discuss, debate, and consolidate your understanding of the
content presented in this module.
• You are expected to work through the learning units on Learn in your own time –
especially before class. Any contact sessions will therefore be used to raise and
address any questions or interesting points with your lecturer, and not to cover every
aspect of this module.
• Your lecturer will communicate submission dates for specific activities in class and/or
on Learn.

Icons Used in this Document and on Learn

The following icons are used in all your modules on Learn:
Icon Description
A list of what you should be able to do after working through the learning unit.
Specific references to sections in the prescribed work.
Questions to help you recognise or think about theoretical concepts to be

covered.
Sections where you get to grapple with the content/theory. This is mainly
presented in the form of questions which focus your attention and are aimed at
helping you to understand the content better. You will be presented with online
resources to work through (in addition to the textbook or manual references) and
find some of the answers to the questions posed.
Opportunities to make connections between different chunks of theory in the

module or to real life.
Real life or world of work information or examples of application of theory, using

online resources for self-exploration.
REMEMBER:
You need to log onto Learn to:

• Access online resources such as articles, interactive graphics, explanations, video clips, etc. which
will assist you in mastering the content; and
• View instructions and submit or post your contributions to individual or group activities which are
managed and tracked on Learn.

Module Resources
Prescribed Material (PM) for Hossein, B. 2019. MIS: Management Information Systems.
this Module 10th ed. Boston, (MA): Cengage Learning.
ISBN:978-0-357-41869-7.
Recommended Readings, Please note that a number of additional resources and links
Digital and Web Resources to resources are provided throughout this module on the
Learn platform. You are encouraged to engage with these as
they will assist you in mastering the various objectives of
this module. They may also be useful resources for
completing any assignments. You will not, however, be
assessed under examination conditions on any additional or
recommended reading material.
Module Overview You will find an overview of this module on Learn under the
Module Information link in the Course Menu.
Assessments Find more information on this module’s assessments in this
document and on the Student Portal.

Module Purpose
The purpose of this module is to provide students with the knowledge needed to analyse the
relationship between information systems and business performance. The module content
includes the main business objective driving the use of information systems and
technologies in corporations globally, these being operational excellence, new products and
services, customer and supplier relationships, improved decision making and competitive
advantage and survival.
Module Outcomes
MO1 Demonstrate an understanding of IT as a tool for effective business management.
Analyse the different IT systems available within ICT that can be applied to meet
MO2
the organisation needs.
Demonstrate an understanding of the relationship between IT and business with
MO3
regard to the influence IT strategies have on business and vice versa.
MO4 Apply ethical practices to social issues in Information Systems.

Assessments
Integrated Curriculum Engagement (ICE)
Minimum number of ICE activities to complete 4
Weighting towards the final module mark 10%
Assignments/Projects Assignment
Weighting 25%
Duration 10 Hours
Total marks 100 marks
Period P6
Learning Units covered LU1–6 Further reading is recommended
Resources required Textbook and Internet research
Tests/Examination Test Examination

Weighting 30% 35%
Duration 1 Hour 2 Hours
Total marks 60 marks 120 marks
Open/closed book Closed book Closed book
Period P3
Learning Units covered LU1–4 All
Resources required Textbook Textbook

Assessment Preparation Guidelines

Format of the Assessment
(The Focus/Approach/Objectives)
Assignment Theory Case study
Longer questions (Paragraphs) Essay questions
Test Theory
Short questions (Sentences) Longer questions
(Paragraphs) Essay questions
Examination Theory Case study
Multiple choice questions Short questions
(Sentences) Longer questions (Paragraphs) Essay
questions

Module Pacer
Code Programme Contact Sessions Credits
MISY6211 BIT2,DINM1,DITM2,DMT2,DNM1 45
MISY6211d BBA2d; BIT2d; DIM2d 45
MISY6211e BBA2e 32
MISY6211f BBA2f 45 15
MISY6211p BIT2p 32
MISY6211w BBA2w 12
ISSL5112 BCIL1, BIL1 47
Learning Unit 1 Personal, Legal, Ethical and Organisational Issues.
Overview:
This learning unit examines privacy, ethical and health implications for individuals arising
from the use of information systems. Related issues affecting society such as green
computing and the digital divide, are also addressed.
If you are a contact student, you will likely spend four sessions on this learning unit.
If you are a part-time student, you will likely spend three sessions on this learning unit.
If you are a distance student, you will likely complete this learning unit during the course of
Academic Week 1.
If you are a student on an IIE digital campus, you should complete this learning unit during
the course of Academic Week 1 and will likely spend four sessions on this learning unit.
Please work through Themes 1, 2 and 3 on Learn, together with the relevant sections of your
prescribed source/s. To ensure that you are working towards mastering the objectives for
this learning unit, please complete the following activities on Learn.

