COVID Care

Initiatives
Benchmarking
 Well-being Initiatives
S. No. Company Initiative Detail
1 Home Credit India Under the campaign #TogetherWeWin, a plethora of activities like mindfulness sessions,
doctor consultations, online counselling, COVID-19 awareness drive, and welfare sessions for
children are being organized for employees.
2 HPCL We Care Initiatives
EMPLOYEE CONNECT:
- Connecting with Employees and Family Members
- Issuing personalised Appreciation Letters to employees
- sharing Inspiring Audio Visuals
- forming informal Hobby Clubs among employees
3 Various Companies Mental health and well-being and financially and emotional support to employees

4 Various Companies Food habit eating habit to follow (expert suggestions only) to ensure body can fight and win
over Covid before need coming to go to hospitals or Doctors
5 Various Companies companies looking to enhance employee benefits (from wellbeing programmes to mental
health and stress management services)
6 Bayer resilience program based on the art on mindfulness
 Well-being Initiatives
S. No. Company Initiative Detail
7 PWC US Introduced new benefits to address employees’ needs during COVID-19 by redeploying executive
coaches to provide one-on-one and group well-being coaching sessions
8 HPCL MEDICAL SUPPORT
INFORMATION, EDUCATION & COMMUNICATION:
- COVID -19 advisories (over 25 numbers)
- issuing regular SOPs
- Doctors’ talks
9 HPCL MEDICAL SUPPORT
ONSITE SANITIZATION MEASURES FOR COVID CONTROL:
- Temperature scanning
- Mask & gloves
- Workplace sanitization
- Personal sanitizers & disinfectant wipes
- Distancing measures
10 HPCL Chetana Initiative - A massive exercise was undertaken for all employees around 10k in
numbers,where each of them was contacted in person by HR team and asked about their well being
and any measures which can be taken to ensure health & safety at their office premises, which are
spread across length & bredth of the country.
 Well-being Initiatives
S. No. Company Initiative Detail
11 Starbucks Expanded it’s mental health and wellbeing program to include 20 free therapy sessions per
year for all employees, including part-time and seasonal staff.
12 HPCL MEDICAL SUPPORT
HANDLING COVID +VE CASES:
- Company doctors’ assessment and guidance
- Daily review of home quarantine cases
- SOS admission in hospitals, if required
- Daily review of patients in hospital
- Daily connect with family members & patients
13 HPCL MEDICAL SUPPORT
POST COVID RECOVERY:
- Advise by company doctors.
- Handling post COVID symptoms and complications.
- Guidelines for resuming duties post COVID.
- Close overview of the patient for next 6 weeks.
- Advise to family members – personal touch
 Well-being Initiatives
S. No. Company Initiative Detail
14 HPCL Upskilling Employees for New Normal
Healthcare Skills:
- ‘Immunity Kit’ for Immunity Building
- ‘Hygiene Kit’ for Cleanliness, Hygiene and Sanitization
- ‘Wellness Kit’ for Health Management Skills
- ‘Pranayama Kavach Kit’ for Yoga and Pranayama
- Regular Mindfulness and Meditation sessions
15 HPCL Upskilling Employees for New Normal
Emotional Skills:
- Internal Well-being (Self)
- Relational Well-being (With Others)
- Coping with Stress, Anxiety and Fear
- Remaining Focused on Purpose
16 Axis Bank Offers virtual meditation sessions, online learning modules, and informal virtual team catch-
ups among others to keep employee morale up.
17 TCS Various initiatives such as virtual connect sessions including chai and lunch breaks, insurance
plans for Covid-19, doctors on call and mental counselling helplines, and online fitness and
learning sessions.
 Well-being Initiatives
S. No. Company Initiative Detail
18 Sun Life Financial Held a virtual summer camp in partnership with the Boston Children’s Museum, to create an
online summer program they’re calling ‘Explore It’.
The 8-week program focusses on themes like imagination, outer space, and the human body
and is designed to use “online programming to get kids offline with creative, fun and
educational activities”.
19 Twitter Introduced new resources to support parents

