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INVESTMENT SUMMARY
INVESTMENT HIGHLIGHTS
INVESTMENT RISK
Potential risk to the price include: Covid 19 risk, bad debt risk, credit
Source: Finbox risk. However, with appropriate measures for all management
issues, everything seems to be under control of ACB.
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Figure 1: Lending structure of ACB BUSINESS DESCRIPTION
Asia Commercial Joint Stock Bank (ACB), one of the first joint-stock
commercial banks in Vietnam, was founded in 1993 and listed on HNX in
2006. Since its inception, ACB has focused on the retail as well as SME
segments, and after the outstanding turnaround from the 2012 scandal,
the bank became the leader in asset quality in Vietnam. The scale of ACB
is constantly expanding, as of Q1 2021, the bank has served 3.3 million
active clients with a total of 11.305 employees and 371 offices all around
the country (ACB).
COMPANY STRATEGY
CORPORATE GOVERNANCE
SHAREHOLDER STRUCTURE
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Figure 9: Middle class proportion in
Vietnam 2010-2018 CORPORATE MANAGEMENT
Source: WB, Team's compilation Concern over a minor stake of the board of management team
We are concerned over ACB’s management team own a total of 0.1%,
only 3 out of 9 members are shareholders. This could reduce their
motivation in his responsibility with ACB to increase the profitability of
Figure 10: Disposable income per capita in shareholders OECD.
Cambodia, Laos, Myanmar and Vietnam
(USD) INDUSTRY OVERVIEW AND COMPETITIVE POSITIONING
MACROECONOMIC ANALYSIS
INDUSTRY ANALYSIS
Figure 16: Number of non-cash domestic NIM remains high despite low credit growth
payment transaction (VNDmn) The SBV took measures to support the economy, and mitigate the impacts
of the Covid-19 pandemic by cutting sharply the interest rates. Banks' cost
of funds decreased slightly in the first 3 quarters and dropped about 0.6%
in the final quarter of 2020. Banks also reduced their lending rates but it
was slower than COF, which made the NIM ratio of the banks' sector stay
high despite low credit growth (Figure 13). NIM of the banks' sector, after
a deep drop in Q3 2020, bounced back at 0.89%, even higher than the
previous quarters. These low interest rates can continue to remain at this
level as Vietnam stimulates the economy in recession and banks to focus
on raising CASA to reduce COF.
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Figure 17: Non-cash domestic payment Bancassurance sales have shown impressive growth in Vietnam,
transaction value (Trillion) accounting for 30% of total premium revenue currently compared to 10%
in 2016. A lot of successful major deals had been signed between banks
and insurers. Adding in the context of closer control on credit growth and
more limited room to expand net income margin (NIM), banks are trying to
boost service income from cross-selling activities. This channel is a
strategic development for both a stable income stream and diversification
in satisfying customer demand. Accordingly, a favorable economic
condition combined with a young population with rapidly growing income
creates great potential for the insurance industry. We believe there is a
strong future for bancassurance in the Vietnam banking industry and the
upfront fee and commission fee from the bancassurance agreement will
Source: SBV, Team's compilation
become a crucial growth driver of banks’ non-interest income (Figure 15).
Figure 18: ACB's credit & deposit growth The surge of banking transaction volume and value thanks to digital
transformation blooming
The trend of non-cash payment also facilitated a constant upward trend in
domestic payment through bank cards, transfer, and direct debit both in
terms of transaction value and volume. (Figure 16) In the 2016-2020
period, we witnessed impressive growth in the number of transactions and
total value, respectively at 68% CAGR and 57% CAGR. (Figure 17)This
escalation is far beyond the 22% CAGR of volume in Asia-Pacific region.
These would be growth engines for payment and card fees, traditionally
being the two most popular fee income sources. Free transfers have
Source: Team estimates
gradually become the trend among the group of dynamic banks while large
banks tend to reduce transaction fees. The fee exemption combined with
Figure 19: Number of active customers other forms of customer experience enhancement helps banks attract
regular customers, reducing capital costs as CASA increases and gains
deposits. The emergence of COVID-19 along with changes in consumer
behavior and support from the Government bolstered this transformation.