Learning Unit 1: Theme Breakdown

MISY6211 Theme 1: Privacy Issues Prescribed Material (PM)
Sessions:
1-4
MISY6211d LO1: Discuss information privacy and PM1: Chapter 4
Sessions: methods for improving the privacy
1-4 of information;
MISY6211e LO2: Explain the effects on information
Sessions: privacy of e-mail, data collection and
1-3 censorship.
MISY6211f
Sessions:
1-4
MISY6211p
Sessions:
1-3
ISSL5112
Sessions:
1-4
Academic Week:
1
Related Theme 2: Ethical Issues associated with IT PM1: Chapter 4
Outcomes: LO3: Discuss the ethical issues related to
MO004 information technology;
MO001 LO4: Discuss the principles of intellectual
property and issues related to the
infringement of intellectual
property.
Theme 3: Impact of Information PM1: Chapter 4
Technologies in the Workplace
LO5: Discuss information system (IS)
issues that affect organisations,
including the digital divide,
electronic publishing and the
connection between the workplace
and employees’ health;
LO6: Describe green computing and the
ways it can improve the quality of
the environment.

Learning Unit 2 Protecting information Resources
Overview:
This learning unit addresses the risks and threats associated with the use of Information
Technologies as well as the safeguards and security measures that can be taken to
counteract these risks. The learning unit concludes with guidelines for a comprehensive
security system, including business continuity planning.
If you are a contact student, you will likely spend five sessions on this learning unit.
Academic Week 2.
the course of Academic Week 2 and will likely spend five sessions on this learning unit.
Please work through Themes 1, 2, 3 and 4 on Learn, together with the relevant sections of
your prescribed source/s. To ensure that you are working towards mastering the objectives
for this learning unit, please complete the following activities on Learn.


MISY6211 Theme 1: Risks Associated with IT Prescribed Material (PM)
Sessions:
5-9
MISY6211d LO1: Describe information technologies PM1: Chapter 5
Sessions: that could be used in computer
5-9 crimes;
MISY6211e LO2: Describe basic safeguards in
Sessions: computer and network security.
4-6
MISY6211f
Sessions:
5-9
MISY6211p
Sessions:
4-6
ISSL5112
Sessions:
5-9
Academic Week:
2
Related Theme 2: Security Threats - An overview PM1: Chapter 5
Outcomes: LO3: Explain the major security threats.
MO004 Theme 3: Computer and Network PM1: Chapter 5
Security: Safeguards, Measurements
and Enforcement
LO4: Describe security and enforcement
measures.
Theme 4: Guidelines for a Comprehensive PM1: Chapter 5
Security System
LO5: Summarise the guidelines for a
comprehensive security system,
including business continuity
planning.

Learning Unit 3 E-Commerce
Overview:
In this learning unit we will investigate the concept of e-commerce, its evolution from
traditional commerce and its relationship with the value chain. Advantages and
disadvantages as well as models and categories of e-commerce are discussed. Both the
business to consumer (B2C) and business to business (B2B) models are examined. We
conclude the learning unit with an overview of two supporting technologies of e-commerce,
i.e. electronic payment systems and Web-marketing.
If you are a part-time student, you will likely spend four sessions on this learning unit.
Academic Week 3.
Please work through Themes 1 and 2 on Learn, together with the relevant sections of your


MISY6211 Theme 1: E-Commerce Prescribed Material (PM)
Sessions:
10-14
MISY6211d LO1: Define e-commerce; PM1: Chapter 8
Sessions: LO2: Describe the advantages,
10-14 disadvantages, and business models
MISY6211e of e-commerce;
Sessions: LO3: Explain the major categories of e-
7-10 commerce.
MISY6211f
Sessions:
10-14
MISY6211p
Sessions:
7-10
ISSL5112
Sessions:
10-14
Academic Week:
3
Related Theme 2: Types of E-commerce models PM1: Chapter 8
Outcomes: LO4: Describe the business-to-consumer
MO001 e-commerce cycle;
MO003 LO5: Summarise the major models of
business-to-business e-commerce;
LO6: Describe mobile- and voice-based e-
commerce;
LO4: Summarise widely used Web
applications;
LO7: Explain two supporting technologies
for e-commerce.

