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Installation Instructions DS550X SW 6.1.0 C1
Installation Instructions DS550X SW 6.1.0 C1
Imaging Services
► Referenced Documents
Document Title
DD+DIS143.11E DRYSTAR 5500 / DRYSTAR 5503 SB 57: Software 6.1.0_C1
available to solve RF Tag Reader Communication Problems
For updated information to Software 6.1.0_C1 or information about a software
higher than 6.1.0_C1 refer to the Agfa Healthcare Library:
Hardcopy > Dry Imagers > DRYSTAR 5500 > Service Bulletin
NOTE:
Dispose the enclosure document after finishing your task
(observe the confidentiality note below).
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Revision 0
07-2011 printed in Germany Document Node ID: 33882788
Enclosure_e_template_v07
Agfa Company Confidential Copyright © 2011 Agfa HealthCare N.V.
DD+DIS142.11E Enclosure
► Manufacturer
Agfa HealthCare N.V.
Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2011 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see Agfa HealthCare Library => General Info => Agfa HealthCare =>
Publications => Service Manual) prior to attempting any operation, repair or
maintenance task on the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
LIST OF CONTENTS
2.3 Software Installation from Scratch: Emergency Software Installation via Floppies................19
3 APPENDIX..............................................................................................................................23
3.1 Setup of the HyperTerminal for serial Connection..................................................................24
Subject DRYSTAR 5500 / 5503 Installation Instructions for Software 6.1.0_C1 and
higher versions
SCOPE OF DELIVERY:
REQUIRED TOOLS:
For software update via batch file:
o Service PC
o Network cable*
For software update via network (browser):
o Service PC with one of following browsers:
- Internet Explorer ≥ 6
- FireFox ≥ 3.0
o Network cable*
For software update via floppy:
o Service PC with floppy drive
o 17 new, formatted floppies for software update
*Recent PC models autodetect the type of network connection: The standard network cable can be used
for connection between printer and PC.
For PC models which do not autodetect the type of network connection a crossed network cable
(commercially available or spare part number CM+3366850) is required.
NOTE:
To be prepared for troubleshooting in case software installation fails and to get the
printer IP address after exchange of the hard disk drive, following additional tools are
recommended:
Internal floppy drive or USB floppy reader
USB to serial converter
Serial cable RS232 (RS232 Interface at DRYSTAR 5500/5503: Female DTE
25 pin sub D)
NOTE:
For new features and solved bugs refer to Service Documentation chapter 3.8,
Software Releases, Patches.
This software can be used to perform a software upgrade or software installation from
scratch (e.g. after exchange of the hard disk drive):
IMPORTANT:
Skip steps (1) to (8) if the printer is in ERROR SYSTEM FAILURE status or after
exchange of the hard disk drive.
In this case it is required to look-up the printer IP address as described in section 3.2
(in case the printer IP address is not known).
(2) Check the installed software release: Only install the available software if it is
higher than the installed software.
(4) Write down the AE-title to compare it with the AE-title after the upgrade.
(8) Mark the image with a waterproof pen as image before software installation.
(10) If the printer is in ERROR SYSTEM FAILURE status or after exchange of the
hard disk drive: Look up the printer IP address as described in section 3.2.
(11) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the printer IP address.
Example:
Printer IP address = 10.6.5.121
Service PC address = 10.6.5.122
Figure 1
NOTE:
Skip steps (14) to (19) if the printer is in ERROR SYSTEM FAILURE status or after
exchange of the hard disk drive.
(19) Copy the backup to the local service PC and from there to floppy.
Figure 3
IMPORTANT:
In some cases it is required to select No at question "OK to backup configuration files
and RESTORE them afterwards". Examples: After installation of a new hard disk drive
or if the backup is corrupted. In this case it is required to restore the machine specific
data after successful software installation as described on next page.
Figure 5
IMPORTANT:
Steps (27) and (29) are required only, if the machine specific data are lost. This is the
case for example, if the hard disk drive has been exchanged.
(27) On the local keypad select service menu: 5 Install data - 2 Machine
specific data
(29) If the machine specific data are lost or corrupted: Load factory defaults and
install the Thermal Head floppy if the Thermal head has been exchanged. For
information how to get the required data refer to following documents:
DRYSTAR 5500 SB29, DD+DIS166.05E, TH Floppies as of 01/2004
available on Agfa Intranet
DRYSTAR 5500 SB32, DD+DIS388.05E, Factory Backup of Drystar 5500
Printers available via MEDNET
(33) Compare the AE-title of the printer with the AE title before the upgrade: If it is
identical, this is a proof that the printer configuration is still present.
(38) At the light box check the image quality of all images.
IMPORTANT:
The software installation via browser does not work in following cases:
In combination Windows XP SP3 and Internet Explorer 6.
If the current printer software is below 4.0.0_C1.
(2) Check the installed software release: Only install the available software if it is
higher than the installed software.
(4) Write down the AE-title to compare it with the AE-title after the upgrade.
(8) Mark the image with a waterproof pen as image before software installation.
(10) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the printer IP address.