COMPETITIVE POSITIONING
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Source: Team estimates
Figure 22: Revenue from sale of insurance As most customers are end-users with high salaries, the default risks
seem to be not significant. The ratio of debt per customer divided by
annual income of customers fell significantly from 2.01 to 1.73, which
means the customer has a strong base to pay the debt leading to the low
bad debt bank in the next few years. (Figure 23)
Well-established prudent policies are the root for ACB to overcome
the hard situation
After the 2012 crisis, ACB established a strong asset quality in term of
NPL. ACB holds a high level of government bonds compared to other
Source: Team’s compilation peers (Figure 24). With that level of government bond, ACB can boost its
liquidity in emergency situations. The prudent policies can be seen in the
Figure 23: Customer’s debt/ income
loan term, ACB focuses on credit with Collateral which is mostly land &
real estate with legal guarantees. After the Covid outbreak, the NPL is
lowest in the system with the 2nd highest provision (Figure 3) that secures
the bank from bank-run in this chaotic period.
FINANCIAL ANALYSIS
NIM's growth is steady but not too significant due to the pursuit of
safe development business orientation characteristic of retail
segmentation
From 2016 to 2020, ACB’s NIM ratio has tended to be stable while peers
tend to increase slightly. This ratio is around 3.3% and lower than its direct
peers (Figure 27). Given the risk appetite as well as prudent lending
Source: Company data, Team compilation standards, we believe that the current NIM ratio now is encouraging.
Looking ahead, we forecast ACB's NIM will continue its trend of stable
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increase, sustain above 3.5% and likely reach 3.6% in 2025 (Figure 25).
Figure 27: Banking's NIM 2016-2020 The key drivers of this assessment are CASA's growth, which is not too
explosive but very sustainable, effective cost management as well as
lower COF thanks to Upfront fees from bancassurance contracts.
+ CASA has increased but at a low level: As of 2020, ACB has a CASA
ratio of 20.97%, which is below the industry average and its main peers.
This is due to the characteristic of retail business when individual
customers' deposits at ACB are mainly for savings purposes. After a
period of stagnation, ACB's CASA has shown signs of strong advance
again since 2019, and CASA growth set a new record of 32.12%, the
highest rate for the past 5 years. Going forward, we expect that ACB’s
Source: FiinPro, Team compilation CASA ratio will have a steady improvement in the future, possibly reaching
around 22.5% in 2021 and up to 25.5% in 2022 (Figure 28) thanks to the
employee banking strategy along with the pushing in IT investment.
Figure 28: CASA (VND trillion)
In addition, COF tends to decrease thanks to Upfront fee flow from
insurance: ACB is likely to record the Upfront fee spread over 15 years
when the exclusive bancassurance contract with Sunlife will start rolling
out in 2021. This fee is equivalent to 24% of equity and 2.4% of mobilized
capital. This will help ACB reduce the pressure to raise capital while still
having resources to increase lending, thereby reducing the cost of funds
and improving the bank's NIM.
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is constantly rising because of the bank strategy to focus on promoting
Figure 31: Non - interest income structure fee-generating products, favorable policy for cross-selling, taking
advantage of the SMEs ecosystem to expand the customer base, and
starting Bancassurance pushing.
● High provision coverage: Although most of the bad debt has been dealt
with as well as having the lowest rate in the industry, nevertheless, ACB
still always has to extract a high LLC ratio over the years. As of 2020, the
LLC ratio of ACB is 160%, the second-highest in the banking industry as
Source: Company data, Team compilation a result of active provisioning and NPLs handling.
Figure 33: ACB's NPL ● High liquidity: ACB keeps maintaining high liquidity in 2020, with an LDR
of 88.19%. ACB’s LDR has increased slightly over the past 5 years. ACB
currently has a quite low LDR ratio compared to other peers in the industry.