Learning Unit 4 Global Information Systems
Overview:
In the first part of this learning unit, we take a closer look at globalisation - the reasons for
globalisation as well as the roles of e-business and Internet growth in it. Thereafter, the
focus shifts to the role, requirements and components of global information systems (GISes).
We will end this learning unit with an overview of the types of organisational structures of
global organisations as well as the challenges in using GISes.
Academic Week 4.


MISY6211 Theme 1: Globalisation Prescribed Material (PM)
Sessions:
15-19
MISY6211d LO1: Discuss reasons for globalisation and PM1: Chapter 9
Sessions: for using global information systems,
15-19 including e-business and Internet
MISY6211e growth;
Sessions: LO2: Describe global information systems.
11-14
MISY6211f
Sessions:
15-19
MISY6211p
Sessions:
11-14
ISSL5112
Sessions:
15-20
Academic Week:
4
Related Theme 2: Global Information Systems PM1: Chapter 9
Outcomes: (GISes)
MO002 LO3: Describe the requirements for and
components of global information
systems;
LO4: Explain the types of organisational
structure associated with global
information systems;
LO5: Discuss obstacles to using global
information systems.

Learning Unit 5 Building Successful Information Systems
Overview:
In this learning unit, we investigate the systems development life cycle (SDLC) as a method
for developing information systems. The five phases as well as the tasks associated with each
phase are examined. The learning unit concludes with an overview of new trends in system
analysis and design, including service-oriented architecture, rapid application development,
extreme programming and agile methodology.
If you are a contact student, you will likely spend six sessions on this learning unit.
Academic Week 6.
the course of Academic Week 6 and will likely spend six sessions on this learning unit.


MISY6211 Theme 1: Systems development life cycle Prescribed Material (PM)
Sessions: (SDLC)
20-25
MISY6211d LO1: Describe the systems development PM1: Chapter 10
Sessions: life cycle (SDLC) as a method for
20-25 developing information systems;
MISY6211e LO2: Explain the tasks involved in the
Sessions: planning phase;
15-18 LO3: Explain the tasks involved in the
MISY6211f requirements-gathering and analysis
Sessions: phase;
20-25 LO4: Explain the tasks involved in the
MISY6211p design phase;
Sessions: LO5: Explain the tasks involved in the
15-18 maintenance phase.
ISSL5112
Sessions:
21-26
Academic Week:
5-6
Related Theme 2: New Trends in Systems Analysis PM1: Chapter 10
Outcomes: and Design
MO001 LO6: Describe new trends in systems
MO003 analysis and design, including
service-oriented architecture, rapid
application development, extreme
programming and agile
methodology.

Learning Unit 6 Enterprise Systems
Overview:
In this learning unit, we will investigate three important enterprise systems, namely supply
chain management, customer relationship management and knowledge management
systems. The learning unit concludes with an overview of enterprise resource planning
systems.
If you are a contact student, you will likely spend seven sessions on this learning unit.
Academic Week 8.
the course of Academic Week 8 and will likely spend seven sessions on this learning unit.
Please work through Themes 1, 2 and 3 on Learn, together with the relevant sections of your


MISY6211 Theme 1: Supply Chain management Prescribed Material (PM)
Sessions:
26-32
MISY6211d LO1: Explain how supply chain PM1: Chapter 11
Sessions: management is used.
26-32 LO2: Discuss uses of radio frequency
MISY6211e Identification.
Sessions: LO3: Explain quick response codes.
19-22
MISY6211f
Sessions:
26-32
MISY6211p
Sessions:
19-22
ISSL5112
Sessions:
27-32
Academic Week:
7-8
Related Theme 2: Customer Relationship PM1: Chapter 11
Outcomes: Management (CRM) and Knowledge
MO001 Management systems
MO002 LO4: Describe customer relationship
MO003 management systems;
LO5: Explain knowledge management
systems.
Theme 3: Enterprise resource planning PM1: Chapter 11
(ERP) systems
LO6: Describe enterprise resource
planning systems.

