By:-

Abhishek Pasricha
 What is a Bug ?
 A bug is the common term used to describe an
error, flaw[fault], mistake, failure, or fault in
a computer program or system that produces an
incorrect or unexpected result, or causes it to behave
in unintended ways
 Most bugs arise from mistakes and errors made by
people in either a program's source code or
its design, and a few are caused
by compilers producing incorrect code.
 An Introduction
 A bug tracking system is a software applications that
is designed to help quality assurance and programmers
keep track of reported software bugs in their work. It
may be regarded as a sort of issue[matter] tracking
system.
 A major component of a bug tracking system is a
database that records facts about known bugs.
 The report of database can consists of several
information which can also be called facts.
Some important facts:-
 Facts may include the time a bug was reported, its
severity, the erroneous [wrong]program behavior, and
details on how to reproduce the bug; as well as the
identity of the person who reported it and any
programmers who may be working on fixing it.
 A bug tracking system should allow administrators to
configure permissions based on status, move the bug
to another status, or delete the bug.
 The main benefit of a bug-tracking system is to
provide a clear centralized overview of development
requests and their states.
 The prioritized list of pending items (often called backlog)
provides valuable input when defining the product
roadmap, or maybe just "the next release".[Sub-version].
 In a corporate environment, a bug-tracking system may be
used to generate reports on the productivity of
programmers at fixing bugs.
 A local bug tracker (LBT) is usually a computer program
used by a team of application support professionals (often a
help desk) to keep track of issues communicated to
software developers. Using an LBT allows support
professionals to track bugs in their "own language" and not
the "language of the developers."
Contd…
 Some bug trackers are designed to be used with
distributed revision control software. These
distributed bug trackers allow bug reports to be
conveniently read, added to the database or updated
while a developer is offline.Distributed bug trackers
include DisTract and Bugs Everywhere.
Different Types of Bug Trackers
 Mantis
Mantis Bug Tracker is a popular web-based bug
tracking system. It is written in PHP works with
MySQL, MS SQL, and PostgreSQL databases.

 Bugzilla
Bugzilla is a bug- or issue-tracking system. Bug-
tracking systems allow individual or groups of
developers effectively to keep track of outstanding
problems ...
Contd...
 Fast Bug Track
A web-based platform independent bug tracking
system.

 FogBUGZ
Web-based bug tracking system

 icTracker
Web-based bug tracking, task management, and
project management software from IC Soft, Inc.
 Bug Zero
 Bugzero is cross-platform and works on
Windows, Unix/Linux, and Mac OS operating systems.
 A bug tracking system for software defect
tracking, and a general issue management tool for
helpdesk customer support and trouble ticketing
 Bugzero provides an enterprise-grade cost-effective
scalable solution to increase team work efficiency. It is
easy to use, yet still flexible and adaptive, and can be
configured to accommodate your organization's
unique business process and workflow.
Stages Involved :-
Why Bug Zero ?
 Freeware open-source bug tracking tools such as
Bugzilla bug tracking system, GNATS problem report
database, or Debian defect tracking system usually
takes a long time to set up, are not easily customizable
(even for simple things like add or remove a field), and
are not fully supported.
 Expensive defect tracking systems may have a million
poorly-written never used "features", but they certainly
do not worth the cost. They are too complex, rarely
configured properly, confusi.ng, and cumbersome to
be effectively used.
Advantages :-
 Standard technologies, web-
based, lightweight, feature-
rich, robust, fast, reliable, and exceptional usability
 Cross platforms, one code base written in Java™ and
J2EE™, truely run anywhere and everywhere
 Cross database systems, standard SQL, scalable, and
modular database schema
 No client software, no firewall issue, and accessible
from anywhere on the internet through
HTTP, HTTPS, or SMTP
Screenshots of Bug Zero:-
Time Consumed for the entire
installation:-
 Download Java SDK 1.4.1 (36.2M, or later version)
 8 min. 50 sec. at 256k/s
 Install Java SDK
 5 min.
 Download Apache Tomcat 4.1.18 (8.3M, or later version)
 4 min. 20 sec. at 256k/s
 Install Apache Tomcat
 5 min.
 Download MySql 3.23 (9.3M, or later version)
 4 min. 50 sec. at 256k/s
 Install MySql
 5 min.
 Download Bugzero (1M)
 30 sec. at 256k/s
 Install Bugzero
 5 min.
References :-
 http://www.google.com
 http://www.websina.com
 http://www.softpedia.com
 http://www.apache.org
 http://www.mysql.com
 http://www.wikipedia.org
 http://www.java.sun.com
Thank You