In YE2020, this ratio of ACB is at 88.19% while the average ratio of the
banking industry is about 95.52%. This indicates a good liquidity position
while still optimizing capital usage for higher NII. In the upcoming years,
we expect ACB’s LDR to improve steadily and possibly up to 89% in 2025
owing to a combination of positive credit and deposit growth (Figure 34).
Furthermore, holding a large amount of Treasury bonds, which account for
14% of total assets, is also a factor that improves ACB’s liquidity.
Source: Company data, Team compilation
Strong capital adequacy
Figure 34: Loan to deposit ratio (LDR) ACB has met capital adequacy standards according to international
(forecast only for ACB) standards Basel II (Circular 41/2016/TT-NHNN, abbreviated as TT41)
since 2019. As of the end of 2020, the CAR ratio and Tier 1 capital ratio
were 11.06% and 10.37% respectively, which are higher than that of 2019
(Figure 35). ACB’s CAR and CAR Tier 1 tend to increase due to retained
earnings. ACB has constantly implemented the plan of stock dividends
since 2018. Specifically, in 2018 and 2019, the bank paid a stock dividend
at the rate of 30% and 25% expected in 2020. In the following years, we
expect that the capital increase will continue to be done through this form
of the stock dividend. In addition, by 2020, ACB has planned to issue
international bonds, this helps ACB expand Tier 2 capital. With a persistent
focus on secured lending to reduce risky assets along with Tier 1 and 2
capital, we forecast ACB’s CAR to persistently improve in the following
Source: Company data, Team compilation years.
Figure 35: Capital Adequacy
VALUATION
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Mitigation: by not lending to real estate businesses, as well as being
cautious in receiving mortgaged real estate, ACB has separated itself from
the spin of the real estate bubble.
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APPENDIX
Trading securities 100 1,183 1,237 1,178 2,985 6,168 8,074 11,546 13,222 15,156 17,390
Derivatives and other
48 16 0 0 88 54 40 46 53 61 71
financial assets
Net loans to customer 133,807 161,604 196,669 227,983 266,165 308,529 353,154 407,049 469,340 541,361 624,665
Investment securities 38,679 42,801 52,718 53,380 55,956 63,399 68,840 78,515 89,913 103,064 118,253
Long-term investments 208 190 190 156 98 99 100 100 100 100 100
Investment properties 62 212 256 247 362 349 349 349 350 350 351
Tangible fix assets 2,054 2,339 2,475 2,641 2,721 2,717 2,720 2,722 2,725 2,728 2,731
Other Intangible Assets 425 512 533 593 1,049 1,066 1,098 1,131 1,165 1,200 1,236
Other Assets 8,536 8,010 8,131 7,573 6,891 6,893 8,695 10,207 11,763 13,562 15,643
Total Assets 201,457 233,681 284,316 329,333 383,514 444,530 513,862 595,891 690,636 799,982 926,558
Liabilities
Deposits from customers 174,919 207,051 241,393 269,999 308,129 353,196 403,694 461,853 528,899 606,259 695,604
Liabilties from the State
5,179 0 0 3,074 0 0 0 0 0 0 0
Bank of Vietnam
Other liabilities 2,901 3,594 4,541 6,073 7,384 9,844 8,958 10,310 11,872 13,677 15,765
Total Liabilities 188,669 219,618 268,285 308,315 355,749 409,082 466,272 533,876 611,835 701,810 805,741
Shareholders' Equity
Shareholders' capital 9,377 9,377 10,273 12,886 16,627 21,616 27,019 32,423 38,908 46,690 56,028
Fund of credit institutions 2,374 2,590 2,914 3,693 4,596 5,742 7,464 9,704 12,615 16,399 21,319
Undistributed earnings 1,702 2,761 3,510 5,105 6,370 7,819 12,834 19,616 27,006 34,812 43,199
Total Shareholders'
12,788 14,063 16,031 21,018 27,765 35,448 47,590 62,015 78,801 98,172 120,817
Equity
Total Liabilities &
201,457 233,681 284,316 329,333 383,514 444,530 513,862 595,891 690,636 799,982 926,558
Equity
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APPENDIX 2: INCOME STATEMENT
REVENUE BREAKDOWN (VND in billion)