20 Maruti Using technology tools, the company has also launched an online Family Connect program to
reach out to employees’ families over video conferencing. The unique online outreach program
is being utilized to engage the families with continuous communication and motivate them
during the lockdown.
21 RPG Group Undertaken groupwide physical, psychological and emotional wellness drive, including online
access to doctors, nutrition advice, zoom calls to ensure social connect, and online mindfulness
sessions
22 Bank of Ireland Built a bespoke mental health app with celebrity wellbeing expert Karl Henry
The resulting 10-week program offers a myriad of mental health support resources including
live feeds, online seminars, and interactive sessions, all hosted on a purpose-built app.
 Well-being Initiatives
S. No. Company Initiative Detail
23 AXA AXA launched AXA BetterMe, a wellness platform with a suite of programs covering physical
wellness, mental well-being, and chronic disease management. It includes a mindfulness
meditation tool with modules guided by a yoga instructor. The firm is also offering a free guide,
coauthored with the Columbia-WHO Center for Global Mental Health, to help companies
safeguard the well-being of their employees as they return to work
24 HPCL Holistic Well-being (Physical and Psychological)
- Online Daily Yoga with Family and Colleagues
- Paramarsh: Employee Assistance Programme
- Happiness and Mindfulness Activities with Family and Colleagues
- Counselling by the HR Team
25 Flipkart Employee wellbeing is its prime focus area now, and is organising informal social connect
session such as pasta live and chai break.
 Leaves
S. No. Company Initiative Detail
1 Swiggy Announced 4 day work week for May'21 for all employees
2 Amazon 14 days special paid leave if someone in an employees family has tested +ve and they need to
take care of them.
3 PWC India Instituted a firm-wide “Pens Down Day,” in which employees were urged to take a Friday off
and cancel all meetings
4 Various Companies Additional Covid leaves to employees which are not part of SL/PL
5 Various Companies Extended Covid leaves if any family members got hospitalized or covid positive
6 Indeed Introduced an extra day of paid holiday every month, called a ‘You Day’.
7 Deloitte Encouraging employees with surplus leave to donate some to colleagues in need.
8 AMD Announced ‘Summer Recharge programme’ where the company encourages employees to
have a ‘vacation’ by clubbing long weekends with regional holidays, with a goal to have these
as no-meeting days
9 Google Instructed employees to take an extra day off and described the additional holiday as a time for
“collective wellbeing”. The company urged its employees to “please take the time to do
whatever you need for yourselves.”
 Response team/
S. No.
1
HelpdeskCompany
Neuland Laboratories
2 McKinsey
Recommendation
3 Axis Securities
4 Various Companies
5 Genpact
6 Deloitte
7 Amazon
8 TATA Teleservices
9 Home Credit India
Initiative Detail
A helpline manned by volunteers and HR that allows employees to call in and voice concerns
Appointing a cross-functional team with a leader who reports directly to the CEO to lead the
effort, and with members from each function and discipline.
‘With You’, a 24x7 counselling and physical well-being for employees and their family members.
Also initiated Saathi helpdesk for knowing know how of employees and helping them through
daily connect calendar with all corporate and remote working and field employees
24x7 support helpline, Wellness Helpdesk with trained psychologists, for employees
COVID crisis helpline that employees can access any challenges they may be facing
A helpline of Covid warriors for plasma and blood donation for Amazon employees
The Company has come up with an Employee Assistance Programme, SABAL, an online
counselling platform, to keep a check on its employees’ health and well-being, and ensure their
safety during this critical time.
A 24X7 helpline for Home Credit employees in distress who seek for online/telephonic
counselling for any kind of emotional or psychological disturbances is yet another step from
Home Credit.
 Compensation/Allowances/Benefits
S. No. Company
1 Various Companies
2 TESCO
3 PWC UK
4 Facebook, Shopify
5 Various Companies
6 HPCL
7 Borosil Ltd. & their
Subsidiaries
8 Amazon
Initiative Detail
Paid advance salaries to employees
Shown appreciation for its front line employees is by increasing their bonuses. Earlier in the
year the food giant announced that it would be paying employees a six percent bonus on all
earnings for the next twelve months. This represents a three-fold increase compared to the
bonus amount that is usually paid. Payments are also made quarterly (rather than annually) so
that workers will have faster access to funds.
Made Garmin watches available to 1,000 employees to track how they are coping with stress
during the pandemic
Provided all employees with a $1000 bonus to create the perfect home office.
Covid Insurance or increase insurance amount by 30% to 50%
EDRS Scheme - A sum of around 10 lakh is immediately disbursed to Employees family for relief
in case of untimely demise. This sum is accumulated thru contributions by the employees
Family members of an employee losing life due to Covid-19 will continue to receive salary for
next 2 years (in addition to all the other benefits they are entitled to)
Company will also take care of the education of children till their graduation
Insurance cover for employees and their family for Covid along with reimbursements for tests
and vaccination covered
 IT Initiatives
S. No. Company Initiative Detail
1 Uber a COVID 360 portal for updated information regarding Covid
2 Various Companies Some helpline or chatbot to answer only covid related queries
3 SAP SAP employee volunteered to build a suite of apps to ensure Covid-related safety and
precautionary guidelines are adhered to while at work:
The in-house-developed apps include a cloud-based dashboard that allows employees to book
slots to visit or work from office.
A Bluetooth-based contract-tracing solution that monitors employee movement in the office
ensures social distancing is maintained.
An app will also notify colleagues who were the primary contacts of an employee who tested
Covid-positive while at work.
An AI-based video analytics solution has been developed to help the company’s physical
security team monitor, in real time, social distance and mask-wearing violations in common
areas across SAP office buildings.
An app that allows employees to a pre-order meal at the cafeteria is also in place.
4 VOLVO India Developed resources and tools, including an app, to help colleagues keep safe by keeping their
distance and staying safe.
S. No. Company Initiative Detail
5 NVIDIA Provided access to a youth-focused entertainment hub with over 200 resources for busy
parents.
With so many parents juggling full-time childcare alongside their regular job, the organization
made the call to develop an extensive digital resource and entertainment hub that includes
educational content, virtual field trips, and online storytelling.
6 L&T Using our special e-learning platform – ATL Next - we are ensuring that employees use this
time productively. Employees can upskill or acquire new skills through e-learning courses and
the multiple webinars being offered across roles and functions.
7 HPCL Upskilling Employees for New Normal
Digital Skills:
- Training on Virtual Platforms
- IT Skills to Work from Home
 Communication Initiatives
S. No. Company
1 Neuland Laboratories
2 Various Companies
3 Various Companies
4 Welspun Group
5 L&T
Initiative Detail
Covid Awareness and sensitization sessions on shopfloor and through online campaigns as well
as sharing positive recovered stories
More frequent leadership address / CEO address
Providing guidelines to employees to not to venture out for anything at all as Expert saying
Virus is in air now.
Constantly sensitising leadership to be tolerant towards mistakes if any; rise to the cause of
humanity ahead of everything,
Every effort has been made to ensure that employees stay safe and productive as they return
to work. There are rigorous safety SoPs in place at all sites and campuses of L&T, and
continuous communication to employees regarding health and safety advisories.
Vigilance at project sites ensures that hygiene, catering, waste management and preventive
measures including social distancing is being rigorously maintained. Ambulances, doctors and
medical facilities are accessible for workmen and employees.
 Community Support
S. No. Company Initiative Detail
1 Various Companies Corporate India has committed INR 5806 Cr. towards India's fight against #COVID19 by 3rd May
2 HPCL We Care Initiatives
Connecting with Community: Corporate Social Responsibility :
- Distribution of Hygiene Kits to Contract Workmen
- Free Food to Contract Staff
3 PayTm, Cred Launched innovative Initiatives to Tackle Oxygen Shortages From COVID-19 Crisis

