NAME: Moazam Ali Mazari

REG: NO: 04091913036

4th Semester section-A

CASE-STUDY

Qno1: What are the most significant events in the story of how the plant survived because
of its adoption of quality-based principles?

Ans:
Having manage over organizational approaches is the maximum essential form of power that a
company should own to obtain success withinside the business world. In the case study we take a look at
designed to discover the records of the Preston Plant, the link among the control over the production
method and the great of the product are being discussed.

According to the writer of the case look at, the crisis on the Preston Plant peaked while even the
clients/customers commenced to understand the supply of the trouble, while the company managers did
now no longer recognise what measures to use to combat the crisis. In reality, the above-stated element
appears to be many of the maximum impressive factors of the story. While it's far clean that pointing at
the failings and giving recommendation is a good deal simpler than simply making use of the necessary
changes, the reality that even the clients may want to nail down the business enterprise’s trouble is as an
alternative astounding. As a completely image example of factors getting out of control, this a part of the
story may be very impressive. Another apparent event withinside the case study to be stated is the factor
at which the company began out to change. It become pretty impressive that the company continued its
journey toward development in spite of the disappointments that it suffered and the crisis that it
controlled to live on previously. As even the HP admitted Preston’s improvements, it have become clean
that the business enterprise has controlled to reinvent people’s notion of what quality products
are.
Qno2: The plant’s processes eventually were brought under control; WHY?
Ans:
As it's been stressed above, the significance of taking manage over the manufacturing system is
on par with the importance of selecting the proper management strategy; each outline the fine of the
employer’s performance. Therefore, it could be assumed that bringing the company’s procedures beneath
manage intended that the employer ought to ultimately coordinate its movements and make affordable
choices.

In addition, the fact that the company’s procedures have been ultimately under the control of the
company’s leader, its managers and the numerous bodies of workers intended that the Preston Plant
ultimately advanced the proper know-how control strategy.

The development of innovative products to the advantage of the company. This was evident in the
development and production of ‘ecowrap’- a recyclable protective wrap made for the Japanese market.
Another notable benefit was that due to the successes chalked, the suppliers of Preston Plant also
improved their own internal processes and control procedures.

As the writer of the case take a look at stresses, collectively with the manage over the manufacturing
system, the stages of data acquisition, processing and sharing have become much faster and greater
efficient. Therefore, any other key gain of seizing control over the company’s procedures changed into
the development of know-how management inside Preston.

Qno3: How did gaining control of the process help to cut costs; improve their prospects of
earning revenue in the future; develop new products; retain their best staff in the future;
improve their relationships with suppliers etc. and what will be the strategic consequences
of these improvements.

Ans:
Strategies to improve profit:

Once you have identified and measured your primary beneficiary drivers, you should build procedures
without increasing costs. To make your business more lucrative involves considering ways to increase
transactions, as well as reducing your costs and comparing your company to find where you can spare
cash.

Strategies to enhance sales revenues: • Increase your workforce's productivity — acknowledge and
reward employees' contributions through staff review of their performances and train them about sales
skills and product improvement to enable clients to shop on a multitude of occasions.

• Find new clients – new clients can help your business grow • find new markets — use market research
to identify whether you can expand your company into other industries • client service — improve
customer care and build a training programme for your employees
• Increase your prices – verify whether or not the pricing is correct for your goods and services.

• Discounts on prices – try discounting prices and promotion to improve your base. Prices

• Retail Shows – employ Effective Retail Shows to boost sales.

Your strategies priority

Once you have chosen the ways to make your trade more productive, you should prioritise them. It is a
good idea, too, to put out your targets and the comparison strategies you might use to implement them.

Focus on your more profitable items:

Your greatest gross profit margin products or services are most crucial for your company as they create
more money. After identifying your most profitable items, focus on obtaining larger sales targets. This
could involve you rethinking your business views or planning change procedures.

QNO4: SPC is an operational level technique of ensuring quality conformance. How

many of the benefits of bringing the plant under control would you categorize as
strategic?
ANS:
In the production process, the Statistical Process Control (SPC) measures how a product operates
consistently according to its design specification

The following advantages can be considered strategic:

• Reduced scrap and rework– The quality of the product is ensured and rework numbers decreased
by guaranteeing uniformity and coherence with very stringent criteria.
• Customer satisfaction- The customer is a major player in any organization and the company's
objective is to fulfil or surpass its customer expectations. SPC guarantees customer loyalty
because the producer can count on a product of good quality
• Improved productivity- in the absence of the SPC during production it is impossible to discover
deficiencies. Defects are found at the conclusion of production only, but before production
finishes, the SPC highlights difficulties in the production process. This helps to keep production
every day without stopping the entire plant, because defects and failures can be channeled into
any production supply line
• Increased operational efficiency – SPC data and control charts provide information to support
product monitoring, which helps to improve production operations
• Large analytics and reporting: the SPC give users with immediate data reports, and these reports
can contain analytical diagrams.