Historical Projected
December 31, 2015 2016 2017 2018 2019 2020 2021E 2022E 2023E 2024E 2025E
Net Interest Income 5,884 6,892 8,458 10,363 12,112 14,582 17,223 20,189 23,551 27,269 31,430
Net come from
745 944 1,188 1,498 1,896 1,695 2,203 2,423 2,787 3,205 3,686
services
Net income from forex
121 230 237 241 430 687 825 990 1,187 1,425 1,710
trading
Net income from
15 72 25 -78 75 167 202 232 267 307 354
trading securities
Net income from
(808) (886) 603 169 54 732 552 632 726 835 962
investment securities
Net income from other
242 285 892 1,815 1,500 280 308 338 372 409 450
activities
Income from capital
contribution, share 21 25 36 26 29 19 20 20 20 20 20
repurchase
Total Non-Interest
337 671 2,981 3,670 3,985 3,579 4,110 4,635 5,359 6,201 7,181
income
Total Operating Income 6,220 7,563 11,439 14,033 16,097 18,161 21,333 24,824 28,910 33,470 38,611
Total Operating
4,022 4,678 6,217 6,712 8,308 7,624 10,413 12,117 14,111 16,337 18,847
Expenses
Operating profit before
provision for credit 2,199 2,885 5,222 7,321 7,790 10,537 10,920 12,707 14,799 17,133 19,765
losses
Provision for Credit
884 1,218 2,565 932 274 941 2,246 1,123 786 786 786
Losses
Income Before Taxes &
1,314 1,667 2,656 6,389 7,516 9,596 8,674 11,584 14,013 16,347 18,979
Gains
Income Tax Exp. /
286 342 538 1,252 1,506 1,913 1,735 2,317 2,803 3,269 3,796
(Benefit)
Net Income 1,028 1,325 2,118 5,137 6,010 7,683 6,940 9,268 11,210 13,078 15,183
Weighted Avg. Basic
995 1,025 1,342 1,285 2,157 2,188 1,912 2,321 2,552 2,707 2,857
Shares
Basic EPS (Excl.
1.033 1.293 1.578 3.999 2.780 3.511 $ 3.63 $ 3.99 $ 4.39 $ 4.83 $ 5.31
Gains)
Loan to customers:
We break down loans by types of customers. For SMEs, Vietnam has controlled Covid-19 quite well and the credit
growth has seen increased recently, but with the complicated course of this disease, SMEs will not rapidly borrow
money to promote investment, expand production, then the credit growth is projected to rise to 12% and stay there
for the forecast period. Individual loan growth rates which supported by high demand of mortages and car loans
can keep growing. However, we have seen a decrease in growth rate over the past 5 years, together with the
effect of Covid-19, we forecast it will stay at 17% in coming year. Overall, the credit growth rates will be 15% in the
next 5 years.
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Historical Projected
December 31,
2016 2017 2018 2019 2020 2021E 2022E 2023E 2024E 2025E
Loan categorized by
customer
State-owned
1,909 1,767 1,407 1,193 1,171 1,177 1,182 1,188 1,194 1,200
enterprises
Joint Stock and Limited
72,951 82,866 94,574 103,724 115,574 129,443 144,976 162,373 181,858 203,681
Company
Foreign enterprises 872 1,233 612 881 777 823 873 925 981 1,039
Cooperatives and
83 108 103 212 206 227 250 272 297 324
private companies
Individual 86,428 111,135 133,043 162,160 193,317 226,181 264,632 309,620 362,255 423,838
Joint venture company 1,157 1,404 788 530 434 451 469 488 507 528
Total Loans: 163,401 198,513 230,527 268,701 311,479 358,302 412,382 474,866 547,092 630,610
State-owned
15.0% -7.4% -20.4% -15.2% -1.9% 0.5% 0.5% 0.5% 0.5% 0.5%
enterprises
Foreign enterprises -45.2% 41.3% -50.3% 43.9% -11.8% 6.0% 6.0% 6.0% 6.0% 6.0%
Cooperatives and
30.1% 29.5% -4.8% 106.8% -2.8% 10.0% 10.0% 9.0% 9.0% 9.0%
private companies
Individual 29.9% 28.6% 19.7% 21.9% 19.2% 17.0% 17.0% 17.0% 17.0% 17.0%
Joint venture company 45.3% 21.3% -43.9% -32.8% -18.1% 4.0% 4.0% 4.0% 4.0% 4.0%
Total Loans: 20.7% 21.5% 16.1% 16.6% 15.9% 15.0% 15.1% 15.2% 15.2% 15.3%
NPL
NPL can moderately climb from 0.59% to 0.9% because of the concern about the restructuring debts after Circular
03’s duration. However, with the good recovery of the restructuring loans and the strong provision “buffer”, the
NPL of ACB will be below 1% and lower in the next years.