Learning Unit 7 Management Supporting Decisions and Processes
Overview:
We start this learning unit with a summary of the types of decisions and the phases of the
decision-making process. Aspects of decision-making systems, including their components,
capabilities and benefits, are addressed next. We conclude our investigation of management
support systems, with an overview of the guidelines for the design of such a system.
Academic Week 10.
Please work through Themes 1, 2, 3, and 4 on Learn, together with the relevant sections of


MISY6211 Theme 1: Decision Support Systems Prescribed Material (PM)
Sessions:
33-37
MISY6211d LO1: Describe customer relationship PM1: Chapter 12
Sessions: management systems;
33-37 LO2: Explain knowledge management
MISY6211e systems.
Sessions:
23-26
MISY6211f
Sessions:
33-37
MISY6211p
Sessions:
23-26
ISSL5112
Sessions:
33-37
Academic Week:
9-10
Related Theme 2: Executive Information Systems PM1: Chapter 12
Outcomes: LO3: Explain the importance of an
MO001 executive information system in
MO002 decision-making.
Theme 3: Collaboration and Geographic PM1: Chapter 12
Information systems
LO4: Describe group support systems,
including groupware and electronic
meeting systems;
LO5: Summarise the uses for a geographic
information system.
Theme 4: Guidelines for Designing a PM1: Chapter 12
Management Support System
LO6: Describe the guidelines for designing
a management support system.

Learning Unit 8 Intelligent Information Systems
Overview:
We start this learning unit with an overview of Artificial Intelligence (AI) and its role in the
support of decision making. We explore AI-related technologies and concepts such as expert
systems, case-based reasoning, intelligent agents, fuzzy logic, artificial neural networks,
genetic algorithms and natural language processing and consider their role in intelligent
information system. We then look at a summary of the advantages of integrating AI-
technologies into decision support systems (DSS). An overview on AI automation and AI
ethical issues conclude this learning unit.
Academic Week 11.
Please work through Themes 1, 2, 3, 4 and 5 on Learn, together with the relevant sections of


MISY6211 Theme 1: Artificial Intelligence (AI) Prescribed Material (PM)
Sessions:
38-41
MISY6211d LO1: Define artificial intelligence (AI) and PM1: Chapter 13
Sessions: explain how AI technologies support
38-41 decision-making.
MISY6211e
Sessions:
27-29
MISY6211f
Sessions:
38-41
MISY6211p
Sessions:
27-29
ISSL5112
Sessions:
38-42
Academic Week:
11
Related Theme 2: Expert Systems PM1: Chapter 13
Outcomes: LO2: Describe an expert system, its
MO001 applications, and its components;
MO002 LO3: Describe case-based reasoning.
Theme 3: Intelligent Agents and Fuzzy PM1: Chapter 13
Logic
LO4: Summarise the types of intelligent
agents and how they are used;
LO5: Describe fuzzy logic and its uses.
Theme 4: Artificial Neural Networks and PM1: Chapter 13
Genetic Algorithms
LO6: Explain artificial neural networks;
LO7: Describe how genetic algorithms are
used.
Theme 5: Natural-Language Processing PM1: Chapter 13
and AI Technologies
LO8: Explain natural-language processing
and its advantages and
disadvantages;

LO9: Summarise the advantages of

integrating AI technologies into
decision support systems.