4 NALCO Showing commitment and solidarity with the home state Odisha, in the fight against COVID-19
pandemic, NALCO has funded an exclusive 200 bedded COVID-19 hospital at Nabarangpur,
Odisha. The 200 bedded hospital is equipped with quality medical facilities exclusively for
treatment of COVID 19 patients.
5 HPCL, NALCO, etc Employees donated their 1 day salry towards PM Cares Fund

6 Maruti Suzuki The Company has been using its in-house canteens to prepare hygienic meals for the
temporary workmen and student trainees staying in village communities around the Gurugram
and Manesar plants. Maruti Suzuki has been distributing over 5,400 such cooked food packets
every day for both lunch and dinner in the nearby communities.
 WFH
S. No.
1
Related Company
Uber
2 Neuland Laboratories
3 Twitter
4 OLA
5 Microsoft
6 Bank of Baroda
Initiative Detail
WFH kits given to employees containing essential items, furniture & electronic items,
additional reimbursements
Supply of basic Medicine & WFH kits
helping ‘Tweeps’ to set up their home offices, and resource guides to make the WFH transition
easier.
Encouraging its employees to dedicate specific four hours of their everyday time to ‘Work for
home'. During this time, they can do their household work.
Emphasising the need to balance family and household priorities with work, and has provided
resources for employees with disabilities.
Exempted any employee above 55 years or with an underlying medical condition from coming
to office irrespective of the nature of their function as a humanitarian measure.
 Tie ups with Third Party
S. No.
1
Vendors Company
Uber
Initiative Detail
tie ups with Oxygen providers and have stock in their office which employees can avail by
raising a ticket and providing relevant documents
2 Neuland Laboratories Isolation facilities for bachelors and mildly symptomatic employees who do not require
hospitalization
3 Various Companies Keep list of hospitals with contact details ready if anyone need