Historical Projected
December 31,
2016 2017 2018 2019 2020 2021E 2022E 2023E 2024E 2025E
Loan categorized by
customer
Group 1 97.89% 99.07% 99.11% 99.22% 99.22% 99.20% 99.13% 99.08% 99.15% 99.21%
Group 2 1.24% 0.23% 0.17% 0.24% 0.18% 0.18% 0.18% 0.18% 0.18% 0.18%
Group 3 0.12% 0.16% 0.07% 0.09% 0.07% 0.08% 0.08% 0.08% 0.08% 0.08%
Group 4 0.11% 0.14% 0.15% 0.12% 0.13% 0.12% 0.11% 0.12% 0.11% 0.10%
Group 5 0.64% 0.40% 0.50% 0.34% 0.39% 0.42% 0.50% 0.53% 0.48% 0.43%
Total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
Deposit
Since the loan to deposit ratio of ACB is still smaller than SBV’s regulation at 85%, ACB will obtain this chance to
increase LDR to improve NIM in upcoming years (currently 73.3% with). We create assumption base on the
growth of LDR.
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OTHER ASSUMPTION
ASSETS LIABILITY
Accounts Assumptions
Cash on hand, gold and Deposits and borrowings
gemstones from other CI
Balances with the State % Loan to customer
Trust investments and
Bank of Vietnam
other borrowings
% Customer deposits
Deposits with other credit
institutions Valuable securities issued % growth
Trading securities
EQUITY
Pay dividend stock
and sell treasury
Fix assets The growth of branches Charter capital
share to increase
charter capital
% current loan (Loan in
Group 1) Separate items
Other assets Reserves % Profit after tax
related to group 6
companies.
Interest income is projected by the percentage of average interest assets and liabilities. The interest income
delivers a growth of 20% in 2021 and calms down for the next 4 years because (1) considering ACB’s strategy for
gaining customer base and increase the retail segment that ACB is a leader. (2) Deposit interest rates have been
decreased, then ACB can obtain low-interest expense in the following years.