Learning Unit 9 Emerging Trends, technologies and Applications
Overview:
In this learning unit, we will consider new trends in software and service distribution. We will
investigate the components and applications of virtual reality (VR). New trends in
networking, including grid, utility and cloud computing will be addressed next and learn
more about the application of nanotechnology, finally, we will consider the learning about
blockchain, cryptocurrency and the uses of quantum computing.
Academic Week 12.
Please work through Themes 1, 2, 3 and 4 on Learn, together with the relevant sections of


MISY6211 Theme 1: Trends In Software And Service Prescribed Material (PM)
Sessions: Distribution
42-45
MISY6211d LO1: Summarise new trends in software PM1: Chapter 14
Sessions: and service distribution.
42-45
MISY6211e
Sessions:
30-32
MISY6211f
Sessions:
42-45
MISY6211p
Sessions:
30-32
ISSL5112
Sessions:
43-47
Academic Week:
12
Related Theme 2: Virtual Reality PM1: Chapter 14
Outcomes: LO2: Describe virtual reality components
MO001 and applications.
Theme 3: Trends in Networking PM1: Chapter 14
LO3: Describe new trends in networking,
including grid, utility and cloud
computing.
Theme 4: Nanotechnology PM1: Chapter 14
LO4: Discuss uses of nanotechnology.
Theme 5: Blockchain Technology, PM1: Chapter 14
Cryptocurrency and Quantum
Computing
LO5: Differentiate between the blockchain
technology and cryptocurrency.
LO6: Summarises the uses of quantum
computing.

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IIE Learn Module Outline MISY6211

Management Information systems

The Independent Institute of Education (Pty) Ltd is registered with the

© The Independent Institute of Education (Pty) Ltd 2021 Page 1 of 29

© The Independent Institute of Education (Pty) Ltd 2021 Page 2 of 29

Google: Scholar. 2014. Management information systems. [Online]. Available at:

JMIS: Journal of Management Information Systems. [Online]. Available at: http://www.jmis-

© The Independent Institute of Education (Pty) Ltd 2021 Page 3 of 29

Using this Module Outline

© The Independent Institute of Education (Pty) Ltd 2021 Page 4 of 29

This Module on Learn

• A list of prescribed material;

© The Independent Institute of Education (Pty) Ltd 2021 Page 5 of 29

Icons Used in this Document and on Learn

Specific references to sections in the prescribed work.

Questions to help you recognise or think about theoretical concepts to be

Opportunities to make connections between different chunks of theory in the

Real life or world of work information or examples of application of theory, using

You need to log onto Learn to:

© The Independent Institute of Education (Pty) Ltd 2021 Page 6 of 29

© The Independent Institute of Education (Pty) Ltd 2021 Page 7 of 29

© The Independent Institute of Education (Pty) Ltd 2021 Page 8 of 29

Tests/Examination Test Examination

© The Independent Institute of Education (Pty) Ltd 2021 Page 9 of 29

Assessment Preparation Guidelines

© The Independent Institute of Education (Pty) Ltd 2021 Page 10 of 29

Learning Unit 1 Personal, Legal, Ethical and Organisational Issues.

© The Independent Institute of Education (Pty) Ltd 2021 Page 11 of 29

Learning Unit 1: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 12 of 29

Learning Unit 2 Protecting information Resources

© The Independent Institute of Education (Pty) Ltd 2021 Page 13 of 29

Learning Unit 2: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 14 of 29

Learning Unit 3 E-Commerce

© The Independent Institute of Education (Pty) Ltd 2021 Page 15 of 29

Learning Unit 3: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 16 of 29

Learning Unit 4 Global Information Systems

© The Independent Institute of Education (Pty) Ltd 2021 Page 17 of 29

Learning Unit 4: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 18 of 29

Learning Unit 5 Building Successful Information Systems

© The Independent Institute of Education (Pty) Ltd 2021 Page 19 of 29

Learning Unit 5: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 20 of 29

Learning Unit 6 Enterprise Systems

© The Independent Institute of Education (Pty) Ltd 2021 Page 21 of 29

Learning Unit 6: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 22 of 29

Learning Unit 7 Management Supporting Decisions and Processes

© The Independent Institute of Education (Pty) Ltd 2021 Page 23 of 29

Learning Unit 7: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 24 of 29

Learning Unit 8 Intelligent Information Systems

© The Independent Institute of Education (Pty) Ltd 2021 Page 25 of 29

Learning Unit 8: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 26 of 29

LO9: Summarise the advantages of

© The Independent Institute of Education (Pty) Ltd 2021 Page 27 of 29

Learning Unit 9 Emerging Trends, technologies and Applications

© The Independent Institute of Education (Pty) Ltd 2021 Page 28 of 29

Learning Unit 9: Theme Breakdown

© The Independent Institute of Education (Pty) Ltd 2021 Page 29 of 29