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Client Needs Assessment

Who What When How

Get to know who your client Every business, large or small, has How often do they run reports? How can you help? You can delve
is, what they stand for, what a variety of parts. You need to find What are their internal and external deeper using the client checklist,
they’re aiming for, and where out what they are in order to best deadlines? All of your clients will have follow the onboarding process,
they’re coming from. discuss QuickBooks functionality compliance requirements for their and begin to plan deliverables
and benefits with them. business even if they don’t run payroll and tasks with your client.
or collect sales tax.

Find out their... Find out their... Find out their... Your checklist...
• Legal/Tax entity type • Reporting requirements • Compliance & filing deadlines • Run a discovery session using
• Accounting year end • Daily operations • Income tax needs the client checklist
• Business history • Sales/Customer workflows • Estimated tax needs • Follow an onboarding process
• Business profile • Expense/Vendor workflows • Payroll/payroll tax • Plan 15-, 30-, 60-, and 90-day
• Unique industry • Administrative tasks • State tax requirements deliverables
• Solopreneur status • Accounting software & processes • Industry-related compliance • Design workflows that fit
requirements operations & tech stacks built
• Growing enterprise • Technology stack & processes
for collaboration
• Mission, vision, values
• Delegate based on strengths
• Business goals
• Assign & take action

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