Historical Projected
December 31,
2016 2017 2018 2019 2020 2021E 2022E 2023E 2024E 2025E
Interest Income: 14,082 16,448 20,320 24,015 28,318 31,856 36,877 42,682 49,346 56,874
Interest Expense: (8,198) (9,556) (11,862) (13,652) (16,205) (17,274) (19,578) (22,348) (25,600) (29,352)
Net Interest Income: 5,884 6,892 8,458 10,363 12,112 14,582 17,299 20,334 23,747 27,522
Growth rate 17.1% 22.7% 22.5% 16.9% 20.4% 18.6% 17.5% 16.8% 15.9%
Avg. Interest-Earning
188,758 204,116 243,981 290,924 339,390 394,292 456,441 528,294 610,782 703,956
Assets (IEA)
Avg. Interest-Bearing
188,508 204,002 243,822 288,152 331,874 382,279 437,081 498,918 571,525 655,289
Liabilities IBL)
% interest as
% of Interest Income as
7.5% 8.1% 8.3% 8.3% 8.3% 8.1% 8.1% 8.1% 8.1% 8.1%
Avg. IEA
Interest Expense as
4.3% 4.7% 4.9% 4.7% 4.9% 4.5% 4.5% 4.5% 4.5% 4.5%
Avg IBL
Interest Rate Spread: 3.1% 3.4% 3.5% 3.5% 3.5% 3.6% 3.6% 3.6% 3.6% 3.6%
Felix | 15
APPENDIX 5: RESIDUAL INCOME MODEL
KEY DRIVER
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Market risk me_Page/datafile/ctryprem.html?fbclid=IwAR3x
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premium
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Terminal
5.1% PwC – The world in 2050
growth rate
Historical Projected
December 31, 2019 2020 2021E 2022E 2023E 2024E 2025E
Felix | 16
APPENDIX 6: FINANCIAL RATIOS
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APPENDIX 7: 2012 SCANDAL
By the end of 2011, ACB was also rated as the bank with the best financial health with a high-profit margin and
low bad debt at that time. However, ACB was the bank that implements the most complex ownership, investment,
and cross-lending.
In 2012, Nguyen Duc Kien, ACB’s key founder, conducted fraud gold trading and related-party lending which
caused ACB a big forex exchange loss and surging low non-performing loans (NPL). ACB was then put under the
restrictive scheme of SBV.
To overcome the consequences of the scandal, ACB took the following actions:
(1) Restructuring the board of management: Mr. Tran Mong Hung and a group of foreign shareholders working
together to govern the bank.
(2) Sharply reducing its activities in the interbank market: deposits and loans to other credit institutions
decreased by 73% in 2012. At the same time, ACB made the settlement of receivables related to gold trading from
domestic and foreign customers, which resulted in a loss of 1864bn in 2012.
(3) Strongly enhancing investment in Treasury bonds, reducing outstanding loans: Taking advantage of the
risk-free nature of Treasury Bonds and the significant difference between the average yield and the average
deposit rate, ACB has made a profit to overcome the consequences of the scandal.
The world economy is forecasted to experience the most serious recession in history due to the negative effects
of the Covid-19 pandemic. However, Viet Nam’s economy still maintained growth with GDP growth estimated to
increase by 2.91%. A bright spot in the economic picture in 2020 that cannot be ignored is that export has overcome
difficulties in the pandemic situation, maintained positive growth; trade surplus reached a record high (19.1 billion
USD) and trade balance maintained trade surplus for 5 consecutive years (trade surplus of goods in 2016-2020
period respectively: 6 billion USD; 1.9 billion USD; 6.5 billion USD; 10.9 billion USD; 19.1 billion USD). The signing
of Free Trade Agreements has brought positive signals to the Viet Nam economy, especially the Free Trade
Agreement between Viet Nam and the EU (EVFTA). This reflects the high growth of domestic production capacity,
favorable investment, production and business environment, and the success of Viet Nam's international economic
integration process. Vietnam’s consumer price index (CPI) in 2020 rose 3.23% against the previous year, which is
below the target of 4% set by the National Assembly, according to data released by the General Statistics Office
(GSO)
Figure 40: Average CPI 2015-2020 Figure 41: Vietnam's exports, YoY change (%)
APPENDIX 9: HOUSING AND CAR MARKET PRESENT ATTRACTIVE GROWTH IN THE FUTURE
Corresponding to high demand, the auto market and house market has seen rapid development. Regarding the
car market, car sales accelerated from 20,630 units of passenger cars in September 2020 to 36,856 units in
December 2020 despite the dreary car market in the first 9 months. The Industrial Policy and Strategy Institute
(IPSI) said that with the high demand of the middle class, car sales were set to respectively rise by 22.6% each
year from now to 2025 and 18.5% in the following years. VAMA has also calculated that from now to 2030, about
5 million more cars will be sold. The demand for houses boosts the household debt to GDP ratio in 2019 increasing
about double in 2013. Along with that the absorption rate in the property market is always high and quickly rebound
Felix | 18
after the pandemic. The room for these markets to grow is still enormous, since comparing to other similar countries,
Vietnam's car and housing market relatively small.