Example:
Printer IP address = 10.6.5.121
Service PC address = 10.6.5.122
Figure 8
(18) Copy the backup to the local service PC and from there to floppy.
5364_enc_503.cdr
Figure 10
Service - Install
Install software:
To initialise the new SW a reboot is necessary
Please confirm reboot at exit of Service Level
Proceed with the next step
5364_enc_504.cdr
Figure 11
(24) Wait until the printer shows the READY screen: This takes approximately
30 minutes. The printer makes several reboots in between.
(28) Compare the AE-title of the printer with the AE title before the upgrade: If it is
identical, this is a proof that the printer configuration is still present.
(33) At the light box check the image quality of all images.
(2) Check the installed software release: Only install the available software if it is
higher than the installed software.
(3) Select:2 Show Settings – 3 Network - Dicom and write down the AE-
title to compare it with the AE-title after the upgrade.
(5) Mark the image with a waterproof pen as image before software installation.
(7) Remove the network cable, to ensure, that nobody sends print-jobs to the
printer during the software upgrade.
5364_enc_501.cdr
Figure 12
(15) Press the confirm key and follow the further instructions on the local keypad.
Figure 13
Figure 14
(18) Wait until the printer shows the READY screen: This takes approximately
30 minutes after the last floppy has been inserted. The printer makes several
reboots in between.
(22) Compare the AE-title of the printer with the AE title before the upgrade: If it is
identical, this is a proof that the printer configuration is still present.
(27) At the light box check the image quality of all images.
IMPORTANT:
The recommended procedure to install software from scratch is via
remote_emergency_install.bat file. Refer to section 1.
NOTE:
Skip steps (1) to (6) if the printer is in ERROR SYSTEM FAILURE status or after
exchange of the hard disk drive.
(2) Check the installed software release: Only install the available software if it is
higher than the installed software.
(3) Select:2 Show Settings – 3 Network - Dicom and write down the AE-
title to compare it with the AE-title after the upgrade.
(5) Mark the image with a waterproof pen as image before software installation.
(7) Remove the network cable, to ensure, that nobody sends print-jobs to the
printer during the software upgrade.
(11) Copy the content of <directory where you unziped the software>
\DS550X_6.1.0_C1*\disk0 to an additional floppy:
The single files (disk.id etc.) have to be directly in the root of the floppy.
NOTE:
Skip steps (12) to (13) if the printer is in ERROR SYSTEM FAILURE status or after
exchange of the hard disk drive.
5364_enc_501.cdr
Figure 15
Figure 16
Figure 17
(19) Wait until the printer shows the READY screen: This takes approximately
30 minutes after the last floppy has been inserted. The printer makes several
reboots in between.
IMPORTANT:
Steps (20) and (21) are required only, if the machine specific data are lost. This is the
case for example, if the hard disk drive has been exchanged.
(20) On the local keypad select service menu: 5 Install data - 2 Machine
specific data
(22) If the machine specific data are lost or corrupted: Load factory defaults and
install the Thermal Head floppy if the Thermal head has been exchanged. For
information how to get the required data refer to following documents:
DRYSTAR 5500 SB29, DD+DIS166.05E, TH Floppies as of 01/2004
available on Agfa Intranet
DRYSTAR 5500 SB32, DD+DIS388.05E, Factory Backup of Drystar 5500
Printers available via MEDNET
(26) Compare the AE-title of the printer with the AE title before the upgrade: If it is
identical, this is a proof that the printer configuration is still present.
(31) At the light box check the image quality of all images.
3 Appendix
Topic Refer to
Setup of the HyperTerminal for serial Connection 3.1
Getting the IP Address of the Printer 3.2
Adaptation of the PC IP Address 3.3
Troubleshooting Problems when executing File 3.4
"remote_emergency_install.bat"
Troubleshooting a failed Software Installation via 3.5
"remote_emergency_install.bat" File
IMPORTANT:
The Hyper Terminal setup as displayed here can be used for all AGFA HealthCare
printers and digitizers.
It is based on Windows XP.
For Windows Vista and Windows 7 the Hyper Terminal is not available
anymore.
Instead of the HyperTerminal the freeware program "Tera Term" is recommended to
connect to terminal level:
Figure 18
Figure 19
Figure 20
Figure 21
To connect the printer and the Service PC via network, usually the IP address of the
Service PC has to be adapted.
Proceeding:
(1) Look up the printer IP address and subnet mask in the printer key operator menu
"1 Show settings - 3 Network (DICOM)".
(2) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the IP address.
Example: Printer IP address = 192.168.2.4
Service PC address = 192.168.2.3 or 192.168.2.5
(3) Enter IP address and subnet mask. See:
Section 3.3.1: Adapting the PC Address if Operating System is Windows XP
Section 3.3.2: Adapting the PC Address if Operating System is Windows Vista
or Windows 7
Figure 22
Figure 23
Figure 24
Figure 25
NOTE:
*Default Subnet Masks (set for NO subnetting):
Figure 26
Figure 27
Figure 28
Figure 29
NOTE:
*Default Subnet Masks (set for NO subnetting):