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  • Networking Biometric Server Storage Desktop Pcs Laptops Miscellaneous

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    Ashok Kumar
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    This field call report provides details about a customer issue that was escalated and resolved. It includes information about the customer and engineer, classification of the problem as networking, description of the resolution, and confirmation that the customer was satisfied and that the warranty was valid. The engineer and customer both signed off on the report, closing out the call.

    Original Description:

    Original Title

    UAT Report (3)

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    This field call report provides details about a customer issue that was escalated and resolved. It includes information about the customer and engineer, classification of the problem as networking, description of the resolution, and confirmation that the customer was satisfied and that the warranty was valid. The engineer and customer both signed off on the report, closing out the call.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    26 views1 page

    Networking Biometric Server Storage Desktop Pcs Laptops Miscellaneous

    Uploaded by

    Ashok Kumar
    This field call report provides details about a customer issue that was escalated and resolved. It includes information about the customer and engineer, classification of the problem as networking, description of the resolution, and confirmation that the customer was satisfied and that the warranty was valid. The engineer and customer both signed off on the report, closing out the call.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Field

    Call Report
    CUSTOMER INFORMATION Date : 04/05/2021

    Company Name :
    Contact Person :
    Call Reported By :
    Telephone No.:
    Mobile Number: Address :
    ENGINEER INFORMATION

    Engineer Name: Call Assigned by : Akshay Devrukhhar


    Date Assigned: Time Assigned :

    Date Resolved: Time Resolved :

    Travel Time: Idle Time :

    Call Code: Esc alated ? : yes

    PROBLEM CLASSIFICATION PROBLEM DESCRIPTION




    Networking

    Biometric

    Server

    Storage


    Desktop PCs

    Laptops

    RESOLUTION DETAILS
    Miscellaneous




    FIELD / SITE CONDITION : CUSTOMER SATISFACTION LEVEL


    good
    Warranty Valid ?

    Reasons :
    Remarks :

    Spares / Chargable time (if any) :

    Support Engineer :
    CUSTOMER :

    Name :
    Name :
    Date : 04/05/2021
    Date : 04/05/2021

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