Figure 42: The absorption rate (%) in property market Figure 43: Car markets in Southeast Asia 2019 (million units)
Figure 44: Sales in car market per month in 2020 (units) Figure 45: Household debt-to-GDP ratio
Source: VAMA
Source: BIS, IMF
Circular 01, which took effect from March 13, 2020, and was composed of 03 Chapters and 10 Articles, is about
the outstanding amounts of principal and/or interest that arising from lending activities, financial leasing, and the
obligation to repay the principals and/or interest arising between January 23, 2020, and the following day after 03
months from the date the Prime Minister announces the end of the Covid-19 epidemic. These debts are subject to
rescheduling and are maintained by the classified debt groups and are waived and reduced their interest and fees.
After 5 months, gross loan that is restructured following Circular 01, saw a slight drop in most banks, except for
HDB. (Figure 46). With the good recovery of restructuring loans, the increase in bad debts from customers is
expected to be at 1% of total outstanding loans and there is a strong division among banks depending on asset
quality. Besides, the bank has made a strong provision in 2020, there will be less pressure to increase provision in
2021
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Figure 46: Restructured loan and provision for loans to customers in 2020
Figure 47: The roadmap for setting up provisions for restructured debts On April 2, SBV officially promulgated
according to Circular 03 Circular No.03/2021/TT-NHNN, announcing
additional conditions for debt restructuring
and extending the roadmap for restructuring
debt provisions until 2023. Specifically,
Circular 03 stipulates that those restructured
debts will maintain their debt categories
instead of applying the general rules for
overdue debts. However, to avoid a “profit
shock” at the end of the restructuring period,
banks are required to start making provisions
following the nature of those outstanding
loans. We expect that banks’ debt
restructuring portfolios will slightly increase
in 2021 as restructuring conditions are
expanded. However, the impact on asset
yields is minimal. In fact, since the end of
2020, several commercial banks have
ceased debt restructuring portfolio
expansion in fear of conditions regarding
repayment time from Circular 01.
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APPENDIX 11: FIVE FORCES ANALYSIS
Figure 48: Five forces analysis
Regarding ACB’s model focusing on Retail and SME segments, it is the core operation in upcoming years of many
commercial banks (from state-owned enterprises like VCB to fast-growing medium banks like TPB). They have
promoted their activities in expanding their market shares in Retail and SME segments by investing a lot of capital
into the digital banking ecosystem. Hence, efforts in trying to increase revenue by improving NIM will be limited by
fierce competition. ACB’s goal is to increase the proportion of non-interest income in total income. This strategy is
the potential to be achieved if ACB improves customer satisfaction, number, and transaction value of credit cards
among JSC banks.
Due to a very competitive credit market and low switching cost, customers have a wide choice of receiving their
most preferable loans- with the lowest interest rate. Increase the young population with a faster-growing
urbanization rate (40% in 2020) contribute to a key driver of high demand for credit, especially in retail and SME
segments. A variety of choices accompanied by low switching costs from many commercial banks increase the
bargaining power of customers. To hedge for that, ACB has implemented different customer-based policies such
as flexible payment schedules or no penalty on early payment. Thus, customers would prefer to work with ACB
Besides MBB, TCB, VPB- ACB’s main competitors, other banks have promoted their retail lending making this pie
under fierce competition. Unlike the wholesale segment, the retail and SMEs segment do not require a substantial
amount of capital, thus making it attractive for new entrants in penetrating this field. However, they will expose to
more risks in this segment. Regarding ACB’s 27 years of experience and competitive advantages in this segment
would maintain its position in the market shares.
Unlike other normal industries, in the banking industry customers are both suppliers and buyers. Therefore, similar
to the high bargaining power of buyers, Bargaining Power of Suppliers is relatively high. Main suppliers of banks
stem mainly from customer deposits, ACB’s deposits at other banks only account for a small percentage.