4 SAP If the treatment is at home, employees can opt for a fee-less virtual consultation with doctors
from the SAP partner-hospital
5 Amazon Home care and ICU set up at home. Tie ups with hotels that can be used for isolation and
quarantining for patients with mild symptoms
 Voluntary Employee Networks
S. No. Company
1 Neuland Laboratories
2 Various Companies
3 AMD
4 RS Components
5 HPCL
Initiative Detail
A volunteer network across shifts that engages and surveys support needed for employees and
their families who are symptomatic and quarantined
Arrange session where employees can keep sharing with each other some good things to
protect and take care
Runs employee resource groups that unite employees based on shared interests.
Created an in-house skill-swap program to keep employees motivated.
RS used their internal careers site to advertise short term project and assignment opportunities
and match internal talent who apply to them. The assignments are done in addition to their
regular jobs and connect all relevant stakeholders so that everyone is clear about their role in
making the development opportunity work
Humrahi Initiative - Forming voluntary resource & sharing groups on the basis of shared
interest and demographic profiles
 Contract Worker
S. No.
1
related Company
Twitter
Initiative Detail
Twitter’s own policy update emphasized keeping employees and partners safe – including
paying contractors, vendors and hourly workers,
2 Amazon, Apple, Google, Tech giants – including Amazon, Apple, Google, Facebook, Microsoft, and Twitter are
Facebook, Microsoft, all actively committed to paying hourly workers even if they’re asked to stay at home during
and Twitter the pandemic.
3 TATA Steel Tata Steel through Tata Steel Foundation (TSF) launched a 10 point #CombatCovid19
programme for the communities in and around its operational areas. TSF has been focusing
on addressing the issues of migrant labourers, in coordination with the East Singhbhum
district administration.
4 TATA Steel Extensive discussions were held with the civil society organizations regarding the setting up
of migrant resource centers. In an endeavourto address end-to-end needs arising with the
arrival of migrant workers into the state, the District Response Coordination Group has shared
specific formats across blocks for collating information to track the details of migrant workers
and thereafter to link them with MGNREGA scheme for livelihoods. So far, TSF has reached
out to 5122 people across 22 States. Through enabling linkages to registration, a total of 600
travel registrations were done to enable people to come home.
 System & Policy
S. No.
1
Changes
Company
HPCL Contingency Guidelines:
Initiative Detail

- Standard Operating Procedure regarding Wash rooms, sanitization, handwashes

- Refinery Surveillance Rounds by Management
2 HPCL Policy Amendments:
- Work-from-Home Policy
- Policy on Special Dispensation of Leave and Regularization of Absence Because of COVID-19 Pandemic
- Policy on Medical Devices
- Modification in Shift Timings at Mumbai Refinery
- Modification in HR Time Certification Process
3 HPCL Amendments at Workplace:
- Essential Services Travel Authorization Cards
- Transport Facility
- Stay Facilities at Refinery
- Canteen Facility, menu was modified to add certain immunity building and de-stressing components
- Housekeeping and Hygiene Practices
- Union Support to ensure contnuousoperations owing to essential services and Employee Relations
4 NALCO Modified shift operations carried out in the production units of NALCO as a measure to minimise
engagement of workmen as per the guidelines issued by Govt. authorities at the same time catering to
the social distancing requirement for safe operations of the plants.
 Vaccination related
S. No. Company
1 Various Companies
2 Neuland Laboratories
3 Various Companies
4 Havells
Initiative Detail
Awareness campaign and vaccination campaign for employees and pushing them hard for
family members vaccination as well through frequent communication flyers, mailers, internal
webinar and periodic online connect
Intensive Vaccination campaign drive for wave 1, 2 and 3
Employees and their insured dependents can get vaccinated and claim the cost.
Havells carried out a robust vaccination program and successfully vaccinated 95% percent of
its direct and indirect employees above 45 years of age across all its 13 manufacturing plants.
This was done through a combination of onsite camps and tie-ups with local hospitals.
 Miscellaneous
S. No. Company Initiative Detail
1 Uber Free rides for employees and families going for vaccination

2 IKEA Ikea is giving away the recipe for its iconic Swedish meatballs to help people get through their
time at home during the coronavirus pandemic
3 Brittania Asked Sales Staff to refrain from stepping out even if distribution is affected in short term