Customers would try to maximize their deposits with a highly satisfactory interest rate, especially with low switching
costs. ACB has successfully retained its customers with appropriate customer-based policies such as customers
are free to take out their deposits even when the bank is in trouble times. ACB’s achievements in satisfying
customers have been proved through its ups-and-downs history
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Threat of Substitutes: Very low
The Vietnamese banking industry has a history of almost 20 years and the main players in this industry have
remained relatively stable since then. An explanation for this lies in the high capital requirement, efficient risk
management, and most importantly is government control and regulations. Therefore, threat of substitutes would
be relatively low for such a large Jsc Bank like ACB.
ACB’s corporate governance is assessed using the framework from G20/OECD Principles of Corporate
Governance and Vietnam Corporate, Governance Scorecard 2012 from International Finance Forum, member of
World Bank Group
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APPENDIX 13: TRANSACTION BANKING AND BANCASSURANCE INTENSIFY FEE INCOME’S
CONTRIBUTION
Figure 50: Vietnam bancassuarance market in region Large growth potential for Vietnam banking services in
long-term
Figure 51: Gross Written Premium (GWP) via The Rise of Bancassurance in the Land of Opportunity for
bancassuarance channel life insurers
Source: IVA
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APPENDIX 14: ACB’ PRODUCTS
ACB have a wide range of products from card services, credit products to monnetary products Card services:
Credit card, debit card, prepaid cards.
Especially, ACB tailored their product in Payment services and Credit products for their customers:
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REFERENCE
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timvest.ch. Available at: https://timvest.ch/vietnam-banking-sector-2020-review-and-2021-outlook/
Vietcombank securities, (2021). BANKING SECTOR REPORT 2021. [online] VCBS. Available at:
https://vcbs.com.vn/en/Communication/GetReport?reportId=8205
2. McKinsey &. Company, (2019). Asia-Pacific Banking Review 2019 Bracing for consolidation: The quest for
scale. [online] Mckinsey. Available at: https://www.mckinsey.com/asia-pacific-banking-review-2019-vf.ashx
3. EY, (2019). Asia-Pacific insurance outlook 2019. [online] Assets. EY. Available at:
https://assets.ey.com/content/dam/ey-sites/ey-com/en_gl/topics/insurance/insurance-pdfs/ey-insurance-outlook-
asia-pacific.pdf
4. SBV, (2020). SBV issued Circular to support customers affected by Covid-19 epidemic. [online] SBV. Available
at:
https://www.sbv.gov.vn/webcenter/portal/en/home/sbv/news/news_chitiet?centerWidth=80%25&dDocName=SBV
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5. SSI, (2021). Triển vọng ngành Ngân hàng năm 2021: Nền kinh tế phục hồi – chất lượng tín dụng là trọng tâm.
[online] SSI. Available at: https://i.ndh.vn/attachment/2021/01/10/cap-nhat-nganh-ngan-hang-2021-01-06-
ssiresearch-pdf.pdf
6. Ministry of finance (2021), Announcement of the results of issuing government booked 069, 070, 071, 072 in
2021. Available at:
https://vst.mof.gov.vn/webcenter/portal/kbnn/r/o/tpcp/kqph;jsessionid=dDCKrvo1bN1VUPdSzF2h5r1HsTlaKUI3u
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Disclosures:
The author(s), or a member of their household, of this report, does not hold a financial interest in the securities of
this company.
The author(s), or a member of their household, of this report, does not know of the existence of any conflicts of
interest that might bias the content or publication of this report.
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The author(s), or a member of their household, does not serve as an officer, director, or advisory board member
of the subject company.
Market making
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Disclaimer
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believed by the author(s) to be reliable, but the author(s) does not make any representation or warranty, express
or implied, as to its accuracy or completeness. The information is not intended to be used as the basis of any
investment decisions by any person or entity. This information does not constitute investment advice, nor is it an
offer or a solicitation of an offer to buy or sell any security. This report should not be considered to be a
recommendation by any individual affiliated with RMIT Research Challenge with regard to this company’s stock.
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